2011 Volvo XC60: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
36 owner complaints analyzed
4 distinct recall campaigns
49,963 mi median reported failure mileage
Scope: 2011 model year. Data snapshot: . 22 complaints include usable failure mileage.
Most common problems
Seat Belts is the most frequently named component, appearing in 8 of 36 complaints (22.2%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 4 | 11.1% |
| Steering behavior | 4 | 11.1% |
| Electrical and battery issues | 3 | 8.3% |
| Engine operation | 1 | 2.8% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Seat Belts | 8 |
| Electrical System | 6 |
| Unknown Or Other | 6 |
| Visibility/Wiper | 6 |
| Engine | 3 |
| Steering | 3 |
| Structure:Body | 3 |
| Air Bags | 2 |
Seat Belts: 8; Electrical System: 6; Unknown Or Other: 6; Visibility/Wiper: 6; Engine: 3; Steering: 3; Structure:Body: 3; Air Bags: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 5 |
| 25,000 to 49,999 | 6 |
| 50,000 to 74,999 | 7 |
| 75,000 to 99,999 | 1 |
| 100,000 to 149,999 | 3 |
| 150,000 and above | 0 |
Under 25,000: 5; 25,000 to 49,999: 6; 50,000 to 74,999: 7; 75,000 to 99,999: 1; 100,000 to 149,999: 3; 150,000 and above: 0
50,000 to 74,999 miles has the most reports with usable mileage (7). 14 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2010 | 1 |
| 2011 | 2 |
| 2012 | 3 |
| 2013 | 2 |
| 2014 | 3 |
| 2015 | 5 |
| 2016 | 1 |
| 2017 | 1 |
| 2018 | 2 |
| 2019 | 6 |
| 2020 | 4 |
| 2021 | 1 |
| 2022 | 3 |
| 2023 | 1 |
| 2024 | 1 |
2010: 1; 2011: 2; 2012: 3; 2013: 2; 2014: 3; 2015: 5; 2016: 1; 2017: 1; 2018: 2; 2019: 6; 2020: 4; 2021: 1; 2022: 3; 2023: 1; 2024: 1
Pattern summary
Seat Belts leads the component reports. Braking behavior appears in 4 complaint narratives. Steering behavior appears in 4 complaint narratives. Electrical and battery issues appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10353749 · 2010-09-03 (September 3, 2010)
TL*THE CONTACT OWNS A 2011 VOLVO XC60. SHE NOTICED THAT THE REAR VIEW MIRROR WAS TINTED SO MUCH THAT SHE COULD NOT SEE OUT OF THE REAR WINDOW. AN AUTHORIZED DEALER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS OPERATING NORMAL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5 AND THE CURRENT MILEAGE WAS 2,500
Owner-reported narrative. Look up ODI 10353749 at NHTSA ↗
Owner report 10426974 · 2011-09-23 (September 23, 2011)
I PURCHASED THE THULE "DOUBLE DECKER SURFBOARD CARRIER 809" IN APRIL 2011. IT IS ADVERTISED AS HAVING A THREE BOARD CAPACITY. I USED IT AS A SINGLE SHORT BOARD CARRIER. MY BOARD IS ONLY 6' 6". IT WAS ATTACHED TO A THULE CROSS BAR SYSTEM INSTALLED ON MY 2011 XC60 3.2 VOLVO. THE REAR RACK IS DIVIDED INTO TWO SECTIONS WITH EACH SECTION SECURED BY TWO BOLT HEADS THAT FLOAT IN A ALUMINUM CHANNEL FOR WIDTH ADJUSTMENT. THE SURFBOARD IS MOUNTED ON THE RACK AND IS SECURED BY A STRAP WITH A KEY LOCKING MECHANISM. I TRAVEL 40 MILES ON THE FREEWAY EAC…
Owner-reported narrative. Look up ODI 10426974 at NHTSA ↗
Owner report 10432645 · 2011-10-24 (October 24, 2011)
THE SEAT BELT WARNING LIGHT DOES NOT STAY ON FOR 60 SECONDS WHEN THE SEAT BELT IS NOT FASTENED. THE DEALER SAID THAT THIS IS NORMAL FOR THE CAR. *TR
Owner-reported narrative. 9,700 miles reported. Look up ODI 10432645 at NHTSA ↗
Owner report 10452746 · 2012-03-23 (March 23, 2012)
TL* THE CONTACT OWNS A 2011 VOLVO XC60. THE CONTACT STATED THAT WHILE PARKING THE VEHICLE, THE STEERING WHEEL SEIZED WITHOUT WARNING. IN ADDITION, THE GEAR SHIFTED FROM DRIVE TO REVERSE INDEPENDENTLY AND THE VEHICLE THEN STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER BUT WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGE WAS 15,500.
Owner-reported narrative. 15,500 miles reported. Look up ODI 10452746 at NHTSA ↗
Owner report 10453935 · 2012-04-03 (April 3, 2012)
TL* THE CONTACT OWNS A 2011 VOLVO S60. THE CONTACT STATED THAT USING THE REMOTE KEY FOB, THE VEHICLE WAS LOCKED. THE CONTACT RETURNED TO THE VEHICLE TWENTY-FIVE MINUTES LATER AND THE DOORS WERE UNLOCKED, AND THE ENGINE WAS TURNED ON. THE DEALER WAS NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 16,950 AND THE CURRENT MILEAGE WAS 17,000.
Owner-reported narrative. 16,950 miles reported. Look up ODI 10453935 at NHTSA ↗
Owner report 10472122 · 2012-08-24 (August 24, 2012)
VEHICLE WAS COASTING INTO PARKING SPOT AND EXPERIENCED SUDDEN UNINTENDED ACCELERATION, HIT WALL. NEITHER GAS NOR BRAKE PEDAL WAS DEPRESSED AT THIS POINT AND FLOOR MATS WERE CLEAR OF PEDALS. *TR
Owner-reported narrative. Look up ODI 10472122 at NHTSA ↗
Owner report 10494944 · 2013-01-28 (January 28, 2013)
WHILE DRIVING ON A LOCAL STREET THE VEHICLE WITHOUT WARNING SUDDENLY SHUT DOWN, BRAKING THE VEHICLE TO A SUDDEN STOP AND LOCKING THE STEERING WHEEL IN THE MIDDLE OF MOVING TRAFFIC. THE VEHICLE CAME TO A SUDDEN COMPLETE STOP WITHOUT DRIVER INPUT NARROWLY AVOIDING A COLLISION. VEHICLE WAS UNABLE TO START OR BE MOVED AND HAD TO BE PLACED ON A FLATBED BY THE USE OF A DOLLY SYSTEM. IF THE VEHICLE HAD BEEN DRIVING ON A HIGHWAY CONTROL WOULD HAVE BEEN LOST CAUSING A VERY SERIOUS AND MOST LIKELY FATAL ACCIDENT. PLEASE ADVISE THE NEXT STEP IN THIS PR…
Owner-reported narrative. 21,100 miles reported. Look up ODI 10494944 at NHTSA ↗
Owner report 10534811 · 2013-08-12 (August 12, 2013)
I WAS DRIVING ON INTERSTATE 84 IN CONNECTICUT WHEN THE LOW OIL LIGHT CAME ON. THE CAR, WHICH IS DEALER SERVICED, UNDER WARRANTY, NEEDED ALMOST 2 QUARTS OF OIL. I ADDED THE OIL AND BROUGHT IT TO THE SERVICING DEALER, WHO TOLD ME THAT THE CAR NEEDED NEW RINGS, AND THAT THEY WOULD ALSO REPLACE THE PISTONS. THEY TOLD ME THAT THIS WAS A DEFECT FOR THIS CAR MODEL, AND HAD BEEN CORRECTED IN LATER MODELS. II WAS UNAWARE THAT THIS CAR HAD ENGINE ISSUES - THERE HAVE BEEN NO NOTICES OR RECALLS FROM VOLVO. THE DEALER HAS REPLACED THE PISTONS AND RINGS,…
Owner-reported narrative. 35,000 miles reported. Look up ODI 10534811 at NHTSA ↗
Recall history
4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
10V489000 · Air Bags:Frontal
Reported: 2010-10-13 (October 13, 2010)
VOLVO IS RECALLING CERTAIN MODEL YEAR 2010-2011 S80, XC70, MODEL YEAR 2011 XC60 AND MODEL YEAR 2010 V70 VEHICLES. THERE MAY BE AN INTERMITTENT FAULT IN THE DRIVER'S AIRBAG CLOCKSPRING WIRING CONNECTOR FOR THE SUPPLEMENTAL RESTRAINT SYSTEM.
Consequence: IN THE EVENT OF A CRASH, THE DRIVER'S FRONTAL AIRBAG MAY NOT DEPLOY AS INTENDED OR AT ALL, AND THEREFORE WILL NOT BE ABLE TO PROPERLY PROTECT THE DRIVER, INCREASING THE RISK OF INJURIES.
Remedy: DEALERS WILL INSTALL A METAL SHIM IN THE DRIVER'S AIR BAG CLOCKSPRING WIRING CONNECTOR. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 20, 2010. OWNERS MAY CONTACT VOLVO AT 1-800-458-1552.
NHTSA campaign record ↗10V579000 · Engine And Engine Cooling
Reported: 2010-11-17 (November 17, 2010)
VOLVO IS RECALLING CERTAIN MODEL YEAR 2011, S80, S60, XC70 AND XC60 VEHICLES. THE SOFTWARE CALIBRATION FOR THE FUEL CUT-OFF FUNCTIONALITY IN THE ENGINE CONTROL MODULE (ECM) IS TOO SENSITIVE.
Consequence: SUDDEN ENGINE STALL COULD OCCUR INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL UPDATE THE ECM AND TCM WITH NEW SOFTWARE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE DECEMBER 10, 2010. OWNERS MAY CONTACT VOLVO AT 1-800-458-1552 OR AT CUSTOMERCARE@VOLVOFORLIFE.COM.
NHTSA campaign record ↗10V591000 · Seats
Reported: 2010-11-22 (November 22, 2010)
VOLVO IS RECALLING CERTAIN PASSENGER VEHICLES EQUIPPED WITH POWER FRONT PASSENGER SEATS. THE FRONT SEAT RAIL'S DETECTION SYSTEM WAS MANUFACTURED INCORRECTLY AND MAY PERMIT THE PASSENGER TO FORWARD THE SEAT BEYOND THE INTENDED MAXIMUM.
Consequence: POSITIONING OF THE SEAT BEYOND THE INTENDED MAXIMUM CAN CAUSE INCREASED RISK OF INJURY TO THE PASSENGER IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL INSPECT THE FRONT POWER SEAT STOPS FOR BOTH FRONT SEATS FOR THE PRESENCE OF AN "END STOP" AND REPAIR THE VEHICLES AS NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 23, 2010. OWNERS MAY CONTACT VOLVO AT 1-800-458-1552 OR AT CUSTOMERCARE@VOLVOFORLIFE.COM.
NHTSA campaign record ↗20V378000 · Seat Belts:Front
Reported: 2020-06-30 (June 30, 2020)
Volvo Cars of N.A., LLC (Volvo) is recalling certain 2008-2016 V70 and XC70, 2007-2016 S80, 2011-2018 S60 and V60, 2016-2018 S60 Cross Country, 2014-2020 S60L, 2009-2015 S80L, 2009-2016 XC60 and 2015-2018 V60 Cross Country vehicles. The flexible steel cable that connects the seat belt to the front outboard seating positions may fatigue over time, causing the seat belt to not secure the occupant in the event of a crash.
Consequence: An unsecured occupant has an increased risk of injury in the event of a crash.
Remedy: Volvo will notify owners, and dealers will replace the seat belt anchor cable for both front seats. The recall began December 10, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R10029.
NHTSA campaign record ↗