2015 Chrysler TOWN AND COUNTRY: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
382 owner complaints analyzed
4 distinct recall campaigns
68,750 mi median reported failure mileage
Scope: 2015 model year. Data snapshot: . 228 complaints include usable failure mileage.
Most common problems
Power Train is the most frequently named component, appearing in 113 of 382 complaints (29.6%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 98 | 25.7% |
| Braking behavior | 25 | 6.5% |
| Electrical and battery issues | 22 | 5.8% |
| Engine operation | 21 | 5.5% |
| Steering behavior | 21 | 5.5% |
| Fuel system concerns | 4 | 1.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Power Train | 113 |
| Seats | 72 |
| Engine | 63 |
| Electrical System | 61 |
| Unknown Or Other | 42 |
| Air Bags | 38 |
| Vehicle Speed Control | 17 |
| Steering | 13 |
Power Train: 113; Seats: 72; Engine: 63; Electrical System: 61; Unknown Or Other: 42; Air Bags: 38; Vehicle Speed Control: 17; Steering: 13
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 27 |
| 25,000 to 49,999 | 46 |
| 50,000 to 74,999 | 63 |
| 75,000 to 99,999 | 49 |
| 100,000 to 149,999 | 34 |
| 150,000 and above | 9 |
Under 25,000: 27; 25,000 to 49,999: 46; 50,000 to 74,999: 63; 75,000 to 99,999: 49; 100,000 to 149,999: 34; 150,000 and above: 9
50,000 to 74,999 miles has the most reports with usable mileage (63). 154 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2014 | 1 |
| 2015 | 13 |
| 2016 | 11 |
| 2017 | 18 |
| 2018 | 33 |
| 2019 | 60 |
| 2020 | 75 |
| 2021 | 36 |
| 2022 | 39 |
| 2023 | 23 |
| 2024 | 47 |
| 2025 | 19 |
| 2026 | 7 |
2014: 1; 2015: 13; 2016: 11; 2017: 18; 2018: 33; 2019: 60; 2020: 75; 2021: 36; 2022: 39; 2023: 23; 2024: 47; 2025: 19; 2026: 7
Pattern summary
Power Train leads the component reports. Transmission and shifting appears in 98 complaint narratives. Braking behavior appears in 25 complaint narratives. Electrical and battery issues appears in 22 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10661098 · 2014-11-26 (November 26, 2014)
ON NOVEMBER 25 AT 4:30PM, I WAS DRIVING ON ROUTE 80 GOING WESTBOUND APPROACHING EXITS 27 A AND B IN NORTHERN NEW JERSEY. I WAS PLANNING TO USE EXIT 26 AND GENTLY ACCELERATED MY TOWN AND COUNTRY VAN IN ORDER TO PASS A VEHICLE TO MY RIGHT AND TRANSITION TO THE RIGHT LANE IN ORDER TO EXIT. AFTER PASSING THE VEHICLE, I REMOVED MY FOOT FROM THE GAS PEDAL AND MY CAR UNEXPECTEDLY CONTINUED TO ACCELERATE. I IMMEDIATELY APPLIED THE BRAKE SOMEWHAT FORCEFULLY IN ORDER TO STOP THE ACCELERATION. UPON REMOVING MY FOOT FROM THE BRAKE, THE CAR AGAIN ACCELE…
Owner-reported narrative. 1,270 miles reported. Look up ODI 10661098 at NHTSA ↗
Owner report 10689523 · 2015-02-20 (February 20, 2015)
TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Owner-reported narrative. Look up ODI 10689523 at NHTSA ↗
Owner report 10711939 · 2015-04-21 (April 21, 2015)
TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. WHILE SLOWING DOWN TO APPROXIMATELY 40 MPH, THE CONTACT LIFTED OFF THE ACCELERATOR PEDAL AND THE VEHICLE SUDDENLY ACCELERATED AND SURGED FORWARD. THE CONTACT STOPPED THE VEHICLE AND TURN OFF THE ENGINE. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED AS NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE AND NO REPAIRS WERE PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.
Owner-reported narrative. 4,000 miles reported. Look up ODI 10711939 at NHTSA ↗
Owner report 10725364 · 2015-06-15 (June 15, 2015)
TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHEN THE REAR ENTERTAINMENT MONITORS DROPPED DOWN AND WERE IN USE, HIS VISION WAS OBSTRUCTED WHEN LOOKING THROUGH THE REAR VIEW MIRROR. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 300. UPDATED 8/19/15*CN THE CONSUMER STATED WHEN THE REAR SEAT PASSENGER HAD THE HEAD RESTRAINTS UP, THE VISIBILITY FROM THE REAR VIEW MIRROR WAS ALMOST NON-E…
Owner-reported narrative. 300 miles reported. Look up ODI 10725364 at NHTSA ↗
Owner report 10731469 · 2015-07-01 (July 1, 2015)
ACCELERATOR PEDAL HAS A 1 - 2 SECOND DELAY. DANGEROUS WHEN MERGING ONTO HIGHWAY OR NEED TO DO A FAST PASS. PRESSING GAS PEDAL, EVEN TO THE FLOOR, DOES NOTHING FOR A SECOND OR TWO, THEN TRANSMISSION HITS HARD AND JERKS THE CAR FORWARD WITH FORCE, ALMOST LOSING CONTROL.
Owner-reported narrative. 30 miles reported. Look up ODI 10731469 at NHTSA ↗
Owner report 10733450 · 2015-07-12 (July 12, 2015)
SIDE VIEW MIRROR VIEW DISTRACTED BY REFLECTION IN SIDE WINDOWS BY CHROME TRIM AROUND UPPER DASH AIR VENTS. BROUGHT TO DEALER AND CHRYSLER'S ATTENTION . IT IS NOT A WARRANTY PROBLEM
Owner-reported narrative. 15 miles reported. Look up ODI 10733450 at NHTSA ↗
Owner report 10734001 · 2015-07-14 (July 14, 2015)
TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THE THIRD ROW SEAT BELTS WERE TOO HIGH AND FAILED TO SECURE A CHILD USING A BOOSTER SEAT. THE FAILURE OCCURRED CONSTANTLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,674. UPDATED 07/27/16*LJ THE CONSUMER STATED THE SEAT BELTS WERE TOO HIGH AND TOO FAR AWAY FROM HER CHEST. THE CONSUMER WAS ADVISED TO MOVE THE CHILD UP TO THE CAPTAINS SEAT IN THE SECOND ROW. UPDATED 08/01/16.*JB
Owner-reported narrative. 10,674 miles reported. Look up ODI 10734001 at NHTSA ↗
Owner report 10746372 · 2015-08-05 (August 5, 2015)
TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE BEGAN TO PULL TOWARDS THE RIGHT INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE FOUR TIRE RIMS WERE REPLACED AND AN ALIGNMENT WAS PERFORMED. THE FAILURE PERSISTED AFTER THE REPAIR. THE DEALER STATED THAT THE VEHICLE FUNCTIONED AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180.
Owner-reported narrative. 180 miles reported. Look up ODI 10746372 at NHTSA ↗
Recall history
4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
16V044000 · Visibility:Windshield
Reported: 2016-01-28 (January 28, 2016)
FCA US LLC (Chrysler) is recalling certain model year 2015-2016 Chrysler Town and Country, and 2014-2015 Dodge Grand Caravan vehicles manufactured August 16, 2014, to December 5, 2015. The windshield on the affected vehicles may have been installed using expired urethane primer, allowing the windshield to become displaced in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 212, "Windshield Mounting."
Consequence: If the windshield dislodges during a crash, there is an increased risk of occupant injury.
Remedy: Chrysler will notify owners, and dealers will replace the windshield, free of charge. The recall began March 4, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S02.
NHTSA campaign record ↗16V461000 · Power Train:Automatic Transmission
Reported: 2016-06-24 (June 24, 2016)
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.
Consequence: If the transmission loses hydraulic pressure, the vehicle may lose motive power, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the transmission pump, free of charge. The recall began on August 18, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S44.
NHTSA campaign record ↗17V824000 · Equipment
Reported: 2017-12-21 (December 21, 2017)
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
NHTSA campaign record ↗25V876000 · Equipment Adaptive/Mobility:Wheelchair Restraints/Securement:Latch/Anchor:
Reported: 2025-12-17 (December 17, 2025)
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
NHTSA campaign record ↗