2017 Chevrolet IMPALA problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
116 owner complaints analyzed
0 distinct recall campaigns
45,500 mi median reported failure mileage
Scope: 2017 model year. Data snapshot: . 72 complaints include usable failure mileage.
Most common problems
Unknown Or Other is the most frequently named component, appearing in 31 of 116 complaints (26.7%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Steering behavior | 11 | 9.5% |
| Transmission and shifting | 7 | 6.0% |
| Braking behavior | 6 | 5.2% |
| Engine operation | 5 | 4.3% |
| Electrical and battery issues | 5 | 4.3% |
| Fuel system concerns | 2 | 1.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Unknown Or Other | 31 |
| Engine | 21 |
| Air Bags | 17 |
| Electrical System | 13 |
| Power Train | 11 |
| Steering | 10 |
| Exterior Lighting | 6 |
| Fuel/Propulsion System | 4 |
Unknown Or Other: 31; Engine: 21; Air Bags: 17; Electrical System: 13; Power Train: 11; Steering: 10; Exterior Lighting: 6; Fuel/Propulsion System: 4
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 19 |
| 25,000 to 49,999 | 25 |
| 50,000 to 74,999 | 16 |
| 75,000 to 99,999 | 6 |
| 100,000 to 149,999 | 3 |
| 150,000 and above | 3 |
Under 25,000: 19; 25,000 to 49,999: 25; 50,000 to 74,999: 16; 75,000 to 99,999: 6; 100,000 to 149,999: 3; 150,000 and above: 3
25,000 to 49,999 miles has the most reports with usable mileage (25). 44 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2016 | 3 |
| 2017 | 10 |
| 2018 | 16 |
| 2019 | 16 |
| 2020 | 22 |
| 2021 | 14 |
| 2022 | 10 |
| 2023 | 10 |
| 2024 | 5 |
| 2025 | 6 |
| 2026 | 4 |
2016: 3; 2017: 10; 2018: 16; 2019: 16; 2020: 22; 2021: 14; 2022: 10; 2023: 10; 2024: 5; 2025: 6; 2026: 4
Pattern summary
Unknown Or Other leads the component reports. Steering behavior appears in 11 complaint narratives. Transmission and shifting appears in 7 complaint narratives. Braking behavior appears in 6 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10991338 · 2017-05-24 (May 24, 2017)
LOSE A STEERING NO STEERING ASSISTANCE MILEAGE 400KM USING A GM GDS DTC-C056D-ELECTRONIC CONTROL UNIT INTERNAL MALFUNCTION/ DLC PIN 6-14,SYMPTOM BYTE 39
Owner-reported narrative. 400 miles reported. Look up ODI 10991338 at NHTSA ↗
Owner report 11110694 · 2018-07-11 (July 11, 2018)
STEERING WHEEL COLUMN RUBBING WHEN TURNING. WHEN TURNING TO THE RIGHT SOMETHING BROKE HEARD LOUD NOISE NOW WHEN YOU TURN WHEEL BACK AND FOURTH HEAR A LOAD NOISE SOUNDS LIKE A ROD HITTING SOMETHING HAD TO BE TOWED TO CHEVY DEALER IN MURFREESBORO TN.
Owner-reported narrative. 28,000 miles reported. Look up ODI 11110694 at NHTSA ↗
Owner report 11361513 · 2020-09-28 (September 28, 2020)
TRANSMISSION FAILURE OF MY 2017 CHEVY IMAPLA LT WHILE DRIVING ON INTERSTATE ON 9/26/20. I HAVE 164,000 ON THE VEHICLE AND ACCORDING TO VEHICLEREPORTS.COM THE LIFETIME EXPECTANCY OF THESE TYPES OF VEHICLES ARE ONLY 160,000. THE TORQUE CONVERTER INSIDE ON THE TRANSMISSION ARE KNOWN FOR FAILING AND COSTING MANY CUSTOMERS SUCH AS MYSELF TONS IN REPAIR COSTS. THERE ARE MANY CONSUMER COMPLAINTS ONLINE OF THE BAD SHIFTING IN 1ST AND 2ND GEAR ON THESE VEHICLES. THE TRANSMISSION JERKED SO BAD REPEATEDLY UNTIL IT CAUSED HEADACHES.
Owner-reported narrative. 164,000 miles reported. Look up ODI 11361513 at NHTSA ↗
Owner report 11373761 · 2020-11-09 (November 9, 2020)
STARTING IN MARCH 2019 THE 2017 CHEVY IMPALA ENGINE WOULD STOP AND WOULDN'T START BACK UP FOR AT LEAST 30 MINUTES. IT WOULD HAPPEN WHEN I STOP AT A STOP SIGN OR LIGHT OR WHENEVER I STOP THE VEHICLE. THEN IN JULY OF 2019 THE VEHICLE STOPPED IN THE MIDDLE OF THE STREET. IT WOULDN'T REVERSE OR GO FORWARD. IT WAS IDENTIFIED AS A TRANSMISSION LEAK. ALL THE TRANSMISSION OIL HAD LEAKED OUT. TOOK THE VEHICLE TO SEVERAL REPAIR SHOPS WHICH THEY COULDN'T IDENTIFY THE PROBLEM. MY TRANSMISSION IS DAMAGED BY NOW. A 2017 CHEVY IMPALA SHOULD NOT HAVE TRAN…
Owner-reported narrative. 65,000 miles reported. Look up ODI 11373761 at NHTSA ↗
Owner report 11121103 · 2018-08-20 (August 20, 2018)
TL* THE CONTACT OWNS A 2017 CHEVORLET IMPALA. THE CONTACT STATED THAT EXHAUST SMOKE SEEPED INTO THE VEHICLE THROUGH THE AIR VENTS. THE VEHICLE ALSO ACCELERATED ON ITS OWN AND EXTREME PRESSURE HAD TO BE APPLIED TO THE BRAKE PEDAL TO STOP THE VEHICLE. IN ADDITION, COOLANT WAS LEAKING FROM THE ENGINE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ROTOLO CHEVROLET (16666 S HIGHLAND AVE, FONTANA, CA 92336, [phone removed]), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MA…
Owner-reported narrative. 35,312 miles reported. Look up ODI 11121103 at NHTSA ↗
Owner report 11220847 · 2019-06-18 (June 18, 2019)
AT HIGHWAY SPEEDS WHEN APPLAYING BRAKES THEIR IS A FIBREATIING FEEL ON BRAKE PETAL
Owner-reported narrative. 1,000 miles reported. Look up ODI 11220847 at NHTSA ↗
Owner report 11123322 · 2018-08-29 (August 29, 2018)
TL* THE CONTACT OWNS A 2017 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED AND JERKED FORWARD. IN ADDITION, THE EMISSION SYSTEM AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CREST CHEVROLET (909 W 21ST ST, SAN BERNARDINO, CA 92405, [phone removed]) WHERE THE BATTERY WAS REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS AN UNKNOWN VALVE LEAK. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. WHILE DRIVING APPROXIMATELY 4…
Owner-reported narrative. 37,000 miles reported. Look up ODI 11123322 at NHTSA ↗
Owner report 11320327 · 2020-04-06 (April 6, 2020)
I PURCHASED A 2017 CHEVROLET IMPALA VEHICLE IN MARCH OF 2019 AND A FEW MONTH'S AFTER PURCHASING THE VEHICLE I IMMEDIATELY STARTED NOTICING THAT THE VEHICLE WOLD STALL AND OR HESITATE TO START EVERY TIME I WOULD PUT GAS IN IT. IMMEDIATELY AFTER THAT THE CHECK ENGINE LIGHT CAME ON AND REMAINED ON UNTIL THIS DAY. I CURRENTLY WORK AT CARMAX AND AFTER SPEAKING WITH SOME MECHANIC'S, AS WELL AS AS READING SOME OF THE OTHER COMPLAINT'S I BELIEVE I AM EXPERIENCING THE SAME PROBLEM AS 2 OTHER BUYER'S THAT HAVE PREVIOUSLY FILED A COMPLAINT REGARDING THI…
Owner-reported narrative. 44,000 miles reported. Look up ODI 11320327 at NHTSA ↗
Owner report 11153928 · 2018-11-26 (November 26, 2018)
ON NOVEMBER 17TH AND 20TH OF 2018 WHILE AT MALL PARKING LOT AND AT DRUG STORE AS I PROCEED TO LEAVE MY CAR'S BATTERY HAD COMPLETELY DRAINED IT'S POWER. NO LIGHTS OR DOORS WERE LEFT ON AND I HAD TO GET AAA TO BOOST ME ON THOSE TWO OCCASIONS. WHEN I TOOK THE CAR BACK TO THE DEALER THEY SIMPLY SAID THEY COULD NOT FIND ANYTHING WRONG OR LOCATE THE PROBLEM AFTER KEEPING THE CAR FOR A DAY. I PURCHASED THIS CAR NEW SEPTEMBER 2017 AND HAS LESS THAN 12,000 MILES AS OF TODAY. WHAT AM I SUPPOSE TO DOJUST KEEP GOING AS IF NO PROBLEM EXIST? IT IS A GOOD CAR…
Owner-reported narrative. 11,319 miles reported. Look up ODI 11153928 at NHTSA ↗
Owner report 11111439 · 2018-07-15 (July 15, 2018)
VEHICLE WAS CONDO PARKING AREA IN SPI TEXAS AND LOWELL,IN. MICE CHEWED FUEL IJECTION HARNESS (DISABLING(3 CYL) ON FEB.10,2018 AND AGAIN 10 DAYS LATER HARNESS ( 4CYL) AND FOAM INTAKE MANIFOLD. ALL SOYBEAN BASED WIRES AND FOAM. BOTH REPAIRED AT GILLMAN CHEVY IN HARLIGEN ,TX. THEN ON 6/21/2018 THERE WAS AN EXTREME SAFETY EVENT WITH RODENT DAMAGE TO SOY BASED FUEL LINE ELBOW ON TOP OF FUEL TANK THAT PUMPED OUT 8 GALLONS OF GAS ON TOP OF HOT EXHAUST SYSTEM WITH THE POTENTIAL OF FIRE IN REAR OF CAR IN 10 MILES OF TRAVEL FROM HEBRON,IN TO LOWELL,IN…
Owner-reported narrative. 1,000 miles reported. Look up ODI 11111439 at NHTSA ↗
Owner report 11195313 · 2019-04-09 (April 9, 2019)
RECENTLY PURCHASED THIS VEHICLE 3 MONTHS AGO TOOK IT IN FOR A ROUTINE OIL CHANGE AFTER DRIVING IT FOR SEVERAL MILES AND FILLING THE GAS TANK LOUD EXHAUST SOUND WITH AN ONSTAR DIAGNOSTIC P0151 CODE APPEARED. THINKING THERE WAS WATER IN THE LINE I PURCHASED HEAT TO REMOVE THE MOISTURE WITH NO RESULTS. I PROCEEDED TO OPEN THE HOOD OF THE CAR FOR INSPECTION AND FOUND THE OXYGEN SENSORS LYING IN THE COOLING FANS AND THE CATALYTIC CONVERTER DISCONNECTED FROM THE ENGINE BLOCK. THE PLATE WAS STILL CONNECTED WITH NEW NUTS AND BOLTS BUT THE PART LOOKED R…
Owner-reported narrative. 5 miles reported. Look up ODI 11195313 at NHTSA ↗