2013 Chrysler TOWN AND COUNTRY problems and owner complaints

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT NOTICED A BURNING SMELL FROM THE REAR OF THE VEHICLE. THE FIRE DEPARTMENT REPORTED TO THE SCENE AND NOTICED THAT THE ELECTRICAL OUTLET THAT WAS LOCATED ON THE REAR DRIVER'S SIDE WAS MELTED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 242. *TR*DT *TR*DT*TP

Owner-reported narrative. 242 miles reported. Look up ODI 10523895 at NHTSA ↗

WHILE PARKED IN MY ATTACHED GARAGE, SOME FUNCTION OF THE CAR'S ELECTRICAL SYSTEM TURNS ON AND DRAINS THE BATTERY. A BOOST/CHARGE IS REQUIRED TO ENABLE THE CAR TO START. THE CAR IS NOW IN FOR THE FIFTH TIME FOR THIS CONDITION (11,097 MILES) AND THE DEALER HAS HAD THE CAR OVERNIGHT FOR A TOTAL OF 22 DAYS SO FAR. I AM UNSURE HOW LONG THEY WILL HAVE IT THIS TIME. MY CONCERN IS A FIRE MAY OCCUR IN THE VEHICLE DUE TO AN OVERLOAD CONDITION THAT MAY CAUSE MY HOUSE TO BURN DOWN AND A POSSIBLE LOSS OF LIFE. *TR

Owner-reported narrative. 975 miles reported. Look up ODI 10595590 at NHTSA ↗

AS I WAS BACKING OUT OF A PARKING SPACE, I LOST POWER STEERING AND POWER BRAKES. STEERING WAS VERY STIFF AND BRAKES WERE HARD. IT WAS SIMILAR TO WHEN THE CAR STALLS, BUT THE CAR WAS STILL RUNNING. I PUT THE CAR IN DRIVE AND ATTEMPTED TO PULL FORWARD. STILL NO POWER STEERING OR POWER BRAKES. I PUT THE CAR IN PARK AND NO CHANGE. I TURNED OFF THE VEHICLE, WAITED A MINUTE OR TWO AND THEN RESTARTED IT. CAR WAS FINE THEN. WHEN THIS OCCURRED, NO INDICATORS LIT ON THE DASH. I TOOK THE CAR TO THE DEALER AND THEY WERE UNABLE TO REPLICATE TH…

Owner-reported narrative. 10,266 miles reported. Look up ODI 10510759 at NHTSA ↗

(THE FOLLOWING IS QUOTED FROM THE DEALER WORK SHEET): "C/S WHILE DRIVING WAS PULLED OVER BY ANOTHER MOTORIST AND WAS TOLD THAT SMOKE WAS COMING FROM RIGHT REAR WHEEL AREA. HAS HEARD RUBBING NOISE FROM THIS AREA PREVIOUS TO THIS EVENT. (NOTE THAT NO ACTION WAS TAKEN THIS FIRST TIME. VEHICLE HAD APPROX. 1,000 MILES) CHECK AND ADVISE. TEST DROVE CHECK FOR TSB AND RACK AND INSPECTED: FOUND BOTH REAR BRAKES GOT HOT. CALIPER(S) ARE STICKING. (HAD THIS PROBLEM OCCURRED ON A FREEWAY AT 60 - 70 MPH IT COULD WELL HAVE BEEN A VERY DIFFERENT OUTCOME.) …

Owner-reported narrative. 5,252 miles reported. Look up ODI 10520328 at NHTSA ↗

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 5 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE OCCURRED TWICE. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 14,177.

Owner-reported narrative. 14,177 miles reported. Look up ODI 10617707 at NHTSA ↗

THE VEHICLE DRIFTS TO THE RIGHT AT ANY SPEED BUT THE DRIFT IS GREATER AT HIGHWAY SPEEDS. THE STEERING WHEEL HAS TO BE HELD 8-10 DEGREES TO THE LEFT TO KEEP THE CAR STRAIGHT. THE VEHICLE HAS BEEN BACK TO THE DEALER 5 TIMES AND STILL HAS NOT BEEN CORRECTED. *TR

Owner-reported narrative. 20 miles reported. Look up ODI 10560411 at NHTSA ↗

MAY 27 I FLOORED THE ACCELERATOR TO PASS A SLOW TRUCK AT 57 MPH LET UP ON THE PEDAL BUT THE VAN CONTINUED TO ACCELERATE (THE VEHICLE HAD PREVIOUSLY HAD A TRANSMISSION SOFTWARE UPDATE SO I CHANGED THE ECON O BUTTON AND ALSO KICKED THE FOOT PEDAL) AT THIS TIME THE VEHICLE WAS SHOWING A MILE OR TWO FROM 80 MPH. AT WITCH TIME I HELD THE BRAKE AND PULLED OFF THE ROAD.THERE WAS A LARGE RED THROTTLE BODY LIGHT ON. WHEN I TURNED THE ENGINE OFF. I DECIDED TO WAIT AS THE BRAKES SMELLED VERY HOT. ON RESTARTING ALL NORMAL WARNING LIGHTS PLUS THIS…

Owner-reported narrative. 14,560 miles reported. Look up ODI 10605179 at NHTSA ↗

THE ENGINE, WITHOUT WARNING, WILL SHUT OFF WHILE DRIVING. THIS HAS HAPPENED APPROXIMATELY 5 TIMES SINCE OCTOBER 13, 2014. THERE IS NO WARNING THE ENGINE IS GETTING READY TO STALL, AND THE ONLY LIGHT ON THE DASH THAT COMES ON AFTER THE STALL IS THE TRACTION CONTROL LIGHT. AS CAR IS COASTING UNDER INERTIA, I AM ABLE TO SHIFT INTO NEUTRAL AND RESTART THE ENGINE WITH NO TROUBLE. THERE ARE NO ERROR CODES STORED IN THE VAN'S COMPUTER, PER MY LOCAL CHRYSLER DEALERSHIP. THE DEALERSHIP'S SERVICE DEPARTMENT HAS BEEN UNABLE TO DUPLICATE THE PROBLEM…

Owner-reported narrative. 68,000 miles reported. Look up ODI 10664383 at NHTSA ↗

I BOUGHT THIS VAN ABOUT 2 WEEKS BACK. THE DEALER HAD FILLED UP THE GAS TANK. YESTERDAY I WANTED TO REFUEL AND THEN I REALIZED THAT THIS WAS THE MOST UNSAFE CAR I HAVE SEEN. ANYBODY COULD HAVE ACCESS TO THE GAS CAP. THERE IS NO KEY LOCK OR LEVER LOCK TO IT. JUST FLIP OPEN THE COVER AND UNSCREW THE CAP AND PUT ANYTHING INTO THE GAS TANK OR DRAW OUT THE GAS IF YOU WANT TO. THIS CAR COSTS ABOUT 30,000 AND HAS ALL SORTS OF FEATURES BUT I AM SCARED TO TAKE IT OUT OF MY GARAGE AND PARK IT ANYWHERE ELSE. I HOPE THE MANUFACTURER DOES SOMETHING IN REG…

Owner-reported narrative. 150 miles reported. Look up ODI 10557184 at NHTSA ↗

WHILE DRIVING ON PA TURNPIKE, DURING MODERATE TRAFFIC. THE CARS ENGINE AND ELECTRICAL POWER SHUTOFF FOR AT LEAST 5 SECONDS. DASH LIGHTS ALSO SHUTOFF. THE CAR ENGINE AND ELECTRICAL TURNED BACK ON AND WE CONTINUED DRIVING. WE ALSO HAD OTHER INCIDENCES WHEN BACKING OUT OF THE DRIVEWAY AND THE CAR WOULD STALL. IT TOOK OUR DEALERSHIP OVER TWO MONTHS OF DIAGNOSTICS AND SEVERAL REPAIRS TO FIX THE PROBLEM. DEALERSHIP ADDED AN EXTERNAL FUEL PUMP AND ALSO REPLACED SOMETHING IN THE DASHBOARD WHICH INVOLVED THE IGNITION. SO FAR WE HAVEN'T HAD ANY OT…

Owner-reported narrative. 35,000 miles reported. Look up ODI 10700908 at NHTSA ↗