1996 Jeep GRAND CHEROKEE: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
687 owner complaints analyzed
6 distinct recall campaigns
134,000 mi median reported failure mileage
Scope: 1996 model year. Data snapshot: . 143 complaints include usable failure mileage.
Most common problems
Power Train:Automatic Transmission:Park/Neutral Start Interlock Switch is the most frequently named component, appearing in 146 of 687 complaints (21.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 94 | 13.7% |
| Fuel system concerns | 75 | 10.9% |
| Steering behavior | 60 | 8.7% |
| Engine operation | 55 | 8.0% |
| Transmission and shifting | 52 | 7.6% |
| Electrical and battery issues | 26 | 3.8% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Power Train:Automatic Transmission:Park/Neutral Start Interlock Switch | 146 |
| Service Brakes, Hydraulic:Foundation Components:Disc:Rotor | 54 |
| Fuel System, Gasoline:Delivery:Fuel Pump | 41 |
| Power Train:Automatic Transmission | 33 |
| Electrical System | 31 |
| Fuel System, Gasoline | 30 |
| Fuel System, Gasoline:Storage:Tank Assembly | 28 |
| Fuel/Propulsion System | 28 |
Power Train:Automatic Transmission:Park/Neutral Start Interlock Switch: 146; Service Brakes, Hydraulic:Foundation Components:Disc:Rotor: 54; Fuel System, Gasoline:Delivery:Fuel Pump: 41; Power Train:Automatic Transmission: 33; Electrical System: 31; Fuel System, Gasoline: 30; Fuel System, Gasoline:Storage:Tank Assembly: 28; Fuel/Propulsion System: 28
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 6 |
| 25,000 to 49,999 | 2 |
| 50,000 to 74,999 | 17 |
| 75,000 to 99,999 | 20 |
| 100,000 to 149,999 | 47 |
| 150,000 and above | 51 |
Under 25,000: 6; 25,000 to 49,999: 2; 50,000 to 74,999: 17; 75,000 to 99,999: 20; 100,000 to 149,999: 47; 150,000 and above: 51
150,000 and above miles has the most reports with usable mileage (51). 544 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 1995 | 4 |
| 1996 | 13 |
| 2000 | 105 |
| 2001 | 248 |
| 2002 | 79 |
| 2003 | 41 |
| 2004 | 27 |
| 2005 | 11 |
| 2006 | 4 |
| 2007 | 8 |
| 2008 | 8 |
| 2009 | 6 |
| 2010 | 12 |
| 2011 | 3 |
| 2012 | 12 |
| 2013 | 13 |
| 2014 | 52 |
| 2015 | 22 |
| 2016 | 8 |
| 2017 | 3 |
| 2018 | 2 |
| 2019 | 2 |
| 2020 | 1 |
| 2021 | 1 |
| 2023 | 1 |
| 2024 | 1 |
1995: 4; 1996: 13; 2000: 105; 2001: 248; 2002: 79; 2003: 41; 2004: 27; 2005: 11; 2006: 4; 2007: 8; 2008: 8; 2009: 6; 2010: 12; 2011: 3; 2012: 12; 2013: 13; 2014: 52; 2015: 22; 2016: 8; 2017: 3; 2018: 2; 2019: 2; 2020: 1; 2021: 1; 2023: 1; 2024: 1
Pattern summary
Power Train:Automatic Transmission:Park/Neutral Start Interlock Switch leads the component reports. Braking behavior appears in 94 complaint narratives. Fuel system concerns appears in 75 complaint narratives. Steering behavior appears in 60 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10001157 · 2002-12-18 (December 18, 2002)
WHILE DRIVING AT LOW SPEEDS, AND DRIVER APPLIED BRAKES VEHICLE CONTINUED TO ACCELERATE AT HIGH SPEEDS. THIS RESULTED IN AN ACCIDENT. PLEASE PROVIDE MORE DETAILS. TS
Owner-reported narrative. Look up ODI 10001157 at NHTSA ↗
Owner report 10001550 · 2002-12-27 (December 27, 2002)
THE FUEL SENDING UNIT FAILED AS STATED IN RECALL NUMBER 97 V 194 000, HOWEVER THE RECALL DID NOT APPLY TO CONSUMER'S VEHICLE.TS THE RECALL ONLY APPLIED TO THE LATER MODELS. *JB
Owner-reported narrative. 68,000 miles reported. Look up ODI 10001550 at NHTSA ↗
Owner report 10001885 · 2003-01-02 (January 2, 2003)
THE TRANSMISSION BECAME WARM, CONSUMER STATES" SOME FLUID DRIPPED ONTO EXHAUST AND RESULTED IN A FIRE. TOOK TO A MECHANIC AND THEY STATED THAT THE EXHAUST TUBE SHOULD BE RE-ROUTED. PLEASE PROVIDE ANY FURTHER INFORMATION. TS
Owner-reported narrative. Look up ODI 10001885 at NHTSA ↗
Owner report 10002095 · 2003-01-06 (January 6, 2003)
CONSUMER STATES THAT THE FUEL TANK ASSEMBLY IS CRACKED CAUSING FUEL TO LEAK. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. PH
Owner-reported narrative. Look up ODI 10002095 at NHTSA ↗
Owner report 10003062 · 2003-01-20 (January 20, 2003)
MANIFOLD HAS 2 CRACKS IN IT.QUOTED $1500 TO FIX IT BY DEALERSHIP SERVICE CENTER.MANY FRIENDS HAVE TOLD ME THAT IT IS A DESIGN PROBLEM, MANIFOLDS ARE NOT SUPPOSED TO CRACK.
Owner-reported narrative. Look up ODI 10003062 at NHTSA ↗
Owner report 10003690 · 2003-01-13 (January 13, 2003)
CONSUMER IS HAVING PROBLEMS WITH THE FUEL PUMP. SHE STATED THAT THERE IS A REAL STRONG GAS SMELL. DEALER WAS CONTACTED AND STATED THAT THE FUEL PUMP IS DEFECTIVE. THEY ALSO SAID THAT THIS HAS HAPPENED THREE TIMES. PH
Owner-reported narrative. Look up ODI 10003690 at NHTSA ↗
Owner report 10004010 · 2003-01-16 (January 16, 2003)
CONSUMER HAS TO IDLE VEHICLE FOR AT LEAST 30 MINUTES BEFORE DRIVING IN ORDER TO GET THE TRANSMISSION FLUID TO FLOW THROUGH THE GEARS. IF NOT, VEHICLE SHIFTS GEARS EXCESSIVELY ROUGH AND "DROPS" FROM 1ST INTO 2ND GEAR. PH
Owner-reported narrative. Look up ODI 10004010 at NHTSA ↗
Owner report 10004673 · 2003-01-27 (January 27, 2003)
FUEL PUMP DOESN'T WORK BECAUSE INSIDE OF THE TANK FLAKES OFF WHICH CLOGS UP FUEL PUMP. DEALER STATES PARTS ARE UNAVAILABLE. *AK FUEL TANK AND PUMP ASSEMBLY ALL REPLACED. *TT
Owner-reported narrative. Look up ODI 10004673 at NHTSA ↗
Recall history
6 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
00V136000 · Service Brakes, Hydraulic:Foundation Components:Disc:Rotor
Reported: 2000-05-10 (May 10, 2000)
VEHICLE DESCRIPTION: PASSENGER AND MULTI-PURPOSE VEHICLES ORIGINALLY SOLD OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, ILLINOIS, INDIANA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, OR WISCONSIN, AND THE DISTRICT OF COLUMBIA. THE FRONT DISC BRAKE ROTORS CAN EXPERIENCE SEVERE CORROSION IF OPERATED FOR AN EXTENSIVE PERIOD IN THE "SALT BELT." IF THE ROTORS ARE NOT REPLACED, THE CORROSION CAN EVENTUALLY COMPROMISE THE STRUCTURAL INTEGRITY OF THE STAMPED STEEL CENTER HUB SECTION OF THE ROTOR.
Consequence: THE REDUCED STRENGTH CAN ALLOW THE CAST IRON WEAR SURFACE TO SEPARATE FROM THE HUB, REDUCING THE BRAKE EFFECTIVENESS OF THE VEHICLE.
Remedy: DEALERS WILL REPLACE THESE ROTORS WITH ROTORS THAT ARE COATED WITH A CORROSION PROTECTION.
NHTSA campaign record ↗02V053000 · Power Train:Automatic Transmission:Lever And Linkage:Floor Shift
Reported: 2002-02-15 (February 15, 2002)
ON CERTAIN SPORT UTILITY VEHICLES, IF A DRIVER HAS NOT PLACED THE SHIFTER LEVER FULLY INTO THE "PARK" POSITION AND LEAVES THE VEHICLE RUNNING, THE VEHICLE MAY UNEXPECTEDLY MOVE REARWARD AFTER SEEMING TO BE STABLE.
Consequence: INADVERTENT MOVEMENT OF THE VEHICLE COULD RESULT IN A CRASH.
Remedy: DEALERS WILL INSTALL A SECONDARY DETENT SYSTEM TO THE FLOOR SHIFTER ASSEMBLY. DAIMLERCHRYSLER SENT INTERIM NOTICES TO OWNERS CONCERNING THIS PROBLEM ON MARCH 22, 2002. OWNER NOTIFICATION BEGAN SEPTEMBER 23, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
NHTSA campaign record ↗13V252000 · Structure | Fuel System, Gasoline:Storage:Tank Assembly
Reported: 2013-06-19 (June 19, 2013)
Chrysler Group LLC (Chrysler) is recalling certain model year 1993-1998 Jeep Grand Cherokee and 2002-2007 Jeep Liberty vehicles. The fuel tanks in these vehicles are at risk of failure and leakage in certain rear impacts.
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Owners may take their vehicles to dealers and the dealers will perform a free inspection of the rear structure. On vehicles in the recall that are not equipped with a tow hitch, Chrysler will install a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles in the recall that are equipped with an aftermarket tow hitch, Chrysler will assess whether the hitch and surrounding areas show evidence of sharp edges or other puncture risks. If so, Chrysler will replace the tow hitch with a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles already equipped with a Chrysler designed tow hitch, Chrysler will inspect the area around the tow hitch installation, and if any installation issues are identified, they will be repaired free of charge. The recall began on August 1, 2014. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign numbers are N45 (for the Grand Cherokee vehicles) and N46 (for the Liberty vehicles).
NHTSA campaign record ↗95V193000 · Electrical System:Wiring:Fuses And Circuit Breakers
Reported: 1995-10-11 (October 11, 1995)
THE FASTENERS WHICH SECURE THE ALTERNATOR CIRCUIT FUSE TO THE POWER DISTRIBUTION CENTER MAY HAVE AN IMPROPER CLAMP LOAD.
Consequence: IMPROPER CLAMPING CAN RESULT IN ARCING AT THE CONNECTION POTENTIALLY CAUSING A FIRE IN THE ENGINE COMPARTMENT.
Remedy: DEALERS WILL REPLACE THE ALTERNATOR FUSE WITH A FUSE LINK AND ANY DAMAGE TO THE POWER DISTRIBUTION CENTER WILL BE REPAIRED.
NHTSA campaign record ↗97V039000 · Electrical System:Wiring
Reported: 1997-03-17 (March 17, 1997)
VEHICLE DESCRIPTION: VEHICLES EQUIPPED WITH MEMORY SEAT OPTION. THE MEMORY SEAT MODULE WIRING HARNESS CAN COME IN CONTACT WITH THE SEAT SPRING, A LOW RESISTANCE SHORT CIRCUIT CAN DEVELOP RESULTING IN LOCALIZED HEATING.
Consequence: THE LOCALIZED HEATING CAN RESULT IN IGNITION OF THE SEAT CUSHION MATERIAL AND A VEHICLE FIRE.
Remedy: DEALERS WILL RELOCATE THE MEMORY SEAT CONTROL MODULE AND WIRING HARNESS AND A PROTECTIVE SHIELD WILL BE INSTALLED ON THE SEAT FRAME.
NHTSA campaign record ↗98V006000 · Suspension:Front
Reported: 1998-01-12 (January 12, 1998)
VEHICLE DESCRIPTION: MULTI-PURPOSE VEHICLES EQUIPPED WITH "QUADRA-TRAC" TRANSFER CASE, TEMPORARY SPARE TIRE, AND ANY OF 225/70R16, 225/75R16 OR 245/70R15 ROAD TIRES. WHEN THE TEMPORARY SPARE TIRE IS IN USE, THE FRONT AXLE CAN OVERHEAT.
Consequence: AN OVERHEATED AXLE CAN FORCE AXLE FLUID OUT OF THE SEALS, INCREASING THE RISK OF A VEHICLE FIRE.
Remedy: DEALERS WILL REPLACE THE TEMPORARY SPARE TIRE WITH A FULL SIZED TIRE AND WHEEL.
NHTSA campaign record ↗