2019 Chevrolet EXPRESS: complaints, problems and recalls

TL* THE CONTACT RENTED A 2019 CHEVROLET EXPRESS VAN. THE CONTACT RENTED THE VEHICLE FROM BUDGET CAR RENTAL (1919 5TH AVE, SEATTLE, WA 98101). WHILE THE VEHICLE WAS PARKED ON A HILL, THE CONTACT'S MOTHER WAS EXITING FROM THE REAR PASSENGER SLIDING DOOR AND WITHOUT WARNING, THE SLIDING DOOR CLOSED ON THE CONTACT'S MOTHER'S RIGHT FOREARM AND CAUSED MINOR BRUISING. NO POLICE REPORT WAS FILED. THERE WAS MEDICAL ATTENTION AT THE SCENE WHEN THE CONTACT INJURED HER RIGHT FOREARM. NO DEALER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER W…

Owner-reported narrative. 2,540 miles reported. Look up ODI 11221488 at NHTSA ↗

The contact owns a 2019 Chevrolet Express. The contact stated that while the vehicle was stopped with the transmission in reverse(R), the vehicle moved forward. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and informed the contact that there was no recall on the VIN. The failure mileage was approximately 4,783.

Owner-reported narrative. 4,783 miles reported. Look up ODI 11535437 at NHTSA ↗

The contact owns a 2019 Chevrolet Express 2500. The contact stated that while her husband was driving, the vehicle failed to accelerate after a stop. The vehicle failed to shift into reverse but continued to start. There were no warning lights illuminated. The vehicle was towed to the local dealer but was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 140,000.

Owner-reported narrative. 140,000 miles reported. Look up ODI 11550877 at NHTSA ↗

The contact owns a 2019 Chevrolet Express. The contact received notification of NHTSA Campaign Number: 24V702000 (Service Brake, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Owner-reported narrative. Look up ODI 11649544 at NHTSA ↗

I am reporting a recurring transmission defect in my 2019 Chevy Express Cargo Van. Shortly after purchase, I noticed clunking sounds when slowing down or coming to a stop. The issue progressed into rough shifting and eventual check engine lights with codes P0722 and P0700. The dealership stated the valve body had already been replaced in 2020 and suspects the torque converter is the root cause, which is causing repeated valve body failures. These transmission failures create unsafe driving conditions, including loss of smooth deceleration and u…

Owner-reported narrative. Look up ODI 11686435 at NHTSA ↗

The contact owns a 2019 Chevrolet Express NAV. The motorhome is a 2020 Coachman Freelander. The contact stated that while driving at an undisclosed speed, during the night and in the rain, the vehicle failed to accelerate as intended while depressing the accelerator pedal and jerked violently. The contact jolted violently and was almost thrown off the driver's seat. The contact pulled to the side of the road. Once the vehicle was on the side of the road, the contact noticed white smoke or steam emitting from the rear of the vehicle. The contact…

Owner-reported narrative. 6,000 miles reported. Look up ODI 11736302 at NHTSA ↗

-Transmission locked - broken output shaft ring gear weld. -Yes its available for inspection. -Vehicle came to complete stop in middle of freeway as if emergency brake was applied unknowingly. Could be bad if going around corner or downhill -Problem confirmed by dealer -No -No warning signs or check engine light

Owner-reported narrative. Look up ODI 11736454 at NHTSA ↗

The OTA had the interstate lanes bottle necked down. Traffic was trying to merge. The van had already slowed down and moved into the thru lane closest to the median. The van was pushed off the road by a semi into the contrete barrier. The semi clipped the bumper on the front passenger's side. It was also hit on the driver's side rear bumper. All of this caused the van to hit the wall on the front driver's corner. The airbags did not deploy! The driver was slammed into the steering wheel hitting his face against it. He suffered several facial fr…

Owner-reported narrative. Look up ODI 11755530 at NHTSA ↗

Reported: 2019-05-23 (May 23, 2019)

General Motors LLC (GM) is recalling certain 2016-2019 Chevrolet Express and GMC Savana vehicles. One or both of the rear-quarter windows may be tempered glass instead of laminated glass. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

Consequence: Tempered glass increases the risk of injury in the event of a side impact or rollover crash.

Remedy: GM will notify owners, and dealers will replace the tempered glass windows with laminated glass windows, as necessary, free of charge. The recall began July 5, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N192218960.

Reported: 2019-06-11 (June 11, 2019)

Unicell Body Company Inc. (Unicell) is recalling certain 2017-2019 Chevrolet Express and GMC Savanna, 2018-2019 Hino 155, Ford Econoline and Transit and Isuzu NPR, and 2018 Ram ProMaster-based vehicles equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The affected monitors may revert back to the factory default settings which may cause the camera image to be reversed.

Consequence: The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.

Remedy: Unicell will work with ASA Electronics to notify owners and offer a remedy, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics customer service 1-800-384-4400 or Unicell at 1-716-853-8628.

Reported: 2019-09-06 (September 6, 2019)

General Motors LLC (GM) is recalling certain 2019 Chevrolet Express and GMC Savana vehicles. The seatbelt-unfastened warning light will not illuminate for approximately five seconds after the ignition is moved to the "on" or "start" position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Consequence: Without the seatbelt warning reminder, the driver may forget to fasten the seatbelt, increasing the risk of injury in the event of a crash.

Remedy: GM will notify owners, and dealers will reprogram the instrument panel cluster, free of charge. The recall began October 3, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192264500.

Reported: 2021-02-25 (February 25, 2021)

General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.

Consequence: Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212329050.