2013 Chrysler TOWN AND COUNTRY: complaints, problems and recalls

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE DASHBOARD WOULD CAUSE A GLARE FROM THE LIGHTS REFLECTING FROM THE ROAD, PREVENTING THEM FROM SEEING THROUGH THE DRIVER'S SIDE WINDOW. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS TOLD THAT THE VEHICLE WAS DESIGNED IN THAT MANNER, BUT THEY WOULD FURTHER INSPECT THE VEHICLE. THE CONTACT HAD YET TO RECEIVE A RETURN CALL FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS 50 AND THE CURRENT MILEAGE WAS 4,000. UPDATED 01/09/13*LJ UPDATED 1/9/2013*JS

Owner-reported narrative. 50 miles reported. Look up ODI 10485128 at NHTSA ↗

DRIVING ON INTERSTATE WHEN 5 YEAR OLD GRANDDAUGHTER STARTED TO SCREAM. TURNED AND FOUND THAT THE DRIVER'S SIDE SECOND ROW SEAT HAD FOLDED ON HER AS THOUGH TO "STOW & GO". WAS SHOCKED THAT A) THE SEAT ALLOWS ITSELF TO FOLD WHEN OCCUPIED B) THERE IS NOT A SAFETY BUTTON ON IT THAT ENGAGES PREVENTING SEAT HANDLE FROM OPERATING AND FOLDING. CHILD HAD FALLEN ASLEEP AND STARTED TO SLIDE OFF SEAT. IN ORDER TO CORRECT HERSELF SHE PUSHED ON THE EDGE OF HER SEAT. THE SEAT APPEARED TO INTERPRET THIS AS A NEED TO "STOW & GO". CHRYSLER NEEDS TO RECALL THIS H…

Owner-reported narrative. 3,800 miles reported. Look up ODI 10501885 at NHTSA ↗

HVAC IS THREE ZONE AUTOMATIC CONTROL INTERMITTENTLY ALL VENTS ON DRIVER'S SIDE ONLY STARTS BLOWING IN COLD OUTSIDE AIR FIRST NOTICED WHEN DRIVING ON PENNSYLVANIA TURNPIKE IN 0 DEGREE WEATHER LEGS NUMB WITH BURNING, STINGING CHILL GLASS FOGS AND DOESN'T CLEAR WITH COLD OUTSIDE AIR BLOWING TOOK TO DEALER 4 TIMES FOR REPAIR AND WAS TOLD THEY COULD NOT FIX AND IT WAS CHRYSLER'S PROBLEM CHRYSLER'S FIELD REPRESENTATIVE TOLD ME CHRYSLER WAS AWARE OF PROBLEM AND IS WORKING ON IT BUT THERE IS CURRENTLY NO FIX (3/14/2013) HE IS REFERRING ME TO CHRY…

Owner-reported narrative. 2,000 miles reported. Look up ODI 10502818 at NHTSA ↗

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE LANE DEPARTURE WARNING SYSTEM LIGHT ILLUMINATED AND REMAINED ILLUMINATED BUT THERE WAS NOT AN OBJECT NEAR THE VEHICLE. THE CONTACT ALSO STATED THAT THE SUNROOF COULD NOT BE OPENED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THEY COULD NOT DETERMINE THE CAUSE OF EITHER FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 1,500.

Owner-reported narrative. 1,500 miles reported. Look up ODI 10505620 at NHTSA ↗

2013 CHRYSLER TOWN AND COUNTRY. CONSUMER WRITES IN REGARDS TO DEFECTIVE PINCH SENSORS SLIDING AND REAR DOORS IN VEHICLE. *SMD THE CONSUMER STATED HER DOG WAS ALMOST CRUSHED BY THE SLIDING DOOR, THE DAY AFTER SHE LEASED THE VEHICLE. THE SALESPERSON STATED THE DOOR WOULD STOP, BUT THAT WAS NOT TRUE AS SHE LATER LEARNED WHEN THE SERVICE MANAGER TESTED IT. THOUGH IT WILL STOP WITH PUSH BACK FORCE, A LIMB OR SMALL PERSON WOULD BE CRUSHED. THE SERVICE MANAGER DETERMINED ALL THE OTHER VEHICLES ON THE LOT FUNCTIONED IN THE SAME MANNER. SO IT APPEARE…

Owner-reported narrative. Look up ODI 10508025 at NHTSA ↗

ON THE WAY HOME FROM PURCHASING THE VEHICLE I STOPPED TO WALK THE DOGS. I TURNED OFF THE IGNITION AND WALKED OVER TO THE PASSENGER SIDE. I OPENED THE DOOR WITH THE DOOR HANDLE. THE DOOR WAS ABOUT 3/4 OPEN WHEN I REACHED IN TO GET THE DOG'S LEASHES. EVEN THOUGH THE DOOR HADN'T COMPLETELY OPENED IT SUDDENLY STARTED CLOSING RAPIDLY. I WAS ABLE TO GET MY HEAD OUT BUT NOT MY ARM. THE DOOR CLOSED ON MY ARM AND TRAPPED ME. IN ORDER TO STOP THE CLOSING DOOR I GRABBED THE DOOR AND PULLED ON THE DOOR WITH MY LEFT HAND AND IT STOPPED. IF I HAD NOT…

Owner-reported narrative. 100 miles reported. Look up ODI 10509637 at NHTSA ↗

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE SUNROOF FAILED TO CLOSE. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES FOR THE FAILURE. THE DEALER REPLACED THE SUNROOF MOTOR, FRAME, GLASS, AND THE ELECTRONIC MOTOR DEVICE BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 500.

Owner-reported narrative. 500 miles reported. Look up ODI 10509836 at NHTSA ↗

AS I WAS BACKING OUT OF A PARKING SPACE, I LOST POWER STEERING AND POWER BRAKES. STEERING WAS VERY STIFF AND BRAKES WERE HARD. IT WAS SIMILAR TO WHEN THE CAR STALLS, BUT THE CAR WAS STILL RUNNING. I PUT THE CAR IN DRIVE AND ATTEMPTED TO PULL FORWARD. STILL NO POWER STEERING OR POWER BRAKES. I PUT THE CAR IN PARK AND NO CHANGE. I TURNED OFF THE VEHICLE, WAITED A MINUTE OR TWO AND THEN RESTARTED IT. CAR WAS FINE THEN. WHEN THIS OCCURRED, NO INDICATORS LIT ON THE DASH. I TOOK THE CAR TO THE DEALER AND THEY WERE UNABLE TO REPLICATE TH…

Owner-reported narrative. 10,266 miles reported. Look up ODI 10510759 at NHTSA ↗

Reported: 2013-07-02 (July 2, 2013)

Chrysler is recalling certain model year 2013 Town & Country, Dodge Grand Caravan, and RAM C/V Tradesman vehicles manufactured May 10, 2012, through June 7, 2013. A software error may result in the opposite side airbags deploying from the collision point (a left side impact would deploy the right side airbags and vice versa).

Consequence: In the event of a crash, the wrong side airbags could deploy leaving the occupant with no airbag protection at the point of impact, increasing the risk of injury.

Remedy: Chrysler will notify owners, and dealers will flash the occupant restraint control module, free of charge. The recall began during September 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N44.

Reported: 2013-07-02 (July 2, 2013)

Chrysler is recalling certain model year 2013 Town & Country and Dodge Grand Caravan vehicles manufactured June 11, 2013, through June 12, 2013. The occupant restraint control module (ORC) has incorrect software installed which may adversely affect air bag deployments in collisions. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 208, "Occupant Crash Protection" and No. 214, "Side Impact Protection."

Consequence: An air bag that does not deploy, or deploys improperly, may increase the risk of injury.

Remedy: Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The recall began on October 3, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N48.

Reported: 2014-05-07 (May 7, 2014)

Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.

Consequence: An overheated switch may result in a vehicle fire.

Remedy: Chrysler will notify owners, and dealers will replace the vent window switch with a newer version, free of charge. The owner notification letter was issued and the remedy campaign launched on on December 31, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P25.

Reported: 2025-12-17 (December 17, 2025)

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury.

Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.