2014 Chrysler TOWN AND COUNTRY problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
636 owner complaints analyzed
4 distinct recall campaigns
66,500 mi median reported failure mileage
Scope: 2014 model year. Data snapshot: . 390 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 214 of 636 complaints (33.6%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 113 | 17.8% |
| Braking behavior | 57 | 9.0% |
| Transmission and shifting | 44 | 6.9% |
| Engine operation | 43 | 6.8% |
| Steering behavior | 41 | 6.4% |
| Fuel system concerns | 5 | 0.8% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 214 |
| Engine | 151 |
| Unknown Or Other | 89 |
| Seats | 88 |
| Air Bags | 76 |
| Power Train | 51 |
| Structure:Body | 33 |
| Service Brakes | 29 |
Electrical System: 214; Engine: 151; Unknown Or Other: 89; Seats: 88; Air Bags: 76; Power Train: 51; Structure:Body: 33; Service Brakes: 29
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 59 |
| 25,000 to 49,999 | 62 |
| 50,000 to 74,999 | 100 |
| 75,000 to 99,999 | 81 |
| 100,000 to 149,999 | 80 |
| 150,000 and above | 8 |
Under 25,000: 59; 25,000 to 49,999: 62; 50,000 to 74,999: 100; 75,000 to 99,999: 81; 100,000 to 149,999: 80; 150,000 and above: 8
50,000 to 74,999 miles has the most reports with usable mileage (100). 246 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2014 | 26 |
| 2015 | 90 |
| 2016 | 42 |
| 2017 | 38 |
| 2018 | 73 |
| 2019 | 97 |
| 2020 | 75 |
| 2021 | 54 |
| 2022 | 42 |
| 2023 | 41 |
| 2024 | 32 |
| 2025 | 19 |
| 2026 | 7 |
2014: 26; 2015: 90; 2016: 42; 2017: 38; 2018: 73; 2019: 97; 2020: 75; 2021: 54; 2022: 42; 2023: 41; 2024: 32; 2025: 19; 2026: 7
Pattern summary
Electrical System leads the component reports. Electrical and battery issues appears in 113 complaint narratives. Braking behavior appears in 57 complaint narratives. Transmission and shifting appears in 44 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10628870 · 2014-08-27 (August 27, 2014)
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Owner-reported narrative. Look up ODI 10628870 at NHTSA ↗
Owner report 10631425 · 2014-09-08 (September 8, 2014)
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Owner-reported narrative. Look up ODI 10631425 at NHTSA ↗
Owner report 10577564 · 2014-04-05 (April 5, 2014)
WAS DRIVING ON HIGHWAY. MY KNEE TOUCHED THE KEY RING. VEHICLES ENGINE SHUT OFF. BRAKES LOST POWER. HAD A VERY DIFFICULT TIME STEERING AND GETTING VEHICLE STOPPED ON HIGHWAY. HAD TO GET IT IN PARK TO RESTART CAR. *TR
Owner-reported narrative. 8,300 miles reported. Look up ODI 10577564 at NHTSA ↗
Owner report 10614877 · 2014-07-20 (July 20, 2014)
SUBJECT VEHICLE (2014 CHRYSLER TOWN AND COUNTRY VAN, VEHICLE 2) WAS INVOLVED IN COLLISION ACCIDENT WITH 2005 FORD MUSTANG (VEHICLE 1). VEHICLE 1 PULLED OUT FROM A STOP SIGN TO TURN LEFT ONTO 4 LANE THOROUGHFARE WITH A LARGE TRUCK TURNING RIGHT ONTO STREET WHERE VEHICLE 1 WAS STOPPED. VEHICLE 1 DRIVER'S VIEW OF TRAFFIC WAS HINDERED BY TURNING TRUCK. VEHICLE 2 WAS IN THE INSIDE LANE PASSING THE TRUCK. VEHICLE 2'S RIGHT FRONT CORNER COLLIDED WITH LEFT FRONT CORNER OF VEHICLE 1 AT FULL VEHICLE SPEED SINCE DRIVER OF VEHICLE 1 DID NOT SEE VEHICLE 2 P…
Owner-reported narrative. 2,995 miles reported. Look up ODI 10614877 at NHTSA ↗
Owner report 10664858 · 2014-12-17 (December 17, 2014)
THE ACCELERATOR JAMMED AT FULL THROTTLE AS WE WERE MAKING A RIGHT TURN. THERE WAS NOTHING DEPRESSING THE ACCELERATOR, BUT THE ENGINE WAS RACING AT FULL SPEED. THE LIGHT WAS RED, SO I WAS FORCED TO USED THE BRAKES TO KEEP FROM HITTING THE CAR STOPPED AT THE LIGHT IN FRONT OF US. THE BRAKES WEREN'T GOING TO HOLD THE VEHICLE BACK FOR LONG, SO I SHIFTED INTO NEUTRAL AND TURNED OFF THE ENGINE. WHEN I TURNED IT BACK ON THE ACCELERATOR WAS STILL STUCK AT FULL THROTTLE. ONLY AFTER TURNING IT OFF A SECOND TIME, COMPLETELY REMOVING THE KEY FROM THE …
Owner-reported narrative. 10,900 miles reported. Look up ODI 10664858 at NHTSA ↗
Owner report 10672609 · 2015-01-14 (January 14, 2015)
I BOUGHT A 2014 CHRYSLER TOWN AND COUNTRY IN AUGUST 2014. I TOOK THE VAN IN FOR A SQUEALING NOISE 20 DAYS AFTER I BOUGHT THE VEHICLE SAT THERE FOR AN HOUR AT THE DEALERSHIP AND THEN THEY COME TO TELL ME THEY COULD NOT HEAR THE NOISE. THE VAN STOP MAKING THE NOISE IN OCTOBER 2014 HOWEVER IT ALMOST COST ME AND CHILDREN OUR LIVES. WE WERE DRIVING DOWN A VERY BUSY HIGHWAY WHERE WE LIVE AND THE ENGINE STALLED AND JUST QUIT LOST ALL POWER I WAS ABLE TO GET OUT OF THE ROAD THANK GOODNESS OR WE WOULD HAVE BEEN SMASHED BECAUSE IT WAS 8:00 A.M. WORK TRAF…
Owner-reported narrative. 5,000 miles reported. Look up ODI 10672609 at NHTSA ↗
Owner report 10642005 · 2014-10-07 (October 7, 2014)
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 15 MPH, THE ENGINE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE MECHANIC WAS UNABLE TO LOCATE A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 7,493.
Owner-reported narrative. 7,493 miles reported. Look up ODI 10642005 at NHTSA ↗
Owner report 10566649 · 2014-03-02 (March 2, 2014)
WHILE GETTING ON THE HIGHWAY THE GAS PEDAL WAS PRESSED TO FULL AND EXHAUST SMELL OR A GAS SMELL WAS WITNESSED IN THE BACK SEAT. AFTER SEVERAL DELIBERATE TIMES OF PRESSING THE GAS TO FULL EVERY TIME THE SAME SMELL WAS WITNESSED IN THE BACK SEATS OF THE VEHICLE. VEHICLE IS SIX MONTHS OLD AND IS GOING TO BE GOING TO THE DEALER ASAP. *TR
Owner-reported narrative. 4,500 miles reported. Look up ODI 10566649 at NHTSA ↗
Owner report 10905831 · 2016-09-12 (September 12, 2016)
GAS WAS POURING OUT OF THE FLUE LINE LINE DOWN OVER THE GAS TANK ONTO THE FREEWAY WHILE DRIVING EMPTYING OUT THE GAS TANK. DID NOT KNOW THE EXTENT OF THE SERIOUSNESS OF THE PROBLEM UNTIL ROADSIDE ASSISTANCE WAS CALLED. IT WAS THEN THAT I WAS INFORMED THAT THE VEHICLE HAD TO GET CLEARANCE THAT THE VEHICLE WAS SAFE TO TOW. BECAUSE OF THE NATURE OF THE PROBLEM I REALIZED THE VEHICLE COULD HAVE CAUGHT AFIRE WHILE DRIVING CAUSING BODY INJURIES TO ALL THAT WERE IN THE VEHICLE WHILE DRIVING. HAVE NO PICTURES AT PRESENT TO UPLOAD SINCE THE VEHICLE IS …
Owner-reported narrative. 12,300 miles reported. Look up ODI 10905831 at NHTSA ↗