2003 Chrysler TOWN AND COUNTRY problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
245 owner complaints analyzed
2 distinct recall campaigns
60,000 mi median reported failure mileage
Scope: 2003 model year. Data snapshot: . 188 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 29 of 245 complaints (11.8%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Steering behavior | 54 | 22.0% |
| Braking behavior | 28 | 11.4% |
| Electrical and battery issues | 28 | 11.4% |
| Transmission and shifting | 24 | 9.8% |
| Engine operation | 21 | 8.6% |
| Fuel system concerns | 6 | 2.4% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 29 |
| Steering | 23 |
| Air Bags | 18 |
| Power Train:Automatic Transmission | 18 |
| Steering:Hydraulic Power Assist:Hose, Piping, And Connections | 11 |
| Engine | 8 |
| Engine And Engine Cooling:Engine | 8 |
| Exterior Lighting | 8 |
Electrical System: 29; Steering: 23; Air Bags: 18; Power Train:Automatic Transmission: 18; Steering:Hydraulic Power Assist:Hose, Piping, And Connections: 11; Engine: 8; Engine And Engine Cooling:Engine: 8; Exterior Lighting: 8
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 42 |
| 25,000 to 49,999 | 38 |
| 50,000 to 74,999 | 34 |
| 75,000 to 99,999 | 35 |
| 100,000 to 149,999 | 26 |
| 150,000 and above | 13 |
Under 25,000: 42; 25,000 to 49,999: 38; 50,000 to 74,999: 34; 75,000 to 99,999: 35; 100,000 to 149,999: 26; 150,000 and above: 13
Under 25,000 miles has the most reports with usable mileage (42). 57 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2002 | 2 |
| 2003 | 15 |
| 2004 | 42 |
| 2005 | 30 |
| 2006 | 20 |
| 2007 | 25 |
| 2008 | 21 |
| 2009 | 13 |
| 2010 | 22 |
| 2011 | 13 |
| 2012 | 10 |
| 2013 | 7 |
| 2014 | 8 |
| 2015 | 3 |
| 2016 | 5 |
| 2017 | 1 |
| 2018 | 1 |
| 2019 | 2 |
| 2021 | 1 |
| 2023 | 1 |
| 2024 | 1 |
| 2025 | 2 |
2002: 2; 2003: 15; 2004: 42; 2005: 30; 2006: 20; 2007: 25; 2008: 21; 2009: 13; 2010: 22; 2011: 13; 2012: 10; 2013: 7; 2014: 8; 2015: 3; 2016: 5; 2017: 1; 2018: 1; 2019: 2; 2021: 1; 2023: 1; 2024: 1; 2025: 2
Pattern summary
Electrical System leads the component reports. Steering behavior appears in 54 complaint narratives. Braking behavior appears in 28 complaint narratives. Electrical and battery issues appears in 28 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10016584 · 2003-04-27 (April 27, 2003)
WHILE DRIVING AROUND A CURVE ON AN EXIT RAMP IN THE RAIN, POWER STEERING FAILED COMPLETELY ALMOST CAUSING AN ACCIDENT. *NLM
Owner-reported narrative. 16,990 miles reported. Look up ODI 10016584 at NHTSA ↗
Owner report 10058568 · 2004-02-20 (February 20, 2004)
POWER STEERING PUMP HAS BEEN REPLACED 2 TIMES AND FLUID HAS BEEN REPLACED 3 TIMES.COOLER LINES FOR PUMP HAVE BEEN REPLACED.RACK & PINION HAS BEEN REPLACED. PROBLEM STILL THERE.POWER STEERING MAKES LOUD WHINING AND MOANING NOISE.*AK ALL THIS OVER 2 MONTHS 21193-23700 MILES.
Owner-reported narrative. 21,193 miles reported. Look up ODI 10058568 at NHTSA ↗
Owner report 10050996 · 2003-12-23 (December 23, 2003)
SPONTANEOUS DEPLOYMENT OF AIRBAGS WITHOUT WARNING WHILE DRIVING AT 55MPH ON A CLEAR HIGHWAY. NO BRAKING, TURNING OR SUDDEN MOVEMENTS OF THE VEHICLE WERE INVOLVED AND I DID NOT HIT ANYTHING. THIS OCCURRED SEP 23, 2003. VEHICLE-2003 CHRYSLER TOWN&COUNTRY VAN. NO PREVIOUS ACCIDENTS WITH THIS CAR AND IT WAS SERVICED REGULARLY. I RECEIVED MINOR INJURIES BUT DID REQUIRE MEDICAL ATTENTION. NO ONE ELSE WAS IN THE CAR. IT WAS LESS THAN 1 YEAR OLD. CHRYSLER IMMEDIATELY SENT THIS TO THEIR LEGAL DEPT, STALLED THE INVESTIGATION, REFUSED TO GIVE ME ANY EXPLA…
Owner-reported narrative. 38,000 miles reported. Look up ODI 10050996 at NHTSA ↗
Owner report 10081870 · 2004-07-06 (July 6, 2004)
THE VEHICLE WOULD NOT START. THE CONSUMER HAD TO USE THE BATTERY FROM ANOTHER VEHICLE. *LA THE CONSUMER STARTED TO HAVE PROBLEMS WITH A RATTLE IN THE DOOR, THE BRAKES SQUEAKED, THE AIR AND HEATING WOULD GO UP BY ITSELF, THE BACK AUTOMATIC HATCH WAS NOT WORKING AND WOULD COME OPEN WHILE THE VEHICLE WAS IN MOTION, THERE WAS A LOUD GRINDING WHEN THE VEHICLE WAS PLACED IN REVERSE DUE TO A FAULTY ACCUMULATOR AND THE CHECK ENGINE LIGHT HAD COME ON DUE TO THE TRANSMISSION SOLENOID PACK, THERE WAS A ROARING SOUND WHEN THE VEHICLE WAS IN MOTION, TH…
Owner-reported narrative. Look up ODI 10081870 at NHTSA ↗
Owner report 10038513 · 2004-07-29 (July 29, 2004)
LIFTGATE SUDDENLY POPPED OPEN WITHOUT WARNING WHILE DRIVING. THE DEALERSHIP INDICATED THAT THEY WERE GOING TO REPLACE THE TAILGATE MODULE AND THAT SHOULD CORRECT THE PROBLEM. *AK THE VAN WOULDN'T START AND NO PROBLEM WAS FOUND, THE BATTERY WAS REPLACED, THE VEHICLE DID NOT START AGAIN AND A NEW BATTERY WAS INSTALLED, THE LIFTGATE MODULE WAS REPLACED AND THE BATTERY LEAKED AND LEFT A POWDERY SUBSTANCE ON THE CONCRETE. *SC *JB
Owner-reported narrative. Look up ODI 10038513 at NHTSA ↗
Owner report 10017477 · 2003-04-23 (April 23, 2003)
WHILE DRIVING ABOUT 65 MPH VEHICLE DOWN SHIFTED. IT WAS LATER DETERMINED THAT THE TRANSMISSION CONTROL MODULE FAILED. *NLM
Owner-reported narrative. Look up ODI 10017477 at NHTSA ↗
Owner report 10063474 · 2004-03-18 (March 18, 2004)
WHEN DRIVING OVER 25 MPH TRANSMISSION MADE A LOUD NOISE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Owner-reported narrative. 8,000 miles reported. Look up ODI 10063474 at NHTSA ↗
Owner report 10031028 · 2003-08-07 (August 7, 2003)
I PURCHASED A NEW 2003 CHRYSLER TOWN AND COUNTRY ON 7/14/2003. THE INTENT WAS TO HAVE A VERY RELIABLE VEHICLE PRIOR TO GOING ON TWO VACATIONS. I LEFT FOR THE FIRST VACATION ON CAPE COD IN MASSACHUSETTS ON 7/26/2003 AFTER OWNING THE VEHICLE FOR 12 DAYS. ON JULY 29, 2003 THE VEHICLE STARTED BUT ANY ATTEMPT TO IDLE UP THE VEHICLE WOULD CAUSE IT TO STALL. (I OWNED THE VEHICLE FOR 15 DAYS!) IT WAS TOWED TO CENTRAL CAPE DODGE IN HYANNIS WHERE IT WAS DIAGNOSED AS HAVING A FAULTY PCM. (POWER CONTROL MODULE) THE VEHICLE REMAINS AT THE CAPE ALL…
Owner-reported narrative. 500 miles reported. Look up ODI 10031028 at NHTSA ↗
Owner report 10047015 · 2003-11-16 (November 16, 2003)
I OWN A 2003 CHRYSLER TOWN & COUNTRY VAN. DURING A RECENT TRIP WE RAN OVER A PIECE OF TIRE LYING ON THE HIGHWAY. THE IMPACT FROM THE SMALL PIECE OF TIRE CAUSED A RUPTURE IN THE FIBERGLAS GAS TANK, ALONG AN EXPOSED SEAM. THE DEALER IN DURANGO CO SAID THEY WERE TOLD THAT THERE WERE FIVE OTHER INCIDENTS OF DAMAGE TO THE SAME GAS TANK THAT WEEK, NECESSITATING A LENGTHY WAIT WHILE A TANK WAS SHIPPED FROM DETROIT. WE WERE TOLD BY THE DEALER THAT WHEN THE DEALER CALLED CHRYSLER FOR INFORMATION ABOUT THE TANK, THEY WERE TOLD TO "IMPOUND" THE CAR BE…
Owner-reported narrative. 13,182 miles reported. Look up ODI 10047015 at NHTSA ↗
Owner report 10098436 · 2004-11-08 (November 8, 2004)
OVER 20 MILES PER HOUR, CAR PAUSES FOR MORE THAN A NORMAL MINIVAN PERIOD OF TIME, PRIOR TO ACCELARATING. ALSO NOISE IS HEARD COMING FROM BELOW MINIVAN, WHEN ACCLING., THAT WAS NOT PRESENT UP TILL A COUPLE OF MONTHS AGO. DEALER SERVICE STATION CLAIMS THAT MINIVAN WAS TESTED AND PAUSE IN ACCL. IS NORMAL. NOISE STILL BE CHECKED OUT. IF SLOW GAPS IN ACCL. ARE NORMAL, THAN WHY DID THIS NOT HAPPEN FOR FIRST YEAR WE OWNED THE MINIVAN? WE'VE HAD RECALLED POWER STEERING HOSE CHANGED AS PER RECALL INSTRUCTIONS, POWER STEERING HAD, PRIOR TO RECALL, MADE …
Owner-reported narrative. 22,000 miles reported. Look up ODI 10098436 at NHTSA ↗