2024 Toyota PRIUS: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
23 owner complaints analyzed
4 distinct recall campaigns
3,000 mi median reported failure mileage
Scope: 2024 model year. Data snapshot: . 3 complaints include usable failure mileage.
Most common problems
Unknown Or Other is the most frequently named component, appearing in 7 of 23 complaints (30.4%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 2 | 8.7% |
| Electrical and battery issues | 1 | 4.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Unknown Or Other | 7 |
| Air Bags | 3 |
| Electrical System | 3 |
| Exterior Lighting | 3 |
| Suspension | 3 |
| Wheels | 3 |
| Seat Belts | 2 |
| Service Brakes | 2 |
Unknown Or Other: 7; Air Bags: 3; Electrical System: 3; Exterior Lighting: 3; Suspension: 3; Wheels: 3; Seat Belts: 2; Service Brakes: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 3 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 3; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (3). 20 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2024 | 10 |
| 2025 | 3 |
| 2026 | 10 |
2024: 10; 2025: 3; 2026: 10
Pattern summary
Unknown Or Other leads the component reports. Braking behavior appears in 2 complaint narratives. Electrical and battery issues appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11575142 · 2024-03-03 (March 3, 2024)
This Car is NOT equipped with a spare tire or Jack and there is NO option available from Toyota and the manufacture refuses to address the many consumer concerns and offer a solution. This is unacceptable and a spare tire and jack should be REQUIRED safety equipment in the USA - I can't own a car without a spare tire, lug wrench, and jack. This is negligent from the manufacture and needed to report this in effort to get this offered as an Option or required by law so people can drive safe. WIth all the regulations we have and this is not requi…
Owner-reported narrative. Look up ODI 11575142 at NHTSA ↗
Owner report 11575822 · 2024-03-06 (March 6, 2024)
There is a safety design flaw with the dash lights. If the headlights are ON The dash lights are turned down to a significantly lower illumination automatically and cannot be turned back up to full brightness. This is a big issue when driving with your head lights on during daylight rain/fog. The dash lights won't turn up to full brightness and are very difficult to read, especially for anyone over 50 years old when the head lights are turned on. Alabama law requires head lights be on, not just DRL, but head lights. The dash is VERY dim…
Owner-reported narrative. Look up ODI 11575822 at NHTSA ↗
Owner report 11580106 · 2024-03-29 (March 29, 2024)
The contact owns a 2024 Toyota Prius. The contact stated that the while driving at approximately 25 MPH, the headrest began to move upwards on the front driver's side. The contact stated that the headrest began to move upwards more frequently when there were bumps or potholes in the road. The contact stated that the vehicle had to stop and a button that was accessible once the contact was outside of the vehicle was pressed; however, the contact stated it was difficult to press the button. The contact stated that the failure immediately recurred…
Owner-reported narrative. 250 miles reported. Look up ODI 11580106 at NHTSA ↗
Owner report 11588641 · 2024-05-14 (May 14, 2024)
This car doesn’t come with a spare tire. Lots of new cars don’t have them. This is a major safety hazard. It should be illegal to sell cars without them. Not only does the little kit they give you work with a puncture but the remedy ruins the tire so it can’t be repaired. All car manufacturers should be required to have a spare tire.
Owner-reported narrative. Look up ODI 11588641 at NHTSA ↗
Owner report 11601642 · 2024-07-13 (July 13, 2024)
This NHTSA web site adivses owners to "file an online complaint" if "... the manufacturer has failed to remedy the recall in a timely manner..." It is NHTSA #24V274 and has been active for 11 weeks without the manufacturer's remedy. There is no public estimate of a date for this recall to be addressed, except for a vague "third quarter of 2024" which implies an additional 11 weeks for any remedy to be provided. I think that 22 weeks is not a remedy in a "timely manner."
Owner-reported narrative. Look up ODI 11601642 at NHTSA ↗
Owner report 11607001 · 2024-08-07 (August 7, 2024)
I have a 2024 Prius LE AWD. A recall has been issued for certain 2023 and 2024 Prius cars but no remedy has been announced yet. I would like Toyota to expedite the process for fixing the issue since I don't know if my car is concerned and don't feel very safe driving my car because of this ongoing recall.
Owner-reported narrative. Look up ODI 11607001 at NHTSA ↗
Owner report 11613797 · 2024-09-10 (September 10, 2024)
The contact owns a 2024 Toyota Prius. The contact stated that while parallel parking and straightening the vehicle, he tapped the accelerator pedal, and the vehicle suddenly accelerated aggressively and crashed into a stoop. While reversing previously on three occasions, the vehicle braked suddenly without application with no object in the surrounding area. There were no reported injuries. The air bag deployed. There was smoke detected from the engine. There was no reported fire. A police report was filed. The local dealer was not contacted. Th…
Owner-reported narrative. 3,000 miles reported. Look up ODI 11613797 at NHTSA ↗
Owner report 11615986 · 2024-09-23 (September 23, 2024)
We are writing about 2 separate issues we had with our 2024 Prius. 1. Acceleration caused accident on Sept. 8, 2024. Driver was parallel parking. He backed into the space and was then going to straighten out the car. The car accelerated unexpectedly and caused the vehicle to go up on someone’s lawn. The vehicle was stopped by the stoop of the house. The airbag was deployed. Thank God the driver was unharmed. He was parking and going under 5 miles an hour in reverse and then in drive to finish parking. The car just flew out of control. 2. Sud…
Owner-reported narrative. Look up ODI 11615986 at NHTSA ↗
Recall history
4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
24V274000 · Electrical System:Wiring:Switches/Knobs/Buttons | Latches/Locks/Linkages:Doors:Latch
Reported: 2024-04-17 (April 17, 2024)
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius and Prius Prime vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.
Consequence: A door that unexpectedly opens while the vehicle is moving or during a crash increases the risk of injury.
Remedy: Dealers will replace both right and left rear door opener switches, free of charge. Owner letters were mailed August 9, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB06 and 24TA06.
NHTSA campaign record ↗24V548000 · Equipment:Other:Labels
Reported: 2024-07-23 (July 23, 2024)
Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Consequence: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
Remedy: GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.
NHTSA campaign record ↗25V744000 · Back Over Prevention:Display Function
Reported: 2025-10-30 (October 30, 2025)
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
NHTSA campaign record ↗26V049000 · Electrical System:Wiring:Switches/Knobs/Buttons | Latches/Locks/Linkages:Doors:Latch
Reported: 2026-01-28 (January 28, 2026)
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius Prime, 2023-2026 Prius, and 2025-2026 Prius Plug-in Hybrid vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.
Consequence: A door that unexpectedly opens while the vehicle is moving increases the risk of injury.
Remedy: Dealers will modify the rear door switch circuits, free of charge. Owner letters were mailed July 13, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB03 and 26TA03. This recall expands and replaces NHTSA recall number 24V274. Vehicles repaired under the previous recall will need to have the new remedy performed.
NHTSA campaign record ↗