2004 Chrysler TOWN AND COUNTRY problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
167 owner complaints analyzed
1 distinct recall campaigns
71,748 mi median reported failure mileage
Scope: 2004 model year. Data snapshot: . 146 complaints include usable failure mileage.
Most common problems
Fuel/Propulsion System is the most frequently named component, appearing in 33 of 167 complaints (19.8%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Engine operation | 53 | 31.7% |
| Steering behavior | 34 | 20.4% |
| Fuel system concerns | 31 | 18.6% |
| Braking behavior | 21 | 12.6% |
| Transmission and shifting | 8 | 4.8% |
| Electrical and battery issues | 7 | 4.2% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Fuel/Propulsion System | 33 |
| Fuel System, Gasoline | 24 |
| Electrical System | 22 |
| Air Bags | 13 |
| Engine And Engine Cooling | 13 |
| Steering | 12 |
| Engine | 9 |
| Power Train:Automatic Transmission | 8 |
Fuel/Propulsion System: 33; Fuel System, Gasoline: 24; Electrical System: 22; Air Bags: 13; Engine And Engine Cooling: 13; Steering: 12; Engine: 9; Power Train:Automatic Transmission: 8
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 25 |
| 25,000 to 49,999 | 26 |
| 50,000 to 74,999 | 26 |
| 75,000 to 99,999 | 21 |
| 100,000 to 149,999 | 30 |
| 150,000 and above | 18 |
Under 25,000: 25; 25,000 to 49,999: 26; 50,000 to 74,999: 26; 75,000 to 99,999: 21; 100,000 to 149,999: 30; 150,000 and above: 18
100,000 to 149,999 miles has the most reports with usable mileage (30). 21 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2004 | 13 |
| 2005 | 12 |
| 2006 | 13 |
| 2007 | 9 |
| 2008 | 11 |
| 2009 | 11 |
| 2010 | 13 |
| 2011 | 17 |
| 2012 | 9 |
| 2013 | 9 |
| 2014 | 14 |
| 2015 | 9 |
| 2016 | 6 |
| 2017 | 12 |
| 2018 | 6 |
| 2019 | 2 |
| 2021 | 1 |
2004: 13; 2005: 12; 2006: 13; 2007: 9; 2008: 11; 2009: 11; 2010: 13; 2011: 17; 2012: 9; 2013: 9; 2014: 14; 2015: 9; 2016: 6; 2017: 12; 2018: 6; 2019: 2; 2021: 1
Pattern summary
Fuel/Propulsion System leads the component reports. Engine operation appears in 53 complaint narratives. Steering behavior appears in 34 complaint narratives. Fuel system concerns appears in 31 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10102064 · 2004-12-03 (December 3, 2004)
WHILE DRIVING ON 3 SEPARATE OCCASIONS VEHICLE STALLED. THEN, VEHICLE LOST POWER, AND ALL THE WARNING LIGHTS ON THE DASHBOARD CAME ON. DEALERSHIP REPROGRAMMED THE MAIN COMPUTER TWICE. VEHICLE IS CURRENTLY AT DEALERSHIP FOR THE SAME FAILURE.*AK
Owner-reported narrative. 1,800 miles reported. Look up ODI 10102064 at NHTSA ↗
Owner report 10151376 · 2006-02-28 (February 28, 2006)
MY 2004 CHRYSLER TOWN & COUNTRY HAS BEEN IN THE SHOP 4 TIMES FOR THE SAME PROBLEM. IT WAS FOR A PROBLEM CHRYSLER HAS PUT A BULLETIN OUT ON REGARDING MALFUNCTION INDICATOR LAMP ILLUMINATION WITH DIAGNOSTIC CODES P0300-P0306 (SPARK PLUGS). THE LIGHT HAS COME ON 4 DIFFERENT OCCASIONS DURING A 7 MONTH PERIOD. DEALER REPLACED SPARK PLUGS ALL 4 TIMES AND REPROGRAMMED THE TRAN MODULE. THEY ARE GIVING ME THE EXCUSE THAT I AM PROBABLY JUST GETTING DEFECTIVE SPARK PLUGS. I HAVE HAD A COMPUTER IN THE CAR THAT I DROVE WITH AND IT SHOWED NOTHING TO THEM A…
Owner-reported narrative. 21,000 miles reported. Look up ODI 10151376 at NHTSA ↗
Owner report 10086605 · 2004-08-11 (August 11, 2004)
MY TOWN AND COUNTRY HAS BEEN IN THE REPAIR SHOP APPROX. 11 TIMES NOW. IT HAS 20,000 MILES ON IT. THE FIRST INCIDENT HAPPENED AT ABOUT APPROX 3,000 MILES INTO IT, ABOUT 1 MONTH OLD, IT SHUTS OFF BY ITSELF. THIS PROGRESSIVLY GOT WORSE, IT RUNS VERY ROUGH AND LOSES POWER WHILE DRIVING. THE STEERING FLUID HAS LEAKED TWICE, FIRST TIME AT 6,000 MILES, APPROX 2-3 MONTHS OLD. BRAKES REPLACED APPROX 15,000 SQUEAL IN BELT. ODOR IN A/C. *JB
Owner-reported narrative. 3,000 miles reported. Look up ODI 10086605 at NHTSA ↗
Owner report 10095560 · 2004-10-11 (October 11, 2004)
CLICKING IN STEERING WHEEL THAT COULD BE HEARD AND FELT. DATE OF SERVICE 9-09-2004 FOR FIRST INCIDENT. SECOND INCIDENT 9-23-2004 REPAIRED PER TECH BULLETIN. THIRD INCIDENT 9-29-04 TAKEN IN AGAIN AS STEERING NOT REPAIRED STILL CLICKING AND HARD TO STEER SERVICE CLAIMED NOTHING NOTICEABLE TO THEM. FOURTH INCIDENT 10-08-04 STEERING WHEEL FELL AWAY FROM STEERING COLUMN RENDERING THE VEHICLE INOPERABLE. 10-09-04 VEHICLE BACK TO DEALER BY WAY OF TOW TRUCK. NO INJURIES OR ACCIDENTS IN THIS COMPLAINT BUT HOPING TO STOP ONE FROM ACTUALLY HAPPENING. *N…
Owner-reported narrative. 12,894 miles reported. Look up ODI 10095560 at NHTSA ↗
Owner report 10063785 · 2004-03-24 (March 24, 2004)
MY WIFE WAS DRIVING MY 2004 CHRYSLER TOWN & COUNTRY AND SMELLED GAS. SHE PULLED OVER AND NOTICED A SMALL GASH IN THE SIDE OF THE TANK. SHE OBVIOUSLY RAN SOMETHING OVER AND IT PIERCED THE TANK. MY CONCERN IS, HOW COME THERE IS NO PROTECTIVE SHROUD AROUND A PLASTIC GAS TANK THAT SITS RIGHT UNDER MY 3 YEAR OLDS CAR SEAT? THANKFULLY SHE SMELLED THE GAS IMMEDIATELY AND THERE WAS NO FIRE. THIS MAY NOT BE THE CASE IN THE FUTURE. I CONTACTED CHRYSLER'S CUSTOMER SERVICE HOTLINE AND WAS TOLD THERE IS NO RECALL, TO CONTACT THE NHTSA. I HAVE ALSO SE…
Owner-reported narrative. 3,464 miles reported. Look up ODI 10063785 at NHTSA ↗
Owner report 10346517 · 2010-07-31 (July 31, 2010)
I HAVE A 2004 CHRYSLER TOWN AND COUNTRY MINI VAN. FOR THE LAST 30,000 MILES EVERYTIME I FILL UP WITH GAS THE ENGINE WILL EITHER GO THROUGH SOME MAJOR HESITATIONS OR IN MANY CASES IT WILL STALL WITHIN THE FIRST FEW MINUTES OF DRIVING, OR IF I HAVE TO COME TO A STOP SHORTLY AFTER I REFUELED. THE VAN WILL RESTART, (WITH SOME EFFORT) AND WILL NOT STALL AGAIN UNTIL AFTER THE NEXT REFUELING. SPOKE TO SEVERAL MECHANICS CONCERNING THIS PROBLEM AND THEY INDICATED THAT THE ROLL-OVER SWITCH LOCATED IN THE TANK MAY BE DEFECTIVE, MAY HAVE BEEN SPLASHED/F…
Owner-reported narrative. 72,496 miles reported. Look up ODI 10346517 at NHTSA ↗
Owner report 10083735 · 2004-07-23 (July 23, 2004)
MECHANICAL PROBLEMS INVOLVING 2004 CHRYSLER TOWN AND COUNTRY.*MR THE VEHICLES MALFUNCTION INDICATOR LAMP ILLUMINATED WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER AND RETURNED THE NEXT DAY. AFTER DRIVING THE VEHICLE 10 MILES THE LIGHT ILLUMINATED AGAIN. THE VEHICLE WAS RETURNED TO THE DEALER TWICE AFTER THE INITIAL VISIT FOR THE SAME PROBLEM. THE VEHICLE ALSO BEGAN TO MALFUNCTION IN OTHER WAYS. THE SPEEDOMETER WOULD INDICATOR THE INCORRECT SPEED. THE ENGINE MADE NOISE WHEN THE GEAR SHIFT WAS MOVED. THE ENGINE VIBRATED WHEN ACCELERA…
Owner-reported narrative. Look up ODI 10083735 at NHTSA ↗
Owner report 10114299 · 2005-03-18 (March 18, 2005)
PURCHASED 2004 CHRYSLER TOWN & COUNTRY ON JAN. 2, 2004 WITH 6 MILES. TRANSMISSION LIGHT CAME ON FIRST TIME AT 5,940 MILES ON MARCH 24, 2004. GEARS STICK AND IT JUMPS INTO GEARS WHEN I PUT ON BRAKES OR REMOVE MY FOOT FROM THE BRAKES, MAKE TURNS, ETC. LONG STORY, THREE DEALERSHIPS AND FIVE TRIPS LATER, STILL DOING THE SAME THING. *AK
Owner-reported narrative. 5,940 miles reported. Look up ODI 10114299 at NHTSA ↗
Owner report 10134306 · 2005-08-26 (August 26, 2005)
I HAVE A 2004 AWD CHRYSLER PACIFICA WITH ABOUT 25K MILES. I HAVE BEEN ABLE TO START IT UP REGULARLY AND CONSISTENTLY SINCE EARLY JULY 2005. BEEN TO DEALERSHIP 5X TO HAVE PROBLEM FIXED. FIRST TIME COULD NOT DUPLICATE PROBLEM SO THEY TIGHTENED NEGATIVE BATTERY CABLE. 2ND TIME NO CODES FOUND, NO PROBLEM FOUND. 3RD TIME DUPLICATED PROBLEM, BUT NO SOLUTION. 4TH TIME CAR TOWED TO DEALERSHIP, SENT BACK WITH A RECORDER TO RECORD CAR OVER THE WEEKEND. 5TH TIME REPLACED POWERTRAIN CONTROL MODULE. DID NOT FIX THE PROBLEM CAR BACK AGAIN. *JB
Owner-reported narrative. Look up ODI 10134306 at NHTSA ↗
Owner report 10188313 · 2007-04-19 (April 19, 2007)
WE EXPERIENCED A RECURRENCE OF THE VEHICLE NOT STARTING AGAIN. THIS IS THE 4TH TIME WITHIN THE PAST YEAR. THIS INTERMITTENT PROBLEM SEEMS TO OCCUR WHEN THE ENGINE IS STARTED AND STOPPED WITHIN A SHORT PERIOD OF TIME. WHEN ATTEMPTING TO START THE VAN, THE ENGINE TURNS OVER AND STARTS BUT THEN IMMEDIATELY STOPS. IT IS AS IF AN ANTI THEFT SWITCH IS ENGAGED OR THE REMOTE STARTER MECHANISM MALFUNCTIONS AND STOPS THE ENGINE. AFTER LETTING THE VEHICLE SIT FOR AN HOUR, IT WAS ABLE START UP AND REMAIN RUNNING. THE VAN WAS DRIVEN THE NEXT DAY A…
Owner-reported narrative. Look up ODI 10188313 at NHTSA ↗