2014 Toyota PRIUS: complaints, problems and recalls

TL* THE CONTACT OWNS A 2014 TOYOTA PRIUS HYBRID. THE CONTACT STATED WHILE TRAVELING VARIOUS SPEEDS, A PASSENGER PUT THEIR ARM OUT OF THE WINDOW AND IT ERRONEOUSLY CLOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 358.

Owner-reported narrative. 358 miles reported. Look up ODI 10559321 at NHTSA ↗

WINDSHIELDS ON PRIUS MODELS 2010 AND HIGHER ARE AFFECTED. WHILE MOST OBVIOUS AT NIGHT, EXTERNAL LIGHT SOURCES VIEWED THROUGH THE FRONT WINDSHIELD CAN BE MIRRORED IN TRIPLICATE VIA A "PRISM" OR "REFRACTION" EFFECT. INTERIOR OCCUPANTS WILL WITNESS LIGHT SOURCES BEING REPLICATED 3 TIMES. THE RESULTING EFFECT CAN CREATE NAUSEA OR DIZZINESS IN OCCUPANTS, AND IS EXPERIENCED WITH MAXIMUM EFFECT AT NIGHT DURING TRAFFIC WHEN THE ABILITY TO SAFELY NEGOTIATE ROADWAYS IS PARAMOUNT. *TR

Owner-reported narrative. 45 miles reported. Look up ODI 10564240 at NHTSA ↗

WHILE DRIVING ON THE FREEWAY AT HIGHWAY SPEEDS A SERIES OF YELLOW TRIANGLES SUDDENLY FLASHED ON THE DASHBOARD ALONG WITH SOME BEEPS. THE ENGINE THEN STALLED AND THE GAS PEDAL NO LONGER RESPONDED TO ANY INPUTS. DUE TO A COMBINATION OF SHEER LUCK AND DRIVER PRESENCE OF MIND THE CAR WAS STEERED TO THE SHOULDER OF THE HIGHWAY WHERE IT CAME TO A HALT. THE EXPERIENCE OF TRYING TO CONTROL A CAR WITH A STALLED ENGINE AND SAFELY STEER IT TO THE SHOULDER IN HEAVY TRAFFIC WAS TERRIFYING TO SAY THE LEAST. THE CAR WAS TAKEN STRAIGHT TO THE DEALER WHERE IT …

Owner-reported narrative. 8,858 miles reported. Look up ODI 10579397 at NHTSA ↗

2014 TOYOTA PRIUS. CONSUMER WRITES IN REGARDS TO ELECTRICAL SYSTEM SOFTWARE RECALL NOTICE AND REQUESTS FINANCIAL COMPENSATION. *SMD THE CONSUMER STATED TOYOTA AND THE DEALER KNOWINGLY SOLD HIM A DEFECTIVE VEHICLE, IN WHICH THEY WERE FULLY AWARE OF RECALL # 14V053000. *JB

Owner-reported narrative. Look up ODI 10584837 at NHTSA ↗

2014 TOYOTA PRIUS. CONSUMER WRITES IN REGARDS TO VEHICLE SAFETY FEATURES. *SMD THE CONSUMER BELIEVED BACK-UP CAMERAS SHOULD COME STANDARD ON VEHICLE. HE ALSO BELIEVED AUTO BRAKING SHOULD BE A STANDARD FEATURE. *JB

Owner-reported narrative. Look up ODI 10586968 at NHTSA ↗

TL* THE CONTACT OWNS A 2014 TOYOTA PRIUS. THE CONTACT STATED THAT THE VEHICLE WOULD REVERSE WHEN SHIFTED TO DRIVE WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000 AND THE CURRENT MILEAGE WAS 3,002.

Owner-reported narrative. 3,000 miles reported. Look up ODI 10592866 at NHTSA ↗

WHILE TRAVELING IN SLIPPERY CONDITIONS I ATTEMPTED TO NAVIGATE A RIGHT HAND TURN. THE CAR BEGAN TO SLIDE WHILE BRAKING INDICATING POSSIBLE SNOW BUILDUP IN FRONT OF TIRES. I ATTEMPTED TO ACCELERATE OUT OF THE SLIDE WHICH IS PROPER IN FRONT WHEEL DRIVE VEHICLES. THE CARS DASH LIGHTS LITE UP AND THE SLIDE INDICATOR STARTED BEEPING. THE CAR BECAME COMPLETELY UNRESPONSIVE TO THE GAS PROVIDING NO POWER WHATSOEVER. THE CAR SLID OVER THE CURB AND CRASHED INTO A HIGHWAY SIGN AND FINALLY CAME TO REST. *TR

Owner-reported narrative. 125,000 miles reported. Look up ODI 10597984 at NHTSA ↗

I PURCHASED A 2014 TOYOTA PRIUS ON MAY 31, 2014. TODAY 6/18/14 I FOUND OUT THERE WAS A RECALL ON THIS MODEL VEHICLE. I CALLED TOYOTA AND I WAS INFORMED THE RECALL SERVICE HAD NOT BEEN PERFORMED. I CALLED A LOCAL DEALER (DIFFERENT FROM THE ONE WHERE I PURCHASED THE VEHICLE) AND THEY INFORMED ME THAT WHEN THEY PULLED THE VIN, IT SHOWED STOP SALE IN EFFECT. I DO NOT BLAME TOYOTA AS OBVIOUSLY IF ONE DEALER COULD SEE THE STOP SALE SO COULD THE OTHER. I THINK THAT THERE SHOULD BE STRICTER REGULATIONS ON DEALERSHIPS TO MAKE SURE THESE RECALLS AR…

Owner-reported narrative. 429 miles reported. Look up ODI 10599173 at NHTSA ↗

Reported: 2014-02-12 (February 12, 2014)

Toyota is recalling certain model year 2010 through 2014 Prius vehicles. In the affected vehicles, the Intelligent Power Module (IPM) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. If this occurs, various warning lamps will be illuminated on the instrument panel and the vehicle will have reduced power allowing it to only drive a short distance.

Consequence: The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.

Remedy: Toyota will notify owners and dealers will update the software for both the motor/generator control electronic control unit (ECU) and the hybrid control ECU, free of charge. If an owner experiences a failure of the inverter before the vehicle receives updated software, the dealer will repair or replace the inverter assembly with a new one at no charge. The recall began on March 21, 2014. Owners may contact Toyota at 1-800-331-4331.

Reported: 2018-10-04 (October 4, 2018)

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2014 Toyota Prius and 2012-2014 Toyota Prius V vehicles. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.

Consequence: If the hybrid system shuts down unexpectedly, it can increase the risk of a crash.

Remedy: Toyota will notify owners, and dealers will update the software for the motor/generator control electronic control unit (ECU) and the hybrid control ECU as necessary, free of charge. The recall began January 22, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J0V. Note: The software updates in this recall are needed even if the vehicle had the software previously updated under recalls 14V-053 or 15V-449.

Reported: 2020-06-24 (June 24, 2020)

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2015 Prius and 2014-2017 Prius V vehicles not included in recall 18V-684. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.

Consequence: An unexpected hybrid power system shut down may increase the risk of a crash.

Remedy: Toyota will notify owners, and dealers will perform a software update for the hybrid system. If the vehicle has experienced an inverter failure with certain hybrid system faults related to this condition, the inverter assembly will be repaired or replaced, prior to software update. All repairs will be performed free of charge. This recall began July 24, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB10 / 20TA10.