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U.S. public vehicle records

Chevrolet IMPALA problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

10,356 owner complaints analyzed

57 distinct recall campaigns

70,000 mi median reported failure mileage

Scope: 1958 to 2020 model years. Data snapshot: . 7,611 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 2,786 of 10,356 complaints (26.9%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior1,44313.9%
Steering behavior1,35913.1%
Electrical and battery issues1,26312.2%
Engine operation6686.5%
Transmission and shifting6526.3%
Fuel system concerns1621.6%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System
2,786
Engine
1,263
Steering
995
Air Bags
835
Electronic Stability Control (Esc)
763
Power Train
680
Vehicle Speed Control
605
Unknown Or Other
574
Component breakdown data
CategoryCount
Electrical System2786
Engine1263
Steering995
Air Bags835
Electronic Stability Control (Esc)763
Power Train680
Vehicle Speed Control605
Unknown Or Other574

Electrical System: 2,786; Engine: 1,263; Steering: 995; Air Bags: 835; Electronic Stability Control (Esc): 763; Power Train: 680; Vehicle Speed Control: 605; Unknown Or Other: 574

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
1,011
25,000 to 49,999
1,425
50,000 to 74,999
1,645
75,000 to 99,999
1,328
100,000 to 149,999
1,499
150,000 and above
703
Reported problems by failure mileage data
CategoryCount
Under 25,0001011
25,000 to 49,9991425
50,000 to 74,9991645
75,000 to 99,9991328
100,000 to 149,9991499
150,000 and above703

Under 25,000: 1,011; 25,000 to 49,999: 1,425; 50,000 to 74,999: 1,645; 75,000 to 99,999: 1,328; 100,000 to 149,999: 1,499; 150,000 and above: 703

50,000 to 74,999 miles has the most reports with usable mileage (1,645). 2,745 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

1995
11
1996
15
2000
113
2001
123
2002
176
2003
243
2004
252
2005
268
2006
253
2007
321
2008
579
2009
541
2010
601
2011
551
2012
395
2013
512
2014
1,550
2015
830
2016
695
2017
438
2018
406
2019
504
2020
340
2021
192
2022
126
2023
119
2024
87
2025
71
2026
44
Complaints over time data
CategoryCount
199511
199615
2000113
2001123
2002176
2003243
2004252
2005268
2006253
2007321
2008579
2009541
2010601
2011551
2012395
2013512
20141550
2015830
2016695
2017438
2018406
2019504
2020340
2021192
2022126
2023119
202487
202571
202644

1995: 11; 1996: 15; 2000: 113; 2001: 123; 2002: 176; 2003: 243; 2004: 252; 2005: 268; 2006: 253; 2007: 321; 2008: 579; 2009: 541; 2010: 601; 2011: 551; 2012: 395; 2013: 512; 2014: 1,550; 2015: 830; 2016: 695; 2017: 438; 2018: 406; 2019: 504; 2020: 340; 2021: 192; 2022: 126; 2023: 119; 2024: 87; 2025: 71; 2026: 44

Pattern summary

Electrical System leads the component reports. Braking behavior appears in 1,443 complaint narratives. Steering behavior appears in 1,359 complaint narratives. Electrical and battery issues appears in 1,263 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 8022680 · 2002-11-13 (November 13, 2002)

WHILE DRIVING THE ABS LIGHT ILLUMINATED, BRAKE PEDAL BECAME VERY HARD. CONSUMER STATES THERE WAS NO BRAKES, TO AVOID AN ACCIDENT CONSUMER HAD TO SWERVE AROUND TRAFFIC TO COME TO A SAFE STOP. PLEASE PROVIDE ANY FURTHER INFORMATION. MR

Owner-reported narrative. Look up ODI 8022680 at NHTSA ↗

Owner report 480336 · 1995-01-30 (January 30, 1995)

STEERING WHEEL JERKS WHEN BRAKING.

Owner-reported narrative. Look up ODI 480336 at NHTSA ↗

Owner report 10327005 · 2010-04-22 (April 22, 2010)

TL*THE CONTACT OWNS A 1963 CHEVROLET IMPALA. WHILE DRIVING AT APPROXIMATELY 20 MPH AND TURNING RIGHT, THE CONTACT NOTICED A SHEARING NOISE FROM OUTSIDE THE VEHICLE. IT WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 65,000. REMAILED 09/16/14*LJ

Owner-reported narrative. 65,000 miles reported. Look up ODI 10327005 at NHTSA ↗

Owner report 506842 · 1996-07-30 (July 30, 1996)

ROUTE OF POWER STEERING HOSE CAUSED IT TO BE CUT BY TIE ROD. *DH

Owner-reported narrative. Look up ODI 506842 at NHTSA ↗

Owner report 10296359 · 2009-12-18 (December 18, 2009)

TL* THE CONTACT OWNS A 1966 CHEVROLET IMPALA . HE PURCHASED AN EVERSTART MODEL # 24MS-6 BATTERY . SEVERAL DAYS LATER AFTER TURNING ON THE VEHICLE, HE HEARD A SIZZLING SOUND. HE PULLED OVER AND THEN OPENED THE HOOD, AND THE BATTERY EXPLODED IN HIS FACE. THERE WERE NO MAJOR INJURIES. THE STORE THAT SOLD HIM THE BATTERY WAS WALMART. A REPRESENTATIVE STATED THAT THEY NEEDED TO BRING THE BATTERY TO THE STORE. THE FAILURE AND CURRENT MILEAGES WERE 85000. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE.

Owner-reported narrative. 85,000 miles reported. Look up ODI 10296359 at NHTSA ↗

Owner report 718202 · 2000-02-02 (February 2, 2000)

MY HUSBAND DISASSEMBLED THE GAS TANK TO GET TO THE FUEL PUMP SO HE COULD REPLACE IT. THE FUEL PUMP IS LOCATED INSIDE THE TANK AND WHEN HE LOOKED AND THE WIRING HARNESS THE WIRES HAD MELTED THE EXTERIOR COATING AND THE PLASTIC FITTING THAT ALSO SIT IN THE GAS TANK. WE FEEL THAT THIS COULD HAVE ENDED VERY TRAGIC WITH THE GAS TANK CATCHING ON FIRE. I AM 5 MONTHS PREGNANT AND WOULD LIKE TO KNOW IF THIS PROBLEM HAS OCCURRED IN THE PAST AND IF THERE IS SOME SORT OF ACTION WE CAN TAKE TO KEEP IT FROM HAPPENING AGAIN. *AK( DOT NUMBER: )

Owner-reported narrative. Look up ODI 718202 at NHTSA ↗

Owner report 856015 · 2000-02-02 (February 2, 2000)

VEHICLE STALLS WITHOUT INDICATION. GAS CAP WAS REPLACED. THEN FUEL PUMP WAS REPLACE. ALSO, NOTICED WIRES WERE BURNING. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATON. *AK

Owner-reported narrative. Look up ODI 856015 at NHTSA ↗

Owner report 10016665 · 2003-04-28 (April 28, 2003)

I HAD A STALLING PROBLEM WHICH I DIAGNOSED TO THE FUEL DELIVERY SYSTEM. I REMOVED FUEL PUMP AND SENDING UNIT WHICH IS LOCATED INSIDE THE FUEL TANK SUBMERGED IN GAS. I WAS ALARMED TO NOTE CHARRING AND MELTING OF INSULATION ON THE THREE WIRE HARNESS WHICH CONNECTS THE POWER TO THE FUEL PUMP, SENDING UNIT INSIDE THE FUEL TANK. THIS SEEMS INCREDIBLY DANGEROUS. I THEN LOGGED ONTO NHTSA TO DISCOVER AN ALARMING NUMBER OF SIMILAR COMPLAINTS. I REPLACED COMPONENTS MYSELF AT A COST OF $375.00. *NLM

Owner-reported narrative. 169,000 miles reported. Look up ODI 10016665 at NHTSA ↗

Owner report 10216522 · 2008-01-30 (January 30, 2008)

1993 CHEVY CAVALIER-TRANSMISSION WOULD NOT DISENGAGE DURING STOPPING. I HAD A DEFECTIVE PART REMANUFACTURED AND REPLACED. *TR

Owner-reported narrative. 120,000 miles reported. Look up ODI 10216522 at NHTSA ↗

Owner report 881947 · 2001-03-02 (March 2, 2001)

ON TWO OCCASIONS VEHICLE WENT INTO REVERSE AFTER SHIFTING FROM PARK TO DRIVE. VEHICLE GOING BACK TO DEALER SHOP FOR SECOND TIME FOR THIS INCIDENT. *AK *SLC

Owner-reported narrative. Look up ODI 881947 at NHTSA ↗

Owner report 10075497 · 2004-06-01 (June 1, 2004)

CONSUMER COMPLAINED ABOUT THE CONNECTOR FOR THE FUEL PUMP. VEHICLE WAS EQUIPPED WITH A HARNESS TO THE FUEL PUMP WHICH BURNT. THE WIRES BECAME HOT AND MELTED THE PLASTIC INSULATION, CAUSING THE PUMP NOT TO WORK. *AK

Owner-reported narrative. 129,500 miles reported. Look up ODI 10075497 at NHTSA ↗

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

Recall campaigns

Shared campaigns appear once in each affected model year.

2004
4
2005
1
2006
1
2007
2
2008
2
2009
5
2010
4
2011
2
2012
3
2013
1
2014
12
2015
3
2016
0
2017
0
2018
1
2019
1
2020
0
Recall campaigns data
CategoryCount
20044
20051
20061
20072
20082
20095
20104
20112
20123
20131
201412
20153
20160
20170
20181
20191
20200

2004: 4; 2005: 1; 2006: 1; 2007: 2; 2008: 2; 2009: 5; 2010: 4; 2011: 2; 2012: 3; 2013: 1; 2014: 12; 2015: 3; 2016: 0; 2017: 0; 2018: 1; 2019: 1; 2020: 0

Year-by-year records

Chevrolet IMPALA model-year comparison
Model yearComplaintsRecallsChange in recalls
195810Not available
196310Not available
196503Not available
196632-1
1967220
1968020
196904+2
197104Not available
197202-2
197301-1
197403+2
197601Not available
197713+2
1978030
1979130
1980030
198112-1
1982120
198321-1
198510Not available
198710Not available
199320Not available
19941200
19952500
19965100
1997100
1998200
1999300
20008107+7
200174270
20027954-3
20036945+1
20041,0724-1
20056091-3
200652410
20076272+1
200881020
20098245+3
20104414-1
20115052-2
20122583+1
20132721-2
201463412+11
20153003-9
20161110-3
201711600
2018591+1
20192810
2020150-1