2000 Jeep GRAND CHEROKEE: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
1,447 owner complaints analyzed
6 distinct recall campaigns
88,450 mi median reported failure mileage
Scope: 2000 model year. Data snapshot: . 741 complaints include usable failure mileage.
Most common problems
Service Brakes, Hydraulic:Foundation Components:Disc:Rotor is the most frequently named component, appearing in 239 of 1,447 complaints (16.5%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 493 | 34.1% |
| Steering behavior | 161 | 11.1% |
| Transmission and shifting | 78 | 5.4% |
| Engine operation | 62 | 4.3% |
| Electrical and battery issues | 48 | 3.3% |
| Fuel system concerns | 45 | 3.1% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Service Brakes, Hydraulic:Foundation Components:Disc:Rotor | 239 |
| Seats | 167 |
| Service Brakes, Hydraulic:Foundation Components:Disc | 86 |
| Electrical System | 77 |
| Engine And Engine Cooling:Cooling System:Fan | 65 |
| Power Train:Automatic Transmission | 58 |
| Power Train:Automatic Transmission:Park/Neutral Start Interlock Switch | 52 |
| Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip | 45 |
Service Brakes, Hydraulic:Foundation Components:Disc:Rotor: 239; Seats: 167; Service Brakes, Hydraulic:Foundation Components:Disc: 86; Electrical System: 77; Engine And Engine Cooling:Cooling System:Fan: 65; Power Train:Automatic Transmission: 58; Power Train:Automatic Transmission:Park/Neutral Start Interlock Switch: 52; Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip: 45
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 84 |
| 25,000 to 49,999 | 79 |
| 50,000 to 74,999 | 119 |
| 75,000 to 99,999 | 146 |
| 100,000 to 149,999 | 217 |
| 150,000 and above | 96 |
Under 25,000: 84; 25,000 to 49,999: 79; 50,000 to 74,999: 119; 75,000 to 99,999: 146; 100,000 to 149,999: 217; 150,000 and above: 96
100,000 to 149,999 miles has the most reports with usable mileage (217). 706 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2000 | 58 |
| 2001 | 196 |
| 2002 | 197 |
| 2003 | 123 |
| 2004 | 124 |
| 2005 | 52 |
| 2006 | 99 |
| 2007 | 105 |
| 2008 | 105 |
| 2009 | 78 |
| 2010 | 99 |
| 2011 | 45 |
| 2012 | 26 |
| 2013 | 19 |
| 2014 | 23 |
| 2015 | 39 |
| 2016 | 19 |
| 2017 | 13 |
| 2018 | 8 |
| 2019 | 7 |
| 2020 | 4 |
| 2021 | 3 |
| 2022 | 3 |
| 2025 | 2 |
2000: 58; 2001: 196; 2002: 197; 2003: 123; 2004: 124; 2005: 52; 2006: 99; 2007: 105; 2008: 105; 2009: 78; 2010: 99; 2011: 45; 2012: 26; 2013: 19; 2014: 23; 2015: 39; 2016: 19; 2017: 13; 2018: 8; 2019: 7; 2020: 4; 2021: 3; 2022: 3; 2025: 2
Pattern summary
Service Brakes, Hydraulic:Foundation Components:Disc:Rotor leads the component reports. Braking behavior appears in 493 complaint narratives. Steering behavior appears in 161 complaint narratives. Transmission and shifting appears in 78 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10000230 · 2002-12-18 (December 18, 2002)
TAIL LIGHTS OUT, ALARM SYSTEM WILL GO OFF BY ITSELF, WINDOWS MALFUNCTIONIN, AND WHILE DRIVING YOU CAN HEARTHE LOCKS, LOCKING AND UNLOCKING.
Owner-reported narrative. 42,000 miles reported. Look up ODI 10000230 at NHTSA ↗
Owner report 10000443 · 2002-12-31 (December 31, 2002)
ROTORS HAVE HAD TO BE REPLACED EVERY 7000 MILES. WHEN ROTORS BECOME WARPED, IT BECOMES ALMOST UNDRIVABLE. TS
Owner-reported narrative. Look up ODI 10000443 at NHTSA ↗
Owner report 10000456 · 2003-01-01 (January 1, 2003)
CONTINUE TO EXPERIENCE FRONT BRAKE ROTOR FAILURE DUE TO WARPAGE. THIS HAS OCCURRED EVERY 6,000-8,000 MILES. ROTORS AND PADS HAVE BEEN REPLACED 4 TIMES WITH THE CALIPERS REPLACED THE LAST TIME PER TSB #0500302 DTD 5/02. THEY HAVE NOW FAILED AGAIN EVEN WITH THE NEW CALIPERS. THE DEALER HAS BEEN GREAT, HOWEVER THIS IS A DESIGN FLAW WITH CHRYSLER/JEEP THAT NEEDS A RECALL AND A PERMANENT FIX. IT IS A SAFETY ISSUE AS WELL AS A TIME ISSUE TO HAVE IT FIXED EVERY 8,000 MILES! CHRYSLER REFUSES TO PROVIDE AN EXTEDNED WARRANTY OR ANY LASTING SOLUTION…
Owner-reported narrative. 40,600 miles reported. Look up ODI 10000456 at NHTSA ↗
Owner report 10000637 · 2002-12-30 (December 30, 2002)
SAFETY ISSUE: POWER DOOR LOCKS INOPERABLE. 2000 JEEP GRAND CHEROKEE. ON THREE (3) SEPERATE OCCASSIONS, WE HAVE HAD TO HAVE THREE (3) SEPERATE ELECTRONIC LOCKING SYSTEMS REPLACED ON THREE (3) SEPERATE DOORS/HATCHES ON THIS VEHICLE. IN ALL THREE INCIDENTS, THE "ACTUATOR" HAS FAILED TO EITHER LOCK AND/OR UNLOCK EACH INDIVIDUALLY EFFECTED DOOR. ON ONE OCCASSION, WE WERE UNABLE TO EXIT THE DRIVER'S DOOR AT ALL, THUS HAVING TO CLIMB OVER TO THE PASSENGER'S FRONT DOOR TO EXIT. WHEN WE CONTACT THE MANUFACTUER - EACH TIME - THEY TELL US THAT THESE…
Owner-reported narrative. 32,000 miles reported. Look up ODI 10000637 at NHTSA ↗
Owner report 10000896 · 2003-01-10 (January 10, 2003)
2000 JEEP CHEROKEE DOOR LOCKS 7 FAILURES, DOES NOT LOCK WHEN UNDERWAY
Owner-reported narrative. 2,000 miles reported. Look up ODI 10000896 at NHTSA ↗
Owner report 10001100 · 2002-12-17 (December 17, 2002)
WHILE TRAVELING ABOUT 65MPH ON THE HIGHWAY WITHOUT PRIOR WARNING . THE TRANSMISSION FROZE UP AND THE VEHICLE SHUT DOWN PLEASE PROVIDE ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM. TS
Owner-reported narrative. Look up ODI 10001100 at NHTSA ↗
Owner report 10001425 · 2002-12-16 (December 16, 2002)
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH A VIBRATION ON THE STEERING WHEEL. ALSO STATED THAT WHILE DRIVING THE VEHICLE EVERY TIME HE STEPS ON THE BRAKE PEDAL THE STEERING WHEEL WILL VIBRATE. DEALER WAS CONTACTED AND STATED THAT THE ROTORS WERE BAD.
Owner-reported narrative. Look up ODI 10001425 at NHTSA ↗
Owner report 10001472 · 2003-01-08 (January 8, 2003)
WHILE IN MOTION, CONSUMER WAS REAR ENDED. THE REAR SEAT HEADRESTS WERE EJECTED FROM THEIR HOLDERS STRIKING THE CONSUMER AND THE PASSENGER IN THE BACK OF THEIR HEADS CAUSING DEEP CUTS. ALSO, THE AIR BAGS FAILED TO DEPLOY. *JG *JB
Owner-reported narrative. 24,000 miles reported. Look up ODI 10001472 at NHTSA ↗
Recall history
6 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
00V034000 · Seat Belts
Reported: 2000-02-04 (February 4, 2000)
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SEAT BELT SHOULDER HEIGHT ADJUSTABLE TURNING LOOP (ATL) TOP MOUNTING BOLT WAS INADEQUATELY MANUFACTURED.
Consequence: THE AFFECTED MOUNTING BOLTS MAY NOT WITHSTAND SUFFICIENT FORCE TO FUNCTION PROPERLY IN CERTAIN IMPACT SITUATIONS, INCREASING THE RISK OF INJURY TO A BELTED OCCUPANT.
Remedy: DEALERS WILL REPLACE THE SHOULDER BELT HEIGHT ADJUSTER MOUNTING BOLTS.
NHTSA campaign record ↗00V195000 · Fuel System, Gasoline:Storage:Tank Assembly
Reported: 2000-07-17 (July 17, 2000)
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUILT WITH FUEL TANKS WITH SUSPECT VENT TUBE WELDS.
Consequence: SEPARATION OF THE VENT TUBE WELD COULD RESULT IN A FUEL LEAK. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE ANY FUEL TANKS BUILT IN THE SUSPECT TIME PERIOD. THE VEHICLE WILL BE INSPECTED AND IF THE BAR CODE ON THE FUEL TANK INDICATES THAT THE TANK WAS BUILT DURING THE SUSPECT PERIOD, IT WILL BE REPLACED.
NHTSA campaign record ↗02V104000 · Fuel System, Gasoline:Fuel Injection System:Injectors
Reported: 2002-04-08 (April 8, 2002)
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.
Consequence: THIS COULD RESULT IN A VEHICLE FIRE.
Remedy: DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
NHTSA campaign record ↗06V199000 · Engine And Engine Cooling:Cooling System:Fan
Reported: 2006-06-08 (June 8, 2006)
ON CERTAIN SPORT UTILITY VEHICLES, THE PLASTIC BLADES OF THE ELECTRIC MOTOR DRIVEN COOLING FAN MAY SEPARATE AND PENETRATE THE SHROUD.
Consequence: IF THIS OCCURS WHILE THE HOOD IS OPEN, A PERSON IN THE VICINITY OF THE ENGINE COULD BE STRUCK BY THE BLADE AND INJURED.
Remedy: DEALERS WILL REPLACE THE ELECTRIC COOLING FAN MODULES FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 4, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
NHTSA campaign record ↗99V312000 · Steering:Gear Box (Other Than Rack And Pinion)
Reported: 1999-11-04 (November 4, 1999)
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. SOME STEERING GEAR UNITS WERE ASSEMBLED WITH INTERNAL END-OF-TRAVEL-STOPS THAT MISSED THE HEAT TREAT PROCESS, RESULTING IN SOFT INTERNAL TRAVEL STOPS.
Consequence: THIS COULD RESULT IN STICKING, BINDING, OR SEIZING OF THE STEERING GEAR.
Remedy: DEALERS WILL REPLACE THE STEERING GEAR ON INVOLVED VEHICLES.
NHTSA campaign record ↗99V343000 · Air Bags:Frontal
Reported: 1999-12-02 (December 2, 1999)
VEHICLE DESCRIPTION: PASSENGER AND SPORT UTILITY VEHICLES. THE PASSENGER AIR BAG INFLATOR ASSEMBLY CONTAINS AN INCORRECT INFLATOR CHARGE AMOUNT.
Consequence: THIS CONDITION COULD INCREASE THE RISK OF A PASSENGER OCCUPANT INJURY UNDER CERTAIN ACCIDENT CONDITIONS.
Remedy: DEALERS WILL REPLACE THE AIR BAG MODULE WITH A CORRECT MODULE.
NHTSA campaign record ↗