2019 Chevrolet IMPALA: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
28 owner complaints analyzed
1 distinct recall campaigns
36,338 mi median reported failure mileage
Scope: 2019 model year. Data snapshot: . 14 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 8 of 28 complaints (28.6%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Steering behavior | 8 | 28.6% |
| Braking behavior | 4 | 14.3% |
| Electrical and battery issues | 4 | 14.3% |
| Transmission and shifting | 2 | 7.1% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 8 |
| Air Bags | 5 |
| Power Train | 5 |
| Unknown Or Other | 5 |
| Service Brakes | 3 |
| Steering | 3 |
| Suspension | 3 |
| Engine | 2 |
Electrical System: 8; Air Bags: 5; Power Train: 5; Unknown Or Other: 5; Service Brakes: 3; Steering: 3; Suspension: 3; Engine: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 5 |
| 25,000 to 49,999 | 5 |
| 50,000 to 74,999 | 1 |
| 75,000 to 99,999 | 1 |
| 100,000 to 149,999 | 2 |
| 150,000 and above | 0 |
Under 25,000: 5; 25,000 to 49,999: 5; 50,000 to 74,999: 1; 75,000 to 99,999: 1; 100,000 to 149,999: 2; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (5). 14 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2019 | 1 |
| 2020 | 10 |
| 2021 | 3 |
| 2023 | 3 |
| 2024 | 4 |
| 2025 | 2 |
| 2026 | 5 |
2019: 1; 2020: 10; 2021: 3; 2023: 3; 2024: 4; 2025: 2; 2026: 5
Pattern summary
Electrical System leads the component reports. Steering behavior appears in 8 complaint narratives. Braking behavior appears in 4 complaint narratives. Electrical and battery issues appears in 4 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11232471 · 2019-07-16 (July 16, 2019)
TL* THE CONTACT RENTED A 2019 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH TO SWITCH LANES TO THE RIGHT LANE, ANOTHER DRIVER IN THE LEFT LANE CRASHED INTO THE CONTACTS VEHICLE. THE CONTACT MANEUVERED THE OTHER WAY HOWEVER THE OTHER VEHICLE HIT THE VEHICLE AGAIN WHICH HAD CAUSED THE VEHICLE TO SWERVE, FLIPPED MORE THAN TWICE AND THE VEHICLE CRASHED INTO A TREE. NONE OF THE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED HEAD INJURY, LEFT SIDE BODY PAINS, PROBLEMS WALKING, A NEUROLOGIST ASSESSMENT. THE FRONT PASSENGER SUST…
Owner-reported narrative. 9,000 miles reported. Look up ODI 11232471 at NHTSA ↗
Owner report 11301993 · 2020-01-27 (January 27, 2020)
2019 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO HORN ASSEMBLY PROBLEM. CONSUMER STATED THAT HORN DOES NOT SOUND WHEN PRESSING HORN ICONS ON STEERING WHEELS. *LD THE CONSUMER STATED THE ONLY WAY TO ACTIVATE THE HORN IS TO PRESS THE NEAR THE AIRBAG SYMBOL WHICH IS INCONSISTENT WITH THE OWNER'S MANUAL. THE VEHICLE WAS INSPECTED AND WAS DETERMINED TO BE OPERATING AS DESIGNED. *JS
Owner-reported narrative. Look up ODI 11301993 at NHTSA ↗
Owner report 11306201 · 2020-01-30 (January 30, 2020)
THE CAR WAS 2 MONTHS OLD WITH 2800 MILES AND IT BEGAN SMOKING AFTER DRIVING 20 MINUTES ON THE HIGHWAY,WHEN AN ODOR BEGAN, STABILITRAC LIGHT CAME ON, POWER-STEERING FAILURE LIGHT CAME ON AND STEERING BECAME DIFFICULT, AND ENGINE BURST INTO FLAMES AND CONTINUED TO BURN AND MELT
Owner-reported narrative. 2,800 miles reported. Look up ODI 11306201 at NHTSA ↗
Owner report 11321514 · 2020-04-18 (April 18, 2020)
THE SOUND I'M MY CAR HAS GONE OUT 4 DIFFERENT TIMES. NO BLINKER SOUND, RADIO, NO SOUND WHEN THE DOORS ARE OPEN NOTHING. WHEN I TURN THE VOLUME UP IT DOES NOT EVEN SHOW ON THE CAR. THERE ISN'T A PEEP OF SOUND. I TOOK IT IN ONCE & OF COURSE THAT TIME IT TURNED ON THAN TURNED RIGHT BACK OFF. WE TOOK THE SPARK PLUG OUT CLEANED IT PUT IT BACK IN, IT WORKED FOR A COUPLE DAYS THAN RIGHT BACK OFF AGAIN, NO SOUND I'M THE WHOLE CAR.
Owner-reported narrative. 30 miles reported. Look up ODI 11321514 at NHTSA ↗
Owner report 11341561 · 2020-07-26 (July 26, 2020)
I WAS INVOLVED IN AN ACCIDENT IN A RENTAL WHILE DRIVING THROUGH ILLINOIS. A DEER RAN OUT IN FRONT OF MY VEHICLE WHILE GOING 70 MILES PER HOUR, THE SEATBELTS ENGAGED SO HARD THAT IT SNAPPED THE BACK OF MY DRIVER SEAT HOWEVER THE AIR BAGS DID NOT RELEASE. THE AIR BAG SIGNAL FOR THE PASSENGER AND THE DRIVER SIDES CAME ON BUT THE AIR BAGS NEVER DEPLOYED. PICTURES ATTACHED.
Owner-reported narrative. 29,000 miles reported. Look up ODI 11341561 at NHTSA ↗
Owner report 11343640 · 2020-08-06 (August 6, 2020)
THE VEHICLE WAS IN MOTION WHEN EXITING THE FREEWAY THE VEHICLE LOST ALL POWER WITHOUT WARNING. THE VEHICLE TURNED OFF COMPLETELY NO POWER STEERING OR ELECTRICAL INDICATIONS OF PROBLEM SHOWN ON DASHBOARD. AFTER PULLING OVER PUTTING THE VEHICLE IN PARK, IT TURNED BACK ON WITHOUT ANY PROBLEMS. THE VEHICLE HAS 35736 MILES AND THIS IS THE SECOND OCCURRENCE. THE FIRST TIME I WAS PULLING UP TO A STOP LIGHT AS I WAS WAITING FOR THE LIGHT TO CHANGE THE ENTIRE VEHICLE TURNED OFF, ALL POWER TRAIN AND ELECTRICAL AS WELL.
Owner-reported narrative. 35,700 miles reported. Look up ODI 11343640 at NHTSA ↗
Owner report 11350913 · 2020-08-24 (August 24, 2020)
WHILE DRIVING @ 65 MPH ON A STATE HIGHWAY DRIVER INFORMATION CENTER DISPLAYED : " POWER STEERING FAILURE, DRIVE VEHICLE WITH CAUTION ". CHANGED LANES AS AN INITIAL TEST AND CONFIRMED POWER STEERING WAS UNAVAILABLE. UNKNOWN CAUSE FOR POWER STEERING LOSS. DESPITE GREATER DIFFICULTY MAKING TURNS SAFELY DROVE VEHICLE TO ITS PRE-TROUBLE EXPECTED DESTINATION, PARKED & SHUTDOWN ENGINE. 30 MINUTES LATER RE-STARTED VEHICLE. DROVE VEHICLE AROUND PARKING LOT AND AROUND A BLOCK AT LOW SPEEDS (< 25 MPH). POWER STEERING WAS AVAILABLE AS SOON AS VEHI…
Owner-reported narrative. 36,975 miles reported. Look up ODI 11350913 at NHTSA ↗
Owner report 11360008 · 2020-09-19 (September 19, 2020)
THE 2019 CHEVROLET IMPALA LT HAS 52,000 MILES ON IT. NOW THE AC COMPRESSOR NOT GETTING ANY POWER TO IT. THE COMPRESSOR JUST START BLOWING OUT HOT AIR. THE CAR HAD 34,428 MILES ON IT WHEN I BOUGHT THE CAR. THE CHEVY DEALERSHIP CAN'T FIND THE PROBLEM. THEY PUT R1234YF FREON IN IT AND MAKE SURE THE PRESSURE WAS JUST RIGHT. AND THEY TELLING ME THAT I DON'T HAVE FACTORY WARRANTY ON IT. JUST BELIEVE THAT CHEVY SHOULD FIXS THIS PROBLEM. I SHOULDN'T HAVE TO PAY FOR THIS. AFTER ONLY HAVING THE CAR FOR 3 MONTHS. I LOVE MY CAR AND I WON;T TRADE IT FOR N…
Owner-reported narrative. 50,000 miles reported. Look up ODI 11360008 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
18V576000 · Service Brakes, Hydraulic:Foundation Components:Disc:Caliper
Reported: 2018-08-30 (August 30, 2018)
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Consequence: A reduction of braking performance can increase the risk of a crash.
Remedy: GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.
NHTSA campaign record ↗