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U.S. public vehicle records

Toyota HIGHLANDER problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

5,652 owner complaints analyzed

51 distinct recall campaigns

50,000 mi median reported failure mileage

Scope: 1997 to 2026 model years. Data snapshot: . 3,025 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Power Train is the most frequently named component, appearing in 849 of 5,652 complaints (15.0%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior1,07619.0%
Transmission and shifting92316.3%
Steering behavior4377.7%
Engine operation2394.2%
Electrical and battery issues2384.2%
Fuel system concerns1242.2%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Power Train
849
Unknown Or Other
610
Electrical System
589
Service Brakes
578
Engine
529
Vehicle Speed Control
405
Steering
342
Air Bags
327
Component breakdown data
CategoryCount
Power Train849
Unknown Or Other610
Electrical System589
Service Brakes578
Engine529
Vehicle Speed Control405
Steering342
Air Bags327

Power Train: 849; Unknown Or Other: 610; Electrical System: 589; Service Brakes: 578; Engine: 529; Vehicle Speed Control: 405; Steering: 342; Air Bags: 327

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
948
25,000 to 49,999
553
50,000 to 74,999
524
75,000 to 99,999
359
100,000 to 149,999
442
150,000 and above
199
Reported problems by failure mileage data
CategoryCount
Under 25,000948
25,000 to 49,999553
50,000 to 74,999524
75,000 to 99,999359
100,000 to 149,999442
150,000 and above199

Under 25,000: 948; 25,000 to 49,999: 553; 50,000 to 74,999: 524; 75,000 to 99,999: 359; 100,000 to 149,999: 442; 150,000 and above: 199

Under 25,000 miles has the most reports with usable mileage (948). 2,627 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2001
24
2002
27
2003
49
2004
90
2005
75
2006
93
2007
97
2008
89
2009
120
2010
426
2011
163
2012
149
2013
209
2014
255
2015
233
2016
160
2017
186
2018
245
2019
294
2020
327
2021
278
2022
239
2023
286
2024
423
2025
566
2026
549
Complaints over time data
CategoryCount
200124
200227
200349
200490
200575
200693
200797
200889
2009120
2010426
2011163
2012149
2013209
2014255
2015233
2016160
2017186
2018245
2019294
2020327
2021278
2022239
2023286
2024423
2025566
2026549

2001: 24; 2002: 27; 2003: 49; 2004: 90; 2005: 75; 2006: 93; 2007: 97; 2008: 89; 2009: 120; 2010: 426; 2011: 163; 2012: 149; 2013: 209; 2014: 255; 2015: 233; 2016: 160; 2017: 186; 2018: 245; 2019: 294; 2020: 327; 2021: 278; 2022: 239; 2023: 286; 2024: 423; 2025: 566; 2026: 549

Pattern summary

Power Train leads the component reports. Braking behavior appears in 1,076 complaint narratives. Transmission and shifting appears in 923 complaint narratives. Steering behavior appears in 437 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10026251 · 2003-06-30 (June 30, 2003)

CONSUMER STATES WHILE TRAVELING 2-3 MPH AND APPLYING THE BRAKES VEHICLE WENT INTO EXTENDED STOPPING DISTANCE, RUNNING INTO GARAGE DOOR. UPON IMPACT, AIR BAGS DID NOT DEPLOY. *AK

Owner-reported narrative. Look up ODI 10026251 at NHTSA ↗

Owner report 10031428 · 2003-08-22 (August 22, 2003)

CONSUMER STATED THAT WHEN ATTEMPTING TO APPLY THE ANTI LOCK BRAKES, THE VEHICLE EXPERIENCED HEAVY VIBRATION AND CAUSED A DISTRACTION TO THE CONSUMER. THE DEALER WAS NOTIFIED. *AK AT 55 MPH WHEN BRAKING, THE STEERING WHEEL SHOOK, BUT THE CONSUMER WAS ABLE TO THE CONTROL THE VEHICLE. HOWEVER AT 75-80 MPH, WHEN BRAKING (NO EMERGENCY), THE STEERING SHOOK VIOLENTLY. *SCC *JB

Owner-reported narrative. 24,000 miles reported. Look up ODI 10031428 at NHTSA ↗

Owner report 10011054 · 2003-03-26 (March 26, 2003)

I BOUGHT MY 2001 TOYOTA HIGHLANDER IN AUGUST 2001..........AT 15 MONTHS/50,000 MILES MY TRANSMISSION STARTED LEAKING AND WHEN IT STARTED SLIPPING TOYOTA RAPIDLY REPLACED MY TRANSMISSION. A LEAK WAS DETERMINED WITHIN WEEKS OF THE REPLACEMENT AND THE TORQUE CONVERTER SEAL (TCS) HAD TO BE REPLACED. UPON REPLACING THE TCS THE DRIVE SHAFT WAS FOUND TO BE DAMAGED AND HAD TO BE REPLACED. HAS THE HIGHLANDER REQUIRED TRANSMISSION REPLACEMENTS?*JB

Owner-reported narrative. 50,000 miles reported. Look up ODI 10011054 at NHTSA ↗

Owner report 10098738 · 2004-11-12 (November 12, 2004)

2001 TOYOTA HIGHLANDER, V6 ENGINE, AUTO TRANSMISSION. THERE IS A DEFINITE HESITATION/LAG/DELAY IN SHIFTING AND ACCELERATION. THIS CONDITION HAPPENS ALMOST ALL OF THE TIME AND CREATES A REAL SAFETY CONCERN. MODERATE ACCELERATION WILL PRODUCE THIS CONDITION. TOYOTA IS AWARE OF THIS CONDITION BUT IS DOING NOTHING TO CORRECT IT. *JB

Owner-reported narrative. Look up ODI 10098738 at NHTSA ↗

Owner report 10083225 · 2004-08-20 (August 20, 2004)

AFTER PULLING OFF THE ROAD ONTO A SIDE STREET CONSUMER HEARD A STRANGE NOISE FROM UNDER THE HOOD. UPON MERGING BACK ONTO THE ROAD STEERING WHEEL BECAME DIFFICULT TO MANEUVER. VEHICLE LOST POWER STEERING. ON THE WAY TO THE DEALERSHIP, SMOKE STARTED COMING FROM UNDER THE HOOD, FOLLOWED BY A LOUD POPPING NOISE AFTER DRIVING FOR LESS THAN A BLOCK. CONSUMER THEN PULLED INTO PARKING LOT. THE SMOKE BECAME WORSE. THE CONSUMER POPPED THE HOOD AND NOTICED FLAMES COMING FROM THE ENGINE. THE FIRE DEPARTMENT WAS CALLED. WHEN THEY ARRIVED THE ENTIRE ENGIN…

Owner-reported narrative. 48,000 miles reported. Look up ODI 10083225 at NHTSA ↗

Owner report 10161755 · 2006-07-07 (July 7, 2006)

DT*: THE CONTACT STATED, WHILE DRIVING 55 MPH A NOISE WAS HEARD COMING FROM THE ENGINE. THE VEHICLE WAS MANEUVERED OFF THE ROAD WHERE IT STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHO DETERMINED THE ENGINE NEEDED TO BE REPLACED DUE TO SLUDGE. THE VEHICLE WAS TAKEN INTO THE DEALER ONCE BEFORE FOR THIS PROBLEM AND THE ENGINE WAS CLEANED. THE MANUFACTURER HAS BEEN ALERTED.

Owner-reported narrative. 65,000 miles reported. Look up ODI 10161755 at NHTSA ↗

Owner report 10158290 · 2006-05-25 (May 25, 2006)

2002 TOYOTA HIGHLANDER STALL-REDUCE SPEED TO 1000/2000 RPM AND SHUT OFF ENGINE DURING COLD/HOT WEATHER. *JB

Owner-reported narrative. Look up ODI 10158290 at NHTSA ↗

Owner report 10056658 · 2004-02-06 (February 6, 2004)

DOOR LOCKS KEEP POPPING OPEN OR SHUT MANY TIMES PER DAY. SOMETIMES WHEN PARKED, OTHER TIMES WHEN DRIVING. THIS HAS BEEN GOING ON FOR OVER A YEAR. EACH TIME I TAKE TO THE DEALER, HE SAYS HE CAN'T FIND THE REASON. TOYOTA HAS NO CLUE ON WHY THIS ELECTRICAL PROBLEM EXISTS. I CAN'T LEAVE ANYTHING IN THE CAR, BECAUSE WHEN I RETURN THE LOCKS ARE UP.*AK

Owner-reported narrative. 14,325 miles reported. Look up ODI 10056658 at NHTSA ↗

Owner report 10651774 · 2014-11-01 (November 1, 2014)

WIRING PROBLEM WITH PASSENGER SIDE BRAKE LIGHT. KEPT REPLACING BULB, THEN REPLACING SOCKET, NOW GOING TO PUT A WHOLE KIT. TOYOTA NEGLECTED TO TELL ME THIS IN THE FIRST PLACE, EVEN AFTER SEVERAL TICKETS AND WASTED MONEY ON DIFFERENT THINGS TELLING ME IT WOULD FIX THE PROBLEM. *TR

Owner-reported narrative. Look up ODI 10651774 at NHTSA ↗

Owner report 10096960 · 2004-11-22 (November 22, 2004)

THE CONSUMER STRUCK AN UNIDENTIFIED ROAD DEBRIS. THE FUEL TANK HAD TO BE REPLACED. *NM *SC

Owner-reported narrative. 32,000 miles reported. Look up ODI 10096960 at NHTSA ↗

Owner report 10173304 · 2006-11-13 (November 13, 2006)

WIFE COMPLAINED OF INTERMITTENT GAS SMELL IN 2001 TOYOTA HIGHLANDER,V-6/AWD, FOR 2-3 WEEKS. I CHECKED IT MORE THAN ONCE FOR LEAKING UNDER HOOD AND UNDER FRONT OF ENGINE; COULD NOT FIND SOURCE. ON 10/27/06 I STARTED CAR FOR 2-3 MINUTES TO POSITION IN FRONT OF GARAGE TO INSTALL FRONT BRAKE PADS. SHUT OFF AND STARTED TO JACK WHEN I NOTICED GAS DRIPS ON CEMENT, COMING FROM ABOVE FRONT DIFFERENTIAL AND DRIPPING DOWN & OFF STILL FAIRLY COOL EXHAUST PIPE REAR BANK OF V-6 . STARTED ENGINE AGAIN, CHECKED FOR LEAKS; NOTHING DETECTED. TOLD MY WIFE IT WAS …

Owner-reported narrative. 52,980 miles reported. Look up ODI 10173304 at NHTSA ↗

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

Recall campaigns

Shared campaigns appear once in each affected model year.

2010
10
2011
5
2012
2
2013
3
2014
4
2015
1
2016
2
2017
3
2018
4
2019
3
2020
4
2021
4
2022
5
2023
9
2024
7
2025
3
2026
0
Recall campaigns data
CategoryCount
201010
20115
20122
20133
20144
20151
20162
20173
20184
20193
20204
20214
20225
20239
20247
20253
20260

2010: 10; 2011: 5; 2012: 2; 2013: 3; 2014: 4; 2015: 1; 2016: 2; 2017: 3; 2018: 4; 2019: 3; 2020: 4; 2021: 4; 2022: 5; 2023: 9; 2024: 7; 2025: 3; 2026: 0

Year-by-year records

Toyota HIGHLANDER model-year comparison
Model yearComplaintsRecallsChange in recalls
199710Not available
1998100
20011373Not available
20023012-1
200325820
20042865+3
20052246+1
20062767+1
20071234-3
200840311+7
20091349-2
201021610+1
20111815-5
20121822-3
20132063+1
20141354+1
20151901-3
20161092+1
20172643+1
20182644+1
20194773-1
20203114+1
202150540
20222385+1
20231779+4
2024427-2
202593-4
202620-3