Jeep GRAND CHEROKEE problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
27,638 owner complaints analyzed
128 distinct recall campaigns
67,000 mi median reported failure mileage
Scope: 1989 to 2026 model years. Data snapshot: . 14,443 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 7,004 of 27,638 complaints (25.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 5,147 | 18.6% |
| Electrical and battery issues | 4,570 | 16.5% |
| Engine operation | 2,658 | 9.6% |
| Steering behavior | 2,171 | 7.9% |
| Transmission and shifting | 2,102 | 7.6% |
| Fuel system concerns | 1,148 | 4.2% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 7004 |
| Engine | 2860 |
| Power Train | 2261 |
| Unknown Or Other | 1998 |
| Air Bags | 1973 |
| Service Brakes | 1500 |
| Fuel/Propulsion System | 1423 |
| Seats | 1378 |
Electrical System: 7,004; Engine: 2,860; Power Train: 2,261; Unknown Or Other: 1,998; Air Bags: 1,973; Service Brakes: 1,500; Fuel/Propulsion System: 1,423; Seats: 1,378
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 2743 |
| 25,000 to 49,999 | 2336 |
| 50,000 to 74,999 | 2953 |
| 75,000 to 99,999 | 2456 |
| 100,000 to 149,999 | 2790 |
| 150,000 and above | 1165 |
Under 25,000: 2,743; 25,000 to 49,999: 2,336; 50,000 to 74,999: 2,953; 75,000 to 99,999: 2,456; 100,000 to 149,999: 2,790; 150,000 and above: 1,165
50,000 to 74,999 miles has the most reports with usable mileage (2,953). 13,195 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 1995 | 190 |
| 1996 | 114 |
| 2000 | 782 |
| 2001 | 1712 |
| 2002 | 1039 |
| 2003 | 698 |
| 2004 | 610 |
| 2005 | 505 |
| 2006 | 663 |
| 2007 | 843 |
| 2008 | 714 |
| 2009 | 456 |
| 2010 | 673 |
| 2011 | 652 |
| 2012 | 449 |
| 2013 | 983 |
| 2014 | 2417 |
| 2015 | 3540 |
| 2016 | 1566 |
| 2017 | 900 |
| 2018 | 907 |
| 2019 | 1102 |
| 2020 | 1220 |
| 2021 | 855 |
| 2022 | 732 |
| 2023 | 916 |
| 2024 | 714 |
| 2025 | 1033 |
| 2026 | 653 |
1995: 190; 1996: 114; 2000: 782; 2001: 1,712; 2002: 1,039; 2003: 698; 2004: 610; 2005: 505; 2006: 663; 2007: 843; 2008: 714; 2009: 456; 2010: 673; 2011: 652; 2012: 449; 2013: 983; 2014: 2,417; 2015: 3,540; 2016: 1,566; 2017: 900; 2018: 907; 2019: 1,102; 2020: 1,220; 2021: 855; 2022: 732; 2023: 916; 2024: 714; 2025: 1,033; 2026: 653
Pattern summary
Electrical System leads the component reports. Braking behavior appears in 5,147 complaint narratives. Electrical and battery issues appears in 4,570 complaint narratives. Engine operation appears in 2,658 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 8004338 · 2002-02-21 (February 21, 2002)
WHEN BRAKES ARE APPLIED VEHICLE VIBRATES. DEALER HAS RESURFACED BRAKES TWICE, BUT PROBLEM HAS REOCCURRED. PLEASE PROVIDE FURTHER INFORMATION. *AK
Owner-reported narrative. Look up ODI 8004338 at NHTSA ↗
Owner report 959626 · 1995-02-06 (February 6, 1995)
ABS RECALL DONE, ABS ACTUATOR MAKES LOUD SOUND WHEN BRAKES ARE APPLIED. TT
Owner-reported narrative. Look up ODI 959626 at NHTSA ↗
Owner report 10354602 · 2010-09-09 (September 9, 2010)
TL* THE CONTACT OWNS A 1993 JEEP GRAND CHEROKEE. THE CONTACT STATED THE VEHICLE RADIO, CLOCK, AND FUEL GAUGE FAILED AT THE SAME TIME. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE DIAGNOSTIC TEST LOCATED THE FAILURE AT THE RADIO WIRES, WHICH WERE CROSSED, CAUSING THE FUEL GAUGE, CLOCK, RADIO AND BATTERY TO DRAIN. THE MANUFACTURER WILL BE CONTACTED. THE FAILURE MILEAGE WAS 198,000 AND THE CURRENT MILEAGE WAS 201,000.
Owner-reported narrative. 198,000 miles reported. Look up ODI 10354602 at NHTSA ↗
Owner report 10561884 · 2014-01-28 (January 28, 2014)
TL* THE CONTACT OWNS A 1993 JEEP GRAND CHEROKEE. THE CONTACT WAS DRIVING 50 MPH WHEN THE REAR OF THE VEHICLE BEGAN TO SMOKE. THE CONTACT EXITED THE VEHICLE AND CALLED THE POLICE. THE FIRE DEPARTMENT WAS ALSO DISPATCHED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CAUSE OF THE FIRE WAS DETERMINED TO HAVE BEEN RELATED TO AN ELECTRICAL FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Owner-reported narrative. 50,000 miles reported. Look up ODI 10561884 at NHTSA ↗
Owner report 8001240 · 2001-12-31 (December 31, 2001)
WHILE DRIVING VEHICLE WILL STALL. CONSUMER TRIED TO RESTART VEHICLE AND IT WOULD NOT START. CONSUMER SAW SMOKE, TRIED TO GET OUT OF VEHICLE, BUT DOORS WERE FUSED SHUT. SOMEONE FROM OUTSIDE HAD DOORS OPENED. UPON CONSUMER'S EXIT. ALSO, WINDOWS BUSTED OUT FROM HEAT AND CAUGHT ON FIRE. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Owner-reported narrative. Look up ODI 8001240 at NHTSA ↗
Owner report 10011358 · 2003-03-19 (March 19, 2003)
INTERMITTENT STALLING DUE TO IGNITION COIL BURNING OUT. *AK
Owner-reported narrative. Look up ODI 10011358 at NHTSA ↗
Owner report 11210343 · 2019-05-28 (May 28, 2019)
CATALIC CONVERTER RECALL ELECTRIC RECALL COOLANT TEMP CIRCUIT RECALL OCCURRED WHILE I WAS DRIVING ON THE ROAD I WILL NOT TEST IT ON FREEWAY WITH ALL THE SEVERE SYSTOMS HAPPENING WITH MY JEEP BEEN SMOKING FROM ENGINE SOMETHING WITH MY COOLANT AND TEMP CIRCUIT INPUT MY HEADLIGHTS ELECTRIC SYSTEM PERIOD BEEN COMPLETELY NOT DOING WHAT THERE MADE TO DO EVEN WHEN I CHANGE THE LIGHT BULBS THEY STILL SEEM TO BE MESSING UP ALSO MY TORQUE CONVERTER CLUTCH SOLENOID CIRCUIT IT'S BEEN WRONG I MISFIRING ALL OF A SUDDEN FROM CYLINDER 3 + 6 AND THEN ALSO JUST…
Owner-reported narrative. 190,000 miles reported. Look up ODI 11210343 at NHTSA ↗
Owner report 10024013 · 2003-09-15 (September 15, 2003)
NHTSA#THE MOLDED PLASTIC PIN WHICH CONNECTS THE UPPER STEERING COLUMN SHAFT AND THE LOWER COLUMN SHAFT MAY HAVE BEEN SHEARED PRIOR TO INSTALLATION OF THE STEERING COLUMN ASSEMBLY INTO THE VEHICLE. IF THIS OCCURRED, THE UPPER STEERING SHAFT WILL SEPARATE FROM THE LOWER STEERING SHAFT. THE CONSUMER HAS THE SAME PROBLEM. HOWEVER THIS VEHICLE WAS NOT UNDER RECALL DUE TO VIN. *AK THE DRIVER LOST CONTROL OF THE VEHICLE WHEN THE STEERING COLUMN FAILED. IT WAS DISCOVERED AT THE GARAGE THAT THE STEERING COLUMN HAD COME APART AND NEEDED TO BE RE…
Owner-reported narrative. 138,000 miles reported. Look up ODI 10024013 at NHTSA ↗
Owner report 10053537 · 2004-01-06 (January 6, 2004)
REIMBURSEMENT REQUEST FOR REPLACEMENT OF PART ON THE TRANSMISSION.*MR THE CONSUMER STATED THE VEHICLE HAD ALREADY EXPERIENCED THE PROBLEM PRIOR TO THE RECALL, HOWEVER THE DEALER CONTINUED TO TELL HER IT WAS A DIFFERENT PROBLEM. *JB
Owner-reported narrative. 163,547 miles reported. Look up ODI 10053537 at NHTSA ↗
Owner report 10079479 · 2004-06-18 (June 18, 2004)
INTERMITTENTLY VEHICLE HESITATED AND HAD LOW FUEL PRESSURE. THIS RESULTED IN FUEL PUMP FAILURE. THE FAILURE OCCURRED BECAUSE DEBRIS WAS COMING OFF THE FUEL TANK AND CLOGGED THE FUEL LINES AND PUMP. FUEL PUMP AND FUEL FILTER WERE REPLACED 3 TIMES WITHIN A MONTH. THE FUEL REGULATOR WAS REPLACED TWICE, BUT FAILURE RECURRED. ALSO, CONSUMER CONTACTED MANUFACTURER, WHO PROVIDED LITTLE ASSISTANCE. *AK
Owner-reported narrative. 109,628 miles reported. Look up ODI 10079479 at NHTSA ↗
Owner report 10561807 · 2014-01-28 (January 28, 2014)
TL* THE CONTACT OWNS A 1993 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHENEVER HE WOULD REFUEL, THE FUEL LEVEL GAUGE WOULD INDICATE THAT THE FUEL TANK WAS FULL BUT SHORTLY THEREAFTER, THE LOW FUEL WARNING LIGHT WOULD ILLUMINATE. THE VEHICLE RAN OUT OF FUEL SEVERAL TIMES DUE TO THE FUEL LEVEL INDICATOR PROVIDING ERRONEOUS FUEL LEVEL READINGS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Owner-reported narrative. 80,000 miles reported. Look up ODI 10561807 at NHTSA ↗
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2010 | 5 |
| 2011 | 6 |
| 2012 | 10 |
| 2013 | 9 |
| 2014 | 18 |
| 2015 | 9 |
| 2016 | 8 |
| 2017 | 5 |
| 2018 | 10 |
| 2019 | 7 |
| 2020 | 3 |
| 2021 | 12 |
| 2022 | 13 |
| 2023 | 21 |
| 2024 | 16 |
| 2025 | 4 |
| 2026 | 6 |
2010: 5; 2011: 6; 2012: 10; 2013: 9; 2014: 18; 2015: 9; 2016: 8; 2017: 5; 2018: 10; 2019: 7; 2020: 3; 2021: 12; 2022: 13; 2023: 21; 2024: 16; 2025: 4; 2026: 6
Year-by-year records
| Model year | Complaints | Recalls | Change in recalls |
|---|---|---|---|
| 1989 | 3 | 0 | Not available |
| 1990 | 2 | 0 | 0 |
| 1991 | 3 | 0 | 0 |
| 1992 | 3 | 0 | 0 |
| 1993 | 314 | 7 | +7 |
| 1994 | 398 | 3 | -4 |
| 1995 | 583 | 4 | +1 |
| 1996 | 687 | 6 | +2 |
| 1997 | 727 | 5 | -1 |
| 1998 | 842 | 4 | -1 |
| 1999 | 1,482 | 4 | 0 |
| 2000 | 1,447 | 6 | +2 |
| 2001 | 883 | 4 | -2 |
| 2002 | 1,476 | 10 | +6 |
| 2003 | 762 | 4 | -6 |
| 2004 | 1,294 | 8 | +4 |
| 2005 | 2,051 | 3 | -5 |
| 2006 | 1,280 | 4 | +1 |
| 2007 | 1,108 | 5 | +1 |
| 2008 | 733 | 4 | -1 |
| 2009 | 138 | 2 | -2 |
| 2010 | 117 | 5 | +3 |
| 2011 | 1,639 | 6 | +1 |
| 2012 | 1,638 | 10 | +4 |
| 2013 | 802 | 9 | -1 |
| 2014 | 2,375 | 18 | +9 |
| 2015 | 1,355 | 9 | -9 |
| 2016 | 308 | 8 | -1 |
| 2017 | 364 | 5 | -3 |
| 2018 | 853 | 10 | +5 |
| 2019 | 365 | 7 | -3 |
| 2020 | 236 | 3 | -4 |
| 2021 | 402 | 12 | +9 |
| 2022 | 260 | 13 | +1 |
| 2023 | 382 | 21 | +8 |
| 2024 | 240 | 16 | -5 |
| 2025 | 72 | 4 | -12 |
| 2026 | 15 | 6 | +2 |