2017 Toyota PRIUS: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
91 owner complaints analyzed
3 distinct recall campaigns
14,000 mi median reported failure mileage
Scope: 2017 model year. Data snapshot: . 66 complaints include usable failure mileage.
Most common problems
Visibility/Wiper is the most frequently named component, appearing in 17 of 91 complaints (18.7%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 19 | 20.9% |
| Engine operation | 6 | 6.6% |
| Steering behavior | 6 | 6.6% |
| Fuel system concerns | 3 | 3.3% |
| Electrical and battery issues | 2 | 2.2% |
| Transmission and shifting | 1 | 1.1% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Visibility/Wiper | 17 |
| Service Brakes | 14 |
| Vehicle Speed Control | 13 |
| Engine | 12 |
| Fuel/Propulsion System | 12 |
| Unknown Or Other | 11 |
| Electrical System | 10 |
| Steering | 7 |
Visibility/Wiper: 17; Service Brakes: 14; Vehicle Speed Control: 13; Engine: 12; Fuel/Propulsion System: 12; Unknown Or Other: 11; Electrical System: 10; Steering: 7
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 50 |
| 25,000 to 49,999 | 8 |
| 50,000 to 74,999 | 4 |
| 75,000 to 99,999 | 2 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 2 |
Under 25,000: 50; 25,000 to 49,999: 8; 50,000 to 74,999: 4; 75,000 to 99,999: 2; 100,000 to 149,999: 0; 150,000 and above: 2
Under 25,000 miles has the most reports with usable mileage (50). 25 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2017 | 22 |
| 2018 | 23 |
| 2019 | 19 |
| 2020 | 4 |
| 2021 | 4 |
| 2022 | 4 |
| 2023 | 5 |
| 2024 | 5 |
| 2025 | 4 |
| 2026 | 1 |
2017: 22; 2018: 23; 2019: 19; 2020: 4; 2021: 4; 2022: 4; 2023: 5; 2024: 5; 2025: 4; 2026: 1
Pattern summary
Visibility/Wiper leads the component reports. Braking behavior appears in 19 complaint narratives. Engine operation appears in 6 complaint narratives. Steering behavior appears in 6 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10966726 · 2017-03-19 (March 19, 2017)
1)THE DRIVER'S SEAT IS TILTED TO THE RIGHT 2)DRIVER SEAT BAD 3)LONG-DISTANCE DRIVING VERY TIRED 4)THE PASSENGER SEAT IS TILTED TO THE RIGHT 5)SHEET CAN NOT SUPPORT MY BODY
Owner-reported narrative. 4,276 miles reported. Look up ODI 10966726 at NHTSA ↗
Owner report 10971466 · 2017-04-08 (April 8, 2017)
WE PURCHASED A 2017 TOYOTA PRIUS ON JANUARY 29TH 2017 AND ON MARCH 22ND 2017 THE CAR CAUGHT ON FIRE OUT OF NO WHERE. THE CAR WAS PARKED AND OFF WHEN SMOKE BEGAN TO COME OUT FROM THE AROUND THE SHIFT CHANGER AND THE TOUCH SCREEN AREA. AFTER A FEW SECONDS THE CAR WAS COMPLETELY ON FIRE.
Owner-reported narrative. 1,600 miles reported. Look up ODI 10971466 at NHTSA ↗
Owner report 10978637 · 2017-04-15 (April 15, 2017)
MY NEW TACOMA HAS A WHINE/HOWL COMING FROM THE REAR DIFFERENTIAL. PER MY DEALER, THEY HAVE STARTED A TAS CASE WITH TOYOTA CORP AND WERE ADVISED THAT THE CONDITION DESCRIBED IS KNOWN, AND UNDER INVESTIGATION. TAS SAYS THERE ARE NO RECOMMENDED REPAIRS AT THIS TIME. THE PROBLEM IS OCCURRING BETWEEN 30-65 MPH WHEN DECELERATING AND FEATHERING THE THROTTLE, BUT IS NOW BECOMING MORE PRONOUNCE WITH TIME AND MORE MILEAGE. I'M CONCERNED THAT THE ISSUE COULD POTENTIALLY BECOME A SAFETY ISSUE. THIS ISSUE IS OCCURRING WITH 2016-17 TACOMA'S. MAN…
Owner-reported narrative. Look up ODI 10978637 at NHTSA ↗
Owner report 10978782 · 2017-04-17 (April 17, 2017)
THE RUBBER ON THE HANDLE TO OPEN MY HATCHBACK HAS MELTED. IN THE WINTER, I CAN NO LONGER OPEN THE HATCH DOOR, AND IN THE SUMMER, IT IS DIFFICULT TO OPEN.
Owner-reported narrative. 70,000 miles reported. Look up ODI 10978782 at NHTSA ↗
Owner report 10992083 · 2017-05-29 (May 29, 2017)
TRAVELING EAST ON THE 10 THROUGH PHOENIX AZ, MY WINDSHIELD WAS HIT BY SOMETHING SO SMALL I COULDN'T SEE IT. CAUSED A STAR LESS THAN 1/3" BUT ALSO A WINDING CRACK ALMOST 1 FT. LONG. THE REAL PROBLEM IS THAT EVERY DAY WHEN I COME OUT TO MY CAR, THE CRACK HAS GROWN IN A SNAKING PATTERN. IT DOES NOT GROW AT ALL WHILE DRIVING. I PERIODICALLY CHECK IT WHILE DRIVING. TODAY THE CRACK GREW OVER 1 FT. IN LENGTH OVER THE COURSE OF THE MORNING, JUST SITTING IN THE DRIVE WAY.
Owner-reported narrative. 11,500 miles reported. Look up ODI 10992083 at NHTSA ↗
Owner report 11000918 · 2017-06-23 (June 23, 2017)
CAR WAS HIT BY FLYING DEBRIS WHICH PRODUCED LARGE CRACK IN WINDSHIELD. VEHICLE WAS TRAVELING DOWN TWO LANE HIGHWAY AT LEGAL SPEED.
Owner-reported narrative. 3,500 miles reported. Look up ODI 11000918 at NHTSA ↗
Owner report 11003217 · 2017-07-05 (July 5, 2017)
PLEASE NOTE: THAT I HAVE OWNED A PREVIOUS GENERATION PRIUS - A 2011 - AND I AM MORE THAN AWARE THAT REGENERATIVE BRAKING WORKS ENTIRELY DIFFERENTLY THAN A CONVENTIONAL BRAKING SYSTEM. SO IN NO WAY AM I REFERRING TO THE "USUAL NOISES" THAT COME FROM REGENERATIVE BRAKING. PLEASE SEE ATTACHED DOCUMENT FOR EXPLANATION OF LIFE AND SAFETY ISSUE.
Owner-reported narrative. 8,800 miles reported. Look up ODI 11003217 at NHTSA ↗
Owner report 11006213 · 2017-07-18 (July 18, 2017)
1) THE TABLET INFORMATION SCREEN IS SO LARGE AND THE INSTRUCTIONS SO COMPLICATED THAT YOU HAVE TO TAKE YOUR EYES OFF THE ROAD FOR A LONG TIME JUST TO REGULATE HVAC AND RADIO 2) THE CAR GOES COMPLETELY DEAD RANDOMLY AFTER DRIVING IT. MUST BE TOWED.
Owner-reported narrative. 2,117 miles reported. Look up ODI 11006213 at NHTSA ↗
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
16V741000 · Parking Brake
Reported: 2016-10-14 (October 14, 2016)
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2016-2017 Prius vehicles manufactured August 6, 2015, to October 3, 2016. The affected vehicles are equipped with a foot-operated parking brake system that has a parking brake cable that may disengage.
Consequence: If the parking brake cable disengages from the mechanism and the transmission is left in a gear other than 'Park' while the ignition is on and the driver leaves the vehicle, the vehicle may roll unexpectedly, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will install a clip at the parking brake cable end to prevent the cable from disengaging, free of charge. The recall began November 10, 2016. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is G01.
NHTSA campaign record ↗17V295000 · Tires:Temporary/Emergency Spare Tire
Reported: 2017-05-02 (May 2, 2017)
Gulf States Toyota, Inc. (Gulf States) is recalling certain 2017 4Runner , 86, Avalon, Camry, Camry Hybrid, Corolla, Corolla iM, Highlander, Highlander Hybrid, Prius, Prius C, RAV4, RAV4 Hybrid, Sienna and Yaris vehicles. The spare tire air pressure was not adjusted to the proper pressure as stated on the Tire Pressure Label.
Consequence: A spare tire that is not inflated to the proper value may not perform as intended, increasing the risk of a crash.
Remedy: Gulf States will notify owners, and dealers will inspect the spare tires, adjusting their pressure as necessary, free of charge. The recall began June 15, 2017. Owners may contact Gulf States customer service at 1-800-444-1074. Toyota's number for this recall is 17R2.
NHTSA campaign record ↗18V579000 · Electrical System:Wiring
Reported: 2018-09-05 (September 5, 2018)
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2016-2018 Toyota Prius vehicles. A portion of the engine wire harness connected to the hybrid Power Control Unit (PCU), could contact the cover at this connection and wear, causing an electrical short circuit.
Consequence: An electrical short can increase the risk of a fire.
Remedy: Toyota will notify owners, and dealers will inspect the engine wire harness assembly and replace it if damage is found. A protective sleeve or protective tape will be included to prevent any future damage. These repairs will be performed free of charge. The recall began October 30, 2018. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J0T.
NHTSA campaign record ↗