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2017 Toyota PRIUS problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

91 owner complaints analyzed

3 distinct recall campaigns

14,000 mi median reported failure mileage

Scope: 2017 model year. Data snapshot: . 66 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Visibility/Wiper is the most frequently named component, appearing in 17 of 91 complaints (18.7%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior1920.9%
Engine operation66.6%
Steering behavior66.6%
Fuel system concerns33.3%
Electrical and battery issues22.2%
Transmission and shifting11.1%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Visibility/Wiper
17
Service Brakes
14
Vehicle Speed Control
13
Engine
12
Fuel/Propulsion System
12
Unknown Or Other
11
Electrical System
10
Steering
7
Component breakdown data
CategoryCount
Visibility/Wiper17
Service Brakes14
Vehicle Speed Control13
Engine12
Fuel/Propulsion System12
Unknown Or Other11
Electrical System10
Steering7

Visibility/Wiper: 17; Service Brakes: 14; Vehicle Speed Control: 13; Engine: 12; Fuel/Propulsion System: 12; Unknown Or Other: 11; Electrical System: 10; Steering: 7

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
50
25,000 to 49,999
8
50,000 to 74,999
4
75,000 to 99,999
2
100,000 to 149,999
0
150,000 and above
2
Reported problems by failure mileage data
CategoryCount
Under 25,00050
25,000 to 49,9998
50,000 to 74,9994
75,000 to 99,9992
100,000 to 149,9990
150,000 and above2

Under 25,000: 50; 25,000 to 49,999: 8; 50,000 to 74,999: 4; 75,000 to 99,999: 2; 100,000 to 149,999: 0; 150,000 and above: 2

Under 25,000 miles has the most reports with usable mileage (50). 25 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2017
22
2018
23
2019
19
2020
4
2021
4
2022
4
2023
5
2024
5
2025
4
2026
1
Complaints over time data
CategoryCount
201722
201823
201919
20204
20214
20224
20235
20245
20254
20261

2017: 22; 2018: 23; 2019: 19; 2020: 4; 2021: 4; 2022: 4; 2023: 5; 2024: 5; 2025: 4; 2026: 1

Pattern summary

Visibility/Wiper leads the component reports. Braking behavior appears in 19 complaint narratives. Engine operation appears in 6 complaint narratives. Steering behavior appears in 6 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11003217 · 2017-07-05 (July 5, 2017)

PLEASE NOTE: THAT I HAVE OWNED A PREVIOUS GENERATION PRIUS - A 2011 - AND I AM MORE THAN AWARE THAT REGENERATIVE BRAKING WORKS ENTIRELY DIFFERENTLY THAN A CONVENTIONAL BRAKING SYSTEM. SO IN NO WAY AM I REFERRING TO THE "USUAL NOISES" THAT COME FROM REGENERATIVE BRAKING. PLEASE SEE ATTACHED DOCUMENT FOR EXPLANATION OF LIFE AND SAFETY ISSUE.

Owner-reported narrative. 8,800 miles reported. Look up ODI 11003217 at NHTSA ↗

Owner report 11025256 · 2017-09-25 (September 25, 2017)

TL* THE CONTACT OWNS A 2017 TOYOTA PRIUS. WHILE THE VEHICLE WAS PARKED, IT ROLLED WITHOUT WARNING. THE CONTACT WAS ABLE TO CATCH UP WITH THE VEHICLE BEFORE IT STRUCK A POLICE VEHICLE. THE OFFICER GAVE THE CONTACT A WARNING. IN ADDITION, THE VEHICLE ACCELERATED ON ITS OWN INTERMITTENTLY. THE LOCAL DEALER (ELMORE TOYOTA, 15300 BEACH BLVD, WESTMINISTER, CA, 92683) INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V741000 (SERVICE BRAKES), AND RECOMMENDED HE SCHEDULE AN APPOINTMENT FOR DIAGNOSTIC TESTING. THE VEHICL…

Owner-reported narrative. 15,000 miles reported. Look up ODI 11025256 at NHTSA ↗

Owner report 11155825 · 2018-12-04 (December 4, 2018)

CAR WAS ON 2 LANE BLACKTOP IN 40 MPH ZONE DRIVING APX 35 MPH, A FEMALE, RESPONSIBLE OWNER/DRIVER AGE 79 WAS DRIVING WHEN SUDDENLY,WITHOUT ANY WARNING,COMES TO NEAR HALT IN ROAD AND PULLS/HARD TO RIGHT HAND SIDE OF SHOULDER OFF THE ROAD. DRIVER HAD NO CONTROL OVER DIRECTION OR SPEED BEFORE FINALLY ABLE TO STOP CAR ON TOP OF DITCH. DRIVER WAS ABLE TO GET CAR TO STALL/STOP ENGINE BEFORE REACHING DITCH AND POSSIBLY A TURNOVER. DRIVER HAD NEVER BEEN SO FEARFUL IN HER LIFE,HAD SHE BEEN UNABLE TO STOP CAR IT WOULD HAVE DRIVEN HER OVER.REPORTED SITUAT…

Owner-reported narrative. 28,000 miles reported. Look up ODI 11155825 at NHTSA ↗

Owner report 11173877 · 2019-02-04 (February 4, 2019)

THE INVOLVED VEHICLES WERE DESIGNED TO ENTER A FAILSAFE DRIVING MODE IN RESPONSE TO CERTAIN HYBRID SYSTEM FAULTS. TOYOTA HAS FOUND THAT IN RARE SITUATIONS, THE VEHICLE MAY NOT ENTER A FAILSAFE DRIVING MODE AS INTENDED. IF THIS OCCURS, THE VEHICLE COULD LOSE POWER AND STALL. WHILE POWER STEERING AND BRAKING WOULD REMAIN OPERATIONAL, A VEHICLE STALL WHILE DRIVING AT HIGHER SPEEDS COULD INCREASE THE RISK OF A CRASH.

Owner-reported narrative. Look up ODI 11173877 at NHTSA ↗

Owner report 11054723 · 2017-12-14 (December 14, 2017)

TOYOTA PRIUS PRIME 2017 LANE DEPARTURE WARNING WITH STEERING ASSIST. THIS STEERING ASSIST FUNCTION DOES NOT WORK AS IT DOES IN ANY OTHER TOYOTA MODEL. I HAVE SPOKEN WITH TOYOTA ENGINEERING AND MET WITH A TOYOTA TECHNICAL REPRESENTATIVE AND THEY ADMIT THAT THE STEERING ASSIST FUNCTION DOES NOT WORK AS IT DOES IN ANY OTHER TOYOTA MODEL. AS YOU WILL SEE FROM MY ATTACHED DOCUMENT THIS FUNCTION REALLY DOESN'T WORK AT ALL. I AM NOT SURE IF THIS IS A REGULATED SAFETY FEATURE OR NOT BUT IT WAS SUGGESTED BY A TOYOTA EMPLOYEE THAT I MAKE THE NHTSA AWARE …

Owner-reported narrative. 18,000 miles reported. Look up ODI 11054723 at NHTSA ↗

Owner report 11144823 · 2018-11-02 (November 2, 2018)

VEHICLE'S STEERING WHEEL BEGAN PEELING AT (12 O' CLOCK LOCATION). THE CAR HAS BEEN PARKED ON THE STREET AND GARAGED (NORMAL EXPOSURE TO SUN). FIRST, IT BEGAN TO BUBBLE AND THEN IT PEELED UNTIL NOW REACHING A3 INCHES WIDE.

Owner-reported narrative. 26,014 miles reported. Look up ODI 11144823 at NHTSA ↗

Owner report 11090031 · 2018-04-25 (April 25, 2018)

ON I-75 @70 MILES/HR, WITH AROUND 800 MILEAGE NEW PRIUS, TOYO TIRE OF THE REAR TIRE POPPED OUT AND ROLLED ON THE I-75 WITHOUT ANY WARNING LIGHTS BUT WITH SOME GAS SMELL, PUTTING ALL THE OCCUPANTS TO HIGH RISK OF CRASH ON THE BUSIEST FREEWAY, AND THE AGONY OF THE INCIDENT. I TOWED MY PRIUS TO VALDOSTA TOYOTA, EVEN THOUGH TOYOTA CARE SHOULD COVER ROADSIDE ASSISTANCE, THEY CHARGED ME FOR TOWING AND PUTTING NEW TIRE. THERE WAS A PROBLEM WITH THE PRIUS GAS SYSTEM OR TOYO TIRE OF PRIUS. AFTER AROUND 100 MILES I TRIED TO PUT IN GAS, PRIUS TANK DID…

Owner-reported narrative. 600 miles reported. Look up ODI 11090031 at NHTSA ↗

Owner report 11156794 · 2018-12-07 (December 7, 2018)

UNABLE TO FILL GAS TANK. VAPOR-CONTAINMENT VALVE ENGAGES DURING REFUELLING, CAUSING FUEL TO SPILL TO GROUND AND UNABLE TO FILL MORE THAT ONE-HALF GALLON OF FUEL. SEE ALSO: HTTPS://PRIUSCHAT.COM/THREADS/INTERESTING-FUEL-ISSUE-2016-THREE-TOURING-OVERFLOWING.173660/ (SEARCH FOR "OVERFLOW" - YOU WILL SEE THAT THIS IS A COMMON PROBLEM)

Owner-reported narrative. 16,324 miles reported. Look up ODI 11156794 at NHTSA ↗

Owner report 11491012 · 2022-10-26 (October 26, 2022)

For the past year or so we have had issues with the vehicle not starting properly. If we leave the radio, wipers, heater, or air conditioner in the ON position when we shut the car off, or a window down a little on a hot day, a sensor triggers a Low Battery error code. We have had the battery checked and it is NOT low. When this happens to start the car we need to get a jumpstart from someone. This limits where we feel safe driving to as in a remote place where not many other people and cars are it would be more difficult to find someone to…

Owner-reported narrative. Look up ODI 11491012 at NHTSA ↗

Owner report 11627707 · 2024-11-27 (November 27, 2024)

The contact owns a 2017 Toyota Prius. The contact stated while the contact's wife was driving at an undisclosed speed, the accelerator pedal was depressed. The accelerator pedal was depressed, however the vehicle failed to accelerate as intended. The contact stated that the vehicle stalled and jerked. The vehicle was driven to the residence. The contact stated that the battery indicator did not look as if the battery was charging. The contact stated that the vehicle was taken to two independent mechanics; however, the failure was not duplicate…

Owner-reported narrative. 68,000 miles reported. Look up ODI 11627707 at NHTSA ↗

Owner report 11118193 · 2018-08-06 (August 6, 2018)

THE VEHICLE STARTED NORMALLY BUT WHEN I REACHED ABOUT TWO BLOCKS FROM MY HOUSE, THE PRIUS STARTED TO ACT AS IF THE ELECTRIC MOTORS WERE NOT ENGAGING. THE ENGINE DID NOT ENGAGE EITHER AND THE GAS PEDAL WAS UNRESPONSIVE. THE FIRST TIME THIS OCCURRED, I WAS STUCK IN THE MIDDLE OF A 4-WAY INTERSECTION UNTIL I SHUT DOWN THE VEHICLE AND RESTARTED IT. AFTER I RESTARTED THE PRIUS, IT CONTINUED BEHAVING ERRATICALLY. IT SOUNDED AND FELT LIKE THE GAS MOTOR HAD ENGAGED BUT THE ELECTRIC MOTOR HAD NOT. IT ALSO FELT LIKE THE TRANSMISSION WAS SLIPPING/NOT E…

Owner-reported narrative. 12,240 miles reported. Look up ODI 11118193 at NHTSA ↗