2012 Chrysler TOWN AND COUNTRY: complaints, problems and recalls

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING 25 MPH WITH A PASSENGER SEATED IN THE SECOND ROW PASSENGER SEAT. THAT PASSENGER ACTIVATED THE LEVER WHICH WOULD FOLD DOWN THE SECOND ROW SEATING AND BECAME STUCK BETWEEN THE SEATS AS THEY WERE FOLDING. THE CONTACT STOPPED THE VEHICLE AND REMOVED THE PASSENGER THAT WAS STUCK BETWEEN THE SEATS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY WERE UNABLE TO DIAGNOSE A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERE…

Owner-reported narrative. 500 miles reported. Look up ODI 10451176 at NHTSA ↗

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT HEARD A LOUD SCREECHING SOUND FROM UNDER THE VEHICLE. AFTER INSPECTING THE VEHICLE THE CONTACT NOTICED THAT THE FRONT PASSENGER SIDE TIE ROD DISCONNECTED AND THE OTHER THREE WHEELS WERE POINTING FORWARD. THE VEHICLE WAS TOWED TO THE DEALER, WHERE THE TECHNICIANS REPLACED THE TIE ROD. THEY ALSO ADVISED THAT A LUG NUT WAS NOT TIGHTENED CORRECTLY. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 2,766. UPDATED 04/10/12*LJ UPDATED 04/…

Owner-reported narrative. 2,766 miles reported. Look up ODI 10451244 at NHTSA ↗

ON 4 OCCASIONS I WAS SITTING AT A STOP LIGHT AND HAD MY LEFT FOOT ON THE BRAKE PEDAL AND MY RIGHT FOOT RESTING IN THE GAS PEDAL.....SITTING JUST A FEW MOMENTS WHEN THE CAR SURGED FORWARD,IF I HAD NOT HAD MY FOOT ON THE BRAKE PEDAL I WOULD HAVE BEEN INTO THE CAR AHEAD OF ME....I LATTER TRIED TO REMAKE THE PROBLEM HAPPEN ,BUT THE ONLY THING WAS A HEAVY PULL AGAINST THE APPLIED BRAKES....THE PROBLEM WAS NOT A HEAVY PULL BUT A QUICK JERK LIKE A DOWN SHIFT......THE LOCAL CHRYSLER DEALER KNOWS OF NO PROBLEMS OF THIS TYPE,,,,BUT WHEN IT HAPPENS AGAI…

Owner-reported narrative. 5,500 miles reported. Look up ODI 10452538 at NHTSA ↗

WHILE PARKED IN OUR DRIVEWAY, IGNOTION/ACCESSORY OFF, WITH THE 3RD ROW SEATS STOWED, AND THE SECOND ROW DOOR SWITCH DISABLED, MY WIFE AND I WERE ATTACHING AND ADJUSTING A CHILD SAFETY SEAT IN THE 2ND ROW RIGHT SIDE. OUR 2 YEAR OLD GRANDAUGHTER WAS PLAYING IN THE BACK, THE BACK DOOR WAS OPEN. I WENT IN THE HOUSE FOR A MOMENT, UPON RETURNING I LEARNED THAT OUR GRANDAUGHTER HAD GOTTEN PINNED BETWEEN A DEPLOYING LEFT SIDE THIRD ROW SEAT AND A SMALL COOLER WE HAD IN THE BACK OF THE VAN. MY WIFE HEARD HER SAY "HELP ME" AND WAS ABLE TO PULL HER OUT OF…

Owner-reported narrative. 4,000 miles reported. Look up ODI 10462607 at NHTSA ↗

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE CHECK FUEL CAP WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR INSPECTION AND WAS ADVISED THAT A RODENT HAD EATEN THROUGH THE FUEL LINE AND THE FUEL TANK WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE CHECK ENGINE LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL AFTER THE REPAIRS. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THEY THEN STATED THAT THE FUEL TANK WOULD NEED TO BE REPLACED A SECOND TIME B…

Owner-reported narrative. 2,800 miles reported. Look up ODI 10477005 at NHTSA ↗

HEADLAMPS ARE EXTREAMLY HIGH OFF ROAD WHEN ON HIGH BEAM. CHRYSLER TELLS ME THERE IS NO FIX IT IS A SINGLE UNIT SYSTEM AND IN ORDER TO LOWER THE HIGH BEAMS THEY ALSO WILL LOWER LOW BEAMS. WHEN THEY ADJ HIGH BEAMS I LOSE MY LOW BEAMS AND THEY ARE SO LOW I HAVE NO NIGHT VISION ON LOW BEAM THEY STOP ABOUT 35 FEET IN FRONT OF THE VEHICLE AND GO NO FARTHER DUE TO THEM BEING ADJUSTED EXTREAMLY LOW. I CAN NOT DRIVE THE VEHICLE AT NIGHT TIME. THE DEALER AGREES WITH ME THAT THE HEADLAMPS ARE OUT OF ADJUSTMENT AND THAT THEY HAVE HAD 5/6 NEW CARS OWNER…

Owner-reported narrative. 6,481 miles reported. Look up ODI 10478129 at NHTSA ↗

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN & COUNTRY EQUIPPED WITH KUMHO SOLUS KH25 TIRES, SIZE 235/60/16 (N/A). THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE TPMS WARNING LIGHT ILLUMINATED, INDICATING THAT THE AIR PRESSURE FOR EACH OF THE FOUR TIRES WAS TOO LOW. THE CONTACT STATED THAT THE TPMS LIGHT WOULD ILLUMINATE EVERY THREE DAYS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. AFTER DIAGNOSIS, THEY ADVISED HIM THAT THEY WERE UNABLE TO LOCATE A FAILURE BUT THEY WOULD ADD NITROGEN TO ALL FOUR TIRES. A FEW DAYS AFTER HAVING T…

Owner-reported narrative. 11,000 miles reported. Look up ODI 10485196 at NHTSA ↗

I RESERVED A 2012 TOWN AND COUNTRY IN AUGUST OF 2012,,, ( THEY SAID THAT WAY THE ONLY AUTO THAT THEY HAD ON THE LOT) FROM ENTERPRISE THAT HAD A DEFECT IN THE REAR WINDOW,,, I PICK UP THE CAR ON 9/24/2012 AND STOP FOR THE NIGHT IN GA,,, THAT NIGHT IT WENT DOWN TO 30 DEGREES.. I TURN ON THE REAR DEFROSTER AND THE WINDOW BLOW UP AS WE WERE HEADING NORTH ON I-75. THIS AUTO HAD A RECALL ON IT FOR THIS PROBLEM BY THE AUTO COMPANY BUT ENTERPRISE IS TRYING TO COLLECT,,,3 TO 4 EMAILS A DAY $312.00 IN TOP OF THE ~$500.00 I ALL READY PAID I BELIEVE THA…

Owner-reported narrative. Look up ODI 10487240 at NHTSA ↗

Reported: 2011-09-29 (September 29, 2011)

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 CHRYSLER VEHICLES, INCLUDING 200 AND TOWN AND COUNTRY MODELS, DODGE VEHICLES, INCLUDING CHARGER, DURANGO, GRAND CARAVAN AND JOURNEY MODELS AND JEEP GRAND CHEROKEE VEHICLES MANUFACTURED FROM AUGUST 31, 2011, THROUGH SEPTEMBER 13, 2011, THAT ARE EQUIPPED WITH 3.6L ENGINES. THESE ENGINES MAY EXPERIENCE CONNECTING ROD BEARING FAILURE DUE TO DEBRIS INSIDE THE ENGINE BLOCK.

Consequence: CONNECTING ROD FAILURE MAY LEAD TO ENGINE SEIZURE WHICH MAY INCREASE THE RISK OF A CRASH.

Remedy: CHRYSLER WILL NOTIFY OWNERS AND REPLACE THE ENGINE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT NOVEMBER 18, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Reported: 2012-04-03 (April 3, 2012)

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM NOVEMBER 15, 2011, THROUGH NOVEMBER 21, 2011. SOME VEHICLES MAY BE EQUIPPED WITH RIGHT REAR HUB AND BEARING ASSEMBLIES THAT WERE NOT FULLY MACHINED.

Consequence: THIS COULD RESULT IN A DECREASE IN DURABILITY, WHICH MAY LEAD TO WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.

Remedy: CHRYSLER WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE RIGHT REAR HUB AND BEARING ASSEMBLY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 27, 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Reported: 2012-05-02 (May 2, 2012)

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES, MANUFACTURED FROM MARCH 9, 2012 THROUGH MARCH 12, 2012. SOME VEHICLES MAY BE EQUIPPED WITH A RIGHT SIDE LIFTGATE PINCH SENSOR THAT DOES NOT FUNCTION PROPERLY. AS A RESULT, INCREASED FORCE MAY BE REQUIRED IN ORDER TO STOP THE POWER LIFTGATE DURING FINAL CLOSING STAGES.

Consequence: THE POWER LIFTGATE DOOR MAY CLOSE ON AN APPENDAGE, INCREASING THE RISK OF INJURY.

Remedy: CHRYSLER WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE RIGHT SIDE LIFTGATE PINCH SENSORS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 18, 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Reported: 2014-05-07 (May 7, 2014)

Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.

Consequence: An overheated switch may result in a vehicle fire.

Remedy: Chrysler will notify owners, and dealers will replace the vent window switch with a newer version, free of charge. The owner notification letter was issued and the remedy campaign launched on on December 31, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P25.

Reported: 2025-12-17 (December 17, 2025)

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury.

Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.