1999 Chrysler TOWN AND COUNTRY: complaints, problems and recalls

AIRBAG LIGHT ON. HORN AND CRUISE CONTROL INOPERATIVE. THE CLOCKSPRING ASSEMBLY THAT CONNECTS THE STEERING WHEEL MOUNTED ELECTRICAL COMPONENTS TO THE ELECTRICAL SYSTEM SEEMS TO HAVE LOST THE ELECTRICAL CONNECTION TO THOSE COMPONENTS. THERE IS A RECALL FOR THIS PROBLEM FOR CHRYSLER MINIVANS FROM 1996-1998. WE HAVE A 1999 TOWN-AND-COUNTRY AND IT ALSO HAS THE SAME PROBLEM. I WOULD LIKE TO ASK YOU TO INCLUDE 1999 MODELS IN THIS RECALL.

Owner-reported narrative. Look up ODI 10000685 at NHTSA ↗

CONSUMER STATES WHILE TRAVELING IN HEAVY RAIN VEHICLE LOSS ALL POWER STEERING AND SERPENTINE BELT FALLS OFF. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATION. TS

Owner-reported narrative. Look up ODI 10001108 at NHTSA ↗

CONSUMER STATED THAT WHILE DRIVING AND WITHOUT WARNING THE CLOCK SPRING FAILED AND CAUSED A DISTRACTION TO THE CONSUMER. DEALER NOTIFIED. TS

Owner-reported narrative. Look up ODI 10001407 at NHTSA ↗

ELECTRIC SEAT WARMER BURNED PASSENGER'S SEAT. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. PH

Owner-reported narrative. Look up ODI 10002110 at NHTSA ↗

WHEN CONSUMER STARTED THEIR VEHICLE IT WOULDN'T START, THEN SMOKE STARTED COMING FROM UNDER THE HOOD. THE DEALERSHIP INDICATED THAT THE PROBLEM WAS CAUSED BY THE STARTER MOTOR. PLEASE PROVIDE MORE DETAILS. *TS

Owner-reported narrative. 70,000 miles reported. Look up ODI 10002267 at NHTSA ↗

CONSUMER STATED THAT THE SEAT HEATER IS TO HOT CAUSING THE HEATER TO BURN A HOLE INTO THE DRIVER SEAT CAUSING AND DISTRACTION TO THE CONSUMER. DEALER NOTIFIED. TS

Owner-reported narrative. Look up ODI 10002320 at NHTSA ↗

BOTH DRIVER SIDE AND PASSENGER SIDE SEAT HEATERS GET TOO HOT. THE DRIVER'S SIDE HEATING ELEMENT BURNED THROUGH THE LEATHER SEAT. THE HEATER CANNOT BE USED SAFETLY. WE ARE CONCERNED ABOUT IT STARTING ON FIRE.

Owner-reported narrative. 81,000 miles reported. Look up ODI 10002752 at NHTSA ↗

FOLLOWING A ROUTINE OIL CHANGE SERVICE BY A SEARS AUTO CENTER MY TRANSMISSION BEGAN TO MALFUNCTION. I CHECKED THE FLUID LEVEL AND FOUND IT OVER-FILLED BY OVER A PINT. I PULLED THE EXCESS OUT TO GET IT TO THE PROPER LEVEL. WHEN IT CONTINUED TO GET WORSE I TOOK IT TO THE DEALER. THEY FOUND PARTICLES IN THE PAN AND SAID THE TRANSMISSION HAD TO BE REPLACED. TS IN TALKING TO THE SEARS AUTO CENTER ABOUT THE ISSUE, IT WAS REVEALED THEY DO NOT EVEN CARRY THE PROPER ATF (ATF+3 OR +4) FOR CHRYSLER TRANSMISSIONS. OBVIOUSLY, WHEN THEY "TOPPED IT OFF" TH…

Owner-reported narrative. 66,809 miles reported. Look up ODI 10002829 at NHTSA ↗

Reported: 2000-09-13 (September 13, 2000)

VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.

Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.

Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Reported: 2001-04-11 (April 11, 2001)

VEHICLE DESCRIPTION: CERTAIN VAN, WAGON, PICKUP TRUCKS, PASSENGER AND SPORT UTILITY VEHICLES, FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE FRONT SEAT BELT RETRACTOR MAY NOT COMPLY WITH THE REQUIREMENTS OF THE STANDARD.

Consequence: IF THE RETRACTOR DOES NOT WORK PROPERLY, IT WILL NOT ADEQUATELY PROTECT OCCUPANTS IN THE EVENT OF A CRASH.

Remedy: DEALERS WILL REPLACE THE SEAT BELT RETRACTOR. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Reported: 2002-03-08 (March 8, 2002)

ON CERTAIN MINIVANS, SOME TRIM MATERIAL CAN LOOSEN AND DROP INTO THE REAR OUTBOARD SEAT BELT ASSEMBLY, CAUSING THE SEAT BELT TO BECOME INOPERATIVE.

Consequence: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.

Remedy: DEALERS WILL REPLACE THE TRIM WITH FOAM BLOCKERS AND INSPECT AND REPLACE ALL 3RD ROW SEAT BELT ASSEMBLIES. OWNER NOTIFICATION BEGAN JUNE 3, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Reported: 2004-10-06 (October 6, 2004)

ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.

Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.

Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.