Chrysler TOWN AND COUNTRY problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
12,890 owner complaints analyzed
67 distinct recall campaigns
70,000 mi median reported failure mileage
Scope: 1967 to 2018 model years. Data snapshot: . 7,805 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 4,802 of 12,890 complaints (37.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 3,123 | 24.2% |
| Braking behavior | 1,788 | 13.9% |
| Steering behavior | 1,512 | 11.7% |
| Engine operation | 1,407 | 10.9% |
| Transmission and shifting | 940 | 7.3% |
| Fuel system concerns | 507 | 3.9% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 4802 |
| Air Bags | 1586 |
| Engine | 1334 |
| Unknown Or Other | 719 |
| Steering | 709 |
| Power Train | 669 |
| Service Brakes | 500 |
| Fuel/Propulsion System | 455 |
Electrical System: 4,802; Air Bags: 1,586; Engine: 1,334; Unknown Or Other: 719; Steering: 709; Power Train: 669; Service Brakes: 500; Fuel/Propulsion System: 455
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1067 |
| 25,000 to 49,999 | 1325 |
| 50,000 to 74,999 | 1748 |
| 75,000 to 99,999 | 1519 |
| 100,000 to 149,999 | 1602 |
| 150,000 and above | 544 |
Under 25,000: 1,067; 25,000 to 49,999: 1,325; 50,000 to 74,999: 1,748; 75,000 to 99,999: 1,519; 100,000 to 149,999: 1,602; 150,000 and above: 544
50,000 to 74,999 miles has the most reports with usable mileage (1,748). 5,085 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 1995 | 143 |
| 1996 | 76 |
| 2000 | 307 |
| 2001 | 396 |
| 2002 | 422 |
| 2003 | 415 |
| 2004 | 425 |
| 2005 | 320 |
| 2006 | 294 |
| 2007 | 237 |
| 2008 | 306 |
| 2009 | 285 |
| 2010 | 469 |
| 2011 | 516 |
| 2012 | 380 |
| 2013 | 352 |
| 2014 | 980 |
| 2015 | 2396 |
| 2016 | 946 |
| 2017 | 441 |
| 2018 | 503 |
| 2019 | 653 |
| 2020 | 516 |
| 2021 | 339 |
| 2022 | 242 |
| 2023 | 202 |
| 2024 | 174 |
| 2025 | 111 |
| 2026 | 44 |
1995: 143; 1996: 76; 2000: 307; 2001: 396; 2002: 422; 2003: 415; 2004: 425; 2005: 320; 2006: 294; 2007: 237; 2008: 306; 2009: 285; 2010: 469; 2011: 516; 2012: 380; 2013: 352; 2014: 980; 2015: 2,396; 2016: 946; 2017: 441; 2018: 503; 2019: 653; 2020: 516; 2021: 339; 2022: 242; 2023: 202; 2024: 174; 2025: 111; 2026: 44
Pattern summary
Electrical System leads the component reports. Electrical and battery issues appears in 3,123 complaint narratives. Braking behavior appears in 1,788 complaint narratives. Steering behavior appears in 1,512 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10219198 · 2008-02-26 (February 26, 2008)
TL*THE CONTACT OWNS A 1991 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 30 MPH, THE ABS FAILED TO OPERATE AND THE VEHICLE TOOK 20-30 ADDITIONAL FEET TO STOP. THE ABS LIGHT ILLUMINATED INTERMITTENTLY. WHILE AT THE DEALER ON FEBRUARY 15, 2008, THEY STATED THAT THERE WAS FAILURE WITH THE WIRING AND THE VEHICLE NEEDED A CYLINDER MODULE AND ELECTRICAL WORK. THE REPAIR WOULD COST APPROXIMATELY $200. THE CONTACT HAD THE VEHICLE REPAIRED, BUT THE FAILURE RECURRED. THE DEALER STATED THAT NOTHING FURTHER COULD BE DONE. THE FAILURE MILEAGE WAS 104,000 …
Owner-reported narrative. 104,000 miles reported. Look up ODI 10219198 at NHTSA ↗
Owner report 10097794 · 2004-10-26 (October 26, 2004)
VEHICLE HAD NO BRAKES. DEALER STATED THE WIRING HARNESS BURNED, AND THEY COULD NOT REPAIR THE VEHICLE. MANUFACTURER INSISTED THAT CONSUMER SHOULD COVER THE COST TO REPAIR THE HARNESS IN ORDER TO DETERMINE THE DEFECTIVENESS OF THE BRAKES PUMP MOTOR. *AK
Owner-reported narrative. 152,000 miles reported. Look up ODI 10097794 at NHTSA ↗
Owner report 560446 · 2001-03-21 (March 21, 2001)
CONSUMER STATES BRAKES INTERMITTENTLY FAIL, PROBLEMS DID NOT START TO OCCUR UNTIL AFTER VEHICLE WAS TAKEN IN FOR ABS RECALL #685 CONSUMER STATES ABS LIGHT BRAKE HAD BEEN COMING ON SPERATICALLY DURING DRIVING, VEHICLE WAS TAKEN IN FOR SERVICE, DEALER INSPECTED SYSTEM AND STATED VEHCILE WAS OPERATING AS DESIGNED AND NO FURTHER ACTION NECESSARY, AFTER LEAVING THE DEALER, HOWEVER ABS LIGHT CONTINUALLY ILLUMINATED MUCH MORE THAN BEFORE, VEHICLE WAS TAKEN BACK IN TO DEALERSHIP, BUT THEY WERE UNABLE TO CORRECT PROBLEM, FOLLOWING THIS THE BRAKES BEGAN …
Owner-reported narrative. Look up ODI 560446 at NHTSA ↗
Owner report 8008971 · 2002-05-01 (May 1, 2002)
CONSUMER STATES THAT THE VEHICLE IS LEAKING BRAKE FLUID.*JB
Owner-reported narrative. Look up ODI 8008971 at NHTSA ↗
Owner report 10120215 · 2005-05-08 (May 8, 2005)
GASONLINE WAS SPRAYING INSIDE THE ENGINE COMPARTMENT ON THE 3.3L CHRYSLER ENGINE ON MY TOWN AND COUNTRY MINIVAN. THE FLEX (RUBBER) FUEL SUPPLY LINE IS CRIMPED TO THE METAL FUEL RAIL AT THE FRONT OF THE ENGINE NEAR THE DISTRIBUTOR AND POWER STEERING RESERVE. I SMELLED AN UNUSUAL ODER AND OPENED THE HOOD TO FIND GASOLINE DRIPPING DOWN FROM THE ABOVE MENTIONED CONNECTION. I SLID BACK THE PROTECTIVE SLEEVE TO GET A BETTER LOOK AND GASOLINE SPRAYED OUT FROM THE HOSE. I SHUT THE ENGINE DOWN IMMEDIATELY TO AVOID AN ENGINE FIRE AS MY FAMILY …
Owner-reported narrative. 163,000 miles reported. Look up ODI 10120215 at NHTSA ↗
Owner report 10080430 · 2004-07-06 (July 6, 2004)
THE MAIN SERPENTINE BELT OF OUR 1992 CHRYSLER TOWN & COUNTRY FLIES OFF WHEN YOUR DRIVING WHEN THERE IS A LITTLE WATER OR SNOW ON THE ROAD WHILE DRIVING DOWN THE ROAD. WHEN THIS HAPPENS--DRIVING BECOMES VERY DIFFICULT (NO POWER STEERING AVAILABLE THEN). IT TAKES A WHILE TO GET IT FIXED. I'VE BEEN STRANDED QUITE A FEW TIMES BECAUSE OF THIS PROBLEM. I HAVE A FRIEND WITH THE SAME KIND OF VAN AND HAS THE SAME PROBLEM. *NM
Owner-reported narrative. 119,969 miles reported. Look up ODI 10080430 at NHTSA ↗
Owner report 8014614 · 2002-07-24 (July 24, 2002)
STARTER MALFUNCTIONED, CAUSING VHEICLE TO STALL OUT. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
Owner-reported narrative. Look up ODI 8014614 at NHTSA ↗
Owner report 490563 · 1995-12-15 (December 15, 1995)
POWER STEERING BELT TENSIONER BROKE OFF, CAUSING LOSS OF POWER STEERING/BRAKES. *DSH
Owner-reported narrative. Look up ODI 490563 at NHTSA ↗
Owner report 869148 · 2000-08-30 (August 30, 2000)
CONSUMER WAS DRIVING AND WITHOUT PRIOR WARNING TRANSMISSION WENT OUT. VEHICLE WOULD MOVE ON IN SECOND GEAR. REST OF THE GEARS WERE FROZEN AND WOULD NOT MOVE. *AK
Owner-reported narrative. Look up ODI 869148 at NHTSA ↗
Owner report 722997 · 2000-05-21 (May 21, 2000)
TRANSMISSION FAILURE IS HIGHLY REPORTED AMONG OWNERS OF THIS VEHICLE. SO MUCH SO THAT IT IS BECOMING A PROBLEM TO FIND A QUALIFIED SPECIALIST FOR REPAIR. DEALER REPAIR PRICE QUOTES ARE A DECIDED GOUGE CONSIDERING THEY ADMIT THAT IT IS A WIDESPREAD PROBLEM. WHY HASN'T THIS TRANSMISSION PROBLEM BEEN ADVERTISED AND RECALLED?
Owner-reported narrative. Look up ODI 722997 at NHTSA ↗
Owner report 503584 · 1996-01-22 (January 22, 1996)
VEHICLE WOULD NOT START DUE TO FAILED FUEL PUMP. *DH
Owner-reported narrative. Look up ODI 503584 at NHTSA ↗
Owner report 855142 · 2000-01-20 (January 20, 2000)
WHEN FILLLING THE GAS TANK TO THE HALF GAS GAUGE GOES TO EMPTY. THEN IF I GETTING A FULL TANK, IT WILL GO TO HALF, THEN TO A QUARTER, AND THEN TO EMPTY. *AK
Owner-reported narrative. Look up ODI 855142 at NHTSA ↗
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2002 | 4 |
| 2003 | 2 |
| 2004 | 1 |
| 2005 | 4 |
| 2006 | 2 |
| 2007 | 0 |
| 2008 | 7 |
| 2009 | 6 |
| 2010 | 5 |
| 2011 | 3 |
| 2012 | 5 |
| 2013 | 4 |
| 2014 | 4 |
| 2015 | 4 |
| 2016 | 5 |
| 2017 | 1 |
| 2018 | 1 |
2002: 4; 2003: 2; 2004: 1; 2005: 4; 2006: 2; 2007: 0; 2008: 7; 2009: 6; 2010: 5; 2011: 3; 2012: 5; 2013: 4; 2014: 4; 2015: 4; 2016: 5; 2017: 1; 2018: 1
Year-by-year records
| Model year | Complaints | Recalls | Change in recalls |
|---|---|---|---|
| 1967 | 0 | 1 | Not available |
| 1974 | 0 | 1 | Not available |
| 1975 | 0 | 2 | +1 |
| 1982 | 0 | 1 | Not available |
| 1983 | 2 | 0 | -1 |
| 1984 | 1 | 0 | 0 |
| 1986 | 3 | 1 | Not available |
| 1990 | 12 | 1 | Not available |
| 1991 | 17 | 8 | +7 |
| 1992 | 95 | 8 | 0 |
| 1993 | 161 | 8 | 0 |
| 1994 | 106 | 4 | -4 |
| 1995 | 36 | 1 | -3 |
| 1996 | 643 | 7 | +6 |
| 1997 | 301 | 5 | -2 |
| 1998 | 249 | 5 | 0 |
| 1999 | 345 | 4 | -1 |
| 2000 | 304 | 2 | -2 |
| 2001 | 462 | 2 | 0 |
| 2002 | 404 | 4 | +2 |
| 2003 | 245 | 2 | -2 |
| 2004 | 167 | 1 | -1 |
| 2005 | 857 | 4 | +3 |
| 2006 | 431 | 2 | -2 |
| 2007 | 219 | 0 | -2 |
| 2008 | 1,939 | 7 | +7 |
| 2009 | 707 | 6 | -1 |
| 2010 | 1,556 | 5 | -1 |
| 2011 | 773 | 3 | -2 |
| 2012 | 634 | 5 | +2 |
| 2013 | 680 | 4 | -1 |
| 2014 | 636 | 4 | 0 |
| 2015 | 382 | 4 | 0 |
| 2016 | 523 | 5 | +1 |
| 2017 | 0 | 1 | -4 |
| 2018 | 0 | 1 | 0 |