2010 Chevrolet IMPALA: complaints, problems and recalls

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHEN OCCUPYING THE PASSENGER FRONT SEAT, THE AIR BAG WARNING LIGHT ILLUMINATES ON THE INSTRUMENT CONTROL PANEL. THE TECHNICIANS AT THE DEALER WERE NOT ABLE TO IDENTIFY THE CAUSE OF THE FAILURE. THE MANUFACTURER TOOK A REPORT. THE MANUFACTURER WILL SEND A DISTRICT SUPERVISOR TO THE DEALER TO FURTHER INVESTIGATE THE FAILURE. THE FAILURE MILEAGE WAS 500. THE CURRENT MILEAGE WAS 2,500.

Owner-reported narrative. 25,000 miles reported. Look up ODI 10296123 at NHTSA ↗

TL*THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE VEHICLE WAS PARKED ON A SLIGHT INCLINE WITHOUT THE PARING BRAKE ENGAGED. THE GEAR SHIFTER WAS NOT PLACED IN THE "PARK" POSITION AND UNEXPECTEDLY, THE VEHICLE ROLLED INTO A RETAINING POND. THERE WERE NO OCCUPANTS IN THE VEHICLE. THERE WAS ALSO A MALFUNCTION WITH THE IGNITION SWITCH RELEASING THE KEY WHENEVER THE GEAR SHIFTER WAS NOT IN THE "PARK" POSITION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE MALFUNCTIONS. THE CAUSE OF FAILURE HAS NOT BEEN DETERM…

Owner-reported narrative. 120 miles reported. Look up ODI 10299644 at NHTSA ↗

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE TRAVELING WITH THE CRUISE CONTROL ACTIVATED AT SPEEDS OF 75 MPH, THE CONTACT NOTICED THAT THE INSTRUMENT PANEL WAS EXTREMELY DIFFICULT TO READ ON A VERY SUNNY DAY, EVEN WITH HIS SUNGLASSES ON. THE VEHICLE WAS NOT DIAGNOSED AND THE CONTACT HAD NOTICED THE FAILURE SINCE THE DAY OF PURCHASE. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 3,000. UPDATED 08/18/10

Owner-reported narrative. 1,000 miles reported. Look up ODI 10339292 at NHTSA ↗

TL*THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 70 MPH, THE CONTACT FELL ASLEEP BEHIND THE WHEEL AND THEN SUDDENLY ENCOUNTERED RUMBLE STRIPS IN THE ROADWAY. THE CONTACT WAS AWAKENED AND HE STATED THE FAILURE WAS CONTRIBUTED TO THE FRONT DRIVER SIDE SEAT HEADREST WHICH WAS DESIGNED IN A CURVE POSITION AND CAUSED HIM TO BECOME EXTREMELY RELAXED THAT RESULTED IN DROWSINESS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED THE HEADREST WAS A MANUFACTURER DESIGN. THE FAILURE MILEAGE WAS 2,000. UPDATED 02/02/11 *CN

Owner-reported narrative. 2,000 miles reported. Look up ODI 10366509 at NHTSA ↗

TL*THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT SHE BELIEVED THAT THE ACCELERATOR PEDAL AND BRAKE PEDAL WERE TOO CLOSE TOGETHER AND SHE DEPRESSED THEM BOTH AT THE SAME TIME. THE CONTACT FELT THAT THE PARKING BRAKE RELEASE WAS TOO HIGH UP. THE CONTACT SENT A LETTER TO THE MANUFACTURER WHO ADVISED HER TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER. THE FAILURE MILEAGE WAS 37,500. UPDATED 01/24/11 *BF THE CONSUMER STATED ON THREE OCCASIONS SHE ACCIDENTALLY HIT THE GAS PEDAL INSTEAD OF THE BRAKE PEDAL. UPDATED EVOQ 01/27/11 …

Owner-reported narrative. 37,500 miles reported. Look up ODI 10367170 at NHTSA ↗

THE 2010 IMPALA WAS AT HWY SPEEDS AND IN CRUISE CONTROL AT APPROX 65MPH. THE CAR GOT A FRONT TWITCH THAT TURNED INTO A VIBRATION. THE CRUISE STARTED TO SURGE APPROX ONE HOUR INTO THE TRIP. THE TRACTION CONTROL LIGHT CAME ON, THE CHECK ENGINE LIGHT A COUPLE SECONDS LATER AND THE MESSAGE DISPLAY WAS FLASHING TRACTION CONTROL FAILURE, DRIVE AT REDUCED SPEEDS AND IGNITION FAILURE. THE TRACTION CONTROL FAILED AT HWY SPEEDS LEAVING THE DRIVER COASTING TO REDUCED SPEEDS AND THEN THE CAR SHUT OFF AT 20 MPH WITH NO POWER STEERING OR BRAKING. THI…

Owner-reported narrative. 58,014 miles reported. Look up ODI 10369300 at NHTSA ↗

TL*THE CONTACT OWNS A 2010 CHEVROLET IMPALA EQUIPPED WITH GOOD YEAR RADIAL TIRE P225-55R17 95T, DEPARTMENT OF TRANSPORTATION NUMBER M643HHDR061, SERIAL NUMBER 0266496130292535. THE CONTACT NOTICED THE PASSENGER FRONT TIRE FAILED. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHO STATED THAT THE FAILURE WAS LOCATED AT THE TIRE SIDEWALL WHICH HAD A LEAK. THE DEALER WAS CONTACTED THEY ADVISED THE FAILURE WAS NOT DUE TO A DEFECTED SIDE WALL. THE DEALER STATED THE CONTACT DROVE OVER AN OBJECT ON THE ROAD CAUSING THE TIRE TO FAIL AND THEY WILL NOT BE …

Owner-reported narrative. 3,500 miles reported. Look up ODI 10377994 at NHTSA ↗

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE BEGAN TO SLOWLY AND ABNORMALLY DRIFT TO THE RIGHT. THE CONTACT HAD TO ABRUPTLY HOLD THE STEERING WHEEL AND PULL TO THE LEFT IN ORDER TO CONTROL THE STEERING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A FRONT ALIGNMENT WAS PERFORMED YET THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER A SECOND TIME AND THE TIRES WERE ROTATED. THE CONTACT CONTINUED TO EXPERIENCE THE FAILURE AND TOOK THE VEHICLE BACK TO THE DEALER WHERE THE TIRES WERE REPLA…

Owner-reported narrative. 200 miles reported. Look up ODI 10378597 at NHTSA ↗

Reported: 2010-10-13 (October 13, 2010)

GM IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET IMPALAS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 210, "SEAT BELT ASSEMBLY ANCHORAGES." THE FRONT SAFETY BELT WEBBING MAY NOT HAVE BEEN PROPERLY SECURED TO THE LAP BELT ANCHOR PRETENSIONER MOUNTED TO THE SIDE OF THE SEAT NEAREST THE DOOR.

Consequence: THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, WHICH COULD RESULT IN INJURY TO THE OCCUPANT.

Remedy: DEALERS WILL INSPECT BOTH FRONT SAFETY BELTS FOR PROPER INSTALLATION OF THE ANCHORS TO THE PRETENSIONERS AND, IF NECESSARY, REINSTALL THE ANCHORS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 5, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.

Reported: 2012-08-03 (August 3, 2012)

General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not include non-police Chevrolet Impala vehicles.

Consequence: A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will replace both front lower control arms, free of charge. The safety recall began on August 21, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546.

Reported: 2014-06-23 (June 23, 2014)

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.

Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.

Reported: 2016-07-05 (July 5, 2016)

General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. The front passenger seat frame may contact and damage the wires of the passenger presence sensor module.

Consequence: If the wires are damaged, the passenger presence sensory system may fail to recognize that the passenger seat is occupied, disabling the air bag. Damage may also cause the air bag fuse to short resulting in a loss of all air bags and seat belt pretensions. Both conditions increase the risk of injury during a crash.

Remedy: GM will notify owners, and dealers will double wrap the wires with anti-abrasion tape and replace damaged wires as necessary, free of charge. The recall began on August 1, 2016. Owners may contact Chevrolet customer service at 1-800-521-7300. GM's recall campaign number is 36110.