2011 Volvo XC60 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
36 owner complaints analyzed
4 distinct recall campaigns
49,963 mi median reported failure mileage
Scope: 2011 model year. Data snapshot: . 22 complaints include usable failure mileage.
Most common problems
Seat Belts is the most frequently named component, appearing in 8 of 36 complaints (22.2%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 4 | 11.1% |
| Steering behavior | 4 | 11.1% |
| Electrical and battery issues | 3 | 8.3% |
| Engine operation | 1 | 2.8% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Seat Belts | 8 |
| Electrical System | 6 |
| Unknown Or Other | 6 |
| Visibility/Wiper | 6 |
| Engine | 3 |
| Steering | 3 |
| Structure:Body | 3 |
| Air Bags | 2 |
Seat Belts: 8; Electrical System: 6; Unknown Or Other: 6; Visibility/Wiper: 6; Engine: 3; Steering: 3; Structure:Body: 3; Air Bags: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 5 |
| 25,000 to 49,999 | 6 |
| 50,000 to 74,999 | 7 |
| 75,000 to 99,999 | 1 |
| 100,000 to 149,999 | 3 |
| 150,000 and above | 0 |
Under 25,000: 5; 25,000 to 49,999: 6; 50,000 to 74,999: 7; 75,000 to 99,999: 1; 100,000 to 149,999: 3; 150,000 and above: 0
50,000 to 74,999 miles has the most reports with usable mileage (7). 14 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2010 | 1 |
| 2011 | 2 |
| 2012 | 3 |
| 2013 | 2 |
| 2014 | 3 |
| 2015 | 5 |
| 2016 | 1 |
| 2017 | 1 |
| 2018 | 2 |
| 2019 | 6 |
| 2020 | 4 |
| 2021 | 1 |
| 2022 | 3 |
| 2023 | 1 |
| 2024 | 1 |
2010: 1; 2011: 2; 2012: 3; 2013: 2; 2014: 3; 2015: 5; 2016: 1; 2017: 1; 2018: 2; 2019: 6; 2020: 4; 2021: 1; 2022: 3; 2023: 1; 2024: 1
Pattern summary
Seat Belts leads the component reports. Braking behavior appears in 4 complaint narratives. Steering behavior appears in 4 complaint narratives. Electrical and battery issues appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10472122 · 2012-08-24 (August 24, 2012)
VEHICLE WAS COASTING INTO PARKING SPOT AND EXPERIENCED SUDDEN UNINTENDED ACCELERATION, HIT WALL. NEITHER GAS NOR BRAKE PEDAL WAS DEPRESSED AT THIS POINT AND FLOOR MATS WERE CLEAR OF PEDALS. *TR
Owner-reported narrative. Look up ODI 10472122 at NHTSA ↗
Owner report 10494944 · 2013-01-28 (January 28, 2013)
WHILE DRIVING ON A LOCAL STREET THE VEHICLE WITHOUT WARNING SUDDENLY SHUT DOWN, BRAKING THE VEHICLE TO A SUDDEN STOP AND LOCKING THE STEERING WHEEL IN THE MIDDLE OF MOVING TRAFFIC. THE VEHICLE CAME TO A SUDDEN COMPLETE STOP WITHOUT DRIVER INPUT NARROWLY AVOIDING A COLLISION. VEHICLE WAS UNABLE TO START OR BE MOVED AND HAD TO BE PLACED ON A FLATBED BY THE USE OF A DOLLY SYSTEM. IF THE VEHICLE HAD BEEN DRIVING ON A HIGHWAY CONTROL WOULD HAVE BEEN LOST CAUSING A VERY SERIOUS AND MOST LIKELY FATAL ACCIDENT. PLEASE ADVISE THE NEXT STEP IN THIS PR…
Owner-reported narrative. 21,100 miles reported. Look up ODI 10494944 at NHTSA ↗
Owner report 10452746 · 2012-03-23 (March 23, 2012)
TL* THE CONTACT OWNS A 2011 VOLVO XC60. THE CONTACT STATED THAT WHILE PARKING THE VEHICLE, THE STEERING WHEEL SEIZED WITHOUT WARNING. IN ADDITION, THE GEAR SHIFTED FROM DRIVE TO REVERSE INDEPENDENTLY AND THE VEHICLE THEN STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER BUT WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGE WAS 15,500.
Owner-reported narrative. 15,500 miles reported. Look up ODI 10452746 at NHTSA ↗
Owner report 10788935 · 2015-11-06 (November 6, 2015)
THE CAR HAS NEEDED 4 BATTERY CHANGES AND THE LAST TWO WERE IN JULY AND OCTOBER. ON ONE OCCASION THE CAR DIED AND WOULD NOT START AT ALL. ON OCTOBER 3, LIKE THE MULTIPLE TIMES BEFORE, THE LOW BATTERY SIGN CAME UP. WHEN THE CAR WAS TAKEN IN THE DEALER FINALLY FOUND THAT THERE SOFTWARE GLITCH IN THEIR WORDS THAT WAS KEEPING CERTAIN MODULES OF THE CAR ON DESPITE THE CAR BEING TURNED OFF. WE WERE TOLD A SOFTWARE PATCH WAS APPLIED AND THAT WOULD TAKE CARE OF THE ISSUE. TODAY, 11/6/2015, THE LOW BATTERY SIGN HAS COME ON AGAIN AND THE CAR HAS AU…
Owner-reported narrative. 49,926 miles reported. Look up ODI 10788935 at NHTSA ↗
Owner report 10860327 · 2016-04-19 (April 19, 2016)
LOW BATTERY ICON COMES ON.
Owner-reported narrative. 38,651 miles reported. Look up ODI 10860327 at NHTSA ↗