2001 Chrysler TOWN AND COUNTRY: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
462 owner complaints analyzed
2 distinct recall campaigns
65,049 mi median reported failure mileage
Scope: 2001 model year. Data snapshot: . 287 complaints include usable failure mileage.
Most common problems
Power Train:Automatic Transmission is the most frequently named component, appearing in 54 of 462 complaints (11.7%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Steering behavior | 74 | 16.0% |
| Transmission and shifting | 65 | 14.1% |
| Electrical and battery issues | 54 | 11.7% |
| Braking behavior | 51 | 11.0% |
| Engine operation | 17 | 3.7% |
| Fuel system concerns | 10 | 2.2% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Power Train:Automatic Transmission | 54 |
| Electrical System | 50 |
| Air Bags | 46 |
| Visibility:Power Window Devices And Controls | 26 |
| Steering | 25 |
| Air Bags:Frontal | 14 |
| Exterior Lighting:Headlights | 14 |
| Structure:Body:Door | 13 |
Power Train:Automatic Transmission: 54; Electrical System: 50; Air Bags: 46; Visibility:Power Window Devices And Controls: 26; Steering: 25; Air Bags:Frontal: 14; Exterior Lighting:Headlights: 14; Structure:Body:Door: 13
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 26 |
| 25,000 to 49,999 | 59 |
| 50,000 to 74,999 | 77 |
| 75,000 to 99,999 | 54 |
| 100,000 to 149,999 | 45 |
| 150,000 and above | 26 |
Under 25,000: 26; 25,000 to 49,999: 59; 50,000 to 74,999: 77; 75,000 to 99,999: 54; 100,000 to 149,999: 45; 150,000 and above: 26
50,000 to 74,999 miles has the most reports with usable mileage (77). 175 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2000 | 1 |
| 2001 | 32 |
| 2002 | 45 |
| 2003 | 50 |
| 2004 | 68 |
| 2005 | 64 |
| 2006 | 46 |
| 2007 | 22 |
| 2008 | 22 |
| 2009 | 27 |
| 2010 | 17 |
| 2011 | 17 |
| 2012 | 7 |
| 2013 | 7 |
| 2014 | 10 |
| 2015 | 10 |
| 2016 | 5 |
| 2017 | 8 |
| 2018 | 2 |
| 2020 | 1 |
| 2021 | 1 |
2000: 1; 2001: 32; 2002: 45; 2003: 50; 2004: 68; 2005: 64; 2006: 46; 2007: 22; 2008: 22; 2009: 27; 2010: 17; 2011: 17; 2012: 7; 2013: 7; 2014: 10; 2015: 10; 2016: 5; 2017: 8; 2018: 2; 2020: 1; 2021: 1
Pattern summary
Power Train:Automatic Transmission leads the component reports. Steering behavior appears in 74 complaint narratives. Transmission and shifting appears in 65 complaint narratives. Electrical and battery issues appears in 54 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10000466 · 2003-01-02 (January 2, 2003)
TRANSMISSION FAILURE AT LESS THAN 36,000 MILES ON CHRYSLER 2001 TOWN AND COUNTRY MINIVAN. HAD TAKEN VEHICLE IN ONE MONTH PRIOR FOR "SLIPPAGE" OF TRANSMISSION. VEHICLE WAS RETURNED WITH NTF. FAILURE WAS CATOSTROPHIC AND TRANSMISSION WILL BE REPLACED WITH REMANUFACTURED TRANSMISSION. AS OF THE DATE OF THIS FILING, HAVE NOT RECEIVED MY CAR BACK FROM DEALERSHIP. WAS FORTUNATE CAR FAILURE OCCURRED WHILE PULLING INTO GAS STATION AFTER A LARGE BANG HAD BEEN HEARD TO DETERMINE CAUSE OF FAILURE.
Owner-reported narrative. 35,738 miles reported. Look up ODI 10000466 at NHTSA ↗
Owner report 10000716 · 2003-01-03 (January 3, 2003)
ALL THE INSTRUMENT CONTROLS (INCLUDING THE ODOMETER READING) WERE GOING ALL OVER THE PLACE. FOR EXAMPLE; RPMS WOULD GO FROM 0-3 AND BACK, FUEL WOULD GO FROM E-F AND EVERYWHERE IN BETWEEN, SPEED WOULD FLUCUATE FROM 40-110 ETC. THIS WOULD ALL HAPPEN AT ONCE WITH ALL THE PANELS. TOOK TO DEALER AND COULD NOT FIND PROBLEM AND DIAGNOSTIC TESTING DID NOT REVEAL THAT THERE EVER WAS A PROBLEM. FIVE DAYS LATER SAME EXACT PROBLEM EXCEPT NOW THE TEMPERATURE GAUGE WAS ALSO AFFECTED. STOPPED AT ANOTHER DEALERSHIP AND THEY ALSO COULD NOT DETECT THAT THER…
Owner-reported narrative. 48,000 miles reported. Look up ODI 10000716 at NHTSA ↗
Owner report 10001266 · 2002-12-19 (December 19, 2002)
WHILE TRAVELING ON THE HIGHWAY WITHOUT PRIOR WARNING THE VEHICLE SHUT DOWN INTERMITTENTLY. PLEASE PROVIDE ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM. TS
Owner-reported narrative. Look up ODI 10001266 at NHTSA ↗
Owner report 10001405 · 2002-12-23 (December 23, 2002)
WHEN THE VEHICLE WAS DRIVEN, THE CONSUMER WAS UNABLE TO TURN THE STEERING WHEEL. THE STEERING WHEEL FELT AS IF IT WERE LOCKING. THE DEALERSHIP INDICATED THAT THE CAUSE WAS DUE TO THE RACK AND PINION. TS SCC
Owner-reported narrative. 29,282 miles reported. Look up ODI 10001405 at NHTSA ↗
Owner report 10002401 · 2003-01-08 (January 8, 2003)
WHILE TRAVELING ON THE HIGHWAY WITHOUT PRIOR WARNING. WHEN THE CONSUMER IS TURNING THE VEHICLE STEERING COLUMN WILL LOCK UP. PLEASE FILL IN ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM. TS
Owner-reported narrative. Look up ODI 10002401 at NHTSA ↗
Owner report 10003149 · 2003-01-22 (January 22, 2003)
BRAKES PULSATE VERY BAD SLOWING DOWN ON HIGHWAY, ALSO TWO FRONT TIRES ALMOST BAALD ON BOTH OUTER EDGES. DEALER SAYS TIRES NOT ROTATED ENOUGH,AND BRAKE ROTORS ARE WARPED NOT COVERED
Owner-reported narrative. 17,000 miles reported. Look up ODI 10003149 at NHTSA ↗
Owner report 10004267 · 2003-01-21 (January 21, 2003)
CONSUMER STATED THAT THE CONTROL SWITCHES ARE HARD TO FIND DO TO THE LIGHTNING IN THE VEHICLE. PH
Owner-reported narrative. Look up ODI 10004267 at NHTSA ↗
Owner report 10007721 · 2003-02-18 (February 18, 2003)
VEHICLE HAS HAD NUMEROUS PROBLEMS. BRAKE PROBLEMS, W/A VIBRATING/SHAKING OF FRONT OF VEHICLE UPON BRAKING. WAS FIXED BY DEALER TWICE. FRONT HEATED SEATS HAVE STOPPED WORKING: TWICE ON DRIVER SIDE. DEALER FIXED. NOW ON PASSENGER SIDE, DEALER WILL NOT FIX UNDER EXTENDED WARRANTY. COST IS EXPENSIVE TO FIX. ENGINE NOISE PROBLEMS - LOUD WHINING, WITH ROUGH IDLING. HAPPENED W/IN FIRST COUPLE OF MONTH OF OWNERSHIP, DEALER THOUGHT IT WAS THE FAN. REPLACED FAN PARTS. STARTED W/NOISE AND ROUGH-IDYLING AGAIN W/IN A COUPLE OF MONTHS, DEALER COULDN'T F…
Owner-reported narrative. Look up ODI 10007721 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
01V152000 · Suspension:Front:Control Arm:Lower Arm
Reported: 2001-05-08 (May 8, 2001)
VEHICLE DESCRIPTION: MINIVANS. THE LOWER CONTROL ARM PIVOT BOLT COULD FRACTURE.
Consequence: IF THE BOLT FRACTURES, THE LOWER CONTROL ARM COULD SEPARATE FROM THE CROSSMEMBER, CAUSING A LOSS OF VEHICLE CONTROL.
Remedy: DEALERS WILL REPLACE THE LEFT AND RIGHT LOWER CONTROL ARM BOLTS AND NUTS. OWNER NOTIFICATION BEGAN APRIL 30, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
NHTSA campaign record ↗04V531000 · Equipment:Electrical:Radio/Tape Deck/Cd Etc.
Reported: 2004-11-02 (November 2, 2004)
ON CERTAIN MINI VANS, CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DROP THROUGH VENT HOLES IN THE TOP OF THE RADIO AND RESULT IN A SHORT CIRCUIT THAT SUBSEQUENTLY SENDS DIRECT CURRENT TO THE REAR SPEAKERS.
Consequence: THIS COULD RESULT IN A SPEAKER FIRE.
Remedy: DEALERS WILL ADD A SPECIAL TAPE TO THE TOP OF THE RADIO TO PREVENT THE POTENTIAL OF WATER INTRUSION. THE RECALL BEGAN ON JANUARY 31, 2005. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
NHTSA campaign record ↗