vehicle signal
U.S. public vehicle records

Volvo XC60 problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

640 owner complaints analyzed

36 distinct recall campaigns

40,000 mi median reported failure mileage

Scope: 2009 to 2025 model years. Data snapshot: . 206 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 162 of 640 complaints (25.3%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior11017.2%
Electrical and battery issues9815.3%
Steering behavior6410.0%
Transmission and shifting203.1%
Engine operation203.1%
Fuel system concerns91.4%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System
162
Unknown Or Other
122
Visibility/Wiper
81
Engine
68
Service Brakes
59
Fuel/Propulsion System
34
Air Bags
33
Structure:Body
32
Component breakdown data
CategoryCount
Electrical System162
Unknown Or Other122
Visibility/Wiper81
Engine68
Service Brakes59
Fuel/Propulsion System34
Air Bags33
Structure:Body32

Electrical System: 162; Unknown Or Other: 122; Visibility/Wiper: 81; Engine: 68; Service Brakes: 59; Fuel/Propulsion System: 34; Air Bags: 33; Structure:Body: 32

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
79
25,000 to 49,999
42
50,000 to 74,999
30
75,000 to 99,999
33
100,000 to 149,999
19
150,000 and above
3
Reported problems by failure mileage data
CategoryCount
Under 25,00079
25,000 to 49,99942
50,000 to 74,99930
75,000 to 99,99933
100,000 to 149,99919
150,000 and above3

Under 25,000: 79; 25,000 to 49,999: 42; 50,000 to 74,999: 30; 75,000 to 99,999: 33; 100,000 to 149,999: 19; 150,000 and above: 3

Under 25,000 miles has the most reports with usable mileage (79). 434 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2009
3
2010
8
2011
3
2012
9
2013
4
2014
13
2015
14
2016
23
2017
16
2018
21
2019
48
2020
42
2021
49
2022
85
2023
79
2024
65
2025
76
2026
82
Complaints over time data
CategoryCount
20093
20108
20113
20129
20134
201413
201514
201623
201716
201821
201948
202042
202149
202285
202379
202465
202576
202682

2009: 3; 2010: 8; 2011: 3; 2012: 9; 2013: 4; 2014: 13; 2015: 14; 2016: 23; 2017: 16; 2018: 21; 2019: 48; 2020: 42; 2021: 49; 2022: 85; 2023: 79; 2024: 65; 2025: 76; 2026: 82

Pattern summary

Electrical System leads the component reports. Braking behavior appears in 110 complaint narratives. Electrical and battery issues appears in 98 complaint narratives. Steering behavior appears in 64 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10330965 · 2010-05-18 (May 18, 2010)

TL* THE CONTACT OWNS A 2010 VOLVO XC60. WHILE DRIVING AT APPROXIMATELY 35 MPH WITH THE ADAPTIVE CRUISE CONTROL ACTIVATED, THE VEHICLE ABNORMALLY ACCELERATED UNTIL THE BRAKES WERE APPLIED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE FAILURE COULD NOT BE DUPLICATED. IN ADDITION, THE CONTACT STATED THAT A "RADAR BLOCKED" SERVICE LIGHT HAS INTERMITTENTLY ILLUMINATED ON THE DASHBOARD SINCE THE DATE OF PURCHASING THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 1,000. UPDATED 11/03/10 *BF THE CONSUMER STATED ALL INFORMATION WAS ACC…

Owner-reported narrative. 1,000 miles reported. Look up ODI 10330965 at NHTSA ↗

Owner report 10447398 · 2012-02-10 (February 10, 2012)

AFTER STARTING UP FROM A STOP, CITY SAFETY ACTIVATED WITH AN EMERGENCY BRAKE ACTIVATION, WE WERE ALMOST REAR ENDED BY THE CAR BEHIND US. THERE WAS NO REASON FOR THE ACTIVATION OF THE BRAKES, VEHICLE IN FRONT WAS ACCELERATING AWAY FROM US, PLENTY OF SPACE BETWEEN US, AND SPACE WAS INCREASING. THIS OCCURRED ON 3 MORE OCCASIONS BEFORE I COULD GET TO THE DEALER. MY WIFE HAS NOT DRIVEN THE CAR SINCE, AS SHE NO LONGER FEELS SAFE, WORRIED ABOUT SELF, AND THE BABY DUE TO HARD STOP OR IF REAR ENDED. *TR

Owner-reported narrative. 10,590 miles reported. Look up ODI 10447398 at NHTSA ↗

Owner report 10663536 · 2014-12-11 (December 11, 2014)

TL* THE CONTACT OWNS A 2010 VOLVO XC60. WHILE DRIVING APPROXIMATELY 30 MPH, THE SPEEDOMETER DISPLAYED 80 MPH AND THE SHIFT LEVER WOULD SHIFT GEARS FROM DRIVE INTO NEUTRAL AND THEN INTO PARK INDEPENDENTLY. THE CONTACT MENTIONED THAT THE ELECTRICAL SYSTEM WAS NOT WORKING PROPERLY. THE FAILURE RECURRED SEVERAL TIMES. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

Owner-reported narrative. 78,000 miles reported. Look up ODI 10663536 at NHTSA ↗

Owner report 10871986 · 2016-06-02 (June 2, 2016)

SUNROOF DRAINS TUBES ARE TOO SHORT AND ATTACH TO A SOUND TRAP IN THE A PILLAR OF VEHICLE. SOUND TRAP ALLOWS THE RAIN WATER TO DRAIN TO OUTSIDE OF VEHICLE. WITH THE DESIGN ON THE SHORT TUBES, THEY OFTEN DETACH FROM THE SOUND TRAP CAUSING EXCESSIVE WATER TO ENTER THE INTERIOR OF VEHICLE THEREBY FLOODING THE FLOOR BOARDS AND ELECTRICAL SYSTEMS THAT CONTROL THE SUNROOF AND AIRBAGS. AIRBAGS ARE THEN DEACTIVATED AND REQUIRE IMMEDIATE SERVICING. DURING HEAVY RAIN AND PARKED IN LOT, 3 INCHES OF WATER COLLECTED AT BRAKE PEDAL AREA AND RAIN DRIPPING …

Owner-reported narrative. 87,000 miles reported. Look up ODI 10871986 at NHTSA ↗

Owner report 10927346 · 2016-11-21 (November 21, 2016)

THE STEERING STICKS/LOCKS AND POPS WHEN TURNING TO THE RIGHT MAKING IF VERY HARD TO IMPOSSIBLE TO STEER, BUT WORKS FINE WHEN TURNING TO THE LEFT. THE PROBLEM IS WORSE WHEN THE CAR FIRST STARTS AND IMPROVES AS IT IS DRIVEN. THE STEERING GEAR HAS BEEN REPLACED TWICE NOW (AT 34K AND 92K MILES). THE VOLVO DEALER REPORTED NO PROBLEMS WITH THE STEERING PUMP AND COULD NOT EXPLAIN THE REASONS FOR THE REPEATED FAILURE, SIMPLY REPORTING THE STEERING GEAR NEEDED TO BE REPLACED AGAIN. THE PROBLEM DID GO AWAY AFTER REPLACING IT AGAIN. THE ISSUE WAS ALSO REP…

Owner-reported narrative. Look up ODI 10927346 at NHTSA ↗

Owner report 11232933 · 2019-07-17 (July 17, 2019)

THERE IS A CLASS ACTION LAWSUIT AGAINST VOLVO FOR BOTH THESE PROBLEMS AND I WAS AFFECTED BY BOTH THIS MONTH. 1. WINDSHIELD FOR VOLVO XC60 IS KNOWN FOR A FAILURE OF BONDING ALONG THE TOP EDGE. WHEN I BROUGHT IT IN THE SERVICE GUYS WERE ABLE TO JUST PUSH THE WINDSHIELD UPWARDS AND OUT WITH THEIR BARE HANDS TO SHOW ME THAT THERE IS A HUGE GAP ALONG THE TOP EDGE. THIS HAPPENED TO MY CAR IN THE PAST 1 MONTH AND ENDED IN A $420 REPAIR THAT INVOLVED POPPING THE WHOLE THING OFF AND RESEALING IT. THIS IS VERY DANGEROUS BECAUSE THE WATER DRIPS ONTO TH…

Owner-reported narrative. 116,000 miles reported. Look up ODI 11232933 at NHTSA ↗

Owner report 10491546 · 2013-01-06 (January 6, 2013)

THE PROBLEM OF THE ENGINE WAS FIRST REPORTED TO CULVER CITY VOLVO ON 12/12/2011. ON 10/30/2012 THE VEHICLE WAS SENT BACK THE 2ND TIME FOR THE SAME PROBLEM. AGAIN, ON 12/05/2012, THE VEHICLE WAS SENT BACK THE 3RD TIME FOR THE SAME PROBLEM. I WENT BACK TO CULVER CITY VOLVO TO PICK UP THE VEHICLE ON 12/24/2012. AS SOON AS I STARTED THE ENGINE AT THE DEALER'S PARKING LOT, TWO MESSAGES CAME ON DASHBOARD. ONE WAS "ENGINE SYSTEM SERVICE REQUIRED" AND THE OTHER ONE WAS "TRANSMISSION SYSTEM SERVICE REQUIRED". THE SERVICE DEPARTMENT TOOK THE VECHIL…

Owner-reported narrative. 10,229 miles reported. Look up ODI 10491546 at NHTSA ↗

Owner report 10978669 · 2017-04-15 (April 15, 2017)

WHEN LEAVING WORK, I GOT INTO MY VEHICLE AND FOUND A PIECE OF PLASTIC WITH BEIGE GREASE ALL OVER IT. I LOOKED FURTHER AND SAW A METAL PIN ON THE FLOOR AND ANOTHER SMALL PIECE OF PLASTIC. I DIDNT KNOW WHERE IT CAME FROM UNTIL READY TO DRIVE OFF I PUT THE VEHICLE IN GEAR AND FOUND THE BUTTON ON THE SHIFTING KNOB WAS GONE. THIS WAS THE MISSING PIECE!!

Owner-reported narrative. Look up ODI 10978669 at NHTSA ↗

Owner report 10336669 · 2010-06-16 (June 16, 2010)

TL* THE CONTACT OWNS A 2010 VOLVO XC60. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE ENGINE RESTARTED AFTER SEVERAL ATTEMPTS AND THEN RESUMED NORMALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN ADVISED THAT THE FAILURE WAS RELATED TO THE FUEL SYSTEM. THE CONTACT WAS UNCERTAIN OF THE DEFECTIVE PART THAT WAS REPLACED DURING THE SERVICE REPAIR. THE IDENTICAL FAILURE OCCURRED ON TWO SEPARATE OCCASIONS. THE VEHICLE WAS BEING DIAGNOSED AND REPAIRED BY AN AUTHORIZED DEALER AT TH…

Owner-reported narrative. 15,000 miles reported. Look up ODI 10336669 at NHTSA ↗

Owner report 10928752 · 2016-11-30 (November 30, 2016)

TL* THE CONTACT OWNS A 2010 VOLVO XC60. THE CONTACT STATED THAT WATER ENTERED THE VEHICLE AND IT STALLED MULTIPLE TIMES. THE DEALER INSPECTED THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO SOLUTION. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 99,000.

Owner-reported narrative. 99,000 miles reported. Look up ODI 10928752 at NHTSA ↗

Owner report 10433372 · 2011-10-27 (October 27, 2011)

2010 VOLVO XC-60. CONSUMER STATES WHILE DRIVING THE FUEL TANK BEGAN TO BRISKLY LEAK GASOLINE *TGW THE DEALER INFORMED THE CONSUME THE FUEL LINE WHICH CONNECTED TO THE FUEL PUMP WAS DEFECTIVE. THE REPAIRS WERE COMPLETED UNDER WARRANTY. *JB

Owner-reported narrative. Look up ODI 10433372 at NHTSA ↗

Owner report 11205879 · 2019-05-06 (May 6, 2019)

TL* THE CONTACT OWNS A 2010 VOLVO XC60. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT SMELLED FUEL FUMES INSIDE THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THERE WAS A FUEL LEAK AND THE FUEL PUMP AND REGULATOR NEEDED TO BE REPAIRED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 199,000.

Owner-reported narrative. 199,000 miles reported. Look up ODI 11205879 at NHTSA ↗

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

Recall campaigns

Shared campaigns appear once in each affected model year.

2009
1
2010
7
2011
4
2012
3
2013
3
2014
2
2015
1
2016
3
2017
4
2018
5
2019
8
2020
6
2021
5
2022
6
2023
5
2024
2
2025
3
Recall campaigns data
CategoryCount
20091
20107
20114
20123
20133
20142
20151
20163
20174
20185
20198
20206
20215
20226
20235
20242
20253

2009: 1; 2010: 7; 2011: 4; 2012: 3; 2013: 3; 2014: 2; 2015: 1; 2016: 3; 2017: 4; 2018: 5; 2019: 8; 2020: 6; 2021: 5; 2022: 6; 2023: 5; 2024: 2; 2025: 3

Year-by-year records

Volvo XC60 model-year comparison
Model yearComplaintsRecallsChange in recalls
200901Not available
2010567+6
2011364-3
2012463-1
20136630
2014162-1
2015471-1
2016383+2
2017164+1
2018365+1
2019368+3
2020226-2
2021465-1
2022736+1
2023515-1
2024232-3
2025323+1