2024 Toyota HIGHLANDER: complaints, problems and recalls

When driving at highway speeds (over 40mph) the driver side mirror excessively shakes/vibrates, negatively impacting visibility.

Owner-reported narrative. Look up ODI 11580301 at NHTSA ↗

Driving the interstate at 75 mph, my sunroof spontaneously shattered covering us with shards of glass. Toyota dealership and insurance said a rock must have hit but there were no other vehicles near us. Was not covered under warranty, so insurance adjuster approved new sunroof install and repaint roof for over $3,000. The loud explosion and subsequent broken glass could have caused major accident as well as blindness. We feel an investigation into glass quality should be done. In my opinion, vehicles shouldn’t even have sunroofs.

Owner-reported narrative. Look up ODI 11580327 at NHTSA ↗

The contact owns a 2024 Toyota Highlander. The contact stated that while placing groceries in the trunk, the lift gate violently fell on her head. While in the trunk, the liftgate came down, and her cousin was able to stop the liftgate from closing on the contact. There were no warning lights illuminated. The contact had a continuous headache and dizziness, and it was determined that she had a concussion when medical attention was provided at the emergency room. The vehicle was taken to a local dealer, who was unable to duplicate the failure, b…

Owner-reported narrative. Look up ODI 11586602 at NHTSA ↗

I was in the drive thru at a fast food restaurant and after I placed my order I was about 5 cars from the pay window. As I went forward where there was a curve I stopped and then when the car in front of me moved forward to the pay window I let up on the brake and accelated slowly. When I put my foot on the brake pedal it went to the floor and the car would not stop. I served to the right of the car in front of me ( I did not hit it) and rolled to the parking space to the right. The car hit the curb and bounced up a little and hit the sign a…

Owner-reported narrative. Look up ODI 11592160 at NHTSA ↗

I was driving on the highway when I heard a very loud bang. I felt like the car had been hit by something and immediately looked for a large truck around me. With such a loud noise I figured something that loud had to be kicked up by something large. No trucks were around me of any size. Just a few cars. I looked at all my windows to see if I had a crack. Nothing. I assumed whatever hit me must have hit the car and not glass. Once I pulled over I walked the perimeter of the car and found nothing. With how loud it was I knew something must have …

Owner-reported narrative. Look up ODI 11602741 at NHTSA ↗

The contact owns a 2024 Toyota Highlander. The contact stated there was an abnormal fuel odor inside the vehicle's cabin coming from the rear of the vehicle near the fuel tank. No warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the vent valve remained open causing fuel to leak from the fuel tank and as a result the fuel cap needed to be replaced. The vehicle was repaired however the failure persisted. The failure was intermittent. The contact stated that the odor was extremely strong, causing the drive…

Owner-reported narrative. 2,000 miles reported. Look up ODI 11607256 at NHTSA ↗

I purchased a brand new 2024 Toyota Highlander Limited on [XXX]. On September 12th, we were going on our first road trip with our [XXX] son to Wilmington, NC (~209 miles from where we live). I bought this car as it was bigger and with a newborn wanted to feel safe. Approximately 15 miles out, as I was gassing the car on the highway, the speed limit was slowly dropping. After I released the gas, there was a slight jolt and then I was able to safely pull over on the side of the highway. To say I felt unsafe with cars flying by going 70 mph and th…

Owner-reported narrative. Look up ODI 11618473 at NHTSA ↗

My car has integrated CarPlay installed for mapping. When used wirelessly with all mapping services (Apple Maps, Waze, Goole Maps) my car will appear in fields, the wrong streets, in houses. I will be given directions to turn on streets that are not where I physically am. First I worked with Apple Customer Care for over 15 hours. They have determined it is not an Apple issue. They believe it is an issue with the GNSS module in the car. I took the car twice to the dealerships service departments. The first service department did not duplicate…

Owner-reported narrative. Look up ODI 11634807 at NHTSA ↗

Reported: 2024-06-06 (June 6, 2024)

Gulf States Toyota, Inc. (GST) is recalling certain 2022-2024 model year Highlander L and Highlander LE vehicles equipped with the Blackout Package that includes 20" black alloy wheels and tires. The installed tires have an insufficient load rating. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Consequence: Tires with an insufficient load rating may be overloaded and fail, increasing the risk of a crash.

Remedy: GST will inspect and replace the tires as necessary, and install a new tire information label as necessary, free of charge. Owner notification letters were mailed August 8, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R1.

Reported: 2024-06-18 (June 18, 2024)

Southeast Toyota Distributors, LLC (SET) is recalling certain 2021-2024 Highlander vehicles. The 20-inch accessory tires with an insufficient load rating for the vehicle's Gross Axle Weight Rating (GAWR) were installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Consequence: Tires with an insufficient load rating can be overloaded and fail, increasing the risk of a crash.

Remedy: SET will inspect and replace the tires and information placard, as necessary free of charge. Owner notification letters were mailed August 16, 2024. Owners may contact SET's customer service at 1-866-405-4226. SET's number for this recall is SET24A.

Reported: 2024-07-23 (July 23, 2024)

Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Consequence: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.

Remedy: GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.

Reported: 2025-09-11 (September 11, 2025)

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles. Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.

Consequence: An instrument panel display that does not show critical information can increase the risk of a crash or injury.

Remedy: Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Additional letters will be sent, anticipated in May 2026. This is a phased recall. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB08 and 25TA08. Lexus' numbers for this recall are 25LB05 and 25LA05.

Reported: 2025-10-30 (October 30, 2025)

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

Reported: 2025-12-17 (December 17, 2025)

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024-2025 Highlander and Highlander Hybrid vehicles. The third row center seat belt roof anchor may have been installed at an incorrect angle, preventing the seat belt from properly restraining the occupant.

Consequence: A seat belt that does not properly restrain an occupant increases the risk of injury during a crash.

Remedy: Dealers will reinstall the seat belt anchor with a new bolt, free of charge. Owner notification letters were mailed January 27, 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 25TA16.

Reported: 2026-03-05 (March 5, 2026)

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2024 Highlander and Highlander Hybrid vehicles. The second-row seat backs may fail to lock into position during seat back adjustment.

Consequence: A seat back that fails to lock may not properly restrain an occupant during a crash, increasing the risk of injury.

Remedy: Dealers will replace the return springs in the seat back recliner assemblies, free of charge. Owner letters were mailed September 9, 2026. This is a phased recall. Owners may contact Toyota’s customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB06 and 26TA06.