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2016 Volvo XC60: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

38 owner complaints analyzed

3 distinct recall campaigns

44,000 mi median reported failure mileage

Scope: 2016 model year. Data snapshot: . 12 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Engine is the most frequently named component, appearing in 15 of 38 complaints (39.5%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Electrical and battery issues615.8%
Braking behavior37.9%
Engine operation25.3%
Steering behavior12.6%
Fuel system concerns12.6%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Engine
15
Unknown Or Other
8
Seat Belts
6
Electrical System
3
Service Brakes
3
Air Bags
2
Exterior Lighting
2
Engine And Engine Cooling
1
Component breakdown data
CategoryCount
Engine15
Unknown Or Other8
Seat Belts6
Electrical System3
Service Brakes3
Air Bags2
Exterior Lighting2
Engine And Engine Cooling1

Engine: 15; Unknown Or Other: 8; Seat Belts: 6; Electrical System: 3; Service Brakes: 3; Air Bags: 2; Exterior Lighting: 2; Engine And Engine Cooling: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
3
25,000 to 49,999
4
50,000 to 74,999
3
75,000 to 99,999
2
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0003
25,000 to 49,9994
50,000 to 74,9993
75,000 to 99,9992
100,000 to 149,9990
150,000 and above0

Under 25,000: 3; 25,000 to 49,999: 4; 50,000 to 74,999: 3; 75,000 to 99,999: 2; 100,000 to 149,999: 0; 150,000 and above: 0

25,000 to 49,999 miles has the most reports with usable mileage (4). 26 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2016
1
2017
2
2018
2
2019
1
2020
2
2021
5
2022
3
2023
7
2024
5
2025
9
2026
1
Complaints over time data
CategoryCount
20161
20172
20182
20191
20202
20215
20223
20237
20245
20259
20261

2016: 1; 2017: 2; 2018: 2; 2019: 1; 2020: 2; 2021: 5; 2022: 3; 2023: 7; 2024: 5; 2025: 9; 2026: 1

Pattern summary

Engine leads the component reports. Electrical and battery issues appears in 6 complaint narratives. Braking behavior appears in 3 complaint narratives. Engine operation appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10875450 · 2016-06-20 (June 20, 2016)

ON WEDNESDAY, JUNE 8, 2016, AT 10:00 A.M., I PUT MY CAR IN PARK ON MY DRIVEWAY. MY CAR WAS STATIONARY ON MY DRIVEWAY WHEN I EXITED IT AND WENT INTO MY GARAGE. WHEN I TURNED AROUND, MY UNOCCUPIED CAR WAS COMING TOWARD ME FROM THE DRIVEWAY INTO THE GARAGE. I WAS UNABLE TO GET OUT OF THE WAY OF THE CAR AND ENDED UP PINNED BETWEEN THE LEFT WALL OF MY GARAGE, A RECYCLE CAN, AND THE CAR. FORTUNATELY, THE CAR WAS ROLLING INTO THE GARAGE IN A STRAIGHT LINE, WHICH LEFT JUST ENOUGH SPACE BETWEEN MY BODY, THE CAR, AND THE WALL; OTHERWISE, I WOULD HAVE …

Owner-reported narrative. Look up ODI 10875450 at NHTSA ↗

Owner report 10943900 · 2017-01-09 (January 9, 2017)

THE REARVIEW CAMERA ON THE NEW VOLVO XC 60 2016 IS NOT RELIABLE - IT TENDS TO BECOME EXTREMELY HAZY WITH EVEN A SLIGHT RAINFALL AND PERHAPS THE POSITIONING OF THE CAMERA / THE MATERIAL USED FOR THE LENSES ARE NOT IDEAL. WE HAVE HAD 4 CARS FROM OTHER MANUFACTURERS OVER THE PAST 2-3 YEARS AND NONE OF THEIR VISUAL QUALITY DEGRADED TO THE EXTENT WE ARE SEEING IT ON THE VOLVO XC 60. I HAVE ATTACHED A COUPLE OF PICTURES SHOWING WHAT THE IMAGES LOOK LIKE AFTER A BRIEF RAINFALL.

Owner-reported narrative. Look up ODI 10943900 at NHTSA ↗

Owner report 11041530 · 2017-10-31 (October 31, 2017)

CITY SAFETY BRAKES FOR NO REASON. WHEN APPLYING THE BRAKES, BRAKES GRAB AND CAR LUNGES FORWARD, SOMETIME THE CITY SAFETY MESSAGE APPEARS AND OTHER TIMES IT DOES NOT. I WAS BREAKING FOR A STOP WHEN THIS HAPPENED. THOUGHT I WAS GOING TO REAR ENDED BECAUSE OF THE SUDDEN STOP. THIS HAS HAPPENED SEVERAL TIMES. HAS ME WORRIED IF WIFE IS DRIVING. DEALER SAID THERE IS NO PROBLEM, NOT SO!

Owner-reported narrative. 10,000 miles reported. Look up ODI 11041530 at NHTSA ↗

Owner report 11119963 · 2018-08-14 (August 14, 2018)

TL* THE CONTACT OWNS A 2016 VOLVO XC60. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE BEGAN TO SHAKE AND THE BRAKES ENGAGED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT AND OCCURRED TEMPORARILY. VOLVO CARS PRINCETON (2931 BRUNSWICK PIKE, LAWRENCE TOWNSHIP, NEW JERSEY 08648) WAS MADE AWARE OF THE FAILURE. IT WAS UNKNOWN AS TO WHETHER OR NOT THE VEHICLE WAS DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000.

Owner-reported narrative. 9,000 miles reported. Look up ODI 11119963 at NHTSA ↗

Owner report 11131164 · 2018-09-25 (September 25, 2018)

MY CAR STOPPED IN THE MIDDLE OF THE ROAD WITH MY CHILD IN THE CAR; COME TO FIND OUT THEIR IS A STARTER RECALL ASSOCIATED WITH THIS YEAR MAKE AND MODEL, BUT NOT ASSOCIATED WITH MY VIN. AFTER NUMEROUS OTHER BREAK DOWNS THIS WAS CONFIRMED BY A MECHANIC THAT IT IS AN ISSUE. VOLVO STATED THEY COULD NOT FIND THE ISSUE UNLESS MY VEHICLE WAS THROWING A CODE. WHICH IT NEVER DID WHEN AND WOULD NOT ACCORDING TO THE MECHANIC DUE TO THIS ISSUE. PLEASE ASSIST ME IN GETTING THIS ISSUE FIXED UNDER THE PREVIOUS RECALL PLEASE.

Owner-reported narrative. 85,563 miles reported. Look up ODI 11131164 at NHTSA ↗

Owner report 11257227 · 2019-09-22 (September 22, 2019)

I DROVE MY CAR TO THE GARAGE AND WANT TO TURN OFF THE CAR. THE CAR SUDDENLY START TO ACCELERATE AND WENT THROUGH MY GARAGE DOOR. ALL SIDE AIRBAGS ARE POPPED UP, BUT NOT FRONT AIRBAG. *DT *AS AROUND A YEAR AGO, WHEN MY DROVE HER CAR SLOWLY DUE TO HEAVY TRAFFIC, THE CAR STOPPED AND NEEDED TO TURN ON THE CAR. I AM NOT THE EXPERT BUT THINK THE ELECTRIC CONTROL SYSTEM MAY HAVE PROBLEM OF MY CAR.

Owner-reported narrative. 27,000 miles reported. Look up ODI 11257227 at NHTSA ↗

Owner report 11340580 · 2020-07-21 (July 21, 2020)

THE WINDSHIELD IS LEAKING HEAVILY FROM THE TOP AND CONDENSATION IMPAIRS VISIBILITY. THIS IS EFFECTING SOME OF THE SAFETY AND ELECTRICAL SYSTEMS, SUCH AS THE PASSENGER AIRBAG AND DOOR CONTROLS.

Owner-reported narrative. 45,000 miles reported. Look up ODI 11340580 at NHTSA ↗

Owner report 11383288 · 2020-12-14 (December 14, 2020)

A LETTER WAS SENT FROM VOLVO CORP ABOUT A SAFETY RECALL ON SEATBELTS IN AUGUST 2020 STATING THAT PARTS WOULD BE AVAILABLE AFTER NOV 2020. I CALLED THE LOCAL DEALER LAST WEEK AND APPARENTLY THEY DO NOT HAVE THE PARTS TO MAKE THE NECESSARY REPAIRS. I AM VERY CONCERNED FOR MY SAFETY WHILE DRIVING THIS VEHICLE. CURRENTLY, THE DRIVERS SIDE SEAT BELT IS DIFFICULT TO OPEN WITH ONE CLICK. IT REQUIRES A FEW PUSHES TO UNLOCK THE SEAT BELT AND THIS IS OUR MAIN CONCERN. I CALLED VOLVO CORP THIS MORNING AND THEY ARE UNAWARE OF ANY TIMELINE OF WHEN THE…

Owner-reported narrative. Look up ODI 11383288 at NHTSA ↗

Recall history

3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

15V555000 · Electrical System:Wiring:Fuses And Circuit Breakers

Reported: 2015-09-02 (September 2, 2015)

Volvo Cars of North America, LLC. (Volvo) is recalling certain model year 2016 Volvo S60, V60, V60CC, XC60, XC70, and S80 vehicles manufactured April 8, 2015 to August 19, 2015. In certain driving conditions when using the automatic engine stop/start function, the starter motor fuse may blow, preventing the car from restarting when necessary.

Consequence: If the vehicle is unexpectedly unable to be started in the middle of traffic, such as when stopped at an intersection, there is an increased risk of a crash.

Remedy: Volvo will notify owners, and dealers will replace the existing starter motor fuse with a higher amperage fuse, free of charge. The recall began on October 26, 2015. Owners may contact Volvo customer service at 1-800-458-1552 or by visiting http://volvo.custhelp.com. Volvo's number for this recall is R39574.

NHTSA campaign record ↗
16V798000 · Seat Belts:Front:Buckle Assembly

Reported: 2016-11-02 (November 2, 2016)

Volvo Car USA LLC (Volvo) is recalling certain model year 2016-2017 XC90, S90, XC60, V60 Cross Country, V60, S60 Cross Country, S60, and S60 Inscription vehicles manufactured February 16, 2015, to August 22, 2016. On the affected vehicles, the front passenger seat belt buckle attaching stud may loosen, allowing the buckle to separate from the seat belt bracket. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat Belt Assembly Anchorages" and number 209, "Seat Belt Assemblies."

Consequence: If the seat belt buckle separates from the bracket, the front seat passenger may not be adequately restrained in the event of a crash, increasing their risk of injury in the event of a crash.

Remedy: Volvo will notify owners, and dealers will inspect the front passenger seat belt buckle stud, replacing the seat belt buckle as needed, free of charge. The recall began January 2017. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89708.

NHTSA campaign record ↗
20V378000 · Seat Belts:Front

Reported: 2020-06-30 (June 30, 2020)

Volvo Cars of N.A., LLC (Volvo) is recalling certain 2008-2016 V70 and XC70, 2007-2016 S80, 2011-2018 S60 and V60, 2016-2018 S60 Cross Country, 2014-2020 S60L, 2009-2015 S80L, 2009-2016 XC60 and 2015-2018 V60 Cross Country vehicles. The flexible steel cable that connects the seat belt to the front outboard seating positions may fatigue over time, causing the seat belt to not secure the occupant in the event of a crash.

Consequence: An unsecured occupant has an increased risk of injury in the event of a crash.

Remedy: Volvo will notify owners, and dealers will replace the seat belt anchor cable for both front seats. The recall began December 10, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R10029.

NHTSA campaign record ↗