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U.S. public vehicle records

Chevrolet EXPRESS problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

629 owner complaints analyzed

72 distinct recall campaigns

48,000 mi median reported failure mileage

Scope: 1995 to 2026 model years. Data snapshot: . 337 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Service Brakes is the most frequently named component, appearing in 56 of 629 complaints (8.9%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior16726.6%
Steering behavior518.1%
Transmission and shifting497.8%
Electrical and battery issues447.0%
Engine operation396.2%
Fuel system concerns365.7%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Service Brakes
56
Electrical System
47
Power Train
39
Air Bags
33
Engine
31
Service Brakes, Hydraulic
26
Fuel/Propulsion System
25
Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip
25
Component breakdown data
CategoryCount
Service Brakes56
Electrical System47
Power Train39
Air Bags33
Engine31
Service Brakes, Hydraulic26
Fuel/Propulsion System25
Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip25

Service Brakes: 56; Electrical System: 47; Power Train: 39; Air Bags: 33; Engine: 31; Service Brakes, Hydraulic: 26; Fuel/Propulsion System: 25; Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip: 25

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
100
25,000 to 49,999
76
50,000 to 74,999
68
75,000 to 99,999
32
100,000 to 149,999
34
150,000 and above
27
Reported problems by failure mileage data
CategoryCount
Under 25,000100
25,000 to 49,99976
50,000 to 74,99968
75,000 to 99,99932
100,000 to 149,99934
150,000 and above27

Under 25,000: 100; 25,000 to 49,999: 76; 50,000 to 74,999: 68; 75,000 to 99,999: 32; 100,000 to 149,999: 34; 150,000 and above: 27

Under 25,000 miles has the most reports with usable mileage (100). 292 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2000
31
2001
56
2002
39
2003
54
2004
59
2005
56
2006
20
2007
11
2008
3
2009
7
2010
12
2011
11
2012
18
2013
16
2014
31
2015
18
2016
20
2017
13
2018
19
2019
23
2020
9
2021
14
2022
13
2023
13
2024
18
2025
24
2026
21
Complaints over time data
CategoryCount
200031
200156
200239
200354
200459
200556
200620
200711
20083
20097
201012
201111
201218
201316
201431
201518
201620
201713
201819
201923
20209
202114
202213
202313
202418
202524
202621

2000: 31; 2001: 56; 2002: 39; 2003: 54; 2004: 59; 2005: 56; 2006: 20; 2007: 11; 2008: 3; 2009: 7; 2010: 12; 2011: 11; 2012: 18; 2013: 16; 2014: 31; 2015: 18; 2016: 20; 2017: 13; 2018: 19; 2019: 23; 2020: 9; 2021: 14; 2022: 13; 2023: 13; 2024: 18; 2025: 24; 2026: 21

Pattern summary

Service Brakes leads the component reports. Braking behavior appears in 167 complaint narratives. Steering behavior appears in 51 complaint narratives. Transmission and shifting appears in 49 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 742594 · 2001-03-17 (March 17, 2001)

DIMINISHED BRAKING ABILITY,DIAGNOSED AS FAULTY ANTI-LOCK SYSTEM. *AK

Owner-reported narrative. Look up ODI 742594 at NHTSA ↗

Owner report 885463 · 2001-04-09 (April 9, 2001)

WHILE DRIVING VEHICLE HAD STALLED OUT. LOST STEERING AND BRAKING POWER. TOWED TO DEALERSHIP. INFORMED BY MECHANIC THAT FUEL PUMP HAD FAILED AND NEEDED TO BE REPLACED. THIS HAS HAPPENED 3 TIMES ALREADY.*AK THE DEALER SAID THERE WAS NO RECALL ON THE FUEL PUMP WHICH WAS FAILING NUMEROUS TIMES. *YH

Owner-reported narrative. Look up ODI 885463 at NHTSA ↗

Owner report 737214 · 2000-12-03 (December 3, 2000)

AFTER MAKING A U TURN, THE POWER STEERING ASSIST WAS LOST. THE POWER STEERING PUMP SHAFT HAD BROKEN MAKING THE VEHICLE NEARLY IMPOSSIBLE TO CONTROL. COULD THIS BE THE PROBLEM OF NHTSA CAMPAIGN #: 96V187000?

Owner-reported narrative. Look up ODI 737214 at NHTSA ↗

Owner report 745571 · 2001-05-21 (May 21, 2001)

WHEN PARKED STEERING WILL NOT TURN. STEERING GEAR BOX & PUMP REPLACED WITH NO EFECT.

Owner-reported narrative. Look up ODI 745571 at NHTSA ↗

Owner report 10003069 · 2003-01-20 (January 20, 2003)

WE WERE ON OUR WAY TO FLORIDA WHEN WE STARTED SMELLING SOMETHING. WE PULLED TO THE SIDE OF THE ROAD AND TURNED OFF THE IGNITION. WE OPENED THE HOOD AT THAT TIME NOTICED FLAMES COMING FROM UNDER NEATH THE DRIVERS SIDE. WE BARELY HAD ENOUGH TIME TO GET OUT BEFORE IT WAS TOTALLY ENGULFED WITH FLAMES. AT THE TIME WE WERE TOWING AN ENCLOSED TRAILER WITH A 2003 HONDA GOLDWING. NOTHING PRIOR TO THIS INCIDENCE GAVE US ANY CLUE THAT THE VAN WAS ON FIRE. WE LOST ALL OUR POSSESSIONS IN THE VAN AND TRAILER. IT WAS ALL 100% DESTROYED. UNKNOWN CAUSE. WE HAD …

Owner-reported narrative. Look up ODI 10003069 at NHTSA ↗

Owner report 10095028 · 2004-10-04 (October 4, 2004)

WHILE SHIFTING TRANSMISSION DOWN SHIFTED ON ITS OWN. A LOUD NOISE WAS HEARD COMING FROM THE FRONT. CONSUMER DROVE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT TRANSMISSION NEEDED TO BE REPLACED. *AK

Owner-reported narrative. Look up ODI 10095028 at NHTSA ↗

Owner report 10006484 · 2001-09-05 (September 5, 2001)

THE HORN RELAY WAS SMOKING AND MELTED THE RELAY PANEL IT WAS MOUNTED TO. MORA FIRE DEPARTMENT WAS CALLED. THEY DISCONNECTED THE BATTERY. THE RELAY AND FUSE HAVE BEEN REMOVED AS A TEMPORARY FIX UNTIL A DEALER CAN INSTALL A NEW RELAY PANEL AND FIND THE PROBLEM. THIS GAVE NO WARNING SIGNS. THE VAN HAD BEEN TURNED OFF SINCE 12:20 PM. THE HORN WAS SILENT AT 2:00 PM WHEN MY WIFE BROUGHT SOMETHING IN FROM THE REAR COMPARTMENT OF THE VAN. AT AROUND 3:10 PM MY WIFE NOTICED THE HORN SOUNDING AND WENT TO CHECK IT OUT. SHE NOTICED SMOKE FROM DRIVER'S SI…

Owner-reported narrative. 58,500 miles reported. Look up ODI 10006484 at NHTSA ↗

Owner report 10070875 · 2004-01-15 (January 15, 2004)

THIS PROBLEM AFFECTS 1996-2002 G-SERIES VANS (CHEVY EXPRESS AND GMC SAVANA). THE POWERTRAIN CONTROL MODULE/VEHICLE CONTROL MODULE (PCM/VCM) CORRODES OVER TIME AND THE CASE ENCLOSING THE COMPUTER SPLITS OPEN ALLOWING WATER TO ENTER THE VEHICLE'S ELECTRICAL SYSTEM. GM HAS ACKNOWLEDGED THIS PROBLEM IN TECHNICAL SERVICE BULLETIN 02-06-04-020, ATTRIBUTING IT TO LOCATION OF THE PCM/VCM AND DESIGN OF THE ENGINE WIRING HARNESS DEFLECTOR. THIS DEFLECTOR ACTS MUCH LIKE A "RAIN GUTTER" TO ROUTE WATER AWAY FROM THE COMPUTER. IT WAS POORLY DESIG…

Owner-reported narrative. 83,599 miles reported. Look up ODI 10070875 at NHTSA ↗

Owner report 742544 · 2001-03-16 (March 16, 2001)

THE REACTION SHELL BROKE IN THE TRANSMISSION, DISABLING THE VEHICLE COMPLETELY WHILE IN TRAFFIC. THIS CAUSED MY WIFE WHO WAS DRIVING IT TO ESSENTIALLY STALL OUT. FORTUNATELY, NO ONE WAS HURT, BUT THE REPAIRS TO A VEHICLE WITH SUCH LOW MILEAGE TOTALED OVER $2200.00. MIGHTY POOR QUALITY. THANKFULLY THE FAILURE DID NOT TAKE PLACE WHILE SHE WAS PASSING SOMEONE, OR GOING UPHILL.*AK

Owner-reported narrative. Look up ODI 742544 at NHTSA ↗

Owner report 886067 · 2001-04-17 (April 17, 2001)

CONSUMER CONTACTED DEALER IN REFERENCE TO RECALL 00V110000/MANUFACTURER'S RECALL 00031 CONCERNING FUEL ODOR/LEAKAGE. DEALER CORRECTED RECALL PROBLEM. CONSUMER BELIEVED RECALL PROBLEM HAS CAUSED ADDITIONAL PROBLEMS IN FUEL SYSTEM. FUEL SYSTEM WAS CONTAMINATED, AND FUEL PUMP/ FILLER NEEDED TO BE REPLACED. PLEASE PROVIDE ANY FURTHER DETAILS.*AK

Owner-reported narrative. Look up ODI 886067 at NHTSA ↗

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

Recall campaigns

Shared campaigns appear once in each affected model year.

2010
5
2011
5
2012
6
2013
8
2014
7
2015
3
2016
6
2017
6
2018
6
2019
4
2020
1
2021
2
2022
1
2023
1
2024
0
2025
4
2026
3
Recall campaigns data
CategoryCount
20105
20115
20126
20138
20147
20153
20166
20176
20186
20194
20201
20212
20221
20231
20240
20254
20263

2010: 5; 2011: 5; 2012: 6; 2013: 8; 2014: 7; 2015: 3; 2016: 6; 2017: 6; 2018: 6; 2019: 4; 2020: 1; 2021: 2; 2022: 1; 2023: 1; 2024: 0; 2025: 4; 2026: 3

Year-by-year records

Chevrolet EXPRESS model-year comparison
Model yearComplaintsRecallsChange in recalls
199510Not available
1996102+2
1997261-1
19981810
19996110
20008310
2001452+1
2002550-2
20035810+10
2004216-4
2005238+2
20061216+8
2007174-12
20081410+6
2009107-3
2010155-2
20111250
2012136+1
2013228+2
2014147-1
201583-4
2016156+3
20172160
20181160
201984-2
2020161-3
2021132+1
202241-1
2023210
202410-1
202504+4
202603-1