Toyota PRIUS problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
12,493 owner complaints analyzed
35 distinct recall campaigns
45,000 mi median reported failure mileage
Scope: 2000 to 2026 model years. Data snapshot: . 9,709 complaints include usable failure mileage.
Most common problems
Exterior Lighting is the most frequently named component, appearing in 3,218 of 12,493 complaints (25.8%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 5,125 | 41.0% |
| Electrical and battery issues | 838 | 6.7% |
| Steering behavior | 521 | 4.2% |
| Engine operation | 423 | 3.4% |
| Transmission and shifting | 203 | 1.6% |
| Fuel system concerns | 99 | 0.8% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Exterior Lighting | 3218 |
| Service Brakes | 2027 |
| Electrical System | 1477 |
| Service Brakes, Hydraulic | 1392 |
| Vehicle Speed Control | 989 |
| Service Brakes, Electric | 817 |
| Unknown Or Other | 559 |
| Engine | 477 |
Exterior Lighting: 3,218; Service Brakes: 2,027; Electrical System: 1,477; Service Brakes, Hydraulic: 1,392; Vehicle Speed Control: 989; Service Brakes, Electric: 817; Unknown Or Other: 559; Engine: 477
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 3168 |
| 25,000 to 49,999 | 1933 |
| 50,000 to 74,999 | 1459 |
| 75,000 to 99,999 | 1020 |
| 100,000 to 149,999 | 1291 |
| 150,000 and above | 838 |
Under 25,000: 3,168; 25,000 to 49,999: 1,933; 50,000 to 74,999: 1,459; 75,000 to 99,999: 1,020; 100,000 to 149,999: 1,291; 150,000 and above: 838
Under 25,000 miles has the most reports with usable mileage (3,168). 2,784 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2001 | 10 |
| 2002 | 25 |
| 2003 | 43 |
| 2004 | 39 |
| 2005 | 288 |
| 2006 | 110 |
| 2007 | 124 |
| 2008 | 445 |
| 2009 | 1192 |
| 2010 | 3521 |
| 2011 | 533 |
| 2012 | 459 |
| 2013 | 616 |
| 2014 | 664 |
| 2015 | 545 |
| 2016 | 526 |
| 2017 | 468 |
| 2018 | 621 |
| 2019 | 446 |
| 2020 | 283 |
| 2021 | 248 |
| 2022 | 255 |
| 2023 | 236 |
| 2024 | 287 |
| 2025 | 331 |
| 2026 | 178 |
2001: 10; 2002: 25; 2003: 43; 2004: 39; 2005: 288; 2006: 110; 2007: 124; 2008: 445; 2009: 1,192; 2010: 3,521; 2011: 533; 2012: 459; 2013: 616; 2014: 664; 2015: 545; 2016: 526; 2017: 468; 2018: 621; 2019: 446; 2020: 283; 2021: 248; 2022: 255; 2023: 236; 2024: 287; 2025: 331; 2026: 178
Pattern summary
Exterior Lighting leads the component reports. Braking behavior appears in 5,125 complaint narratives. Electrical and battery issues appears in 838 complaint narratives. Steering behavior appears in 521 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10361672 · 2010-10-22 (October 22, 2010)
2001 TOYOTA PRIUS - STEERING WHEEL SUDDENLY VIBRATES AND PULLS HARD TO THE SIDE. PROBLEM IS INTERMITTENT BUT HAS INCREASED IN FREQUENCY. DEALER SAID IT WAS BRAKE DRUM AND PERFORMED $800 REPAIR BUT ONLINE SEARCH SUGGESTS IT IS ACTUALLY COMMON STEERING PROBLEM THAT CONTINUES EVEN AFTER PRIOR REPAIR. *TR
Owner-reported narrative. 57,800 miles reported. Look up ODI 10361672 at NHTSA ↗
Owner report 10304253 · 2010-02-03 (February 3, 2010)
I AM THE OWNER OF A 2001 TOYOTA PRIUS, PURCHASING THE CAR IN 2002. EVER SINCE I HAVE HAD IT, I HAVE NOTICED IT TEMPORARILY LOSES BRAKING AFTER DRIVING RELATIVELY SLOWLY -- 5 TO 20 MPH -- OVER A POTHOLE THAT HITS JUST ONE WHEEL. IT IS A RECURRING PROBLEM. I COMPLAINED TO THE DEALERSHIP IN 2002 AND WAS TOLD THAT THERE WAS NO PROBLEM AND THAT IT WAS PROBABLY THE WAY THE ANTI-LOCK BRAKE SYSTEM WORKED. I NOW KNOW THAT IF THERE IS A POTHOLE NEAR WHERE I WANT TO COME TO A STOP, I MAY HAVE TO LIFT MY FOOT OFF THE BRAKE AND THEN REAPPLY THE BRAKE WH…
Owner-reported narrative. Look up ODI 10304253 at NHTSA ↗
Owner report 10033544 · 2003-09-12 (September 12, 2003)
VEHICLE DESCRIPTION: PASSENGER VEHICLES. INSUFFICIENT ELECTRICAL CONTACT CAN OCCUR IN THE TORQUE SENSOR THAT CONTROLS THE POWER ASSIST OPERATION OF THE ELECTRIC POWER STEERING GEAR BOX. THE TORQUE SENSOR COULD SEND IMPROPER ELECTRICAL SIGNALS. DEALERS WILL REPAIR THE ELECTRIC STEERING GEAR BOX.*AK RIGHT TURN SIGNAL DOES NOT CANCEL AFTER A HARD RIGHT TURN. VEHICLE WOULD PULL OUT IN FRONT OF THE CONSUMER BECAUSE THEY THINK HE'S GOING TO MAKE A RIGHT TURN. *PH *JB
Owner-reported narrative. Look up ODI 10033544 at NHTSA ↗
Owner report 10036657 · 2003-08-26 (August 26, 2003)
TWICE NOW I HAVE HAD WARNING LIGHTS APPEAR ON MY 2001 TOYOTA PRIUS SCREEN. THE FIRST TIME WAS THREE WEEKS AGO WHILE I WAS DRIVING ON A FREEWAY IN HOT WEATHER. I PULLED OVER AS I WAS LOSING POWER. THE GAS ENGINE WOULD NOT TURN ON. I WAS ON BATTERY POWER ONLY. I LIMPED TO AN EXIT AND PARKED THE CAR. I HAD THE CAR TOWED TO THE NEAREST TOYOTA DEALER. HE FIXED A STEERING RECALL PART AND THOUGHT IT MIGHT BE THE PROBLEM. HE COULD FIND NO ERROR CODES. I DROVE OFF. YESTERDAY IT HAPPENED AGAIN UNDER THE SAME CONDITIONS. I PULLED OVER, WAITED TWENTY…
Owner-reported narrative. 36,300 miles reported. Look up ODI 10036657 at NHTSA ↗
Owner report 10025654 · 2003-07-08 (July 8, 2003)
STEERING RACK PROBLEM.....NEEDS REPLACEMENT DUE TO A BROKEN ITEM IN THE STEERING RACK. CAUSES HIGH PITCHED NOISE WHENEVER STEERING WHEEL IS TURNED. TOYOTA AGREED TO REPLACE PART, BUT REQUIRES US TO PAY FOR THE LABOR TO REPLACE THE PART. ($500). *AK
Owner-reported narrative. 47,000 miles reported. Look up ODI 10025654 at NHTSA ↗
Owner report 10030856 · 2003-08-05 (August 5, 2003)
EXTREME TIRE BLOW OUT(ONLY SHREDS LEFT)HESITATION RESULTING IN LOSS OF POWER IN TRAFFIC/GAS PEDAL SENSOR?*AK
Owner-reported narrative. 35,974 miles reported. Look up ODI 10030856 at NHTSA ↗
Owner report 10165986 · 2006-08-18 (August 18, 2006)
EXPERIENCE: DRIVING A 2001 TOYOTA PRIUS BETWEEN 60 AND 65 MPH ON I-494 IN EAGAN MINNESOTA. THE SENSOR ON THE VEHICLE'S ACCELERATOR PEDAL ASSEMBLY FAILED I.E. THE ABILITY TO GET GAS TO THE ENGINE STOPPED. THE CAR WAS TOWED TO AN AUTHORIZED REPAIR DEALER AND THE PART, WHICH FAILED, WAS REPLACED. MY COMPLAINT HAS TWO PARTS: (1) TOYOTA DOES NOT RECOGNIZE A CRITICAL PART LIKE THE SENSOR ON THE ACCELERATOR PEDAL ASSEMBLY AS A PART OF MAJOR SIGNIFICANCE. I BELIEVE IT IS MAJOR SAFETY ISSUE AND MUST BE CORRECTED BY TOYOTA. I WAS TOLD BY TOYOTA'S C…
Owner-reported narrative. 50,226 miles reported. Look up ODI 10165986 at NHTSA ↗
Owner report 10191487 · 2007-05-22 (May 22, 2007)
I OWN A 2001 PRIUS SINCE MARCH OF 2006. IT RAN FINE FOR ONE YEAR, BUT AFTER THAT ALL I HAD WAS PROBLEMS.TRANSMISSION EXHAUST SYSTEM AND COMPUTER BOARD ALL OF THIS HAPPENED ONE AFTER ANOTHER TOTAL COST OVER $10,000. TOYOTA DID NOT WANT TO TAKE RESPONSIBILITY.*AK
Owner-reported narrative. Look up ODI 10191487 at NHTSA ↗
Owner report 10022058 · 2003-08-11 (August 11, 2003)
THE VEHICLE LOST POWER WHEN THE CONSUMER ATTEMPTED TO ACCELERATE. *AK ALSO THE VEHICLE PULLED TO THE RIGHT THE TIRES WERE REPLACED SEVERAL TIMES AND THE VEHICLE HAD NUMEROUS ALIGNMENTS. THE RACK AND PINION WAS REPLACED AND THE FUEL TANK ASSEMBLY WAS REPLACE. *JB
Owner-reported narrative. 48,000 miles reported. Look up ODI 10022058 at NHTSA ↗
Owner report 10031479 · 2003-07-29 (July 29, 2003)
CONSUMER STATES THAT WHILE DRIVING FUEL IN VEHICLE IS CONSUMED FASTER THAN IT SHOULD BE. THE GAS TANK HAVE BEEN REPLACED TWICE, AND THE VEHICLE IS IN THE SHOP AT THIS TIME FOR ANOTHER FUEL TANK. CONSUMER FEELS THAT VEHICLE MAY HAVE BEEN DAMAGED DURING TRANSPORT TO DEALERSHIP BECAUSE THE FRONT END IS OUT OF ALIGNMENT. VEHICLE HAS HAD FIVE FRONT END ALIGNMENTS SINCE OWNERSHIP. *AK
Owner-reported narrative. Look up ODI 10031479 at NHTSA ↗
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2010 | 10 |
| 2011 | 6 |
| 2012 | 6 |
| 2013 | 3 |
| 2014 | 3 |
| 2015 | 1 |
| 2016 | 5 |
| 2017 | 3 |
| 2018 | 1 |
| 2019 | 3 |
| 2020 | 0 |
| 2021 | 0 |
| 2022 | 1 |
| 2023 | 4 |
| 2024 | 4 |
| 2025 | 2 |
| 2026 | 1 |
2010: 10; 2011: 6; 2012: 6; 2013: 3; 2014: 3; 2015: 1; 2016: 5; 2017: 3; 2018: 1; 2019: 3; 2020: 0; 2021: 0; 2022: 1; 2023: 4; 2024: 4; 2025: 2; 2026: 1
Year-by-year records
| Model year | Complaints | Recalls | Change in recalls |
|---|---|---|---|
| 2000 | 4 | 0 | Not available |
| 2001 | 165 | 3 | +3 |
| 2002 | 167 | 2 | -1 |
| 2003 | 99 | 1 | -1 |
| 2004 | 610 | 6 | +5 |
| 2005 | 1,051 | 6 | 0 |
| 2006 | 1,439 | 6 | 0 |
| 2007 | 2,003 | 4 | -2 |
| 2008 | 1,497 | 4 | 0 |
| 2009 | 502 | 6 | +2 |
| 2010 | 2,821 | 10 | +4 |
| 2011 | 517 | 6 | -4 |
| 2012 | 422 | 6 | 0 |
| 2013 | 408 | 3 | -3 |
| 2014 | 206 | 3 | 0 |
| 2015 | 164 | 1 | -2 |
| 2016 | 154 | 5 | +4 |
| 2017 | 91 | 3 | -2 |
| 2018 | 36 | 1 | -2 |
| 2019 | 30 | 3 | +2 |
| 2020 | 14 | 0 | -3 |
| 2021 | 6 | 0 | 0 |
| 2022 | 24 | 1 | +1 |
| 2023 | 19 | 4 | +3 |
| 2024 | 23 | 4 | 0 |
| 2025 | 16 | 2 | -2 |
| 2026 | 5 | 1 | -1 |