2004 Chrysler TOWN AND COUNTRY: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
167 owner complaints analyzed
1 distinct recall campaigns
71,748 mi median reported failure mileage
Scope: 2004 model year. Data snapshot: . 146 complaints include usable failure mileage.
Most common problems
Fuel/Propulsion System is the most frequently named component, appearing in 33 of 167 complaints (19.8%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Engine operation | 53 | 31.7% |
| Steering behavior | 34 | 20.4% |
| Fuel system concerns | 31 | 18.6% |
| Braking behavior | 21 | 12.6% |
| Transmission and shifting | 8 | 4.8% |
| Electrical and battery issues | 7 | 4.2% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Fuel/Propulsion System | 33 |
| Fuel System, Gasoline | 24 |
| Electrical System | 22 |
| Air Bags | 13 |
| Engine And Engine Cooling | 13 |
| Steering | 12 |
| Engine | 9 |
| Power Train:Automatic Transmission | 8 |
Fuel/Propulsion System: 33; Fuel System, Gasoline: 24; Electrical System: 22; Air Bags: 13; Engine And Engine Cooling: 13; Steering: 12; Engine: 9; Power Train:Automatic Transmission: 8
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 25 |
| 25,000 to 49,999 | 26 |
| 50,000 to 74,999 | 26 |
| 75,000 to 99,999 | 21 |
| 100,000 to 149,999 | 30 |
| 150,000 and above | 18 |
Under 25,000: 25; 25,000 to 49,999: 26; 50,000 to 74,999: 26; 75,000 to 99,999: 21; 100,000 to 149,999: 30; 150,000 and above: 18
100,000 to 149,999 miles has the most reports with usable mileage (30). 21 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2004 | 13 |
| 2005 | 12 |
| 2006 | 13 |
| 2007 | 9 |
| 2008 | 11 |
| 2009 | 11 |
| 2010 | 13 |
| 2011 | 17 |
| 2012 | 9 |
| 2013 | 9 |
| 2014 | 14 |
| 2015 | 9 |
| 2016 | 6 |
| 2017 | 12 |
| 2018 | 6 |
| 2019 | 2 |
| 2021 | 1 |
2004: 13; 2005: 12; 2006: 13; 2007: 9; 2008: 11; 2009: 11; 2010: 13; 2011: 17; 2012: 9; 2013: 9; 2014: 14; 2015: 9; 2016: 6; 2017: 12; 2018: 6; 2019: 2; 2021: 1
Pattern summary
Fuel/Propulsion System leads the component reports. Engine operation appears in 53 complaint narratives. Steering behavior appears in 34 complaint narratives. Fuel system concerns appears in 31 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10063785 · 2004-03-24 (March 24, 2004)
MY WIFE WAS DRIVING MY 2004 CHRYSLER TOWN & COUNTRY AND SMELLED GAS. SHE PULLED OVER AND NOTICED A SMALL GASH IN THE SIDE OF THE TANK. SHE OBVIOUSLY RAN SOMETHING OVER AND IT PIERCED THE TANK. MY CONCERN IS, HOW COME THERE IS NO PROTECTIVE SHROUD AROUND A PLASTIC GAS TANK THAT SITS RIGHT UNDER MY 3 YEAR OLDS CAR SEAT? THANKFULLY SHE SMELLED THE GAS IMMEDIATELY AND THERE WAS NO FIRE. THIS MAY NOT BE THE CASE IN THE FUTURE. I CONTACTED CHRYSLER'S CUSTOMER SERVICE HOTLINE AND WAS TOLD THERE IS NO RECALL, TO CONTACT THE NHTSA. I HAVE ALSO SE…
Owner-reported narrative. 3,464 miles reported. Look up ODI 10063785 at NHTSA ↗
Owner report 10065995 · 2004-04-12 (April 12, 2004)
HAS VARYING IDLE AND POOR GAS MILEAGE SINCE 5000 MILES. CHRYSLER DENIES THIS IS A PROBLEM, HAVE TALKED WITH OTHER OWNERS WHO HAVE THIS SAME ISSUE. VEHICLE WILLL IDLE FROM 500 - 750 RPM IN DRIVE WITH A NOTICIBLE MISS. *AK
Owner-reported narrative. 5,000 miles reported. Look up ODI 10065995 at NHTSA ↗
Owner report 10072568 · 2004-05-13 (May 13, 2004)
CHRYSLER HAS DISCONTINUED BACKLIGHTING OF DOOR LIGHT SWITCHES,POWER DOOR SWITCH,POWER MIRROR SWITCH,HEADLAMP SWITCH,AND LOW LINE WINDOW SWITCHES. DURING NIGHT TIME DRIVING, IT'S VERY HARD TO LOCATE THESE SWITCHES WITHOUT DISTRACTING YOUR DRIVING ABILITY. TOOK THE VAN INTO DEALER TO HAVE THE LIGHTS RE-ACTIVATED (THEY ARE THERE), BUT SERVICE DEPARTMENT COULDN'T ENABLE THEM. (CHRYSLER HAS A BULLETIN ON THIS, #08-018-02.*AK
Owner-reported narrative. Look up ODI 10072568 at NHTSA ↗
Owner report 10082101 · 2004-08-20 (August 20, 2004)
WHILE DRIVING 50 MPH THE REAR CARGO WINDOW SHATTERED WITHOUT WARNING. THE CONSUMER STATES THIS IS THE SECOND OCCURRENCE. *NM *SC *JB
Owner-reported narrative. 3,200 miles reported. Look up ODI 10082101 at NHTSA ↗
Owner report 10083735 · 2004-07-23 (July 23, 2004)
MECHANICAL PROBLEMS INVOLVING 2004 CHRYSLER TOWN AND COUNTRY.*MR THE VEHICLES MALFUNCTION INDICATOR LAMP ILLUMINATED WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER AND RETURNED THE NEXT DAY. AFTER DRIVING THE VEHICLE 10 MILES THE LIGHT ILLUMINATED AGAIN. THE VEHICLE WAS RETURNED TO THE DEALER TWICE AFTER THE INITIAL VISIT FOR THE SAME PROBLEM. THE VEHICLE ALSO BEGAN TO MALFUNCTION IN OTHER WAYS. THE SPEEDOMETER WOULD INDICATOR THE INCORRECT SPEED. THE ENGINE MADE NOISE WHEN THE GEAR SHIFT WAS MOVED. THE ENGINE VIBRATED WHEN ACCELERA…
Owner-reported narrative. Look up ODI 10083735 at NHTSA ↗
Owner report 10086605 · 2004-08-11 (August 11, 2004)
MY TOWN AND COUNTRY HAS BEEN IN THE REPAIR SHOP APPROX. 11 TIMES NOW. IT HAS 20,000 MILES ON IT. THE FIRST INCIDENT HAPPENED AT ABOUT APPROX 3,000 MILES INTO IT, ABOUT 1 MONTH OLD, IT SHUTS OFF BY ITSELF. THIS PROGRESSIVLY GOT WORSE, IT RUNS VERY ROUGH AND LOSES POWER WHILE DRIVING. THE STEERING FLUID HAS LEAKED TWICE, FIRST TIME AT 6,000 MILES, APPROX 2-3 MONTHS OLD. BRAKES REPLACED APPROX 15,000 SQUEAL IN BELT. ODOR IN A/C. *JB
Owner-reported narrative. 3,000 miles reported. Look up ODI 10086605 at NHTSA ↗
Owner report 10090168 · 2004-10-01 (October 1, 2004)
THE CONSUMER'S GRAND SON A 16 YEARS OLD, WAS DRIVING BETWEEN 35 TO 45 MPH, WHEN HE WAS INVOLVED IN A FRONT COLLISION WITH ANOTHER VEHICLE. BOTH AIR BAGS DEPLOYED. BUT THE DRIVER SEAT BELT FAILED. THE LATCH MECHANISM BROKE. THE DEALERSHIP AND MANUFACTURER HAD NOT BEEN NOTIFIED. *AK THIS INCIDENT WAS A HEAD ON COLLISION. *SC *JB
Owner-reported narrative. 6,000 miles reported. Look up ODI 10090168 at NHTSA ↗
Owner report 10092047 · 2004-09-14 (September 14, 2004)
THE BRAKE PEDAL SHREDDED COMPLETELY OFF AND FELL ONTO THE FLOOR OF THE VEHICLE, WHEN IT WAS DEPRESSED AT LESS THAN 10 MPH. THIS RESULTED IN THE VEHICLE REAR ENDED A MOTORIST. THE MANUFACTURE HAS ADMITTED THAT THIS OCCURRED BECAUSE THE METAL PART THAT IS WELDED TO THE BRAKE PEDAL WAS BADLY WELDED AT THE FACTORY.
Owner-reported narrative. 7,500 miles reported. Look up ODI 10092047 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
04V386000 · Steering:Hydraulic Power Assist:Hose, Piping, And Connections
Reported: 2004-08-05 (August 5, 2004)
ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.
Consequence: POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.
Remedy: DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
NHTSA campaign record ↗