2015 Chrysler TOWN AND COUNTRY problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
382 owner complaints analyzed
4 distinct recall campaigns
68,750 mi median reported failure mileage
Scope: 2015 model year. Data snapshot: . 228 complaints include usable failure mileage.
Most common problems
Power Train is the most frequently named component, appearing in 113 of 382 complaints (29.6%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 98 | 25.7% |
| Braking behavior | 25 | 6.5% |
| Electrical and battery issues | 22 | 5.8% |
| Engine operation | 21 | 5.5% |
| Steering behavior | 21 | 5.5% |
| Fuel system concerns | 4 | 1.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Power Train | 113 |
| Seats | 72 |
| Engine | 63 |
| Electrical System | 61 |
| Unknown Or Other | 42 |
| Air Bags | 38 |
| Vehicle Speed Control | 17 |
| Steering | 13 |
Power Train: 113; Seats: 72; Engine: 63; Electrical System: 61; Unknown Or Other: 42; Air Bags: 38; Vehicle Speed Control: 17; Steering: 13
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 27 |
| 25,000 to 49,999 | 46 |
| 50,000 to 74,999 | 63 |
| 75,000 to 99,999 | 49 |
| 100,000 to 149,999 | 34 |
| 150,000 and above | 9 |
Under 25,000: 27; 25,000 to 49,999: 46; 50,000 to 74,999: 63; 75,000 to 99,999: 49; 100,000 to 149,999: 34; 150,000 and above: 9
50,000 to 74,999 miles has the most reports with usable mileage (63). 154 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2014 | 1 |
| 2015 | 13 |
| 2016 | 11 |
| 2017 | 18 |
| 2018 | 33 |
| 2019 | 60 |
| 2020 | 75 |
| 2021 | 36 |
| 2022 | 39 |
| 2023 | 23 |
| 2024 | 47 |
| 2025 | 19 |
| 2026 | 7 |
2014: 1; 2015: 13; 2016: 11; 2017: 18; 2018: 33; 2019: 60; 2020: 75; 2021: 36; 2022: 39; 2023: 23; 2024: 47; 2025: 19; 2026: 7
Pattern summary
Power Train leads the component reports. Transmission and shifting appears in 98 complaint narratives. Braking behavior appears in 25 complaint narratives. Electrical and battery issues appears in 22 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10731469 · 2015-07-01 (July 1, 2015)
ACCELERATOR PEDAL HAS A 1 - 2 SECOND DELAY. DANGEROUS WHEN MERGING ONTO HIGHWAY OR NEED TO DO A FAST PASS. PRESSING GAS PEDAL, EVEN TO THE FLOOR, DOES NOTHING FOR A SECOND OR TWO, THEN TRANSMISSION HITS HARD AND JERKS THE CAR FORWARD WITH FORCE, ALMOST LOSING CONTROL.
Owner-reported narrative. 30 miles reported. Look up ODI 10731469 at NHTSA ↗
Owner report 10881843 · 2016-06-30 (June 30, 2016)
ENGINE HESITATES AND TRANSMISSION JERKS UPON ACCELERATING AND AT TIMES DURING NORMAL HIGHWAY AND /OR STOP AND GO TRAFFIC. COMPLAINED TO DEALERSHIP WHERE CAR WAS PURCHASED TWICE (LOCATES ON ROUTE 60 BRANDON FL) AND RESPONSE WAS NO ISSUES ENCOUNTERED. MIND YOU MANUFACTURER WARRANTY IS ABOUT TO EXPIRE.
Owner-reported narrative. 26,888 miles reported. Look up ODI 10881843 at NHTSA ↗
Owner report 10661098 · 2014-11-26 (November 26, 2014)
ON NOVEMBER 25 AT 4:30PM, I WAS DRIVING ON ROUTE 80 GOING WESTBOUND APPROACHING EXITS 27 A AND B IN NORTHERN NEW JERSEY. I WAS PLANNING TO USE EXIT 26 AND GENTLY ACCELERATED MY TOWN AND COUNTRY VAN IN ORDER TO PASS A VEHICLE TO MY RIGHT AND TRANSITION TO THE RIGHT LANE IN ORDER TO EXIT. AFTER PASSING THE VEHICLE, I REMOVED MY FOOT FROM THE GAS PEDAL AND MY CAR UNEXPECTEDLY CONTINUED TO ACCELERATE. I IMMEDIATELY APPLIED THE BRAKE SOMEWHAT FORCEFULLY IN ORDER TO STOP THE ACCELERATION. UPON REMOVING MY FOOT FROM THE BRAKE, THE CAR AGAIN ACCELE…
Owner-reported narrative. 1,270 miles reported. Look up ODI 10661098 at NHTSA ↗
Owner report 10873827 · 2016-06-13 (June 13, 2016)
I HAVE A SAFETY PROBLEM WITH MY CAR WE PURCHASED 2 MONTHS AGO THIS IS THE SECOND TIME IT HAS HAPPENED AND IT SHOULD BE REPAIRED WITH A RECALL. THE IGNITION SWITCH ON MY 2015 CHRYSLER TOWN & COUNTRY VIN 3 [XXX] WORKS PERFECTLY UNTIL YOU SHUT OFF THE ENGINE, THEN IT ALLOWS YOU TO REMOVE THE KEY EASILY IN ANY GEAR, THIS ALLOWS THE CAR TO ROLL WHICH HAS HAPPENED TO ME TWICE WHEN DISTRACTED AND THE SELECTOR DID NOT GET TO PARK. THE FIRST TIME WAS AT NIGHT AND WHEN I PUT MY FOOT OUT IT FELT LIKE I WAS ON ICE, I DID REACT BY STEPPING ON THE BRAKE AND …
Owner-reported narrative. 44,000 miles reported. Look up ODI 10873827 at NHTSA ↗
Owner report 10689523 · 2015-02-20 (February 20, 2015)
TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Owner-reported narrative. Look up ODI 10689523 at NHTSA ↗
Owner report 11032091 · 2017-10-06 (October 6, 2017)
TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. WHILE OPERATING THE VEHICLE, THE INSTRUMENT PANEL AND GAUGES SUDDENLY TURNED OFF AND ON BEFORE THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER (LASONTAINE CHRYSLER IN SALINE, MI) WHERE IT WAS DIAGNOSED THAT THE BATTERY WAS FAULTY. THE BATTERY WAS NOT REPLACED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BATTERY WAS OPERATING NORMALLY, BUT THE IOD MAIN FUSE WAS FAULTY. THE FUSE WAS NOT REPLACED. LATER, WHILE DRIVING APPROXIMATELY 25 MPH, THE…
Owner-reported narrative. 94,000 miles reported. Look up ODI 11032091 at NHTSA ↗
Owner report 11067154 · 2018-02-05 (February 5, 2018)
DRIVING ALONG AND THE CAR STALLED AND WOULD NOT GO FORWARD OR BACKGROUND IT WOULD NOT EXCEL LIKE IT WAS NIT GETTING GAS; THE CAR WAS IN MOTION AND STALLED
Owner-reported narrative. 110,000 miles reported. Look up ODI 11067154 at NHTSA ↗
Owner report 10790002 · 2015-11-12 (November 12, 2015)
TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 50 MPH DOWNHILL, THE VEHICLE VIOLENTLY SHOOK AND THE STEERING COLUMN VIBRATED. THE VEHICLE WAS TAKEN TO A DEALER, BUT COULD NOT BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 13,700.
Owner-reported narrative. 13,700 miles reported. Look up ODI 10790002 at NHTSA ↗
Owner report 11101907 · 2018-06-14 (June 14, 2018)
WHEN USING THE VEHICLE PUSH BUTTON START, IT SOMETIMES DOES NOT START WHEN THE KEY FOB IS IN THE VEHICLE. THE ENGINE STOPPED RUNNING ON ONE OCCASION WHILE MY SPOUSE WAS DRIVING AND SHE FELT LIKE SHE DID NOT HAVE ANY STEERING. MY SPOUSE FEELS THAT THE KEY FOB IS LOSING CONNECTION TO THE VEHICLE. THE ENGINE STOPPED RUNNING ON A CITY STREET WHILE THE VEHICLE WAS IN MOTION. WE TOOK IT TO THE CHRYSLER DEALERSHIP IN MANHATTAN, KS AND THEY COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE. THEIR WERE NO CODES IN THE VEHICLE TO INDICATE ANYTHING …
Owner-reported narrative. 53,000 miles reported. Look up ODI 11101907 at NHTSA ↗
Owner report 10778738 · 2015-09-30 (September 30, 2015)
THIS COULD HAPPEN TO ANY VEHICLE WITH A FUEL TANK AND A SLIDING PASSENGER DOOR ON THE SAME SIDE. A FRIEND WAS AT THE GAS PUMP REFUELING, THE REST OF US WERE STILL IN THE VAN TALKING. WE DECIDED WE NEEDED SOME MORE INFORMATION WHICH WAS IN MY PURSE IN THE VERY BACK OF THE VAN. WITH OUT THINKING I OPENED THE SLIDING DOOR WHICH WAS ON THE SAME SIDE AS THE FUEL DOOR, CAUSING THE SLIDING DOOR TO CATCH THE FUEL NOZZLE AND KNOCK IT OUT OF THE VEHICLE. LUCKILY THE PERSON DOING THE FUELING REACTED QUICKLY AND THERE WAS NOT A REAL DISASTER. SO THERE NEED…
Owner-reported narrative. Look up ODI 10778738 at NHTSA ↗
Owner report 11055531 · 2017-12-19 (December 19, 2017)
I HAVEN'T REACHED 50,000 MILES YET BUT MY FUEL INJECTOR HAS GONE BAD. WHILE DRIVING MY ENGINE LIGHT CAME ON THEN THE CAR STARTED TO VIBRATE. I CHECKED THE MANUAL AND IT DIDN'T HELP. I'VE CALLED SEVERAL TO THE LOCATION CLOSES TO ME AND THE LOCATION I BROUGHT IT FROM. I HAVE NOT RECEIVED ANY INFORMATION ON THE PROBLEM.
Owner-reported narrative. 48,428 miles reported. Look up ODI 11055531 at NHTSA ↗