2010 Jeep GRAND CHEROKEE: complaints, problems and recalls

2010 JEEP GRAND CHEROKEE INVOLVED IN FRONT-END CRASH AT OVER 35 MPH. AIR BAGS DID NOT DEPLOY. *TR

Owner-reported narrative. 5,015 miles reported. Look up ODI 10340916 at NHTSA ↗

TL*THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 25 MPH IN THE RAIN, THE WINDSHIELD WIPERS FAILED TO COME ON. THE CONTACT HEARD A LOUD NOISE, SAW WHITE SMOKE INSIDE THE VEHICLE AND WITHIN MINUTES NOTICED THAT THE DRIVER SIDE FRONTAL AIR BAG HAD DEPLOYED. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER STATED THAT THE FAILURE WOULD BE INVESTIGATED. THE FAILURE AND THE CURRENT MILEAGE WERE 7,000.

Owner-reported narrative. 7,000 miles reported. Look up ODI 10342187 at NHTSA ↗

DEFECTIVE BACK-UP CAMERA IN 2010 JEEP GRAND CHEROKEE. *TR

Owner-reported narrative. 11 miles reported. Look up ODI 10342293 at NHTSA ↗

TL*THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HIS VEHICLE WAS EQUIPPED WITH A BACKUP CAMERA BUT THE PICTURE WAS OF SUCH POOR QUALITY AND OUT OF FOCUS. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO REPLACED THE CAMERA BUT THE PICTURE WAS STILL OF POOR QUALITY. THE MANUFACTURER WAS CONTACTED AND A CLAIM WAS FILED. THE CONTACT WAS ALSO TOLD THAT A REPRESENTATIVE WOULD GIVE HIM A RETURN CALL. THE FAILURE AND CURRENT MILEAGES WERE 6,000.

Owner-reported narrative. 6,000 miles reported. Look up ODI 10342294 at NHTSA ↗

THE REMOTE START AND DOOR UNLOCK KEY MAY (OR MAY NOT) WORK WHEN ACTIVATED THE FIRST TIME FOR A 2010 JEEP GRAND CHEROKEE. TAKES SEVERAL TRIES FOR THE DOORS TO UNLOCK. FAILURE OF THIS REMOTE IS RANDOM AND INCONSISTENT. NO ACTION TO DATE WITH THE DEALER DUE TO RANDOM PART FAILURE. *TR

Owner-reported narrative. 3,000 miles reported. Look up ODI 10351484 at NHTSA ↗

REGARDING GOODYEAR EAGLE RS-A EMT (RUNFLAT), SIZE 255/45R20, TIRES THAT COME AS ORIGINAL EQUIPMENT FOR THE 2010 JEEP GRAND CHEROKEE SRT-8. THE FRONT TIRES HAVE SHOWN EXCESSIVE WEAR ON THE INSIDE SHOULDER LEADING TO THE TREAD SEPARATING FROM THE SIDEWALL IN UNDER THAN 14,000 MILES. THIS IS NOT AN ISOLATED INCIDENT, AS MY PREVIOUS VEHICLE, A 2007 JEEP GRAND CHEROKEE SRT-8, EQUIPPED WITH THE SAME WHEEL/TIRE PACKAGE FROM THE FACTORY EXPERIENCED THE EXACT SAME FAILURE TWICE WITHIN 40,000 MILES. *TR

Owner-reported narrative. 13,619 miles reported. Look up ODI 10363701 at NHTSA ↗

THE RECIRCULATION GEAR BROKE, CAUSING THE AIR CONDITIONING SYSTEM TO NEVER SWITCH INTO RECIRCULATION MODE. IT IS AN ONGOING PROBLEM WITH MANY YEARS OF THESE VEHICLES. I HAVE PERSONALLY REPLACED IT ONCE, BUT IT HAS BROKEN AGAIN. I DO HAVE A BROKEN HALF OF THE GEAR IN MY POSSESSION. *TR

Owner-reported narrative. 22,000 miles reported. Look up ODI 10367826 at NHTSA ↗

ENGINE FIRE BEGAN WHILE DRIVING VEHICLE. BEGAN AS SMOKE ESCAPING FROM UNDER HOOD. STOPPED AND TURNED OFF ENGINE IMMEDIATELY WITHIN 20 SECONDS/100 FEET. FIRE BEGAN IN ENGINE COMPARTMENT WITHIN 2 MINUTES. TOTAL LOSS OF VEHICLE. VEHICLE IS A 2010 MODEL, FOUR MONTHS OLD, LESS THAN 5000 MILES. DEALER DENIES ANY RESPONSIBILITY FOR PRODUCT LIABILITY. *TR

Owner-reported narrative. 4,500 miles reported. Look up ODI 10373637 at NHTSA ↗

Reported: 2009-11-25 (November 25, 2009)

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 JEEP GRAND CHEROKEE PASSENGER VEHICLES MANUFACTURED FROM OCTOBER 22 THROUGH NOVEMBER 12, 2009. THE PASSENGER SIDE AIRBAG MAY NOT PROPERLY DEPLOY THROUGH THE INSTRUMENT PANEL TEAR SEAM.

Consequence: THE AIRBAG MAY NOT PROPERLY PROTECT THE PASSENGER IN THE EVENT OF A CRASH, INCREASING THE RISK OF INJURY.

Remedy: DEALERS WILL REPLACE THE TOP COVER OF THE INSTRUMENT PANEL FREE OF CHARGE. THE CAMPAIGN IS EXPECTED TO BEGIN IN DECEMBER 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Reported: 2010-01-11 (January 11, 2010)

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 CHRYSLER SEBRING; DODGE AVENGER AND NITRO; JEEP LIBERTY, COMMANDER AND GRAND CHEROKEE; AND MODEL YEAR 2009-2010 DODGE RAM TRUCK. THESE VEHICLES MAY HAVE BEEN BUILT WITH AN IMPROPERLY FORMED OR MISSING BRAKE BOOSTER INPUT ROD RETAINING CLIP.

Consequence: THIS COULD RESULT IN BRAKE FAILURE WITHOUT WARNING WHICH COULD CAUSE A CRASH.

Remedy: CHRYSLER WILL REPLACE THE BRAKE BOOSTER INPUT ROD RETAINING CLIP FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING FEBRUARY 2010. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Reported: 2010-03-05 (March 5, 2010)

CHRYSLER IS RECALLING MODEL YEAR 2010 JEEP COMMANDER AND GRAND CHEROKEE VEHICLES. THEY MAY HAVE BEEN BUILT WITH AN IMPROPERLY MANUFACTURED REAR TRACK BAR.

Consequence: REDUCED VEHICLE STABILITY COULD OCCUR INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL INSPECT THE REAR TRACK BAR BUSHING RETAINING HOOP AND REPLACE THE REAR TRACK BAR IF ANY ARE FOUND TO BE MIS-POSITIONED. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING APRIL 2010. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Reported: 2010-05-11 (May 11, 2010)

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 CHRYSLER 300, DODGE CHALLENGER, CHARGER, JEEP COMMANDER, GRAND CHEROKEE AND DODGE RAM VEHICLES. THESE VEHICLES MAY HAVE BEEN BUILT WITH A WIRELESS IGNITION NODE (WIN) MODULE EXHIBITING A BINDING CONDITION OF THE SOLENOID LATCH.

Consequence: THE RESULT OF THE DEFECT COULD LEAD TO A CONDITION WHERE THE KEY MAY BE REMOVED FROM THE IGNITION SWITCH (WIN MODULE) PRIOR TO PLACING THE SHIFTER IN PARK. THIS COULD RESULT IN THE POTENTIAL FOR UNINTENDED VEHICLE MOVEMENT AND COULD INCREASE THE RISK OF A CRASH.

Remedy: DEALERS WILL INSPECT AND REPLACE THE WIN MODULE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE AUGUST 23, 2010. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Reported: 2013-05-07 (May 7, 2013)

Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.

Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.

Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.