Chevrolet IMPALA problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
10,356 owner complaints analyzed
57 distinct recall campaigns
70,000 mi median reported failure mileage
Scope: 1958 to 2020 model years. Data snapshot: . 7,611 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 2,786 of 10,356 complaints (26.9%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 1,443 | 13.9% |
| Steering behavior | 1,359 | 13.1% |
| Electrical and battery issues | 1,263 | 12.2% |
| Engine operation | 668 | 6.5% |
| Transmission and shifting | 652 | 6.3% |
| Fuel system concerns | 162 | 1.6% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 2786 |
| Engine | 1263 |
| Steering | 995 |
| Air Bags | 835 |
| Electronic Stability Control (Esc) | 763 |
| Power Train | 680 |
| Vehicle Speed Control | 605 |
| Unknown Or Other | 574 |
Electrical System: 2,786; Engine: 1,263; Steering: 995; Air Bags: 835; Electronic Stability Control (Esc): 763; Power Train: 680; Vehicle Speed Control: 605; Unknown Or Other: 574
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1011 |
| 25,000 to 49,999 | 1425 |
| 50,000 to 74,999 | 1645 |
| 75,000 to 99,999 | 1328 |
| 100,000 to 149,999 | 1499 |
| 150,000 and above | 703 |
Under 25,000: 1,011; 25,000 to 49,999: 1,425; 50,000 to 74,999: 1,645; 75,000 to 99,999: 1,328; 100,000 to 149,999: 1,499; 150,000 and above: 703
50,000 to 74,999 miles has the most reports with usable mileage (1,645). 2,745 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 1995 | 11 |
| 1996 | 15 |
| 2000 | 113 |
| 2001 | 123 |
| 2002 | 176 |
| 2003 | 243 |
| 2004 | 252 |
| 2005 | 268 |
| 2006 | 253 |
| 2007 | 321 |
| 2008 | 579 |
| 2009 | 541 |
| 2010 | 601 |
| 2011 | 551 |
| 2012 | 395 |
| 2013 | 512 |
| 2014 | 1550 |
| 2015 | 830 |
| 2016 | 695 |
| 2017 | 438 |
| 2018 | 406 |
| 2019 | 504 |
| 2020 | 340 |
| 2021 | 192 |
| 2022 | 126 |
| 2023 | 119 |
| 2024 | 87 |
| 2025 | 71 |
| 2026 | 44 |
1995: 11; 1996: 15; 2000: 113; 2001: 123; 2002: 176; 2003: 243; 2004: 252; 2005: 268; 2006: 253; 2007: 321; 2008: 579; 2009: 541; 2010: 601; 2011: 551; 2012: 395; 2013: 512; 2014: 1,550; 2015: 830; 2016: 695; 2017: 438; 2018: 406; 2019: 504; 2020: 340; 2021: 192; 2022: 126; 2023: 119; 2024: 87; 2025: 71; 2026: 44
Pattern summary
Electrical System leads the component reports. Braking behavior appears in 1,443 complaint narratives. Steering behavior appears in 1,359 complaint narratives. Electrical and battery issues appears in 1,263 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 8022680 · 2002-11-13 (November 13, 2002)
WHILE DRIVING THE ABS LIGHT ILLUMINATED, BRAKE PEDAL BECAME VERY HARD. CONSUMER STATES THERE WAS NO BRAKES, TO AVOID AN ACCIDENT CONSUMER HAD TO SWERVE AROUND TRAFFIC TO COME TO A SAFE STOP. PLEASE PROVIDE ANY FURTHER INFORMATION. MR
Owner-reported narrative. Look up ODI 8022680 at NHTSA ↗
Owner report 480336 · 1995-01-30 (January 30, 1995)
STEERING WHEEL JERKS WHEN BRAKING.
Owner-reported narrative. Look up ODI 480336 at NHTSA ↗
Owner report 10327005 · 2010-04-22 (April 22, 2010)
TL*THE CONTACT OWNS A 1963 CHEVROLET IMPALA. WHILE DRIVING AT APPROXIMATELY 20 MPH AND TURNING RIGHT, THE CONTACT NOTICED A SHEARING NOISE FROM OUTSIDE THE VEHICLE. IT WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 65,000. REMAILED 09/16/14*LJ
Owner-reported narrative. 65,000 miles reported. Look up ODI 10327005 at NHTSA ↗
Owner report 506842 · 1996-07-30 (July 30, 1996)
ROUTE OF POWER STEERING HOSE CAUSED IT TO BE CUT BY TIE ROD. *DH
Owner-reported narrative. Look up ODI 506842 at NHTSA ↗
Owner report 10296359 · 2009-12-18 (December 18, 2009)
TL* THE CONTACT OWNS A 1966 CHEVROLET IMPALA . HE PURCHASED AN EVERSTART MODEL # 24MS-6 BATTERY . SEVERAL DAYS LATER AFTER TURNING ON THE VEHICLE, HE HEARD A SIZZLING SOUND. HE PULLED OVER AND THEN OPENED THE HOOD, AND THE BATTERY EXPLODED IN HIS FACE. THERE WERE NO MAJOR INJURIES. THE STORE THAT SOLD HIM THE BATTERY WAS WALMART. A REPRESENTATIVE STATED THAT THEY NEEDED TO BRING THE BATTERY TO THE STORE. THE FAILURE AND CURRENT MILEAGES WERE 85000. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE.
Owner-reported narrative. 85,000 miles reported. Look up ODI 10296359 at NHTSA ↗
Owner report 718202 · 2000-02-02 (February 2, 2000)
MY HUSBAND DISASSEMBLED THE GAS TANK TO GET TO THE FUEL PUMP SO HE COULD REPLACE IT. THE FUEL PUMP IS LOCATED INSIDE THE TANK AND WHEN HE LOOKED AND THE WIRING HARNESS THE WIRES HAD MELTED THE EXTERIOR COATING AND THE PLASTIC FITTING THAT ALSO SIT IN THE GAS TANK. WE FEEL THAT THIS COULD HAVE ENDED VERY TRAGIC WITH THE GAS TANK CATCHING ON FIRE. I AM 5 MONTHS PREGNANT AND WOULD LIKE TO KNOW IF THIS PROBLEM HAS OCCURRED IN THE PAST AND IF THERE IS SOME SORT OF ACTION WE CAN TAKE TO KEEP IT FROM HAPPENING AGAIN. *AK( DOT NUMBER: )
Owner-reported narrative. Look up ODI 718202 at NHTSA ↗
Owner report 856015 · 2000-02-02 (February 2, 2000)
VEHICLE STALLS WITHOUT INDICATION. GAS CAP WAS REPLACED. THEN FUEL PUMP WAS REPLACE. ALSO, NOTICED WIRES WERE BURNING. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATON. *AK
Owner-reported narrative. Look up ODI 856015 at NHTSA ↗
Owner report 10016665 · 2003-04-28 (April 28, 2003)
I HAD A STALLING PROBLEM WHICH I DIAGNOSED TO THE FUEL DELIVERY SYSTEM. I REMOVED FUEL PUMP AND SENDING UNIT WHICH IS LOCATED INSIDE THE FUEL TANK SUBMERGED IN GAS. I WAS ALARMED TO NOTE CHARRING AND MELTING OF INSULATION ON THE THREE WIRE HARNESS WHICH CONNECTS THE POWER TO THE FUEL PUMP, SENDING UNIT INSIDE THE FUEL TANK. THIS SEEMS INCREDIBLY DANGEROUS. I THEN LOGGED ONTO NHTSA TO DISCOVER AN ALARMING NUMBER OF SIMILAR COMPLAINTS. I REPLACED COMPONENTS MYSELF AT A COST OF $375.00. *NLM
Owner-reported narrative. 169,000 miles reported. Look up ODI 10016665 at NHTSA ↗
Owner report 10216522 · 2008-01-30 (January 30, 2008)
1993 CHEVY CAVALIER-TRANSMISSION WOULD NOT DISENGAGE DURING STOPPING. I HAD A DEFECTIVE PART REMANUFACTURED AND REPLACED. *TR
Owner-reported narrative. 120,000 miles reported. Look up ODI 10216522 at NHTSA ↗
Owner report 881947 · 2001-03-02 (March 2, 2001)
ON TWO OCCASIONS VEHICLE WENT INTO REVERSE AFTER SHIFTING FROM PARK TO DRIVE. VEHICLE GOING BACK TO DEALER SHOP FOR SECOND TIME FOR THIS INCIDENT. *AK *SLC
Owner-reported narrative. Look up ODI 881947 at NHTSA ↗
Owner report 10075497 · 2004-06-01 (June 1, 2004)
CONSUMER COMPLAINED ABOUT THE CONNECTOR FOR THE FUEL PUMP. VEHICLE WAS EQUIPPED WITH A HARNESS TO THE FUEL PUMP WHICH BURNT. THE WIRES BECAME HOT AND MELTED THE PLASTIC INSULATION, CAUSING THE PUMP NOT TO WORK. *AK
Owner-reported narrative. 129,500 miles reported. Look up ODI 10075497 at NHTSA ↗
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2004 | 4 |
| 2005 | 1 |
| 2006 | 1 |
| 2007 | 2 |
| 2008 | 2 |
| 2009 | 5 |
| 2010 | 4 |
| 2011 | 2 |
| 2012 | 3 |
| 2013 | 1 |
| 2014 | 12 |
| 2015 | 3 |
| 2016 | 0 |
| 2017 | 0 |
| 2018 | 1 |
| 2019 | 1 |
| 2020 | 0 |
2004: 4; 2005: 1; 2006: 1; 2007: 2; 2008: 2; 2009: 5; 2010: 4; 2011: 2; 2012: 3; 2013: 1; 2014: 12; 2015: 3; 2016: 0; 2017: 0; 2018: 1; 2019: 1; 2020: 0
Year-by-year records
| Model year | Complaints | Recalls | Change in recalls |
|---|---|---|---|
| 1958 | 1 | 0 | Not available |
| 1963 | 1 | 0 | Not available |
| 1965 | 0 | 3 | Not available |
| 1966 | 3 | 2 | -1 |
| 1967 | 2 | 2 | 0 |
| 1968 | 0 | 2 | 0 |
| 1969 | 0 | 4 | +2 |
| 1971 | 0 | 4 | Not available |
| 1972 | 0 | 2 | -2 |
| 1973 | 0 | 1 | -1 |
| 1974 | 0 | 3 | +2 |
| 1976 | 0 | 1 | Not available |
| 1977 | 1 | 3 | +2 |
| 1978 | 0 | 3 | 0 |
| 1979 | 1 | 3 | 0 |
| 1980 | 0 | 3 | 0 |
| 1981 | 1 | 2 | -1 |
| 1982 | 1 | 2 | 0 |
| 1983 | 2 | 1 | -1 |
| 1985 | 1 | 0 | Not available |
| 1987 | 1 | 0 | Not available |
| 1993 | 2 | 0 | Not available |
| 1994 | 12 | 0 | 0 |
| 1995 | 25 | 0 | 0 |
| 1996 | 51 | 0 | 0 |
| 1997 | 1 | 0 | 0 |
| 1998 | 2 | 0 | 0 |
| 1999 | 3 | 0 | 0 |
| 2000 | 810 | 7 | +7 |
| 2001 | 742 | 7 | 0 |
| 2002 | 795 | 4 | -3 |
| 2003 | 694 | 5 | +1 |
| 2004 | 1,072 | 4 | -1 |
| 2005 | 609 | 1 | -3 |
| 2006 | 524 | 1 | 0 |
| 2007 | 627 | 2 | +1 |
| 2008 | 810 | 2 | 0 |
| 2009 | 824 | 5 | +3 |
| 2010 | 441 | 4 | -1 |
| 2011 | 505 | 2 | -2 |
| 2012 | 258 | 3 | +1 |
| 2013 | 272 | 1 | -2 |
| 2014 | 634 | 12 | +11 |
| 2015 | 300 | 3 | -9 |
| 2016 | 111 | 0 | -3 |
| 2017 | 116 | 0 | 0 |
| 2018 | 59 | 1 | +1 |
| 2019 | 28 | 1 | 0 |
| 2020 | 15 | 0 | -1 |