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2010 Chrysler TOWN AND COUNTRY: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

1,556 owner complaints analyzed

5 distinct recall campaigns

74,031 mi median reported failure mileage

Scope: 2010 model year. Data snapshot: . 1,069 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 960 of 1,556 complaints (61.7%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Electrical and battery issues61839.7%
Engine operation31820.4%
Braking behavior26016.7%
Steering behavior24015.4%
Transmission and shifting593.8%
Fuel system concerns110.7%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System
960
Engine
302
Air Bags
268
Steering
128
Service Brakes
127
Unknown Or Other
96
Electronic Stability Control (Esc)
73
Exterior Lighting
69
Component breakdown data
CategoryCount
Electrical System960
Engine302
Air Bags268
Steering128
Service Brakes127
Unknown Or Other96
Electronic Stability Control (Esc)73
Exterior Lighting69

Electrical System: 960; Engine: 302; Air Bags: 268; Steering: 128; Service Brakes: 127; Unknown Or Other: 96; Electronic Stability Control (Esc): 73; Exterior Lighting: 69

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
123
25,000 to 49,999
157
50,000 to 74,999
258
75,000 to 99,999
238
100,000 to 149,999
232
150,000 and above
61
Reported problems by failure mileage data
CategoryCount
Under 25,000123
25,000 to 49,999157
50,000 to 74,999258
75,000 to 99,999238
100,000 to 149,999232
150,000 and above61

Under 25,000: 123; 25,000 to 49,999: 157; 50,000 to 74,999: 258; 75,000 to 99,999: 238; 100,000 to 149,999: 232; 150,000 and above: 61

50,000 to 74,999 miles has the most reports with usable mileage (258). 487 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2010
15
2011
85
2012
50
2013
69
2014
157
2015
488
2016
264
2017
82
2018
89
2019
98
2020
64
2021
36
2022
17
2023
23
2024
9
2025
7
2026
3
Complaints over time data
CategoryCount
201015
201185
201250
201369
2014157
2015488
2016264
201782
201889
201998
202064
202136
202217
202323
20249
20257
20263

2010: 15; 2011: 85; 2012: 50; 2013: 69; 2014: 157; 2015: 488; 2016: 264; 2017: 82; 2018: 89; 2019: 98; 2020: 64; 2021: 36; 2022: 17; 2023: 23; 2024: 9; 2025: 7; 2026: 3

Pattern summary

Electrical System leads the component reports. Electrical and battery issues appears in 618 complaint narratives. Engine operation appears in 318 complaint narratives. Braking behavior appears in 260 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10320090 · 2010-03-16 (March 16, 2010)

FAILURE OF FRONT AND REAR BRAKE PADS AT 18,000 MILES. *TR

Owner-reported narrative. 18,000 miles reported. Look up ODI 10320090 at NHTSA ↗

Owner report 10321159 · 2010-03-20 (March 20, 2010)

I HAVE A 2008 CHRYSLER MINIVAN STOW & GO, ON MAR 12, 2010 I TOOK IT TO DAVE DENNIS CHRYS.DODGE,JEEP, ON COL GLEN HWY IN DAYTON, WHEN GOT THE BILL & READY TO GO, THEY TOLD ME I WAS DUE FOR A TIRE ROTATION, SO I MADE AN APPT. FOR MAR 19,2010 AT 1P.M. AFTER WAITING OVER AN HOUR THE SERVICE LADY CAME OUT & TOLD ME I NEEDED NEW ROTORS & BRAKE PADS, I TOLD HER I COULD HARDLY BELIEVE THAT AS THE VAN HAS ONLY 21,000 MILES ON IT, WILL BE 3 YRS. OLD THIS COMING OCT. SHE SAID THEY WERE SEEING BAD BRAKES AT 16,000MI, I ASK WHY THE ROTORS, WHY NOT JUST THE …

Owner-reported narrative. Look up ODI 10321159 at NHTSA ↗

Owner report 10321435 · 2010-03-22 (March 22, 2010)

TL*THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 55 MPH WITH THE CRUISE CONTROL ENGAGED THE VEHICLE SUDDENLY DOWN SHIFTED TWICE WITHOUT WARNING CAUSING THE RPM'S TO RISE TO 5000. THE CONTACT APPLIED THE BRAKES IN ORDER TO DISENGAGE THE CRUISE CONTROL AND STOP THE VEHICLE. THE CONTACT PREVIOUSLY TRADED IN HIS 2008 TOWN & COUNTRY DUE TO A DEFECTIVE CRUISE CONTROL ELECTRONIC SENSOR. HE HAS REQUESTED THAT THE DEALER BUY BACK THE 2010 VEHICLE SINCE IT COULD NOT BE REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 2,600.

Owner-reported narrative. 2,600 miles reported. Look up ODI 10321435 at NHTSA ↗

Owner report 10321532 · 2010-03-23 (March 23, 2010)

2010 TOWN & COUNTRY BEING DRIVEN BY MY WIFE HOME FROM CHURCH WITH MY CHILDREN IN CAR. DRIVING APPROXIMATELY 25MPH AND THE CAR SIMPLY SHUT DOWN...ENGINE AND ALL ELECTRIC CEASED TO FUNCTION. NO ACCIDENT OCCURRED AS MY WIFE WAS ABLE TO STOP THE CAR. ONCE STOPPED AND PUT IN PARK THE CAR STARTED BACK UP AND RAN NORMALLY. THIS CAR IS BRAND NEW, 18 DAYS IN OUR POSSESSION. DEALER INSPECTED CAR AND COULD NOT REPLICATE OR FIND ANYTHING WRONG WITH THE CAR. ON MARCH 14TH, THE INCIDENT WHICH OCCURRED ABOVE HAPPENED AGAIN. CAR BROUGHT TO DEALER FOR A SECOND…

Owner-reported narrative. 400 miles reported. Look up ODI 10321532 at NHTSA ↗

Owner report 10325356 · 2010-04-13 (April 13, 2010)

AT ZERO MILES, CAR WAS LEAKING OIL. AT FIRST, CHRYSLER DEALER CLAIMED CRACKED OIL PAN BUT AFTER REPLACING AND LEAK STILL PERSISTED. AFTER RETURNING CAR, IT WAS DISCOVERED GALLEY PLUG WAS CROSS THREADED LEADING TO LEAK. HOLE HAD TO BE RETHREADED AND NEW PLUG INSERTED PROPERLY. SIGNIFICANT OIL LEAK COULD HAVE LEAD TO ENGINE DAMAGE AND FAILURE. *TR

Owner-reported narrative. 1 miles reported. Look up ODI 10325356 at NHTSA ↗

Owner report 10342319 · 2010-07-09 (July 9, 2010)

BRAND NEW CHRYSLER TOWN AND COUNTRY 2010 WITH 600 MILES ON IT BLEW A GASKET ON THE RETURN LINE TO THE RADIATOR THAT SPRAYED COOLANT OVER THE ENGINE BLOCK. STEAM ROSE FROM UNDER THE HOOD IN LARGE VOLUME NEARLY BLINDING ME AS I DROVE. WHEN I STOPPED THE TRUCK AND LIFTED THE HOOD THE STEAM CLOUD BURNED MY FACE. *TR

Owner-reported narrative. 621 miles reported. Look up ODI 10342319 at NHTSA ↗

Owner report 10350915 · 2010-08-19 (August 19, 2010)

2010 CHRYSLER TOWN&COUNTRY VAN LIMITED. CONSUMER STATES 3 SAFETY DEFECTS WITH VEHICLE *TGW THE ELECTRONIC DOOR LOCK WORKED INTERMITTENTLY, THE HORN REQUIRED EXCESSIVE OPERATING FORCE AND THE CONSUMER WAS UNABLE TO ADJUST THE REAR HEAD REST DUE TO ITS DESIGN. *JB

Owner-reported narrative. Look up ODI 10350915 at NHTSA ↗

Owner report 10351392 · 2010-08-23 (August 23, 2010)

PROBLEM APPEARED AT 48,500 MILES, SEVERE FRONT WHEEL BEARING NOISE & VIBRATION LEADING TO BRAKE PERFORMANCE UNSTABLE. SEVERE VIBRATION CAUSED A) "TRACTION CONTROL LIGHT PERMANENTLY ON". B) ABS BRAKING ON/OFF. FRONT RIGHT HUB WHEEL BEARING REPLACED AT 53,500 MILES. ABOVE ISSUES A & B WERE TEMPORARILY ELIMINATED. NOW FRONT LEFT HUB WHEEL BEARING HAS INITIATED WITH NOISE & VIBRATION PROBLEM @ 54,000 MILES. SEVERE FRONT LEFT HUB WHEEL BEARING HAS CAUSED BRAKE PROBLEMS. VEHICLE IS NOT STOPPING AND VEHICLE IS AWAITING HUB WHEEL BEARIN…

Owner-reported narrative. 48,500 miles reported. Look up ODI 10351392 at NHTSA ↗

Recall history

5 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

11V139000 · Electrical System:Ignition

Reported: 2011-03-01 (March 1, 2011)

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 DODGE JOURNEY, GRAND CARAVAN, AND CHRYSLER TOWN & COUNTRY VEHICLES MANUFACTURER FROM AUGUST 3, 2009, THROUGH JUNE 17, 2010. SOME VEHICLES MAY EXPERIENCE INADVERTENT IGNITION KEY DISPLACEMENT FROM THE RUN TO ACCESSORY POSITION WHILE DRIVING CAUSING THE ENGINE TO SHUT OFF.

Consequence: ENGINE SHUT OFF WHILE DRIVING COULD INCREASE THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE THE WIN MODULES FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING JULY 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

NHTSA campaign record ↗
14V055000 · Suspension:Rear:Axle:Non-Powered Axle Assembly

Reported: 2014-02-11 (February 11, 2014)

Freedom Motors Inc., (Freedom Motors) of Savaria Vehicle Group (formerly The Liberty Motor Company) is recalling one model year 2009 Volkswagen Routan and certain model year 2008-2010 Dodge Grand Caravan and Chrysler Town & Country wheelchair accessible vehicles modified by The Liberty Motor Company from February 2008 through January 2011. Over time and with use, the vehicle's rear axle may develop cracks which could lead to axle failure.

Consequence: Failure of the rear axle may increase the risk of a crash.

Remedy: Freedom Motors will notify owners, and dealers will replace the affected axles, free of charge. The recall began on April 1, 2014. Owners can contact Freedom Motors at 1-800-561-9600. Freedom Motors' number for this recall is ENGF0216-3.

NHTSA campaign record ↗
14V234000 · Electrical System

Reported: 2014-05-07 (May 7, 2014)

Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.

Consequence: An overheated switch may result in a vehicle fire.

Remedy: Chrysler will notify owners, and dealers will replace the vent window switch with a newer version, free of charge. The owner notification letter was issued and the remedy campaign launched on on December 31, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P25.

NHTSA campaign record ↗
14V373000 · Air Bags | Electrical System:Ignition:Switch

Reported: 2014-06-26 (June 26, 2014)

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.

NHTSA campaign record ↗
20V396000 · Air Bags:Frontal:Driver Side:Inflator Module | Steering: Steering Wheel/Handle Bar

Reported: 2020-07-07 (July 7, 2020)

Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.

Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.

NHTSA campaign record ↗