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1994 Jeep GRAND CHEROKEE: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

398 owner complaints analyzed

3 distinct recall campaigns

146,000 mi median reported failure mileage

Scope: 1994 model year. Data snapshot: . 83 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Service Brakes, Hydraulic:Foundation Components:Disc:Rotor is the most frequently named component, appearing in 37 of 398 complaints (9.3%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior8020.1%
Transmission and shifting369.0%
Steering behavior235.8%
Engine operation194.8%
Fuel system concerns164.0%
Electrical and battery issues143.5%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Service Brakes, Hydraulic:Foundation Components:Disc:Rotor
37
Power Train:Automatic Transmission:Park/Neutral Start Interlock Switch
35
Vehicle Speed Control
35
Fuel System, Gasoline
19
Power Train:Automatic Transmission
19
Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip
18
Fuel/Propulsion System
17
Electrical System
13
Component breakdown data
CategoryCount
Service Brakes, Hydraulic:Foundation Components:Disc:Rotor37
Power Train:Automatic Transmission:Park/Neutral Start Interlock Switch35
Vehicle Speed Control35
Fuel System, Gasoline19
Power Train:Automatic Transmission19
Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip18
Fuel/Propulsion System17
Electrical System13

Service Brakes, Hydraulic:Foundation Components:Disc:Rotor: 37; Power Train:Automatic Transmission:Park/Neutral Start Interlock Switch: 35; Vehicle Speed Control: 35; Fuel System, Gasoline: 19; Power Train:Automatic Transmission: 19; Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip: 18; Fuel/Propulsion System: 17; Electrical System: 13

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
3
25,000 to 49,999
2
50,000 to 74,999
3
75,000 to 99,999
5
100,000 to 149,999
32
150,000 and above
38
Reported problems by failure mileage data
CategoryCount
Under 25,0003
25,000 to 49,9992
50,000 to 74,9993
75,000 to 99,9995
100,000 to 149,99932
150,000 and above38

Under 25,000: 3; 25,000 to 49,999: 2; 50,000 to 74,999: 3; 75,000 to 99,999: 5; 100,000 to 149,999: 32; 150,000 and above: 38

150,000 and above miles has the most reports with usable mileage (38). 315 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

1995
61
1996
30
2000
73
2001
61
2002
44
2003
17
2004
19
2005
4
2006
7
2007
7
2008
8
2009
2
2011
1
2012
5
2013
8
2014
25
2015
13
2016
5
2017
2
2018
3
2019
3
Complaints over time data
CategoryCount
199561
199630
200073
200161
200244
200317
200419
20054
20067
20077
20088
20092
20111
20125
20138
201425
201513
20165
20172
20183
20193

1995: 61; 1996: 30; 2000: 73; 2001: 61; 2002: 44; 2003: 17; 2004: 19; 2005: 4; 2006: 7; 2007: 7; 2008: 8; 2009: 2; 2011: 1; 2012: 5; 2013: 8; 2014: 25; 2015: 13; 2016: 5; 2017: 2; 2018: 3; 2019: 3

Pattern summary

Service Brakes, Hydraulic:Foundation Components:Disc:Rotor leads the component reports. Braking behavior appears in 80 complaint narratives. Transmission and shifting appears in 36 complaint narratives. Steering behavior appears in 23 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10000274 · 2002-12-19 (December 19, 2002)

THE PAINT IS COMING OFF ON MY 1994 JEEP CHEROKEE

Owner-reported narrative. 45,000 miles reported. Look up ODI 10000274 at NHTSA ↗

Owner report 10000434 · 2002-12-31 (December 31, 2002)

1994 JEEP GRAND CHEROKEE W/QUADRATRAC (ALL WHEEL DRIVE): VISCOUS COUPLING IN TRANSFER CASE LOCKS UP RESULTING IN POOR HANDLING DURING EXTENDED TRIPS. PREVIOUS OWNER REPORTED THAT THEY HAD REPLACED THE VC PRIOR TO SELLING TO ME (<120,000 MI). I HAD TO REPLACE IT AGAIN IN NOVEMBER 2001 (~130,000 MILES). PROBLEM IS STARTED TO ACT UP AGAIN AT ~144,000 MILES DURING A LONG TRIP (~1000 MILES) AT HIGHWAY SPEEDS. THIS CAR IS VERY WELL MAINTAINED, AND AT THIS POINT, I'M CONVINCED THAT THERE IS A DESIGN DEFECT WITH THE CAR. WHEN THE VC LOCKS UP, IT I…

Owner-reported narrative. 144,200 miles reported. Look up ODI 10000434 at NHTSA ↗

Owner report 10001399 · 2002-12-23 (December 23, 2002)

CONSUMER STATES AFTER RECALL#02V053000 INADVERTENTLY VEHICLE MOVEMENT HAS BEEN PERFORMED ON THEIR VEHICLE THEY ARE STILL HAVING THE SAME PROBLEMS. PLEASE PROVIDE THE DEALER NAME, ADDRESS, AND NUMBER. TS

Owner-reported narrative. Look up ODI 10001399 at NHTSA ↗

Owner report 10007115 · 2003-02-12 (February 12, 2003)

THE FRONT ROTORS CRACKED AS A RESULT OF RUST. THE DEALER REPLACED THE ROTORS, HOWEVER THE PROBLEM RECURRED.*JB....*AK

Owner-reported narrative. 115,000 miles reported. Look up ODI 10007115 at NHTSA ↗

Owner report 10009856 · 2002-05-23 (May 23, 2002)

MY VEHICLE HAD MAJOR FRONTAL IMPACT DAMAGE, BECAUSE OF A SIGNIFICANT DECELERATION FRONTAL IMPACT, AND THERE WAS A MAJOR DEVELOPMENT OF NEGATIVE FORCE UPON CONTACT WITH THE OTHER VEHICLE. THE PURPOSE OF MY COMPLAINT IS THAT MY VEHICLE'S DRIVER SIDE AIR BAG FAILED TO PROVIDED SAFETY FUNCTION AT THE TIME OF IMPACT, BECAUSE IT DID NOT DEPLOY, THIS ACCIDENT IMPACT SURELY TRANSVERSED THE WHOLE STRUCTURE OF MY VEHICLE, AND EVEN BENT THE FRONT CHASSIS FRAME AND CRACKED THE WINDSHIELD. THE ENGINE COMPARTMENT RECEIVED MAJOR DAMAGE, THE NATURE OF THE IMP…

Owner-reported narrative. 160,000 miles reported. Look up ODI 10009856 at NHTSA ↗

Owner report 10011113 · 2003-03-07 (March 7, 2003)

THE VEHICLE HAD NO TAIL LIGHTS DUE TO A SHORT CIRCUIT. *JB

Owner-reported narrative. 120,000 miles reported. Look up ODI 10011113 at NHTSA ↗

Owner report 10011290 · 2003-02-24 (February 24, 2003)

NAR 02/25/2003. THE TRANSMISSION FAILED SHORTLY AFTER THE CONSUMER RECEIVED THE RECALL NOTICE. THE CONSUMER DAUGHTER PARKED THE VEHICLE TURNED OFF THE ENGINE AND LOCKED DOORS, HOWEVER MINUTES LATER SHE WAS INFORMED THAT THE VEHICLE ROLLING. SHE TRIED TO STOP THE VEHICLE, BUT CONSEQUENTLY IT CRASHED INTO A TOWNHOUSE. *JB

Owner-reported narrative. Look up ODI 10011290 at NHTSA ↗

Owner report 10011472 · 2003-03-26 (March 26, 2003)

THE CONSUMER IS CONCERNED ABOUT THE HANDLING OF RECALL AND WARRANTY SERVICES. THE FACTORY INSTALLED ALARM ACTIVATED FOR NO REASON, THE DEALER REPLACED A SWITCH. THE VEHICLE ALSO EXPERIENCED ELECTRICAL SYSTEM PROBLEMS. THE WATER PUMP AND RADIATOR LEAKED. *PH *NLM

Owner-reported narrative. Look up ODI 10011472 at NHTSA ↗

Recall history

3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

02V053000 · Power Train:Automatic Transmission:Lever And Linkage:Floor Shift

Reported: 2002-02-15 (February 15, 2002)

ON CERTAIN SPORT UTILITY VEHICLES, IF A DRIVER HAS NOT PLACED THE SHIFTER LEVER FULLY INTO THE "PARK" POSITION AND LEAVES THE VEHICLE RUNNING, THE VEHICLE MAY UNEXPECTEDLY MOVE REARWARD AFTER SEEMING TO BE STABLE.

Consequence: INADVERTENT MOVEMENT OF THE VEHICLE COULD RESULT IN A CRASH.

Remedy: DEALERS WILL INSTALL A SECONDARY DETENT SYSTEM TO THE FLOOR SHIFTER ASSEMBLY. DAIMLERCHRYSLER SENT INTERIM NOTICES TO OWNERS CONCERNING THIS PROBLEM ON MARCH 22, 2002. OWNER NOTIFICATION BEGAN SEPTEMBER 23, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

NHTSA campaign record ↗
13V252000 · Structure | Fuel System, Gasoline:Storage:Tank Assembly

Reported: 2013-06-19 (June 19, 2013)

Chrysler Group LLC (Chrysler) is recalling certain model year 1993-1998 Jeep Grand Cherokee and 2002-2007 Jeep Liberty vehicles. The fuel tanks in these vehicles are at risk of failure and leakage in certain rear impacts.

Consequence: A fuel leak in the presence of an ignition source may result in a fire.

Remedy: Owners may take their vehicles to dealers and the dealers will perform a free inspection of the rear structure. On vehicles in the recall that are not equipped with a tow hitch, Chrysler will install a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles in the recall that are equipped with an aftermarket tow hitch, Chrysler will assess whether the hitch and surrounding areas show evidence of sharp edges or other puncture risks. If so, Chrysler will replace the tow hitch with a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles already equipped with a Chrysler designed tow hitch, Chrysler will inspect the area around the tow hitch installation, and if any installation issues are identified, they will be repaired free of charge. The recall began on August 1, 2014. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign numbers are N45 (for the Grand Cherokee vehicles) and N46 (for the Liberty vehicles).

NHTSA campaign record ↗
99V340000 · Service Brakes, Hydraulic:Foundation Components:Disc:Rotor

Reported: 1999-12-13 (December 13, 1999)

VEHICLE DESCRIPTION: PASSENGER AND MULTI-PURPOSE VEHICLES ORIGINALLY SOLD OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, ILLINOIS, INDIANA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, OR WISCONSIN, AND THE DISTRICT OF COLUMBIA. THE FRONT DISC BRAKE ROTORS CAN EXPERIENCE SEVERE CORROSION IF OPERATED FOR AN EXTENSIVE PERIOD IN THE "SALT BELT." IF THE ROTORS ARE NOT REPLACED, THE CORROSION CAN EVENTUALLY COMPROMISE THE STRUCTURAL INTEGRITY OF THE STAMPED STEEL CENTER HUB SECTION OF THE ROTOR.

Consequence: THE REDUCED STRENGTH CAN ALLOW THE CAST IRON WEAR SURFACE TO SEPARATE FROM THE HUB, REDUCING THE BRAKE EFFECTIVENESS OF THE VEHICLE.

Remedy: DEALERS WILL REPLACE THESE ROTORS WITH ROTORS THAT ARE COATED WITH A CORROSION PROTECTION.

NHTSA campaign record ↗