2001 Chrysler TOWN AND COUNTRY problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
462 owner complaints analyzed
2 distinct recall campaigns
65,049 mi median reported failure mileage
Scope: 2001 model year. Data snapshot: . 287 complaints include usable failure mileage.
Most common problems
Power Train:Automatic Transmission is the most frequently named component, appearing in 54 of 462 complaints (11.7%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Steering behavior | 74 | 16.0% |
| Transmission and shifting | 65 | 14.1% |
| Electrical and battery issues | 54 | 11.7% |
| Braking behavior | 51 | 11.0% |
| Engine operation | 17 | 3.7% |
| Fuel system concerns | 10 | 2.2% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Power Train:Automatic Transmission | 54 |
| Electrical System | 50 |
| Air Bags | 46 |
| Visibility:Power Window Devices And Controls | 26 |
| Steering | 25 |
| Air Bags:Frontal | 14 |
| Exterior Lighting:Headlights | 14 |
| Structure:Body:Door | 13 |
Power Train:Automatic Transmission: 54; Electrical System: 50; Air Bags: 46; Visibility:Power Window Devices And Controls: 26; Steering: 25; Air Bags:Frontal: 14; Exterior Lighting:Headlights: 14; Structure:Body:Door: 13
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 26 |
| 25,000 to 49,999 | 59 |
| 50,000 to 74,999 | 77 |
| 75,000 to 99,999 | 54 |
| 100,000 to 149,999 | 45 |
| 150,000 and above | 26 |
Under 25,000: 26; 25,000 to 49,999: 59; 50,000 to 74,999: 77; 75,000 to 99,999: 54; 100,000 to 149,999: 45; 150,000 and above: 26
50,000 to 74,999 miles has the most reports with usable mileage (77). 175 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2000 | 1 |
| 2001 | 32 |
| 2002 | 45 |
| 2003 | 50 |
| 2004 | 68 |
| 2005 | 64 |
| 2006 | 46 |
| 2007 | 22 |
| 2008 | 22 |
| 2009 | 27 |
| 2010 | 17 |
| 2011 | 17 |
| 2012 | 7 |
| 2013 | 7 |
| 2014 | 10 |
| 2015 | 10 |
| 2016 | 5 |
| 2017 | 8 |
| 2018 | 2 |
| 2020 | 1 |
| 2021 | 1 |
2000: 1; 2001: 32; 2002: 45; 2003: 50; 2004: 68; 2005: 64; 2006: 46; 2007: 22; 2008: 22; 2009: 27; 2010: 17; 2011: 17; 2012: 7; 2013: 7; 2014: 10; 2015: 10; 2016: 5; 2017: 8; 2018: 2; 2020: 1; 2021: 1
Pattern summary
Power Train:Automatic Transmission leads the component reports. Steering behavior appears in 74 complaint narratives. Transmission and shifting appears in 65 complaint narratives. Electrical and battery issues appears in 54 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10001405 · 2002-12-23 (December 23, 2002)
WHEN THE VEHICLE WAS DRIVEN, THE CONSUMER WAS UNABLE TO TURN THE STEERING WHEEL. THE STEERING WHEEL FELT AS IF IT WERE LOCKING. THE DEALERSHIP INDICATED THAT THE CAUSE WAS DUE TO THE RACK AND PINION. TS SCC
Owner-reported narrative. 29,282 miles reported. Look up ODI 10001405 at NHTSA ↗
Owner report 10002401 · 2003-01-08 (January 8, 2003)
WHILE TRAVELING ON THE HIGHWAY WITHOUT PRIOR WARNING. WHEN THE CONSUMER IS TURNING THE VEHICLE STEERING COLUMN WILL LOCK UP. PLEASE FILL IN ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM. TS
Owner-reported narrative. Look up ODI 10002401 at NHTSA ↗
Owner report 10000466 · 2003-01-02 (January 2, 2003)
TRANSMISSION FAILURE AT LESS THAN 36,000 MILES ON CHRYSLER 2001 TOWN AND COUNTRY MINIVAN. HAD TAKEN VEHICLE IN ONE MONTH PRIOR FOR "SLIPPAGE" OF TRANSMISSION. VEHICLE WAS RETURNED WITH NTF. FAILURE WAS CATOSTROPHIC AND TRANSMISSION WILL BE REPLACED WITH REMANUFACTURED TRANSMISSION. AS OF THE DATE OF THIS FILING, HAVE NOT RECEIVED MY CAR BACK FROM DEALERSHIP. WAS FORTUNATE CAR FAILURE OCCURRED WHILE PULLING INTO GAS STATION AFTER A LARGE BANG HAD BEEN HEARD TO DETERMINE CAUSE OF FAILURE.
Owner-reported narrative. 35,738 miles reported. Look up ODI 10000466 at NHTSA ↗
Owner report 10007721 · 2003-02-18 (February 18, 2003)
VEHICLE HAS HAD NUMEROUS PROBLEMS. BRAKE PROBLEMS, W/A VIBRATING/SHAKING OF FRONT OF VEHICLE UPON BRAKING. WAS FIXED BY DEALER TWICE. FRONT HEATED SEATS HAVE STOPPED WORKING: TWICE ON DRIVER SIDE. DEALER FIXED. NOW ON PASSENGER SIDE, DEALER WILL NOT FIX UNDER EXTENDED WARRANTY. COST IS EXPENSIVE TO FIX. ENGINE NOISE PROBLEMS - LOUD WHINING, WITH ROUGH IDLING. HAPPENED W/IN FIRST COUPLE OF MONTH OF OWNERSHIP, DEALER THOUGHT IT WAS THE FAN. REPLACED FAN PARTS. STARTED W/NOISE AND ROUGH-IDYLING AGAIN W/IN A COUPLE OF MONTHS, DEALER COULDN'T F…
Owner-reported narrative. Look up ODI 10007721 at NHTSA ↗
Owner report 10023927 · 2003-06-28 (June 28, 2003)
SEVERAL ELECTRICAL PROBLEMS WITH TOWN & COUNTRY. AC COILS REPLACED @38000, INSTRUMENT PANEL REPLACED@ 4700. BOTH WINDOW MOTORS REPLACED @4700. REAR WINDOW WASHER REP, FRONT SEAT MOTOR REP, ALL LIGHT BULBS REPLACED AT THE SAME TIME. *NLM
Owner-reported narrative. 4,400 miles reported. Look up ODI 10023927 at NHTSA ↗
Owner report 10031194 · 2003-08-10 (August 10, 2003)
ELECTRICAL BATTERY/NO START HAD VEHICLE LESS THAN 4 MONTHS WITH A DEAD BATTERY IN DRIVEWAY. DEALER SAID IT WAS OUR PROBLEM. PURCHASED NEW BATTERY AND STARTING NOTICING A "BUCKING" OR "SURGING" AS YOU WERE DRIVING. AFTER THE REPAIR ATTEMPT FOR THE SURGING AND BUCKING IT WOULD ALSO STALL WHILE DRIVING IN PARKING LOTS, STOPPING AT STOP LIGHTS, BACKING OUT OF PARKING SPACES/DRIVEWAYS. WHEN THIS HAPPENED YOU LOST ALL POWER IN VEHICLE. HAD TO BE PUT BACK IN PARK TO RESTART. SOMETIMES WOULD TAKE 4 OR 5 TRIES BEFORE YOU COULD ACTUALLY BE "ON THE R…
Owner-reported narrative. Look up ODI 10031194 at NHTSA ↗
Owner report 10003149 · 2003-01-22 (January 22, 2003)
BRAKES PULSATE VERY BAD SLOWING DOWN ON HIGHWAY, ALSO TWO FRONT TIRES ALMOST BAALD ON BOTH OUTER EDGES. DEALER SAYS TIRES NOT ROTATED ENOUGH,AND BRAKE ROTORS ARE WARPED NOT COVERED
Owner-reported narrative. 17,000 miles reported. Look up ODI 10003149 at NHTSA ↗
Owner report 10046645 · 2003-11-05 (November 5, 2003)
PROBLEMS WITH BODY CONTROL MODULE RESULTED IN VEHICLE NOT STARTING UP. *MR AFTER MANY MINOR COMPUTER/ELECTRICAL PROBLEMS, THE VEHICLE STALLED AND WOULD NOT START. THIS HAPPENED THREE TIMES AND EACH TIME THE CONSUMER WAS TOLD THAT THE VEHICLE WAS FIXED PER SERVICE DEALER. ALSO, THE POWER SLIDING DOORS/REAR LIFT GATE WOULD NOT OPEN FROM THE INSIDE AT TIMES. *SCC *JB
Owner-reported narrative. 48 miles reported. Look up ODI 10046645 at NHTSA ↗
Owner report 10017455 · 2003-04-23 (April 23, 2003)
THERE WAS A QUARTER SIZE HOLE IN THE VEHICLES FUEL TANK WHICH CAUSED FUEL TO LEAK. THE DEALER WAS NOTIFIED BUT COULD NOT EXPLAIN HOW FUEL TANK WAS PUNCTURE. *NLM
Owner-reported narrative. Look up ODI 10017455 at NHTSA ↗
Owner report 10064992 · 2004-03-23 (March 23, 2004)
TRANSMISSION FAILED, AND THE WHEELS LOCKED UP. *PH THE PROBLEM WAS CAUSED BY A VIOLENT BUCKING OF THE VEHICLE AS THE TRANSMISSION FAILED AND LOCKING UP THE FRONT END OF THE VEHICLE. THE INITIAL BUCKING UP OF THE VEHICLE OCCURRED BETWEEN 15 TO 20 MPH, AND THE LOCKING UP OF THE WHEEL AT 5 MPH. VEHICLE WAS TOWED TO DEALERSHIP AND SERVICE MANAGER THAT PARTS FOR TRANSMISSION WAS ON BACK ORDER AND WILL BE AVAILABLE AT LEAST A WEEK. CONSUMER DECIDED TO TOW THE VEHICLE TO A DIFFERENT REPAIR FACILITY AND WAS ABLE TO ACQUIRE THE PARTS OVER NIGHT …
Owner-reported narrative. Look up ODI 10064992 at NHTSA ↗