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U.S. public vehicle records

1998 Jeep GRAND CHEROKEE: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

842 owner complaints analyzed

4 distinct recall campaigns

105,000 mi median reported failure mileage

Scope: 1998 model year. Data snapshot: . 193 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Power Train:Automatic Transmission:Park/Neutral Start Interlock Switch is the most frequently named component, appearing in 260 of 842 complaints (30.9%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior13516.0%
Engine operation627.4%
Transmission and shifting586.9%
Fuel system concerns394.6%
Steering behavior374.4%
Electrical and battery issues253.0%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Power Train:Automatic Transmission:Park/Neutral Start Interlock Switch
260
Service Brakes, Hydraulic:Foundation Components:Disc:Rotor
76
Fuel System, Gasoline
50
Power Train:Automatic Transmission
44
Fuel/Propulsion System
42
Electrical System
33
Structure
30
Engine And Engine Cooling
25
Component breakdown data
CategoryCount
Power Train:Automatic Transmission:Park/Neutral Start Interlock Switch260
Service Brakes, Hydraulic:Foundation Components:Disc:Rotor76
Fuel System, Gasoline50
Power Train:Automatic Transmission44
Fuel/Propulsion System42
Electrical System33
Structure30
Engine And Engine Cooling25

Power Train:Automatic Transmission:Park/Neutral Start Interlock Switch: 260; Service Brakes, Hydraulic:Foundation Components:Disc:Rotor: 76; Fuel System, Gasoline: 50; Power Train:Automatic Transmission: 44; Fuel/Propulsion System: 42; Electrical System: 33; Structure: 30; Engine And Engine Cooling: 25

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
7
25,000 to 49,999
19
50,000 to 74,999
25
75,000 to 99,999
33
100,000 to 149,999
54
150,000 and above
55
Reported problems by failure mileage data
CategoryCount
Under 25,0007
25,000 to 49,99919
50,000 to 74,99925
75,000 to 99,99933
100,000 to 149,99954
150,000 and above55

Under 25,000: 7; 25,000 to 49,999: 19; 50,000 to 74,999: 25; 75,000 to 99,999: 33; 100,000 to 149,999: 54; 150,000 and above: 55

150,000 and above miles has the most reports with usable mileage (55). 649 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2000
96
2001
328
2002
105
2003
57
2004
22
2005
14
2006
11
2007
11
2008
18
2009
10
2010
7
2011
17
2012
8
2013
15
2014
68
2015
27
2016
13
2017
7
2018
4
2019
2
2022
1
2024
1
Complaints over time data
CategoryCount
200096
2001328
2002105
200357
200422
200514
200611
200711
200818
200910
20107
201117
20128
201315
201468
201527
201613
20177
20184
20192
20221
20241

2000: 96; 2001: 328; 2002: 105; 2003: 57; 2004: 22; 2005: 14; 2006: 11; 2007: 11; 2008: 18; 2009: 10; 2010: 7; 2011: 17; 2012: 8; 2013: 15; 2014: 68; 2015: 27; 2016: 13; 2017: 7; 2018: 4; 2019: 2; 2022: 1; 2024: 1

Pattern summary

Power Train:Automatic Transmission:Park/Neutral Start Interlock Switch leads the component reports. Braking behavior appears in 135 complaint narratives. Engine operation appears in 62 complaint narratives. Transmission and shifting appears in 58 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10000015 · 2002-12-13 (December 13, 2002)

RE: 00V136000 YOU IMPLEMENTED A RECALL THAT INCLUDED 1998 JEEP GRAND CHEROKEES IN CERTAIN STATES. MY QUESTION IS WHY WAS DELAWARE NOT INCLUDED IN THIS RECALL SINCE YOU HAVE PRACTICALLY EVERY STATE SURROUNDING DELAWARE INCLUDED? (IE. MARYLAND, NEW JERSEY, PA & NY.

Owner-reported narrative. Look up ODI 10000015 at NHTSA ↗

Owner report 10000158 · 2002-12-17 (December 17, 2002)

FUEL GAUGE - VEHICLE RUNS OUT OF FUEL AT 1/4 TANK MARKER. TS

Owner-reported narrative. 89,000 miles reported. Look up ODI 10000158 at NHTSA ↗

Owner report 10000650 · 2002-12-31 (December 31, 2002)

REAR DIFFERENTIAL

Owner-reported narrative. 76,000 miles reported. Look up ODI 10000650 at NHTSA ↗

Owner report 10001372 · 2002-12-23 (December 23, 2002)

CONSUMER STATED THAT THE DEALER IS TAKING TO LONG TO PERFORM THE RECALL#02V053000 INADVERTENTLY VEHICLE MOVEMENT. PLEASE PROVIDE THE NAME, NUMBER, AND ADDRESS. TS

Owner-reported narrative. Look up ODI 10001372 at NHTSA ↗

Owner report 10003097 · 2003-01-21 (January 21, 2003)

BROKEN EXHAUST MANIFOLD, ALLOWING EXHAUST GASES TO EXIT EXHAUST SYSTEM. ALLOWING GASES TO ENTER PASSENGER COMPARTMENT POSSIBLY CAUSING DEATH FROM CARBON MONOXIDE POISONING. THIS IS THE SECOND TIME THAT I HAD TO REPLACE THIS MANIFOLD. AT A COST OF $1127.00 EACH TIME.

Owner-reported narrative. Look up ODI 10003097 at NHTSA ↗

Owner report 10003495 · 2003-01-27 (January 27, 2003)

BRAKE LIGHTS COME ON EVEN THOUGH BRAKE PEDAL IS NOT BEING DEPRESSED.

Owner-reported narrative. 149,250 miles reported. Look up ODI 10003495 at NHTSA ↗

Owner report 10003825 · 2003-01-27 (January 27, 2003)

THE GAS GAUGE MALFUNCTIONS. (OFTEN STOPS AND DROPS TO EMPTY, CAUSES LOW FUEL LIGHT TO SIGNAL-UNTIL THE GAUGE RETURNS TO IT'S PROPER READING, THIS OCCURS WHEN THE TANK IS ABOUT THREE QUARTERS FULL, AND WILL READ EMPTY WHEN THE TANK IS FULL) SCC

Owner-reported narrative. Look up ODI 10003825 at NHTSA ↗

Owner report 10004287 · 2003-01-21 (January 21, 2003)

WHILE DRIVING THE HOOD WILL POP UP CAUSING LOST OF VISIBILITY. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. PH

Owner-reported narrative. Look up ODI 10004287 at NHTSA ↗

Recall history

4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

00V136000 · Service Brakes, Hydraulic:Foundation Components:Disc:Rotor

Reported: 2000-05-10 (May 10, 2000)

VEHICLE DESCRIPTION: PASSENGER AND MULTI-PURPOSE VEHICLES ORIGINALLY SOLD OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, ILLINOIS, INDIANA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, OR WISCONSIN, AND THE DISTRICT OF COLUMBIA. THE FRONT DISC BRAKE ROTORS CAN EXPERIENCE SEVERE CORROSION IF OPERATED FOR AN EXTENSIVE PERIOD IN THE "SALT BELT." IF THE ROTORS ARE NOT REPLACED, THE CORROSION CAN EVENTUALLY COMPROMISE THE STRUCTURAL INTEGRITY OF THE STAMPED STEEL CENTER HUB SECTION OF THE ROTOR.

Consequence: THE REDUCED STRENGTH CAN ALLOW THE CAST IRON WEAR SURFACE TO SEPARATE FROM THE HUB, REDUCING THE BRAKE EFFECTIVENESS OF THE VEHICLE.

Remedy: DEALERS WILL REPLACE THESE ROTORS WITH ROTORS THAT ARE COATED WITH A CORROSION PROTECTION.

NHTSA campaign record ↗
02V053000 · Power Train:Automatic Transmission:Lever And Linkage:Floor Shift

Reported: 2002-02-15 (February 15, 2002)

ON CERTAIN SPORT UTILITY VEHICLES, IF A DRIVER HAS NOT PLACED THE SHIFTER LEVER FULLY INTO THE "PARK" POSITION AND LEAVES THE VEHICLE RUNNING, THE VEHICLE MAY UNEXPECTEDLY MOVE REARWARD AFTER SEEMING TO BE STABLE.

Consequence: INADVERTENT MOVEMENT OF THE VEHICLE COULD RESULT IN A CRASH.

Remedy: DEALERS WILL INSTALL A SECONDARY DETENT SYSTEM TO THE FLOOR SHIFTER ASSEMBLY. DAIMLERCHRYSLER SENT INTERIM NOTICES TO OWNERS CONCERNING THIS PROBLEM ON MARCH 22, 2002. OWNER NOTIFICATION BEGAN SEPTEMBER 23, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

NHTSA campaign record ↗
13V252000 · Structure | Fuel System, Gasoline:Storage:Tank Assembly

Reported: 2013-06-19 (June 19, 2013)

Chrysler Group LLC (Chrysler) is recalling certain model year 1993-1998 Jeep Grand Cherokee and 2002-2007 Jeep Liberty vehicles. The fuel tanks in these vehicles are at risk of failure and leakage in certain rear impacts.

Consequence: A fuel leak in the presence of an ignition source may result in a fire.

Remedy: Owners may take their vehicles to dealers and the dealers will perform a free inspection of the rear structure. On vehicles in the recall that are not equipped with a tow hitch, Chrysler will install a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles in the recall that are equipped with an aftermarket tow hitch, Chrysler will assess whether the hitch and surrounding areas show evidence of sharp edges or other puncture risks. If so, Chrysler will replace the tow hitch with a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles already equipped with a Chrysler designed tow hitch, Chrysler will inspect the area around the tow hitch installation, and if any installation issues are identified, they will be repaired free of charge. The recall began on August 1, 2014. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign numbers are N45 (for the Grand Cherokee vehicles) and N46 (for the Liberty vehicles).

NHTSA campaign record ↗
98V023000 · Service Brakes, Hydraulic:Power Assist:Vacuum

Reported: 1998-02-10 (February 10, 1998)

VEHICLE DESCRIPTION: MULTI-PURPOSE PASSENGER VEHICLES. THE POWER BRAKE BOOSTER VACUUM RESERVOIR DIAPHRAGM CAN SPLIT OR TEAR.

Consequence: THIS CAN CAUSE AN INCREASE IN ENGINE IDLE SPEED AND A LOSS OF POWER ASSIST DURING BRAKE APPLICATION WITHOUT PRIOR WARNING.

Remedy: DEALERS WILL INSPECT THE BRAKE BOOSTER DATE CODE AND ANY BOOSTERS WITH THE SUSPECT MANUFACTURING DATE RANGE WILL BE REPLACED.

NHTSA campaign record ↗