2010 Volvo XC60: complaints, problems and recalls

REAR WINDOW IN 2010 VOLVO XC60 EXPLODED AFTER SMALL IMPACT INTO THOUSANDS OF VERY SHARP SHARDS (NOT THE "PEBBLES" AS IS SUPPOSED TO HAPPEN). SHARDS WERE SENT THROUGHOUT THE CABIN INCLUDING TO THE PASSENGER SEATS, WINDSCREEN, SPEEDO, ETC. THIS DOES NOT SEEM THE APPROPRIATE WAY FOR TEMPERED GLASS TO BEHAVE. *TR

Owner-reported narrative. 3,910 miles reported. Look up ODI 10281828 at NHTSA ↗

1. CAN BARELY SEE OUT OF INSIDE REARVIEW MIRROR IN THE DAYTIME. PARTICULARLY HAZARDOUS IF CARS FOLLOWING DO NOT HAVE THEIR HEADLIGHTS ON. VOLVO SAYS THEY CANNOT LIGHTEN/CORRECT THE AUTO DIMMING MIRROR. 2. BLIS SYSTEM IS NOT RELIABLE FOR CARS IN BLIND SPOT AND SHOULD BE IGNORED. HOWEVER, IT CANNOT BE TURNED OFF. RESPONSE FROM VOLVO: HI , THANK YOU FOR CONTACTING VOLVO CARS OF NORTH AMERICA. THE AUTO-DIM REARVIEW MIRROR IS UNABLE TO BE LIGHTENED FOR DAYTIME USE. THERE IS NO PERMANENT SHUT-OFF FOR THE BLIS…

Owner-reported narrative. 5 miles reported. Look up ODI 10285952 at NHTSA ↗

IT HAS BEEN VERY COLD HERE IN GERMANY. OUR TEMPERATURES HAVE DROPPED BELOW ZERO. I WENT OUTSIDE ON THE 20TH TO CLEAN OFF THE SNOW FROM MY CAR. I WALKED UPON MY DRIVERS SIDE WINDOW SHATTERED INTO A MILLION PIECES. MY CAR WAS TOWED TO THE DEALER ONLY TO FIND IT'S NOT UNDER WARRANTY. I LOVE MY VOLVO, I HAVE ONLY HAD IT FOR TWO MONTHS AND NOW WE HAVE TO COME OUT OF THE POCKET FOR SOMETHING THAT HAPPENED WEATHER RELATED. *TR

Owner-reported narrative. Look up ODI 10296548 at NHTSA ↗

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) UPON RECEIVING MY 3020 VOLVO XC 60, I TOOK IT BACK TO THE DEALER ONCE, THEN TWO TIMES FOR A AIR LEAK AUDIBLE THROUGH THE DRIVERS SIDE WINDOW INSULATION. THE REPAIR DEALER MARRSUCH KAISERSLAUTERN VOLVO TOLD ME THAT YES THERE WAS A RECALL TECHNICAL STATEMENT ON THE DRIVERS SIDE WINDOW THAT WAS INDEED DISCOVERED. THE THIRD TIME T WAS BROUGHT BACK FOR THE SUPPOSED WEATHERSTRIPPING CHANGE. STILL NO DIFFERENCE. I FINALLY GAVE UP... JUST LAST WEEK DID I NOT…

Owner-reported narrative. 3,500 miles reported. Look up ODI 10315046 at NHTSA ↗

2010 VOLVO XC60 SURGED ON THREE OCCASIONS WHILE STOPPED AT A RED LIGHT. *KB THE CONSUMER STATED THE FIRST TIME THE INCIDENT HAPPENED, THE VEHICLE BEGAN TO MOVE FORWARD AND THE TACHOMETER READING WAS 2500 RPM. THE LIGHT HAPPENED TO TURN GREEN BEFORE THE VEHICLE WENT ANY FURTHER. THE SECOND TIME, THE SAME THING HAPPENED. THE THIRD TIME, WHILE AT A RED LIGHT, THE VEHICLE SURGED AND THE TACHOMETER READING WAS 4500 RPM. THE CONSUMER PLACED THE GEAR IN NEUTRAL AND THE TACHOMETER INCREASED TO 5500 RPM. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY W…

Owner-reported narrative. Look up ODI 10316505 at NHTSA ↗

I OWN A 2010 VOLVO XC-60, PURCHASED IN SEPT. 2009. TODAY, FOR THE THIRD TIME IN 6 MONTHS THIS VEHICLE RAN OUT OF GAS DUE TO A FAULTY FUEL GAUGE. ALL THREE TIMES THE GAS GAUGE INDICATED SLIGHTLY LESS THAN 1/2 AND THE ODOMETER MESSAGE SAID "140 MILES TO AN EMPTY TANK. SINCE BOTH MY WIFE AND I DRIVE THIS VEHICLE IT IS DIFFICULT TO REMEMBER HOW MUCH THE VEHICLE HAS BEEN DRIVEN SINCE THE LAST FILL-UP. I AM VERY CONCERNED THAT THIS MIGHT HAPPEN AGAIN AT HIGH SPEED ON A HIGHWAY, AT A BUSY INTERSECTION, OR AT NIGHT IN AN ISOLATED OR UNSAFE LOCATION. TH…

Owner-reported narrative. 6,960 miles reported. Look up ODI 10327226 at NHTSA ↗

TL* THE CONTACT OWNS A 2010 VOLVO XC60. WHILE DRIVING AT APPROXIMATELY 35 MPH WITH THE ADAPTIVE CRUISE CONTROL ACTIVATED, THE VEHICLE ABNORMALLY ACCELERATED UNTIL THE BRAKES WERE APPLIED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE FAILURE COULD NOT BE DUPLICATED. IN ADDITION, THE CONTACT STATED THAT A "RADAR BLOCKED" SERVICE LIGHT HAS INTERMITTENTLY ILLUMINATED ON THE DASHBOARD SINCE THE DATE OF PURCHASING THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 1,000. UPDATED 11/03/10 *BF THE CONSUMER STATED ALL INFORMATION WAS ACC…

Owner-reported narrative. 1,000 miles reported. Look up ODI 10330965 at NHTSA ↗

TL* THE CONTACT OWNS A 2010 VOLVO XC60. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE ENGINE RESTARTED AFTER SEVERAL ATTEMPTS AND THEN RESUMED NORMALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN ADVISED THAT THE FAILURE WAS RELATED TO THE FUEL SYSTEM. THE CONTACT WAS UNCERTAIN OF THE DEFECTIVE PART THAT WAS REPLACED DURING THE SERVICE REPAIR. THE IDENTICAL FAILURE OCCURRED ON TWO SEPARATE OCCASIONS. THE VEHICLE WAS BEING DIAGNOSED AND REPAIRED BY AN AUTHORIZED DEALER AT TH…

Owner-reported narrative. 15,000 miles reported. Look up ODI 10336669 at NHTSA ↗

Reported: 2009-09-01 (September 1, 2009)

VOLVO IS RECALLING MY 2008-2010 S80, MODEL YEAR 2009-2010 XC70 AND MODEL YEAR 2010 XC60 VEHICLES. UNDER CERTAIN CONDITIONS THE SOFTWARE WITHIN THE CENTRAL ELECTRONIC MODULE (CEM) MAY NOT SEND A SIGNAL TO THE FUEL PUMP ELECTRONIC MODULE (PEM). THIS MISSING SIGNAL TO THE PEM INHIBITS THE START OF THE FUEL PUMP. THE DRIVER MAY BE ABLE TO START THE ENGINE IN SPITE OF THE FUEL PUMP NOT BEING ACTIVATED DUE TO RESIDUAL PRESSURE IN THE FUEL SYSTEM. IN SOME CASES, THE DRIVER MAY BE ABLE TO DRIVE THE VEHICLE A SHORT DISTANCE AT IDLE BUT THEN THE ENGINE MAY STALL.

Consequence: IF THE VEHICLE STALLS IN CERTAIN CONDITIONS, A CRASH COULD OCCUR.

Remedy: DEALERS WILL DOWNLOAD SOFTWARE TO THE VEHICLES' CEM FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 30, 2009. VEHICLES IN DEALER'S INVENTORY WILL BE REPAIRED PRIOR TO DELIVERY. OWNERS MAY CONTACT VOLVO AT 1-800-458-1552.

Reported: 2009-11-18 (November 18, 2009)

VOLVO IS RECALLING MODEL YEAR 2010 XC60 VEHICLES. THE DRIVER'S SEAT SIDE COVER PANEL (SEAT CONTROL PANEL) IN CERTAIN DRIVER'S SIDE IMPACTS MAY RELEASE THE ATTACHMENT OF THE SEATBELT TO THE SEAT FRAME.

Consequence: SHOULD THIS CONDITION OCCUR IN A CRASH THE SEATBELT MAY FAIL TO PROPERLY RESTRAIN THE OCCUPANT INCREASING THE RISK OF INJURY.

Remedy: DEALERS WILL MODIFY THE INSIDE OF THE DRIVER'S SEAT SIDE COVER PANEL FREE OF CHARGE. THE RECALL BEGAN ON DECEMBER 22, 2009. OWNERS MAY CONTACT VOLVO AT 1-800-458-1552.

Reported: 2009-12-01 (December 1, 2009)

VOLVO IS RECALLING MODEL YEAR 2010 XC60 VEHICLES BUILT WITHOUT THE PANORAMIC ROOF AND DELIVERED TO PUERTO RICO FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT."

Consequence: IN THE EVENT OF A CRASH THE FRONT SEAT OCCUPANTS MAY NOT HAVE PROPER PROTECTION.

Remedy: THESE FOUR VEHICLES ARE IN THE POSSESSION OF DEALERS IN PUERTO RICO AND DEALERS WILL REPLACE THE HEADLINER IN THE VEHICLE PRIOR TO SALE.

Reported: 2009-12-15 (December 15, 2009)

VOLVO IS RECALLING MODEL YEAR 2010 XC60 VEHICLES. THE FUEL LINE RAIL COVER THAT PROTECTS THE FUEL LINES UNDER THE VEHICLE MAY NOT BE PROPERLY ATTACHED EXPOSING THE FUEL LINES TO DAMAGE.

Consequence: DAMAGE TO THE FUEL LINES MAY RESULT IN A FUEL LEAK WHICH, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.

Remedy: DEALERS WILL INSPECT THE FUEL LINE RAIL COVER FOR PROPER ATTACHMENT AND REATTACH IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 28, 2009. OWNERS MAY CONTACT VOLVO AT 1-800-458-1552.

Reported: 2010-11-10 (November 10, 2010)

VOLVO IS RECALLING CERTAIN MODEL YEAR 2010 XC60 VEHICLES. THE CURTAIN AIR BAGS MAY HAVE BEEN MIS-ASSEMBLED DURING THE MANUFACTURING PROCESS. THIS MAY CAUSE AN AIR BAG TO NOT DEPLOY OR NOT DEPLOY AS INTENDED.

Consequence: IF THE CURTAIN AIR BAG DOES NOT PERFORM AS INTENDED IN THE EVENT OF A VEHICLE CRASH NECESSITATING DEPLOYMENT OF THAT AIR BAG, IT MAY NOT PROPERLY PROTECT THE OCCUPANT, INCREASING THE RISK OF INJURIES.

Remedy: DEALERS WILL INSPECT THE LEFT AND RIGHT CURTAIN AIR BAG ASSEMBLY AND ADJUST IF NECESSARY. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 9, 2010. OWNERS MAY CONTACT VOLVO AT 1-800-458-1552 OR AT CUSTOMERCARE@VOLVOFORLIFE.COM.

Reported: 2010-11-22 (November 22, 2010)

VOLVO IS RECALLING CERTAIN PASSENGER VEHICLES EQUIPPED WITH POWER FRONT PASSENGER SEATS. THE FRONT SEAT RAIL'S DETECTION SYSTEM WAS MANUFACTURED INCORRECTLY AND MAY PERMIT THE PASSENGER TO FORWARD THE SEAT BEYOND THE INTENDED MAXIMUM.

Consequence: POSITIONING OF THE SEAT BEYOND THE INTENDED MAXIMUM CAN CAUSE INCREASED RISK OF INJURY TO THE PASSENGER IN THE EVENT OF A CRASH.

Remedy: DEALERS WILL INSPECT THE FRONT POWER SEAT STOPS FOR BOTH FRONT SEATS FOR THE PRESENCE OF AN "END STOP" AND REPAIR THE VEHICLES AS NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 23, 2010. OWNERS MAY CONTACT VOLVO AT 1-800-458-1552 OR AT CUSTOMERCARE@VOLVOFORLIFE.COM.

Reported: 2020-06-30 (June 30, 2020)

Volvo Cars of N.A., LLC (Volvo) is recalling certain 2008-2016 V70 and XC70, 2007-2016 S80, 2011-2018 S60 and V60, 2016-2018 S60 Cross Country, 2014-2020 S60L, 2009-2015 S80L, 2009-2016 XC60 and 2015-2018 V60 Cross Country vehicles. The flexible steel cable that connects the seat belt to the front outboard seating positions may fatigue over time, causing the seat belt to not secure the occupant in the event of a crash.

Consequence: An unsecured occupant has an increased risk of injury in the event of a crash.

Remedy: Volvo will notify owners, and dealers will replace the seat belt anchor cable for both front seats. The recall began December 10, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R10029.