2019 Volvo XC60: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
36 owner complaints analyzed
8 distinct recall campaigns
10,800 mi median reported failure mileage
Scope: 2019 model year. Data snapshot: . 6 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 12 of 36 complaints (33.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 11 | 30.6% |
| Steering behavior | 8 | 22.2% |
| Electrical and battery issues | 3 | 8.3% |
| Transmission and shifting | 1 | 2.8% |
| Engine operation | 1 | 2.8% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 12 |
| Service Brakes | 8 |
| Steering | 5 |
| Unknown Or Other | 5 |
| Air Bags | 4 |
| Structure:Body | 4 |
| Vehicle Speed Control | 4 |
| Engine | 3 |
Electrical System: 12; Service Brakes: 8; Steering: 5; Unknown Or Other: 5; Air Bags: 4; Structure:Body: 4; Vehicle Speed Control: 4; Engine: 3
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 4 |
| 25,000 to 49,999 | 2 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 4; 25,000 to 49,999: 2; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (4). 30 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2019 | 2 |
| 2020 | 3 |
| 2021 | 4 |
| 2022 | 3 |
| 2023 | 7 |
| 2024 | 7 |
| 2025 | 6 |
| 2026 | 4 |
2019: 2; 2020: 3; 2021: 4; 2022: 3; 2023: 7; 2024: 7; 2025: 6; 2026: 4
Pattern summary
Electrical System leads the component reports. Braking behavior appears in 11 complaint narratives. Steering behavior appears in 8 complaint narratives. Electrical and battery issues appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11223132 · 2019-06-28 (June 28, 2019)
SAFETY ISSUE THE AUTO-HOLD BRAKE FUNCTION MALFUNCTIONED. I AM USING THIS FEATURE A LOT. WHEN ENTERING A PAID PARKING GARAGE THE CAR STOPPED CORRECTLY BEFORE THE GATE . BUT WHEN OPENING THE DOOR AND UNBUCKLING THE DRIVER'S BELT THE SYSTEM MALFUNCTIONED- INSTEAD OF ENTERING AUTO PARKING MODE AND BE STOPPED IF MOVED FORWARD FAST, BREAKING THE PARKING GATE COMPLETELY, DAMAGING CITY'S PROPERTY, BREAKING MY MIRROR AND GETTING DENTS ON THE HOOD, DRIVER'S DOOR AND B-PILLAR TRIM PANEL. ALSO MY LEFT ANKLE HAD A BIG BRUISE AND LUMP AFTER THAT, BUT LUCKIL…
Owner-reported narrative. Look up ODI 11223132 at NHTSA ↗
Owner report 11292373 · 2019-12-31 (December 31, 2019)
IN A STATIONARY POSITION, TAILGATE DOES NOT FULLY LATCH WHEN BUTTON PRESSED TO CLOSE IT. HAVE TO MANUALLY PUSH TAILGATE DOWN FOR IT TO FULLY LATCH. DEALERSHIP WAS UNABLE TO FIX THE PROBLEM. PROBLEM HAS BEEN PRESENT SINCE PURCHASE.
Owner-reported narrative. 26,000 miles reported. Look up ODI 11292373 at NHTSA ↗
Owner report 11298948 · 2020-01-13 (January 13, 2020)
VEHICLE WAS IN THE HOLD POSITION, AS I WAS COMPLETING A TRANSACTION AT MY PNC BANK DRIVE UP. UPON LEAVING MY FOOT TORCHED THE ACCELERATOR LIGHTLY.SUDDENLY THE CAR STARTED TO ACCELERATE AT A VERY HIGH SPEED. I BRAKED BUT COULD NOT STOP. YOU COULD HEAR THE ENGINE REVVING. I CHOOSE TO HIT A LARGE TREE RATHER THAN ENTER A MAIN ROAD.THE CAR WAST TOTALED.
Owner-reported narrative. 2,000 miles reported. Look up ODI 11298948 at NHTSA ↗
Owner report 11330582 · 2020-06-24 (June 24, 2020)
TL* THE CONTACT OWNS A 2019 VOLVO XC60 HYBRID. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH THE VEHICLE AHEAD SUDDENLY STOPPED AND THE AUTOMATIC EMERGENCY BRAKING SYSTEM DID NOT ACTIVATE CAUSING THE VEHICLE TO CRASH INTO A SECOND VEHICLE. NO INJURIES WERE REPORTED. A POLICE REPORT WAS TAKEN AT THE SCENE. THE VEHICLE WAS TOWED AWAY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER FINDLAY VOLVO (5385 W SAHARA AVE, LAS VEGAS, NV) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 7,0…
Owner-reported narrative. 7,000 miles reported. Look up ODI 11330582 at NHTSA ↗
Owner report 11348520 · 2020-08-11 (August 11, 2020)
WAS DRIVING ON HIGHWAY. I LET GO OF THE GAS PEDAL BUT THE CAR STILL UNCONTROLLABLY ACCELERATES! GAS PEDAL IS STUCK. HITTING THE BREAKS SLOWS THE CAR A BIT. THIS WENT ON FOR ABOUT 10 SECONDS AND FINALLY AND LUCKILY THE "R-DESIGN" GAS PEDAL COVER FELL OFF AND I WAS ABLE TO STOP ACCELERATING. INTENDED TO DRIVE AT 65 MPH BUT THE CAR ITSELF ACCELERATED TO UP TO 80 MPH MOMENTARILY.
Owner-reported narrative. 14,600 miles reported. Look up ODI 11348520 at NHTSA ↗
Owner report 11386345 · 2021-01-04 (January 4, 2021)
SINCE PURCHASING IN MAY 2019, MY BRAKE PADS WERE REPLACED ONCE AND MY ROTORS NOW THREE TIMES. I HAVE LESS THAN 20,000MI ON MY VOLVO. THE REASON IS BECAUSE OF PULSATIONS WHEN I APPLY THE BRAKES AND IT CAN BE FELT IN THE STEERING WHEEL, AT TIMES. MY DEALER HAS BEEN STELLAR IN ADDRESSING MY CONCERNS EACH TIME I HAVE HAD TO HAVE IT SERVICED. I HAVE SEEN ON VARIOUS BLOGS AND CONSUMER SITES THAT THIS IS A RATHER COMMON OCCURRENCE. I BELIEVE THE ROTORS EITHER ARE NOT EQUIPPED FOR THIS VEHICLE OR THE QUALITY OF THE ROTORS ARE SUBPAR. IF A …
Owner-reported narrative. 6,500 miles reported. Look up ODI 11386345 at NHTSA ↗
Owner report 11413363 · 2021-04-22 (April 22, 2021)
WHILE I WAS DRIVING IN A BUSY MULTILANE CITY TRAFFIC SITUATION, THE CAR'S CENTER CONSOLE WENT COMPLETELY BLANK AND THE TURN SIGNALS, HAZARD LIGHTS, AND VOLVO ON CALL WERE NOT FUNCTIONING PROPERLY. I AM NOT SURE WHAT ELSE WAS AFFECTED. THIS CONTINUED FOR A FULL 1-2 MINUTES, UNLIKE TIMES BEFORE WHEN THE SYSTEM HAS DONE THE SAME THING BUT QUICKLY RE-BOOTED. THE SAFETY OF OTHERS AND MYSELF WAS COMPROMISED, AS I NEEDED TO CHANGE LANES TO GET ONTO THE INTERSTATE. I COULD NOT TELL IF MY SIGNALS WERE FUNCTIONING BECAUSE THE SIGNALS WERE NOT MAKING A …
Owner-reported narrative. Look up ODI 11413363 at NHTSA ↗
Owner report 11432966 · 2021-09-14 (September 14, 2021)
The contact owns a 2019 Volvo XC60 equipped with Pirelli tires, Tire line: Scorpion Zero, Tire size: 235/55/R19, DOT number: XB08V824219. The contact stated that while the vehicle was parked, the passenger side rear tire experienced a blowout. The contact's child was nearby when the tire exploded but did not sustain any injuries. The dealer was made aware of the failure and was sending a tow truck to tow the vehicle. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Owner-reported narrative. Look up ODI 11432966 at NHTSA ↗
Recall history
8 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
18V589000 · Equipment:Electrical
Reported: 2018-09-05 (September 5, 2018)
Volvo Car USA LLC (Volvo) is recalling certain 2019 Volvo XC60 hybrid electric vehicles, equipped with certain AeroVironment electric vehicle TurboCord and TurboDock/TurboDX charging systems. Capacitors within these charging systems may fail, possibly resulting in a shock hazard or a fire.
Consequence: An electrical shock or a fire can increase the risk of injury or death.
Remedy: Volvo will notify owners, and dealers will inspect the charge cord, replacing it as necessary, free of charge. The recall began November 1, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39901. Note: Owners are advised not to use the charging cord until it is inspected.
NHTSA campaign record ↗18V800000 · Electrical System:Software
Reported: 2018-11-13 (November 13, 2018)
Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel in the event of an emergency.
Consequence: If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury.
Remedy: Volvo will notify owners, and dealers will correct the software, free of charge. The recall began December 26, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917.
NHTSA campaign record ↗19V046000 · Structure:Body:Tailgate
Reported: 2019-01-18 (January 18, 2019)
Volvo Car USA LLC (Volvo) is recalling certain 2018-2019 Volvo XC60 vehicles. Under certain conditions and cold temperatures, the tailgate lifting arms may freeze which may cause the lifting arms to separate from the vehicle.
Consequence: If the tailgate lifting arms separate, the arms could project rearward with significant force, increasing the risk of injury.
Remedy: Volvo has notified owners, and dealers will replace the tailgate lift arms with an improved designed, free of charge. The recall began May 14, 2019. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89910.
NHTSA campaign record ↗19V220000 · Seats
Reported: 2019-03-20 (March 20, 2019)
Volvo Car USA LLC (Volvo) is recalling certain 2018-2019 XC60 and S90 vehicles. The driver and passenger front seat rail rear flange nuts may not have been installed during assembly.
Consequence: If the nuts are missing, in the event of a crash, the front seat structure and position may be affected, increasing the risk of injury.
Remedy: Volvo will notify owners, and dealers will inspect the front seat rails for missing flange nuts, installing them as necessary, free of charge. The recall began May 7, 2019. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R19931.
NHTSA campaign record ↗20V144000 · Forward Collision Avoidance: Automatic Emergency Braking | Forward Collision Avoidance:Software:Pedestrian/Cyclist/Object/Obstacle/ Recognition
Reported: 2020-03-12 (March 12, 2020)
Volvo Cars USA LLC (Volvo Cars) is recalling certain 2019-2020 S60, V60, V60 Cross Country, S90L, V90, V90 Cross Country, XC40, XC60, and XC90 vehicles. Due to a software/hardware incompatibility, the Automatic Emergency Brake (AEB) system may not detect obstacles and engage as intended.
Consequence: If the automatic emergency braking system does not engage as intended, it can increase the risk of a crash.
Remedy: Volvo will notify owners, and dealers will update the Active Safety Domain Master (ASDM) software, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R29998.
NHTSA campaign record ↗20V503000 · Visibility/Wiper | Visibility:Windshield Wiper/Washer:Linkages
Reported: 2020-08-25 (August 25, 2020)
Volvo Car of N.A., LLC (Volvo Cars) is recalling certain 2018-2020 XC60 vehicles. The nuts that secure the front wipers may not have been sufficiently tightened, possibly causing the wipers to not function properly.
Consequence: The risk of the front wiper arms nut fixation to loosen and not holding the arm in correct position, the wiper function could be reduced and vision could be impaired, thus increasing the risk of a crash.
Remedy: Volvo Car will notify owners, and dealers will tighten the nuts holding the front windshield wiper arms in position, free of charge. The recall began September 29, 2020. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10044.
NHTSA campaign record ↗21V414000 · Electrical System:Wiring:Fuses And Circuit Breakers | Fuel System, Gasoline:Delivery:Fuel Pump
Reported: 2021-06-02 (June 2, 2021)
Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2020 V90, XC60, S60, V60, V60CC, S90, V90CC, S90L, and XC90 vehicles. The low-pressure fuel pump can blow a fuse and fail.
Consequence: Failure of the low-pressure fuel pump can cause a stall, increasing the risk of a crash.
Remedy: Dealers will replace the fuse, free of charge. Owner notification letters were mailed July 2, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10100.
NHTSA campaign record ↗23V001000 · Steering
Reported: 2023-01-05 (January 5, 2023)
Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2022 V60CC, XC60, and XC90 vehicles. During steering gear assembly, double screws may have been assembled on top of each other, which can cause a screw to fall into the gearbox housing.
Consequence: A screw inside the gearbox housing can cause the steering wheel to lock up and increase the risk of a crash.
Remedy: Dealers will replace the steering gear, free of charge. Owner notification letters are expected to be mailed March 1, 2023. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10213.
NHTSA campaign record ↗