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1998 Chrysler TOWN AND COUNTRY: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

249 owner complaints analyzed

5 distinct recall campaigns

97,000 mi median reported failure mileage

Scope: 1998 model year. Data snapshot: . 111 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Air Bags is the most frequently named component, appearing in 35 of 249 complaints (14.1%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Steering behavior4116.5%
Braking behavior2710.8%
Engine operation176.8%
Transmission and shifting166.4%
Electrical and battery issues166.4%
Fuel system concerns52.0%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Air Bags
35
Electrical System
27
Engine And Engine Cooling:Engine:Gasoline:Belts And Associated Pulleys
21
Electrical System:Horn
15
Engine And Engine Cooling
12
Power Train:Automatic Transmission
12
Steering
12
Engine And Engine Cooling:Engine:Gasoline
10
Component breakdown data
CategoryCount
Air Bags35
Electrical System27
Engine And Engine Cooling:Engine:Gasoline:Belts And Associated Pulleys21
Electrical System:Horn15
Engine And Engine Cooling12
Power Train:Automatic Transmission12
Steering12
Engine And Engine Cooling:Engine:Gasoline10

Air Bags: 35; Electrical System: 27; Engine And Engine Cooling:Engine:Gasoline:Belts And Associated Pulleys: 21; Electrical System:Horn: 15; Engine And Engine Cooling: 12; Power Train:Automatic Transmission: 12; Steering: 12; Engine And Engine Cooling:Engine:Gasoline: 10

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
3
25,000 to 49,999
6
50,000 to 74,999
25
75,000 to 99,999
23
100,000 to 149,999
33
150,000 and above
21
Reported problems by failure mileage data
CategoryCount
Under 25,0003
25,000 to 49,9996
50,000 to 74,99925
75,000 to 99,99923
100,000 to 149,99933
150,000 and above21

Under 25,000: 3; 25,000 to 49,999: 6; 50,000 to 74,999: 25; 75,000 to 99,999: 23; 100,000 to 149,999: 33; 150,000 and above: 21

100,000 to 149,999 miles has the most reports with usable mileage (33). 138 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2000
20
2001
33
2002
41
2003
39
2004
22
2005
20
2006
11
2007
12
2008
7
2009
4
2010
13
2011
6
2012
4
2013
4
2014
9
2015
3
2017
1
Complaints over time data
CategoryCount
200020
200133
200241
200339
200422
200520
200611
200712
20087
20094
201013
20116
20124
20134
20149
20153
20171

2000: 20; 2001: 33; 2002: 41; 2003: 39; 2004: 22; 2005: 20; 2006: 11; 2007: 12; 2008: 7; 2009: 4; 2010: 13; 2011: 6; 2012: 4; 2013: 4; 2014: 9; 2015: 3; 2017: 1

Pattern summary

Air Bags leads the component reports. Steering behavior appears in 41 complaint narratives. Braking behavior appears in 27 complaint narratives. Engine operation appears in 17 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10000639 · 2002-12-30 (December 30, 2002)

AT 60,000 MILES OUR TOWN AND COUNTRY MINI-VAN HAD TO HAVE ITS TRANSMISSIONS REBUILT AT A COST OF OVER $2,200.00.

Owner-reported narrative. 60,000 miles reported. Look up ODI 10000639 at NHTSA ↗

Owner report 10002101 · 2003-01-06 (January 6, 2003)

CONSUMER STATES THE HEAD LIGHTS IS FOGING UP CAUSING LOW VISABILITY. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. PH

Owner-reported narrative. Look up ODI 10002101 at NHTSA ↗

Owner report 10002102 · 2003-01-06 (January 6, 2003)

CONSUMER STATES THE HEAD LIGHTS IS FOGING UP CAUSING LOW VISABILITY. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. PH

Owner-reported narrative. Look up ODI 10002102 at NHTSA ↗

Owner report 10002103 · 2003-01-06 (January 6, 2003)

CONSUMER STATES THE HEAD LIGHTS IS FOGING UP CAUSING LOW VISABILITY. PLEASE PROVIDE ANY ADDITIONAL INFORMATION.

Owner-reported narrative. Look up ODI 10002103 at NHTSA ↗

Owner report 10004132 · 2003-01-30 (January 30, 2003)

THE FRONT STRUTS AND CLOCKSPRING WAS REPLACED.*JB

Owner-reported narrative. Look up ODI 10004132 at NHTSA ↗

Owner report 10004135 · 2003-01-17 (January 17, 2003)

WHILE DRIVING IN CITY OR COUNTRY WITH HEATER DEFROSTER/DEFOGGER IN USE ALL WINDSHIELDS FRONT/REAR PLUS WINDOWS GOT FOGGY, FORCING CONSUMER TO OPEN DRIVER'S AND PASSENGER'S WINDOWS. DEALER HAS INSPECTED VEHICLE AND COULD NOT DUPLICATE OR CORRECT THE PROBLES. TS....*AK

Owner-reported narrative. Look up ODI 10004135 at NHTSA ↗

Owner report 10005911 · 2003-01-29 (January 29, 2003)

THE TRANSMISSION LOCKED UP CAUSING THE REAR TIRES TO LOCK ALSO. DEALER HAS BEEN NOTIFIED. PH

Owner-reported narrative. Look up ODI 10005911 at NHTSA ↗

Owner report 10005935 · 2003-01-29 (January 29, 2003)

THE WIPERS WILL TURN OFF AT WILL AND SOMETIMES IT WAS HARD TO GET THEM TO TURN OFF, UNLESS YOU TURN THE VEHICLE OFF. SHE REPLACED THE WIPER MOTOR. PH

Owner-reported narrative. Look up ODI 10005935 at NHTSA ↗

Recall history

5 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

00V268000 · Fuel System, Gasoline:Fuel Injection System

Reported: 2000-09-13 (September 13, 2000)

VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.

Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.

Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

NHTSA campaign record ↗
02V076000 · Seat Belts:Rear/Other

Reported: 2002-03-08 (March 8, 2002)

ON CERTAIN MINIVANS, SOME TRIM MATERIAL CAN LOOSEN AND DROP INTO THE REAR OUTBOARD SEAT BELT ASSEMBLY, CAUSING THE SEAT BELT TO BECOME INOPERATIVE.

Consequence: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.

Remedy: DEALERS WILL REPLACE THE TRIM WITH FOAM BLOCKERS AND INSPECT AND REPLACE ALL 3RD ROW SEAT BELT ASSEMBLIES. OWNER NOTIFICATION BEGAN JUNE 3, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

NHTSA campaign record ↗
02V293000 · Air Bags:Frontal

Reported: 2002-11-07 (November 7, 2002)

ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.

Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.

Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

NHTSA campaign record ↗
04V480000 · Air Bags

Reported: 2004-10-06 (October 6, 2004)

ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.

Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.

Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

NHTSA campaign record ↗
97V231000 · Child Seat

Reported: 1997-12-15 (December 15, 1997)

VEHICLE DESCRIPTION: PASSENGER MINIVANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT WEBBING WAS INCORRECTLY ROUTED AROUND THE METAL REINFORCEMENT BAR ON THESE SEATS.

Consequence: THE CHILD SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED IN THE EVENT OF A COLLISION.

Remedy: DEALERS WILL INSPECT THE ROUTING OF THE SHOULDER BELT WEBBING AND ANY FOUND INCORRECT WILL BE PROPERLY ROUTED.

NHTSA campaign record ↗