2014 Chrysler TOWN AND COUNTRY: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
636 owner complaints analyzed
4 distinct recall campaigns
66,500 mi median reported failure mileage
Scope: 2014 model year. Data snapshot: . 390 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 214 of 636 complaints (33.6%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 113 | 17.8% |
| Braking behavior | 57 | 9.0% |
| Transmission and shifting | 44 | 6.9% |
| Engine operation | 43 | 6.8% |
| Steering behavior | 41 | 6.4% |
| Fuel system concerns | 5 | 0.8% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 214 |
| Engine | 151 |
| Unknown Or Other | 89 |
| Seats | 88 |
| Air Bags | 76 |
| Power Train | 51 |
| Structure:Body | 33 |
| Service Brakes | 29 |
Electrical System: 214; Engine: 151; Unknown Or Other: 89; Seats: 88; Air Bags: 76; Power Train: 51; Structure:Body: 33; Service Brakes: 29
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 59 |
| 25,000 to 49,999 | 62 |
| 50,000 to 74,999 | 100 |
| 75,000 to 99,999 | 81 |
| 100,000 to 149,999 | 80 |
| 150,000 and above | 8 |
Under 25,000: 59; 25,000 to 49,999: 62; 50,000 to 74,999: 100; 75,000 to 99,999: 81; 100,000 to 149,999: 80; 150,000 and above: 8
50,000 to 74,999 miles has the most reports with usable mileage (100). 246 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2014 | 26 |
| 2015 | 90 |
| 2016 | 42 |
| 2017 | 38 |
| 2018 | 73 |
| 2019 | 97 |
| 2020 | 75 |
| 2021 | 54 |
| 2022 | 42 |
| 2023 | 41 |
| 2024 | 32 |
| 2025 | 19 |
| 2026 | 7 |
2014: 26; 2015: 90; 2016: 42; 2017: 38; 2018: 73; 2019: 97; 2020: 75; 2021: 54; 2022: 42; 2023: 41; 2024: 32; 2025: 19; 2026: 7
Pattern summary
Electrical System leads the component reports. Electrical and battery issues appears in 113 complaint narratives. Braking behavior appears in 57 complaint narratives. Transmission and shifting appears in 44 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10566649 · 2014-03-02 (March 2, 2014)
WHILE GETTING ON THE HIGHWAY THE GAS PEDAL WAS PRESSED TO FULL AND EXHAUST SMELL OR A GAS SMELL WAS WITNESSED IN THE BACK SEAT. AFTER SEVERAL DELIBERATE TIMES OF PRESSING THE GAS TO FULL EVERY TIME THE SAME SMELL WAS WITNESSED IN THE BACK SEATS OF THE VEHICLE. VEHICLE IS SIX MONTHS OLD AND IS GOING TO BE GOING TO THE DEALER ASAP. *TR
Owner-reported narrative. 4,500 miles reported. Look up ODI 10566649 at NHTSA ↗
Owner report 10576289 · 2014-04-01 (April 1, 2014)
I RENTED A TOWN AND COUNTRY FROM ENTERPRISE. DROVE 2,000 MILES FROM PA TO FL. ON THE WAY BACK WHILE DRIVING ON THE HIGHWAY THE IGNITION GOT DISCONNECTED BRIEFLY AND CAME BACK AFTER 1-2 SECONDS. AT THAT TIME I DIDN'T REALIZE HOW DANGEROUS IT COULD BE (WE HAD NO ACCIDENT NOR INJURY AT ALL) BUT NOW I SEE THAT THIS COULD BE LINKED TO THE GM IGNITION RECALL (DOES THIS VEHICLE HAVE THE SAME IGNITION SUPPLIER AS GM?). PLEASE INVESTIGATE THE CASE AS THIS MAY INDICATE THAT THE IGNITION RECALL SHOULD ALSO INCLUDE SOME CHRYSLER VEHICLES AS WELL. *TR
Owner-reported narrative. 2,000 miles reported. Look up ODI 10576289 at NHTSA ↗
Owner report 10577564 · 2014-04-05 (April 5, 2014)
WAS DRIVING ON HIGHWAY. MY KNEE TOUCHED THE KEY RING. VEHICLES ENGINE SHUT OFF. BRAKES LOST POWER. HAD A VERY DIFFICULT TIME STEERING AND GETTING VEHICLE STOPPED ON HIGHWAY. HAD TO GET IT IN PARK TO RESTART CAR. *TR
Owner-reported narrative. 8,300 miles reported. Look up ODI 10577564 at NHTSA ↗
Owner report 10594322 · 2014-05-27 (May 27, 2014)
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED WHILE DRIVING 60 MPH, A CHILD'S FINGER BECAME STUCK IN THE HEADPHONES THAT WERE EQUIPPED FOR THE FACTORY DVD PLAYER. THE CONTACT MENTIONED THAT THERE WAS A DEFECT IN THE HEADPHONES. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 8,000. UPDATED 08/14/14*LJ
Owner-reported narrative. 8,000 miles reported. Look up ODI 10594322 at NHTSA ↗
Owner report 10597074 · 2014-06-09 (June 9, 2014)
FROM AN HALF HOUR OF PICKING UP MY CAR AND GETTING IT HOME I HAVE HAD A SEVERE SAFETY PROBLEM TO WHERE THE SLIDING DOOR EITHER DOESN'T CLOSE ALL THE WAY OR IF IT DOES IT MAKES A CLICKING NOISE AS IF TRY TO LATCH CLOSE. CALLED DEALER RIGHT OF WAY BROUGHT IT BACK NEXT DAY SAID THE COMPUTER FOR DOOR NEEDED TO BE UPDATED(REALLY BRAND NEW CAR) WORKED WHILE I WAS THERE GOT HOME LATER THAT DAY HAPPENED AGAIN DEALER LOOKED HAVE TO CHANGE MODULE WAITED FOR PART TO COME GOT IT BACK STILL HAPPENING NOW DEALER SAID LATCH NEEDED TO BE ADJUSTED SO THEY DID G…
Owner-reported narrative. 10 miles reported. Look up ODI 10597074 at NHTSA ↗
Owner report 10605288 · 2014-06-23 (June 23, 2014)
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE DID NOT REACH THE ADVERTISED NUMBER OF CITY AND HIGHWAY MILES PER GALLON. THE CONTACT DID NOT INDICATE SPECIFIC SPEEDS. THE DEALER AND MANUFACTURER WERE NOTIFIED. THE FAILURE MILEAGE WAS 2,500.
Owner-reported narrative. 2,500 miles reported. Look up ODI 10605288 at NHTSA ↗
Owner report 10605863 · 2014-06-25 (June 25, 2014)
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 15 MPH, THE VEHICLE WAS MAKING A SQUEAKING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN INFORMED THE CONTACT THAT THE NOISE WAS NORMAL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,500.
Owner-reported narrative. 5,500 miles reported. Look up ODI 10605863 at NHTSA ↗
Owner report 10614877 · 2014-07-20 (July 20, 2014)
SUBJECT VEHICLE (2014 CHRYSLER TOWN AND COUNTRY VAN, VEHICLE 2) WAS INVOLVED IN COLLISION ACCIDENT WITH 2005 FORD MUSTANG (VEHICLE 1). VEHICLE 1 PULLED OUT FROM A STOP SIGN TO TURN LEFT ONTO 4 LANE THOROUGHFARE WITH A LARGE TRUCK TURNING RIGHT ONTO STREET WHERE VEHICLE 1 WAS STOPPED. VEHICLE 1 DRIVER'S VIEW OF TRAFFIC WAS HINDERED BY TURNING TRUCK. VEHICLE 2 WAS IN THE INSIDE LANE PASSING THE TRUCK. VEHICLE 2'S RIGHT FRONT CORNER COLLIDED WITH LEFT FRONT CORNER OF VEHICLE 1 AT FULL VEHICLE SPEED SINCE DRIVER OF VEHICLE 1 DID NOT SEE VEHICLE 2 P…
Owner-reported narrative. 2,995 miles reported. Look up ODI 10614877 at NHTSA ↗
Recall history
4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
14V234000 · Electrical System
Reported: 2014-05-07 (May 7, 2014)
Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.
Consequence: An overheated switch may result in a vehicle fire.
Remedy: Chrysler will notify owners, and dealers will replace the vent window switch with a newer version, free of charge. The owner notification letter was issued and the remedy campaign launched on on December 31, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P25.
NHTSA campaign record ↗14V632000 · Tires:Pressure Monitoring And Regulating Systems
Reported: 2014-10-08 (October 8, 2014)
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured March 20, 2014, to April 22, 2014, and 2014 Jeep Wrangler vehicles manufactured March 21, 2014, to April 22, 2014. Due to a software error, the Tire Pressure Monitoring System (TPMS) may fail to learn the locations of the individual sensors while the vehicle is being driven. As a result, the low tire pressure warning light will illuminate, despite the the tire pressures being within specification. Should one of the tires lose air pressure, the driver would not be notified of the change in air pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 138, "Tire Pressure Monitoring Systems."
Consequence: If the TPMS light illuminates because the sensors cannot be located, it could mask an actual low tire pressure condition, possibly resulting in tire failure, increasing the risk of a crash.
Remedy: Chrysler has notified owners, and dealers will reprogram the TPMS module, free of charge. The recall began on October 23, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P63.
NHTSA campaign record ↗17V824000 · Equipment
Reported: 2017-12-21 (December 21, 2017)
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
NHTSA campaign record ↗25V876000 · Equipment Adaptive/Mobility:Wheelchair Restraints/Securement:Latch/Anchor:
Reported: 2025-12-17 (December 17, 2025)
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
NHTSA campaign record ↗