2000 Jeep GRAND CHEROKEE problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
1,447 owner complaints analyzed
6 distinct recall campaigns
88,450 mi median reported failure mileage
Scope: 2000 model year. Data snapshot: . 741 complaints include usable failure mileage.
Most common problems
Service Brakes, Hydraulic:Foundation Components:Disc:Rotor is the most frequently named component, appearing in 239 of 1,447 complaints (16.5%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 493 | 34.1% |
| Steering behavior | 161 | 11.1% |
| Transmission and shifting | 78 | 5.4% |
| Engine operation | 62 | 4.3% |
| Electrical and battery issues | 48 | 3.3% |
| Fuel system concerns | 45 | 3.1% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Service Brakes, Hydraulic:Foundation Components:Disc:Rotor | 239 |
| Seats | 167 |
| Service Brakes, Hydraulic:Foundation Components:Disc | 86 |
| Electrical System | 77 |
| Engine And Engine Cooling:Cooling System:Fan | 65 |
| Power Train:Automatic Transmission | 58 |
| Power Train:Automatic Transmission:Park/Neutral Start Interlock Switch | 52 |
| Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip | 45 |
Service Brakes, Hydraulic:Foundation Components:Disc:Rotor: 239; Seats: 167; Service Brakes, Hydraulic:Foundation Components:Disc: 86; Electrical System: 77; Engine And Engine Cooling:Cooling System:Fan: 65; Power Train:Automatic Transmission: 58; Power Train:Automatic Transmission:Park/Neutral Start Interlock Switch: 52; Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip: 45
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 84 |
| 25,000 to 49,999 | 79 |
| 50,000 to 74,999 | 119 |
| 75,000 to 99,999 | 146 |
| 100,000 to 149,999 | 217 |
| 150,000 and above | 96 |
Under 25,000: 84; 25,000 to 49,999: 79; 50,000 to 74,999: 119; 75,000 to 99,999: 146; 100,000 to 149,999: 217; 150,000 and above: 96
100,000 to 149,999 miles has the most reports with usable mileage (217). 706 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2000 | 58 |
| 2001 | 196 |
| 2002 | 197 |
| 2003 | 123 |
| 2004 | 124 |
| 2005 | 52 |
| 2006 | 99 |
| 2007 | 105 |
| 2008 | 105 |
| 2009 | 78 |
| 2010 | 99 |
| 2011 | 45 |
| 2012 | 26 |
| 2013 | 19 |
| 2014 | 23 |
| 2015 | 39 |
| 2016 | 19 |
| 2017 | 13 |
| 2018 | 8 |
| 2019 | 7 |
| 2020 | 4 |
| 2021 | 3 |
| 2022 | 3 |
| 2025 | 2 |
2000: 58; 2001: 196; 2002: 197; 2003: 123; 2004: 124; 2005: 52; 2006: 99; 2007: 105; 2008: 105; 2009: 78; 2010: 99; 2011: 45; 2012: 26; 2013: 19; 2014: 23; 2015: 39; 2016: 19; 2017: 13; 2018: 8; 2019: 7; 2020: 4; 2021: 3; 2022: 3; 2025: 2
Pattern summary
Service Brakes, Hydraulic:Foundation Components:Disc:Rotor leads the component reports. Braking behavior appears in 493 complaint narratives. Steering behavior appears in 161 complaint narratives. Transmission and shifting appears in 78 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10000456 · 2003-01-01 (January 1, 2003)
CONTINUE TO EXPERIENCE FRONT BRAKE ROTOR FAILURE DUE TO WARPAGE. THIS HAS OCCURRED EVERY 6,000-8,000 MILES. ROTORS AND PADS HAVE BEEN REPLACED 4 TIMES WITH THE CALIPERS REPLACED THE LAST TIME PER TSB #0500302 DTD 5/02. THEY HAVE NOW FAILED AGAIN EVEN WITH THE NEW CALIPERS. THE DEALER HAS BEEN GREAT, HOWEVER THIS IS A DESIGN FLAW WITH CHRYSLER/JEEP THAT NEEDS A RECALL AND A PERMANENT FIX. IT IS A SAFETY ISSUE AS WELL AS A TIME ISSUE TO HAVE IT FIXED EVERY 8,000 MILES! CHRYSLER REFUSES TO PROVIDE AN EXTEDNED WARRANTY OR ANY LASTING SOLUTION…
Owner-reported narrative. 40,600 miles reported. Look up ODI 10000456 at NHTSA ↗
Owner report 10001425 · 2002-12-16 (December 16, 2002)
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH A VIBRATION ON THE STEERING WHEEL. ALSO STATED THAT WHILE DRIVING THE VEHICLE EVERY TIME HE STEPS ON THE BRAKE PEDAL THE STEERING WHEEL WILL VIBRATE. DEALER WAS CONTACTED AND STATED THAT THE ROTORS WERE BAD.
Owner-reported narrative. Look up ODI 10001425 at NHTSA ↗
Owner report 10001899 · 2003-01-03 (January 3, 2003)
JEEP IS EQUIPPED WITH ABS BRAKES. THE BRAKE PAD ROTORS AND CALIPERS HAVE BEEN REPLACED TWICE WITHIN 8000 MILES ACCUMULATION. TS THERE WAS A SHIMMY IN THE STEERING WHEEL DUE TO THE BRAKE PROBLEM. THE CONSUMER REQUESTED REIMBURSEMENT FOR THE MONIES SPENT ON REPAIR. SCC
Owner-reported narrative. 26,927 miles reported. Look up ODI 10001899 at NHTSA ↗
Owner report 10001100 · 2002-12-17 (December 17, 2002)
WHILE TRAVELING ABOUT 65MPH ON THE HIGHWAY WITHOUT PRIOR WARNING . THE TRANSMISSION FROZE UP AND THE VEHICLE SHUT DOWN PLEASE PROVIDE ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM. TS
Owner-reported narrative. Look up ODI 10001100 at NHTSA ↗
Owner report 10017702 · 2003-04-28 (April 28, 2003)
WHILE DRIVING, THE AUTOMATIC TRANSMISSION FAILED TO SHIFT PROPERLY. *JB
Owner-reported narrative. Look up ODI 10017702 at NHTSA ↗
Owner report 10011624 · 2003-03-31 (March 31, 2003)
THE VEHICLE STALLED, THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THE ENGINE HAD BLOWN. THE CONSUMER RECEIVED A RECALL RELATED TO THIS PROBLEM AND REQUESTED THAT CHRYSLER PROVIDE ASSISTANCE FOR THE COST OF REPAIRS. PH *NLM
Owner-reported narrative. 51,611 miles reported. Look up ODI 10011624 at NHTSA ↗
Owner report 10018542 · 2003-05-12 (May 12, 2003)
2000 JEEP GRAND CHEROKEE STALLS AT STOP LIGHTS AND IN STOP AND GO TRAFFIC. ALSO ACCELERATES ON ITS OWN AT STOPS..VERY DANGEROUS. WHEN IT HAPPENS IT ALSO LUNGES FORWARD WHILE DRIVING, AND STEERING WILL LOCK UP. *NLM
Owner-reported narrative. 45,000 miles reported. Look up ODI 10018542 at NHTSA ↗
Owner report 10000637 · 2002-12-30 (December 30, 2002)
SAFETY ISSUE: POWER DOOR LOCKS INOPERABLE. 2000 JEEP GRAND CHEROKEE. ON THREE (3) SEPERATE OCCASSIONS, WE HAVE HAD TO HAVE THREE (3) SEPERATE ELECTRONIC LOCKING SYSTEMS REPLACED ON THREE (3) SEPERATE DOORS/HATCHES ON THIS VEHICLE. IN ALL THREE INCIDENTS, THE "ACTUATOR" HAS FAILED TO EITHER LOCK AND/OR UNLOCK EACH INDIVIDUALLY EFFECTED DOOR. ON ONE OCCASSION, WE WERE UNABLE TO EXIT THE DRIVER'S DOOR AT ALL, THUS HAVING TO CLIMB OVER TO THE PASSENGER'S FRONT DOOR TO EXIT. WHEN WE CONTACT THE MANUFACTUER - EACH TIME - THEY TELL US THAT THESE…
Owner-reported narrative. 32,000 miles reported. Look up ODI 10000637 at NHTSA ↗
Owner report 10030348 · 2003-07-29 (July 29, 2003)
MY HAS A 2000 JEEP GRAND CHEROKEE LIMITED AND THE AIR CONDITIONER HAS MELTED WHERE IT PLUGS INTO THE RESISTOR THAT GOES TO THE BLOWER MOTOR. I WENT TO A LOCAL SALVAGE YARD IN HOPES OF FINDING A WRECKED VEHICLE SIMILAR TO OURS TO BUT THE WIRING HARNESS. TO MY DISMAY HE HAD 2 BUT THERE WAS ONLY ONE PROBLEM THEY HAD BURNED, WITH FIRES STARTING AT THE RESISTOR DESCRIBED ABOVE. I LEFT JEEP AN EMAIL EXPLAINING WHAT I FOUND AND THAT WAS AFRAID OURS WOULD COME TO THE SAME FATE. THERE RESPONSE WAS THAT THERE WERE NO ACTIVE RECALLS ON THIS VEHICLE AN…
Owner-reported narrative. 56,500 miles reported. Look up ODI 10030348 at NHTSA ↗
Owner report 10005798 · 2003-02-13 (February 13, 2003)
VEHICLE HAS LESS THAN 40,000 MILES AND THE FUEL PUMP SEAL HAS DETERIATED CAUSING VERY HARD STARTING AFTER THE VEHICLE SITS FOR SEVERAL HOURS. DEALER SAID THEY ARE SEEING A NUMBER OF THESE FAILURES. REPAIR COST IS SEVREAL HUNDRED DOLLARS FOR A SMALL O-RING GASKET.
Owner-reported narrative. 39,500 miles reported. Look up ODI 10005798 at NHTSA ↗
Owner report 10018936 · 2003-05-19 (May 19, 2003)
VERY HARD TO START. HAVE TO GIVE IT A LITTLE GAS TO START. RARELY STARTS ON FIRST TRY. DEALER IS REPLACING FUEL PUMP/FUEL TANK O-RING. FUEL TANK HAS TO BE DRAINED TO REPLACE O-RING. O-RING IS A $15 DOLLAR PART. TOTAL BILL TO REPLACE IS $188.90 INCLUDING TAX AND LABOR...OUCH!! OBVIOUSLY FUEL SYSTEM IS SUCKING AIR AS A RESULT OF FAULTY O-RING. VEHICLE ONLY HAS 38,000 MILES. *JB
Owner-reported narrative. 38,000 miles reported. Look up ODI 10018936 at NHTSA ↗