2010 Jeep GRAND CHEROKEE problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
117 owner complaints analyzed
5 distinct recall campaigns
67,750 mi median reported failure mileage
Scope: 2010 model year. Data snapshot: . 102 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 45 of 117 complaints (38.5%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 20 | 17.1% |
| Electrical and battery issues | 17 | 14.5% |
| Transmission and shifting | 13 | 11.1% |
| Steering behavior | 11 | 9.4% |
| Engine operation | 6 | 5.1% |
| Fuel system concerns | 2 | 1.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 45 |
| Power Train | 22 |
| Engine | 21 |
| Unknown Or Other | 13 |
| Service Brakes | 10 |
| Air Bags | 9 |
| Vehicle Speed Control | 8 |
| Structure:Body | 5 |
Electrical System: 45; Power Train: 22; Engine: 21; Unknown Or Other: 13; Service Brakes: 10; Air Bags: 9; Vehicle Speed Control: 8; Structure:Body: 5
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 18 |
| 25,000 to 49,999 | 21 |
| 50,000 to 74,999 | 17 |
| 75,000 to 99,999 | 15 |
| 100,000 to 149,999 | 27 |
| 150,000 and above | 4 |
Under 25,000: 18; 25,000 to 49,999: 21; 50,000 to 74,999: 17; 75,000 to 99,999: 15; 100,000 to 149,999: 27; 150,000 and above: 4
100,000 to 149,999 miles has the most reports with usable mileage (27). 15 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2010 | 8 |
| 2011 | 4 |
| 2012 | 4 |
| 2013 | 10 |
| 2014 | 21 |
| 2015 | 15 |
| 2016 | 6 |
| 2017 | 8 |
| 2018 | 11 |
| 2019 | 11 |
| 2020 | 13 |
| 2021 | 1 |
| 2022 | 2 |
| 2023 | 1 |
| 2024 | 2 |
2010: 8; 2011: 4; 2012: 4; 2013: 10; 2014: 21; 2015: 15; 2016: 6; 2017: 8; 2018: 11; 2019: 11; 2020: 13; 2021: 1; 2022: 2; 2023: 1; 2024: 2
Pattern summary
Electrical System leads the component reports. Braking behavior appears in 20 complaint narratives. Electrical and battery issues appears in 17 complaint narratives. Transmission and shifting appears in 13 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10430788 · 2011-10-19 (October 19, 2011)
TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH WHEN THE BRAKE WAS DEPRESSED AND A LOUD SQUEAKING NOISE EMITTED WITH THE BRAKE WARNING LIGHT ILLUMINATING INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOUR TIMES FOR THE SIMILAR FAILURE. THE TECHNICIAN STATED THE CONSTANT SQUEAKING NOISE WAS A NORMAL OCCURRENCE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,272.
Owner-reported narrative. 19,272 miles reported. Look up ODI 10430788 at NHTSA ↗
Owner report 10447427 · 2012-02-10 (February 10, 2012)
THE FRONT BRAKES ON MY 2010 JEEP GRAND CHEROKEE HAVE ALREADY BEGAN TO SQUEAK. I HAD THE VEHICLE SERVICED AT THE DEALERSHIP (BRAKE SERVICE) AND WAS INFORMED THAT THE ROTORS NEEDED RESURFACED. I FIND THIS COMPLETELY UNACCEPTABLE BEING A NEWER VEHICLE WITH AVERAGE ANNUAL MILEAGE. THE DEALERSHIP OFFERED ONLY THE ROTOR SERVICE AND TOLD ME THE ROTORS WOULD NOT BE REPLACED BY WARRANTY. *TR
Owner-reported narrative. 16,500 miles reported. Look up ODI 10447427 at NHTSA ↗
Owner report 10535471 · 2013-08-15 (August 15, 2013)
TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE 4X4. THE CONTACT STATED RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V175000 (ELECTRICAL SYSTEM , POWER TRAIN) AND STATED THAT THE REMEDY PART REMAINED UNAVAILABLE BEYOND A REASONABLE TIME FRAME. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Owner-reported narrative. Look up ODI 10535471 at NHTSA ↗
Owner report 10537744 · 2013-08-28 (August 28, 2013)
TL* THE CONTACT OWNS A 2010 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE FRONT WHEELS SEIZED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN PERFORMED THE REPAIRS UNDER NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM , POWER TRAIN) HOWEVER, THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. *TT
Owner-reported narrative. 60,000 miles reported. Look up ODI 10537744 at NHTSA ↗
Owner report 10511918 · 2013-05-14 (May 14, 2013)
WE PURCHASED THE VEHICLE ON A SATURDAY EVENING AND WERE SITTING IN A BURGER KING DRIVE THROUGH THE NEXT MORNING AND THE VEHICLE GAVE AN ALARM THAT SAID TRANSMISSION OVER TEMP AND THE VEHICLE CUT OFF. IT WAS NOT IN PARK, IT WAS IN DRIVE WITH MY FOOT ON THE BRAKE. I HAD TO RESTART THE JEEP AND IT WAS IMMEDIATELY SENT BACK TO THE DEALER. THEY DID NUMEROUS TESTS FOR A WEEK AND DID NOT FIND ANY PROBLEM. *TR
Owner-reported narrative. 42,000 miles reported. Look up ODI 10511918 at NHTSA ↗
Owner report 10550807 · 2013-11-04 (November 4, 2013)
UNINTENTIONAL SHIFTING OF THE TRANSFER CASE INTO THE NEUTRAL POSITION. THE VEHICLE ROLLED BACK. THIS OCCURRED IN A PARKING LOT AND AT A HOME DRIVEWAY. *TR
Owner-reported narrative. 32,000 miles reported. Look up ODI 10550807 at NHTSA ↗
Owner report 10500570 · 2013-02-26 (February 26, 2013)
THIS IS THE SECOND JEEP I'VE HAD WITH JEEPS ESP SYSTEM THAT CANNOT BE CONTROLLED SAFELY WITH THIS PROGRAM ACTIVE ON OTHER THAN CLEAN DRY PAVED ROADS. IT APPEARS ESP ACTUALLY STAND FOR EXTREMELY STUPID PROGRAM AS THE PROGRAM HAS AN EXTREMELY BAD ACTION OF SLAMMING ON INDIVIDUAL BRAKES AT THE WORST POSSIBLE TIMES. ON 12/19/2009 WHILE TRAVELING ON BAILEY RD IN KENT COUNTY, MI THE ESP CAUSED THE LOST OF CONTROL OF OUR 2008 JEEP LIBERTY ON WET ICY ROADS. WE WENT AROUND A CURVE AND BEGAN TO CLIMB A HILL THE ESP STARTED SLAMMING ON ONE BRAKE AND THEN …
Owner-reported narrative. 31,000 miles reported. Look up ODI 10500570 at NHTSA ↗
Owner report 10579189 · 2014-04-11 (April 11, 2014)
DRIVING AT HIGHWAY SPEED, STEERING WHEEL BEGAN GRADUAL PULL TO THE LEFT. SHORTLY THEREAFTER, LF TIRE WENT FLAT. PULLED TO SHOULDER AND REPLACED TIRE. UPON EXAMINATION, VALVE STEM FOUND MISSING. TIRE DEALER DISMOUNTED TIRE AND FOUND STEM/TPM ASSEMBLY INSIDE THE TIRE. RETAINING COLLAR APPARENTLY FAILED. DEALER ALSO FOUND A SECOND VALVE STEM SUFFICIENTLY CORRODED TO REQUIRE REPLACEMENT. *JS
Owner-reported narrative. 79,000 miles reported. Look up ODI 10579189 at NHTSA ↗
Owner report 10654673 · 2014-11-13 (November 13, 2014)
TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE INSTRUMENT PANEL LIGHTS WOULD INDEPENDENTLY DIM. THE CONTACT ALSO STATED THAT WHEN IDLED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS JUMP STARTED IN ORDER TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. UPDATED 12/19/14*CN THE CONSUMER STATED WHEN THE VEHICLE STALLED, HE WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION. UPDATED …
Owner-reported narrative. 30,000 miles reported. Look up ODI 10654673 at NHTSA ↗
Owner report 10669238 · 2014-12-31 (December 31, 2014)
TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE ENGINE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,500.
Owner-reported narrative. 67,500 miles reported. Look up ODI 10669238 at NHTSA ↗
Owner report 10563290 · 2014-02-06 (February 6, 2014)
AFTER FILLING GAS TANK, FUEL GUSHED OUT. DEALER REPLACED RESTRICTER, WORKED FOR 2 FILL UPS, THEN THE 3RD FILL UP GUSHED AGAIN. TOOK IT BACK TO DEALER AND WAS TOLD THEY NEEDED TO REPLACE THE ENTIRE GAS TANK AT A COST $1200! AS I'VE JUST READ OF OTHER INCIDENTS WITH THE 2010 LIBERTY, A RECALL SHOULD BE ISSUED. CURRENTLY THERE ARE NONE. HOWEVER, THIS PROBLEM ALSO OCCURRED WITH A FRIEND'S 2008 CHRSYLER ASPEN, AND CHRYSLER DID ISSUE A RECALL. *TR
Owner-reported narrative. 53,000 miles reported. Look up ODI 10563290 at NHTSA ↗
Owner report 10926257 · 2016-11-15 (November 15, 2016)
THE ENGINE (5.7 HEMI) SHUTS OFF SHORTLY AFTER FILLING UP THE TANK. ITS HAPPENS 3 TIMES EACH TIME AFTER FULLY FILLING UP THE GAS TANK. ENGINE WILL SHUT OFF (NO STUTTERING) WHILE DRIVING JUST HALF MILE (CITY DRIVING) FROM THE LAST FILL UP. THE ENGINE WILL START RIGHT UP ONCE THE CAR COMES TO A STOP AND DOESN'T HAPPEN AGAIN UNTIL FILL UP.
Owner-reported narrative. 15 miles reported. Look up ODI 10926257 at NHTSA ↗