2003 Chrysler TOWN AND COUNTRY: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
245 owner complaints analyzed
2 distinct recall campaigns
60,000 mi median reported failure mileage
Scope: 2003 model year. Data snapshot: . 188 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 29 of 245 complaints (11.8%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Steering behavior | 54 | 22.0% |
| Braking behavior | 28 | 11.4% |
| Electrical and battery issues | 28 | 11.4% |
| Transmission and shifting | 24 | 9.8% |
| Engine operation | 21 | 8.6% |
| Fuel system concerns | 6 | 2.4% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 29 |
| Steering | 23 |
| Air Bags | 18 |
| Power Train:Automatic Transmission | 18 |
| Steering:Hydraulic Power Assist:Hose, Piping, And Connections | 11 |
| Engine | 8 |
| Engine And Engine Cooling:Engine | 8 |
| Exterior Lighting | 8 |
Electrical System: 29; Steering: 23; Air Bags: 18; Power Train:Automatic Transmission: 18; Steering:Hydraulic Power Assist:Hose, Piping, And Connections: 11; Engine: 8; Engine And Engine Cooling:Engine: 8; Exterior Lighting: 8
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 42 |
| 25,000 to 49,999 | 38 |
| 50,000 to 74,999 | 34 |
| 75,000 to 99,999 | 35 |
| 100,000 to 149,999 | 26 |
| 150,000 and above | 13 |
Under 25,000: 42; 25,000 to 49,999: 38; 50,000 to 74,999: 34; 75,000 to 99,999: 35; 100,000 to 149,999: 26; 150,000 and above: 13
Under 25,000 miles has the most reports with usable mileage (42). 57 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2002 | 2 |
| 2003 | 15 |
| 2004 | 42 |
| 2005 | 30 |
| 2006 | 20 |
| 2007 | 25 |
| 2008 | 21 |
| 2009 | 13 |
| 2010 | 22 |
| 2011 | 13 |
| 2012 | 10 |
| 2013 | 7 |
| 2014 | 8 |
| 2015 | 3 |
| 2016 | 5 |
| 2017 | 1 |
| 2018 | 1 |
| 2019 | 2 |
| 2021 | 1 |
| 2023 | 1 |
| 2024 | 1 |
| 2025 | 2 |
2002: 2; 2003: 15; 2004: 42; 2005: 30; 2006: 20; 2007: 25; 2008: 21; 2009: 13; 2010: 22; 2011: 13; 2012: 10; 2013: 7; 2014: 8; 2015: 3; 2016: 5; 2017: 1; 2018: 1; 2019: 2; 2021: 1; 2023: 1; 2024: 1; 2025: 2
Pattern summary
Electrical System leads the component reports. Steering behavior appears in 54 complaint narratives. Braking behavior appears in 28 complaint narratives. Electrical and battery issues appears in 28 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10001525 · 2002-12-26 (December 26, 2002)
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEM WITH THE VEHICLE VISIBILITY SUN SCREEN, FROM THE WINDSHIELD DO NOT PROTECT HIS EYE VISION, AND HIS AFRAID TO HAVE AN ACCIDENT. DEALER HAS BEEN NOTIFIED NOTHING THEY CAN DO. PLEASE PROVIDE FURTHER INFORMATION. TS
Owner-reported narrative. Look up ODI 10001525 at NHTSA ↗
Owner report 10009295 · 2004-09-08 (September 8, 2004)
THE REAR TAIL GATE POPPED WIDE OPEN ON FREEWAY AND THE DOG JUMPED OUT. THE DEALER MECHANICAN FOUND THAT THE REAR LATCH WAS LATCHED WITHOUT THE GATE CLOSED AND THERE WAS NO WARNING LIGHT ON THE DASH. CAUSE: INCOMPLETE LATCH RELEASE. PAWL SWITCH FAILURE. *SC
Owner-reported narrative. 4,213 miles reported. Look up ODI 10009295 at NHTSA ↗
Owner report 10010205 · 2003-03-10 (March 10, 2003)
MY 2003 TOWN AND COUNTRY LIMITED MINIVAN RECENTLY HAD A WINDOW BLOW OUT ON THE PASSENGER SLIDING DOOR. THE INCIDENT HAPPENED WHILE DRIVING DOWN THE HIGHWAY AND RESEMBLED A TEAR ABOUT A THIRD OF THE WAY UP THE WINDOW. IT DID NOT RESEMBLE AN EXTERNAL DAMAGE SIGHT AND SEEMED TO LOOK AS IF THE WINDOW RIPPED OPEN FOR SOME REASON. THE INITIAL 'TEAR' WAS ABOUT A FOOT LONG AND EXPANDED THROUGH OUT THE ENTIRE WINDOW FROM THERE. I WAS QUICKLY REFERRED TO MY INSURANCE CARRIER BY THE DEALERSHIP. I WAS ON MY WAY THERE AND WAS LESS THEN A MILE FROM THEM…
Owner-reported narrative. 6,720 miles reported. Look up ODI 10010205 at NHTSA ↗
Owner report 10015626 · 2003-04-10 (April 10, 2003)
THE SEAT BELT FAILED TO RELEASE, WHEN THE VEHICLE WAS TURNED OFF. *JB
Owner-reported narrative. Look up ODI 10015626 at NHTSA ↗
Owner report 10016584 · 2003-04-27 (April 27, 2003)
WHILE DRIVING AROUND A CURVE ON AN EXIT RAMP IN THE RAIN, POWER STEERING FAILED COMPLETELY ALMOST CAUSING AN ACCIDENT. *NLM
Owner-reported narrative. 16,990 miles reported. Look up ODI 10016584 at NHTSA ↗
Owner report 10017259 · 2003-07-10 (July 10, 2003)
WHILE DRIVING THE CONSUMER HEARD A RATTLING NOISE. ALL THE AXLE FLANGE BOLTS CAME OFF AND CAUSED A PIECE OF THE REAR AXLE TO HANG FROM THE VEHICLE. *NLM *TS *JB
Owner-reported narrative. 10,436 miles reported. Look up ODI 10017259 at NHTSA ↗
Owner report 10017477 · 2003-04-23 (April 23, 2003)
WHILE DRIVING ABOUT 65 MPH VEHICLE DOWN SHIFTED. IT WAS LATER DETERMINED THAT THE TRANSMISSION CONTROL MODULE FAILED. *NLM
Owner-reported narrative. Look up ODI 10017477 at NHTSA ↗
Owner report 10025318 · 2003-07-02 (July 2, 2003)
ON JULY 1, 2003 NOTICED A LARGE BULGE, APPROXIMATELY FOUR INCHES IN DIAMETER, ON THE SIDE WALL OF DRIVERSIDE REAR TIRE OF MY NEW CHRYSLER TOWN&COUNTRY MINIVAN. CALLED DEALERSHIP AND GOT AN APPOINTMENT FOR JULY 2, 2003 TO GET TIRE CHECKED. WENT OUT ON MORNING OF JULY 2 TO TAKE CAR TO DEALERSHIP THE BULGE HAD RUPTURED AND TIRE WAS FLAT WITHOUT CAR BEING DRIVEN SINCE BULDGE WAS NOTICED. TIRE IS A BRIDGESTONE TURANZA EL 42 215/65R16 987M+S EL42B2 WITH APPROXIMATLY 3800 MILES OF USE.*AK
Owner-reported narrative. 3,800 miles reported. Look up ODI 10025318 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
04V386000 · Steering:Hydraulic Power Assist:Hose, Piping, And Connections
Reported: 2004-08-05 (August 5, 2004)
ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.
Consequence: POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.
Remedy: DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
NHTSA campaign record ↗05V134000 · Latches/Locks/Linkages:Hatchback/Liftgate:Lock
Reported: 2005-04-06 (April 6, 2005)
ON CERTAIN MINIVANS, THE POWER LIFTGATE (PLG) LATCH MAY NOT ENGAGE THE STRIKER ALLOWING THE LIFTGATE TO OPEN WHILE DRIVING.
Consequence: IN THE EVENT OF A CRASH, AN UNBELTED PASSENGER COULD BE EJECTED FROM THE VEHICLE.
Remedy: DEALERS WILL REPLACE THE POWER LIFTGATE CONTROL MODULE FREE OF CHARGE. THE RECALL BEGAN APRIL 26, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
NHTSA campaign record ↗