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U.S. public vehicle records

1996 Jeep GRAND CHEROKEE: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

687 owner complaints analyzed

6 distinct recall campaigns

134,000 mi median reported failure mileage

Scope: 1996 model year. Data snapshot: . 143 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Power Train:Automatic Transmission:Park/Neutral Start Interlock Switch is the most frequently named component, appearing in 146 of 687 complaints (21.3%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior9413.7%
Fuel system concerns7510.9%
Steering behavior608.7%
Engine operation558.0%
Transmission and shifting527.6%
Electrical and battery issues263.8%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Power Train:Automatic Transmission:Park/Neutral Start Interlock Switch
146
Service Brakes, Hydraulic:Foundation Components:Disc:Rotor
54
Fuel System, Gasoline:Delivery:Fuel Pump
41
Power Train:Automatic Transmission
33
Electrical System
31
Fuel System, Gasoline
30
Fuel System, Gasoline:Storage:Tank Assembly
28
Fuel/Propulsion System
28
Component breakdown data
CategoryCount
Power Train:Automatic Transmission:Park/Neutral Start Interlock Switch146
Service Brakes, Hydraulic:Foundation Components:Disc:Rotor54
Fuel System, Gasoline:Delivery:Fuel Pump41
Power Train:Automatic Transmission33
Electrical System31
Fuel System, Gasoline30
Fuel System, Gasoline:Storage:Tank Assembly28
Fuel/Propulsion System28

Power Train:Automatic Transmission:Park/Neutral Start Interlock Switch: 146; Service Brakes, Hydraulic:Foundation Components:Disc:Rotor: 54; Fuel System, Gasoline:Delivery:Fuel Pump: 41; Power Train:Automatic Transmission: 33; Electrical System: 31; Fuel System, Gasoline: 30; Fuel System, Gasoline:Storage:Tank Assembly: 28; Fuel/Propulsion System: 28

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
6
25,000 to 49,999
2
50,000 to 74,999
17
75,000 to 99,999
20
100,000 to 149,999
47
150,000 and above
51
Reported problems by failure mileage data
CategoryCount
Under 25,0006
25,000 to 49,9992
50,000 to 74,99917
75,000 to 99,99920
100,000 to 149,99947
150,000 and above51

Under 25,000: 6; 25,000 to 49,999: 2; 50,000 to 74,999: 17; 75,000 to 99,999: 20; 100,000 to 149,999: 47; 150,000 and above: 51

150,000 and above miles has the most reports with usable mileage (51). 544 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

1995
4
1996
13
2000
105
2001
248
2002
79
2003
41
2004
27
2005
11
2006
4
2007
8
2008
8
2009
6
2010
12
2011
3
2012
12
2013
13
2014
52
2015
22
2016
8
2017
3
2018
2
2019
2
2020
1
2021
1
2023
1
2024
1
Complaints over time data
CategoryCount
19954
199613
2000105
2001248
200279
200341
200427
200511
20064
20078
20088
20096
201012
20113
201212
201313
201452
201522
20168
20173
20182
20192
20201
20211
20231
20241

1995: 4; 1996: 13; 2000: 105; 2001: 248; 2002: 79; 2003: 41; 2004: 27; 2005: 11; 2006: 4; 2007: 8; 2008: 8; 2009: 6; 2010: 12; 2011: 3; 2012: 12; 2013: 13; 2014: 52; 2015: 22; 2016: 8; 2017: 3; 2018: 2; 2019: 2; 2020: 1; 2021: 1; 2023: 1; 2024: 1

Pattern summary

Power Train:Automatic Transmission:Park/Neutral Start Interlock Switch leads the component reports. Braking behavior appears in 94 complaint narratives. Fuel system concerns appears in 75 complaint narratives. Steering behavior appears in 60 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10001157 · 2002-12-18 (December 18, 2002)

WHILE DRIVING AT LOW SPEEDS, AND DRIVER APPLIED BRAKES VEHICLE CONTINUED TO ACCELERATE AT HIGH SPEEDS. THIS RESULTED IN AN ACCIDENT. PLEASE PROVIDE MORE DETAILS. TS

Owner-reported narrative. Look up ODI 10001157 at NHTSA ↗

Owner report 10001550 · 2002-12-27 (December 27, 2002)

THE FUEL SENDING UNIT FAILED AS STATED IN RECALL NUMBER 97 V 194 000, HOWEVER THE RECALL DID NOT APPLY TO CONSUMER'S VEHICLE.TS THE RECALL ONLY APPLIED TO THE LATER MODELS. *JB

Owner-reported narrative. 68,000 miles reported. Look up ODI 10001550 at NHTSA ↗

Owner report 10001885 · 2003-01-02 (January 2, 2003)

THE TRANSMISSION BECAME WARM, CONSUMER STATES" SOME FLUID DRIPPED ONTO EXHAUST AND RESULTED IN A FIRE. TOOK TO A MECHANIC AND THEY STATED THAT THE EXHAUST TUBE SHOULD BE RE-ROUTED. PLEASE PROVIDE ANY FURTHER INFORMATION. TS

Owner-reported narrative. Look up ODI 10001885 at NHTSA ↗

Owner report 10002095 · 2003-01-06 (January 6, 2003)

CONSUMER STATES THAT THE FUEL TANK ASSEMBLY IS CRACKED CAUSING FUEL TO LEAK. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. PH

Owner-reported narrative. Look up ODI 10002095 at NHTSA ↗

Owner report 10003062 · 2003-01-20 (January 20, 2003)

MANIFOLD HAS 2 CRACKS IN IT.QUOTED $1500 TO FIX IT BY DEALERSHIP SERVICE CENTER.MANY FRIENDS HAVE TOLD ME THAT IT IS A DESIGN PROBLEM, MANIFOLDS ARE NOT SUPPOSED TO CRACK.

Owner-reported narrative. Look up ODI 10003062 at NHTSA ↗

Owner report 10003690 · 2003-01-13 (January 13, 2003)

CONSUMER IS HAVING PROBLEMS WITH THE FUEL PUMP. SHE STATED THAT THERE IS A REAL STRONG GAS SMELL. DEALER WAS CONTACTED AND STATED THAT THE FUEL PUMP IS DEFECTIVE. THEY ALSO SAID THAT THIS HAS HAPPENED THREE TIMES. PH

Owner-reported narrative. Look up ODI 10003690 at NHTSA ↗

Owner report 10004010 · 2003-01-16 (January 16, 2003)

CONSUMER HAS TO IDLE VEHICLE FOR AT LEAST 30 MINUTES BEFORE DRIVING IN ORDER TO GET THE TRANSMISSION FLUID TO FLOW THROUGH THE GEARS. IF NOT, VEHICLE SHIFTS GEARS EXCESSIVELY ROUGH AND "DROPS" FROM 1ST INTO 2ND GEAR. PH

Owner-reported narrative. Look up ODI 10004010 at NHTSA ↗

Owner report 10004673 · 2003-01-27 (January 27, 2003)

FUEL PUMP DOESN'T WORK BECAUSE INSIDE OF THE TANK FLAKES OFF WHICH CLOGS UP FUEL PUMP. DEALER STATES PARTS ARE UNAVAILABLE. *AK FUEL TANK AND PUMP ASSEMBLY ALL REPLACED. *TT

Owner-reported narrative. Look up ODI 10004673 at NHTSA ↗

Recall history

6 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

00V136000 · Service Brakes, Hydraulic:Foundation Components:Disc:Rotor

Reported: 2000-05-10 (May 10, 2000)

VEHICLE DESCRIPTION: PASSENGER AND MULTI-PURPOSE VEHICLES ORIGINALLY SOLD OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, ILLINOIS, INDIANA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, OR WISCONSIN, AND THE DISTRICT OF COLUMBIA. THE FRONT DISC BRAKE ROTORS CAN EXPERIENCE SEVERE CORROSION IF OPERATED FOR AN EXTENSIVE PERIOD IN THE "SALT BELT." IF THE ROTORS ARE NOT REPLACED, THE CORROSION CAN EVENTUALLY COMPROMISE THE STRUCTURAL INTEGRITY OF THE STAMPED STEEL CENTER HUB SECTION OF THE ROTOR.

Consequence: THE REDUCED STRENGTH CAN ALLOW THE CAST IRON WEAR SURFACE TO SEPARATE FROM THE HUB, REDUCING THE BRAKE EFFECTIVENESS OF THE VEHICLE.

Remedy: DEALERS WILL REPLACE THESE ROTORS WITH ROTORS THAT ARE COATED WITH A CORROSION PROTECTION.

NHTSA campaign record ↗
02V053000 · Power Train:Automatic Transmission:Lever And Linkage:Floor Shift

Reported: 2002-02-15 (February 15, 2002)

ON CERTAIN SPORT UTILITY VEHICLES, IF A DRIVER HAS NOT PLACED THE SHIFTER LEVER FULLY INTO THE "PARK" POSITION AND LEAVES THE VEHICLE RUNNING, THE VEHICLE MAY UNEXPECTEDLY MOVE REARWARD AFTER SEEMING TO BE STABLE.

Consequence: INADVERTENT MOVEMENT OF THE VEHICLE COULD RESULT IN A CRASH.

Remedy: DEALERS WILL INSTALL A SECONDARY DETENT SYSTEM TO THE FLOOR SHIFTER ASSEMBLY. DAIMLERCHRYSLER SENT INTERIM NOTICES TO OWNERS CONCERNING THIS PROBLEM ON MARCH 22, 2002. OWNER NOTIFICATION BEGAN SEPTEMBER 23, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

NHTSA campaign record ↗
13V252000 · Structure | Fuel System, Gasoline:Storage:Tank Assembly

Reported: 2013-06-19 (June 19, 2013)

Chrysler Group LLC (Chrysler) is recalling certain model year 1993-1998 Jeep Grand Cherokee and 2002-2007 Jeep Liberty vehicles. The fuel tanks in these vehicles are at risk of failure and leakage in certain rear impacts.

Consequence: A fuel leak in the presence of an ignition source may result in a fire.

Remedy: Owners may take their vehicles to dealers and the dealers will perform a free inspection of the rear structure. On vehicles in the recall that are not equipped with a tow hitch, Chrysler will install a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles in the recall that are equipped with an aftermarket tow hitch, Chrysler will assess whether the hitch and surrounding areas show evidence of sharp edges or other puncture risks. If so, Chrysler will replace the tow hitch with a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles already equipped with a Chrysler designed tow hitch, Chrysler will inspect the area around the tow hitch installation, and if any installation issues are identified, they will be repaired free of charge. The recall began on August 1, 2014. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign numbers are N45 (for the Grand Cherokee vehicles) and N46 (for the Liberty vehicles).

NHTSA campaign record ↗
95V193000 · Electrical System:Wiring:Fuses And Circuit Breakers

Reported: 1995-10-11 (October 11, 1995)

THE FASTENERS WHICH SECURE THE ALTERNATOR CIRCUIT FUSE TO THE POWER DISTRIBUTION CENTER MAY HAVE AN IMPROPER CLAMP LOAD.

Consequence: IMPROPER CLAMPING CAN RESULT IN ARCING AT THE CONNECTION POTENTIALLY CAUSING A FIRE IN THE ENGINE COMPARTMENT.

Remedy: DEALERS WILL REPLACE THE ALTERNATOR FUSE WITH A FUSE LINK AND ANY DAMAGE TO THE POWER DISTRIBUTION CENTER WILL BE REPAIRED.

NHTSA campaign record ↗
97V039000 · Electrical System:Wiring

Reported: 1997-03-17 (March 17, 1997)

VEHICLE DESCRIPTION: VEHICLES EQUIPPED WITH MEMORY SEAT OPTION. THE MEMORY SEAT MODULE WIRING HARNESS CAN COME IN CONTACT WITH THE SEAT SPRING, A LOW RESISTANCE SHORT CIRCUIT CAN DEVELOP RESULTING IN LOCALIZED HEATING.

Consequence: THE LOCALIZED HEATING CAN RESULT IN IGNITION OF THE SEAT CUSHION MATERIAL AND A VEHICLE FIRE.

Remedy: DEALERS WILL RELOCATE THE MEMORY SEAT CONTROL MODULE AND WIRING HARNESS AND A PROTECTIVE SHIELD WILL BE INSTALLED ON THE SEAT FRAME.

NHTSA campaign record ↗
98V006000 · Suspension:Front

Reported: 1998-01-12 (January 12, 1998)

VEHICLE DESCRIPTION: MULTI-PURPOSE VEHICLES EQUIPPED WITH "QUADRA-TRAC" TRANSFER CASE, TEMPORARY SPARE TIRE, AND ANY OF 225/70R16, 225/75R16 OR 245/70R15 ROAD TIRES. WHEN THE TEMPORARY SPARE TIRE IS IN USE, THE FRONT AXLE CAN OVERHEAT.

Consequence: AN OVERHEATED AXLE CAN FORCE AXLE FLUID OUT OF THE SEALS, INCREASING THE RISK OF A VEHICLE FIRE.

Remedy: DEALERS WILL REPLACE THE TEMPORARY SPARE TIRE WITH A FULL SIZED TIRE AND WHEEL.

NHTSA campaign record ↗