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U.S. public vehicle records

2017 Chevrolet EXPRESS: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

21 owner complaints analyzed

6 distinct recall campaigns

18,000 mi median reported failure mileage

Scope: 2017 model year. Data snapshot: . 11 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Service Brakes is the most frequently named component, appearing in 11 of 21 complaints (52.4%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior1466.7%
Electrical and battery issues14.8%
Steering behavior14.8%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Service Brakes
11
Forward Collision Avoidance: Automatic Emergency Braking
6
Air Bags
3
Electrical System
2
Electrical System:Wiring:Fuses And Circuit Breakers
1
Electronic Stability Control (Esc)
1
Engine
1
Exterior Lighting
1
Component breakdown data
CategoryCount
Service Brakes11
Forward Collision Avoidance: Automatic Emergency Braking6
Air Bags3
Electrical System2
Electrical System:Wiring:Fuses And Circuit Breakers1
Electronic Stability Control (Esc)1
Engine1
Exterior Lighting1

Service Brakes: 11; Forward Collision Avoidance: Automatic Emergency Braking: 6; Air Bags: 3; Electrical System: 2; Electrical System:Wiring:Fuses And Circuit Breakers: 1; Electronic Stability Control (Esc): 1; Engine: 1; Exterior Lighting: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
8
25,000 to 49,999
1
50,000 to 74,999
1
75,000 to 99,999
0
100,000 to 149,999
1
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0008
25,000 to 49,9991
50,000 to 74,9991
75,000 to 99,9990
100,000 to 149,9991
150,000 and above0

Under 25,000: 8; 25,000 to 49,999: 1; 50,000 to 74,999: 1; 75,000 to 99,999: 0; 100,000 to 149,999: 1; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (8). 10 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2017
1
2019
6
2020
2
2022
1
2023
2
2024
8
2026
1
Complaints over time data
CategoryCount
20171
20196
20202
20221
20232
20248
20261

2017: 1; 2019: 6; 2020: 2; 2022: 1; 2023: 2; 2024: 8; 2026: 1

Pattern summary

Service Brakes leads the component reports. Braking behavior appears in 14 complaint narratives. Electrical and battery issues appears in 1 complaint narratives. Steering behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11031985 · 2017-10-05 (October 5, 2017)

MY COMPANY JUST RECENTLY PURCHASED DOZENS OF 2017 CHEVY EXPRESS VANS. ONE OF THESE NEW VANS (16 MILES ON ODOMETER) EXPERIENCED A FAULTY BRAKE BOOSTER MECHANICAL ISSUE WHICH CAUSED THE BRAKES TO ENGAGE WHILE TURNING THE STEERING WHEEL. THE DESIGN OF THE BRAKE BOOSTER INTEGRATION WITH THE POWER STEERING PUMP WAS PART OF THE PROBLEM. THIS IS POTENTIALLY FATAL DESIGN FLAW IF YOU MANUFACTURE A VEHICLE THAT WOULD ENGAGE THE BRAKES JUST BY TURNING THE STEERING WHEEL.

Owner-reported narrative. 16 miles reported. Look up ODI 11031985 at NHTSA ↗

Owner report 11173809 · 2019-02-03 (February 3, 2019)

ABS WARNING LIGHT RANDOMLY ILLUMINATES, YOU CAN STOP, THEN RESTART THE ENGINE, AND IT WILL SOMETIMES GO OUT. CRUISE CONTROL RANDOMLY WILL NOT WORK

Owner-reported narrative. 4,400 miles reported. Look up ODI 11173809 at NHTSA ↗

Owner report 11196596 · 2019-04-15 (April 15, 2019)

WE'VE HAD 4 INSTANCES OF "ENGINE POWER REDUCED" AND CHECK ENGINE LIGHT, WITH NO PRIOR WARNING OF ISSUE ON THE DASH DISPLAY. I BELIEVE THIS IS DUE TO AN ISSUE WITH THE DIESEL PARTICULATE FILTER SOOT LOAD TRACKING. THE FIRST 3 OCCURRED ON RURAL HIGHWAY AND THE 4TH ON A LOCAL HIGHWAY AT SPEED. THE POWER REDUCTION IS IMMEDIATE AND SEVERE ENOUGH THAT THE VEHICLE RAPIDLY LOSES SPEED AND CANNOT KEEP UP WITH TRAFFIC. HAD TRAFFIC BEEN CLOSE OR WITH A TRAILER, THERE WOULD BE RISK OF BEING REAR ENDED DUE TO THE SUDDEN LOSS OF SPEED. I FEEL THERE SHOULD …

Owner-reported narrative. 19,400 miles reported. Look up ODI 11196596 at NHTSA ↗

Owner report 11206002 · 2019-05-07 (May 7, 2019)

MY EMPLOYER HAS THREE ON A LEASE WITH BAD MASTER CYLINDER REAR SECTION PROPORTIONING VALVE NOT ALLOWING COLD DRIVING REAR BRAKES UNLESS PUMPING BRAKE PEDAL HARD.

Owner-reported narrative. 1 miles reported. Look up ODI 11206002 at NHTSA ↗

Owner report 11256131 · 2019-09-17 (September 17, 2019)

TL* THE CONTACT OWNS A 2017 CHEVROLET EXPRESS 3500. WHILE DRIVING 35 MPH, THE BRAKE LIGHT AND ABS STABILIZED TRACK LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO INSPECTED THE VEHICLE AND STATED THAT THE BRAKE STABILIZER SYSTEM FAILED AND THE BRAKE PUMP MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO MIKE ANDERSON CHEVROLET (604 SOUTH JEFFERSON STREET, OSSIAN, IN 46777, [phone removed] WHERE IT WAS DIAGNOSED THAT THE BRAKE PUMP MOTOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NU…

Owner-reported narrative. 59,231 miles reported. Look up ODI 11256131 at NHTSA ↗

Owner report 11268920 · 2019-10-16 (October 16, 2019)

TL- THE CONTACT SENT THE COMPLAINT VIA EMAIL TO BE USED: ON 5/08/19 AFTER SEVERAL COMPLAINTS FROM OUR DRIVER THAT THE ELECTRICAL SYSTEM IN OUR 2017 EXPRESS CHEVY SHUTDOWN WHEN HITTING A BUMP OR SLAMMING THE DRIVER DOOR WE DECIDED IT WAS TIME TO GET IT CHECKED OUT VAN WAS NOT PURCHASED FROM AUTO NATION CHEVY IN LAKE WORTH FL,THIS DEALER WAS NOT ABLE TO LOCATE A PROBLEM THE SAME DESCRIBED PROBLEM CONTINUED TO PERSIST,WE DECIDED TO BRING THE VAN TO THE DEALER FROM WHOM IT WAS PURCHASED SCHUMACHER CHEVY IN NORTH PALM BEACH 05/13/19,UPON KEEPING THE…

Owner-reported narrative. 18,029 miles reported. Look up ODI 11268920 at NHTSA ↗

Owner report 11271082 · 2019-10-25 (October 25, 2019)

TL* THE CONTACT OWNS A 2017 CHEVROLET EXPRESS G-3500. WHILE OPERATING THE VEHICLE, THE TAIL LIGHTS AND DAYTIME RUNNING LAMPS ON BOTH THE PASSENGER AND DRIVER SIDES WOULD NOT ILLUMINATE. THE VEHICLE WAS TAKEN TO CHEVROLET OF WAYZATA (16200 WAYZATA BLVD, WAYZATA, MN) WHERE THE LIGHTS WERE REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CAUSE OF THE FAILURE WAS DUE TO A FAULTY FUSE BOX. THE FUSE BOX WAS REPLACED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. T…

Owner-reported narrative. 18,000 miles reported. Look up ODI 11271082 at NHTSA ↗

Owner report 11325324 · 2020-05-20 (May 20, 2020)

AIR BAG SENSOR HAS GONE BAD IT'S IN THE LEFT DOOR. *TR

Owner-reported narrative. Look up ODI 11325324 at NHTSA ↗

Recall history

6 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

16V700000 · Visibility:Rearview Mirrors/Devices

Reported: 2016-09-29 (September 29, 2016)

General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Express manufactured September 25, 2015, to August 22, 2016, and 2016 GMC Savana cargo and cutaway vans manufactured January 28, 2016, to May 18, 2016. The affected vehicles were manufactured without an inside rearview mirror and with a right-hand convex exterior review mirror. These vehicles are required to have either an inside rearview mirror or both left and right-hand flat exterior rearview mirrors. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Consequence: If the driver does not have a clear unobstructed view to the back of the vehicle, it can increase the risk of a crash.

Remedy: GM will notify owners, and dealers will instal a right-hand flat rearview mirror, free of charge. The recall began on November 8, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16036.

NHTSA campaign record ↗
18V267000 · Equipment

Reported: 2018-04-26 (April 26, 2018)

General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy: GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.

NHTSA campaign record ↗
18V295000 · Visibility:Power Window Devices And Controls

Reported: 2018-05-03 (May 3, 2018)

General Motors LLC (GM) is recalling certain 2014-2017 Chevrolet Express and GMC Savana vehicles equipped with power windows. Liquid may leak into the driver's power window switch and cause corrosion, resulting in high electrical resistance.

Consequence: High electrical resistance can increase the risk of a fire.

Remedy: GM will notify owners, and dealers will replace the driver side window switch, free of charge. The recall began August 10, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 18155.

NHTSA campaign record ↗
18V655000 · Electrical System

Reported: 2018-09-21 (September 21, 2018)

General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Express and GMC Sierra vehicles equipped with a single, manual, rear climate control module (CCM). If the temperature is set to maximum heat or the mode knob is set to maximum floor vent and an electrical short occurs, components within the CCM may overheat.

Consequence: If the CCM overheats, there is an increased risk of a fire in the vehicle's headliner.

Remedy: GM will notify owners, and dealers will remove the electrical insulation from a wiring connector within the CCM to remove the fire risk, free of charge. The recall began November 6, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 18299.

NHTSA campaign record ↗
19V387000 · Visibility:Glass, Side/Rear

Reported: 2019-05-23 (May 23, 2019)

General Motors LLC (GM) is recalling certain 2016-2019 Chevrolet Express and GMC Savana vehicles. One or both of the rear-quarter windows may be tempered glass instead of laminated glass. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

Consequence: Tempered glass increases the risk of injury in the event of a side impact or rollover crash.

Remedy: GM will notify owners, and dealers will replace the tempered glass windows with laminated glass windows, as necessary, free of charge. The recall began July 5, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N192218960.

NHTSA campaign record ↗
19V428000 · Equipment

Reported: 2019-06-11 (June 11, 2019)

Unicell Body Company Inc. (Unicell) is recalling certain 2017-2019 Chevrolet Express and GMC Savanna, 2018-2019 Hino 155, Ford Econoline and Transit and Isuzu NPR, and 2018 Ram ProMaster-based vehicles equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The affected monitors may revert back to the factory default settings which may cause the camera image to be reversed.

Consequence: The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.

Remedy: Unicell will work with ASA Electronics to notify owners and offer a remedy, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics customer service 1-800-384-4400 or Unicell at 1-716-853-8628.

NHTSA campaign record ↗