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U.S. public vehicle records

2017 Chevrolet IMPALA: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

116 owner complaints analyzed

0 distinct recall campaigns

45,500 mi median reported failure mileage

Scope: 2017 model year. Data snapshot: . 72 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Unknown Or Other is the most frequently named component, appearing in 31 of 116 complaints (26.7%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Steering behavior119.5%
Transmission and shifting76.0%
Braking behavior65.2%
Engine operation54.3%
Electrical and battery issues54.3%
Fuel system concerns21.7%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Unknown Or Other
31
Engine
21
Air Bags
17
Electrical System
13
Power Train
11
Steering
10
Exterior Lighting
6
Fuel/Propulsion System
4
Component breakdown data
CategoryCount
Unknown Or Other31
Engine21
Air Bags17
Electrical System13
Power Train11
Steering10
Exterior Lighting6
Fuel/Propulsion System4

Unknown Or Other: 31; Engine: 21; Air Bags: 17; Electrical System: 13; Power Train: 11; Steering: 10; Exterior Lighting: 6; Fuel/Propulsion System: 4

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
19
25,000 to 49,999
25
50,000 to 74,999
16
75,000 to 99,999
6
100,000 to 149,999
3
150,000 and above
3
Reported problems by failure mileage data
CategoryCount
Under 25,00019
25,000 to 49,99925
50,000 to 74,99916
75,000 to 99,9996
100,000 to 149,9993
150,000 and above3

Under 25,000: 19; 25,000 to 49,999: 25; 50,000 to 74,999: 16; 75,000 to 99,999: 6; 100,000 to 149,999: 3; 150,000 and above: 3

25,000 to 49,999 miles has the most reports with usable mileage (25). 44 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2016
3
2017
10
2018
16
2019
16
2020
22
2021
14
2022
10
2023
10
2024
5
2025
6
2026
4
Complaints over time data
CategoryCount
20163
201710
201816
201916
202022
202114
202210
202310
20245
20256
20264

2016: 3; 2017: 10; 2018: 16; 2019: 16; 2020: 22; 2021: 14; 2022: 10; 2023: 10; 2024: 5; 2025: 6; 2026: 4

Pattern summary

Unknown Or Other leads the component reports. Steering behavior appears in 11 complaint narratives. Transmission and shifting appears in 7 complaint narratives. Braking behavior appears in 6 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10907244 · 2016-09-16 (September 16, 2016)

CLOSED THE DRIVER DOOR ON CAR, HEARD A WHAT SOUNDED LIKE AN EXPLOSION FROM OVER HEAD. DISCOVERED THAT REAR SUNROOF PANEL HAD EXPLODED, GLASS PIECES HAD FALLEN ONTO SLIDING VISOR PANEL. HAD BEEN SITTING STATIONARY IN THE SUN. I TOOK IT TO THE DEALER. WITHOUT QUESTION THEY SAID IT WAS A WARRANTY ITEM (CAR 2 MONTHS OLD). WAS TOLD BY DEALERSHIP PERSONNEL THAT THIS WAS THE SECOND EXPLODED PANEL THEY HAVE SEEN THIS WEEK ON A GM VEHICLE. WHILE DRIVING TO THE DEALERSHIP, GLASS SHARDS FLEW OFF THE ROOF SCRATCHING THE REAR DECK PAINTED SURFACE.

Owner-reported narrative. 4,400 miles reported. Look up ODI 10907244 at NHTSA ↗

Owner report 10938693 · 2016-12-30 (December 30, 2016)

RENTED AN ALAMO RENTAL CAR AT THE DFW AIRPORT ON 12/23/16. . LEFT REAR WHEEL CAME OFF VEHICLE WHILE DRIVING STRAIGHT AT HIGHWAY SPEED ON TEXAS HWY 36 CAUSING THE CAR TO LOOSE CONTROL AND SPIN OFF THE ROAD. *TR

Owner-reported narrative. 8,000 miles reported. Look up ODI 10938693 at NHTSA ↗

Owner report 10938836 · 2016-12-30 (December 30, 2016)

TL* THE CONTACT RENTED A 2017 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR DRIVER SIDE WHEEL DETACHED WHILE DRIVING 50 MPH THE VEHICLE WAS LEFT AT THE SIDE OF THE ROAD NEAR A FARM. THE CONTACT CALLED ALAMO RENTAL CAR TO PICK UP THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000. UPDATED 02/21/17*LJ

Owner-reported narrative. 8,000 miles reported. Look up ODI 10938836 at NHTSA ↗

Owner report 10944263 · 2017-01-11 (January 11, 2017)

POOR FRONT LOW BEAM HEADLIGHTS LIGHT UP THE ROAD ONLY SHOWING THE BOTTOM 40% OF THE WINDSHIELD AND POOR LIGHTING TO THE SIDE OF THE ROAD.THE TOP 60% OF THE WINDSHIELD AS YOU LOOK FORWARD IS DARK THE HEADLIGHTS ONLY SHOW 3 POSSIBLE 4 CAR LENGTHS IN FRONT OF THE CAR. AT 60 MPH YOU SHOULD BE ABLE TO SEE FARTHER THAN OVER 6 CAR LENGTHS AHEAD ON LOW BEAMS NOT 3 AND NOT OVER 1/2 YOUR VISIBILITY IN THE DARK VERY UNSAFE.

Owner-reported narrative. 120 miles reported. Look up ODI 10944263 at NHTSA ↗

Owner report 10954226 · 2017-02-13 (February 13, 2017)

HEADLIGHTS SHINE ONLY HALFWAY UP THE WINDSHIELD AND COVER ONLY A FEW CAR LENGTHS AHEAD. NO VISIBI.ITY AT ALL TO THE SIDES. CANNOT SEE WHEN MAKING TURNS. VEHICLE WAS MOVING ON RURAL ROADS AND STATE HIGHWAY.

Owner-reported narrative. 50 miles reported. Look up ODI 10954226 at NHTSA ↗

Owner report 10956971 · 2017-02-25 (February 25, 2017)

IN MOTION: UNKNOWN: WHILE DRIVING ON AN INTERSTATE, SPEED 74 SET BY CRUISE CONTROL, THE CAR JERKED LIKE IT WAS GOING INTO PASSING MODE AND MADE A HORRIFIC SOUND. THE INTERSTATE WE WERE ON IN MISSISSIPPI WAS ON A FLAT ROAD. MY HUSBAND AND I THOUGHT THE REAR END HAD COME OUT OR IT WAS ABOUT TO BLOW UP.

Owner-reported narrative. 9,600 miles reported. Look up ODI 10956971 at NHTSA ↗

Owner report 10979379 · 2017-04-19 (April 19, 2017)

BAD LIGHTING.

Owner-reported narrative. 6 miles reported. Look up ODI 10979379 at NHTSA ↗

Owner report 10979554 · 2017-06-07 (June 7, 2017)

2017. CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO A MALFUNCTION WITH PASSENGER SIDE AIRBAG. *LD THE CONSUMER STATED HIS WIFE IS 4'11 AND WEIGHS 88 POUNDS. SHE USES A CUSHION TO MAINTAIN FRONT AND SIDE VISION WHILE SEATED IN THE FRONT PASSENGER SEAT. BECAUSE OF THIS, THE AIR BAG DOES NOT DETECT HER IN THE SEAT. THE DEALER ADVISED THERE IS NO MODIFICATION POSSIBLE. *JS

Owner-reported narrative. Look up ODI 10979554 at NHTSA ↗

Recall history

0 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

No recall campaigns are recorded in this snapshot.