2019 Volvo XC60 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
36 owner complaints analyzed
8 distinct recall campaigns
10,800 mi median reported failure mileage
Scope: 2019 model year. Data snapshot: . 6 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 12 of 36 complaints (33.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 11 | 30.6% |
| Steering behavior | 8 | 22.2% |
| Electrical and battery issues | 3 | 8.3% |
| Transmission and shifting | 1 | 2.8% |
| Engine operation | 1 | 2.8% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 12 |
| Service Brakes | 8 |
| Steering | 5 |
| Unknown Or Other | 5 |
| Air Bags | 4 |
| Structure:Body | 4 |
| Vehicle Speed Control | 4 |
| Engine | 3 |
Electrical System: 12; Service Brakes: 8; Steering: 5; Unknown Or Other: 5; Air Bags: 4; Structure:Body: 4; Vehicle Speed Control: 4; Engine: 3
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 4 |
| 25,000 to 49,999 | 2 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 4; 25,000 to 49,999: 2; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (4). 30 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2019 | 2 |
| 2020 | 3 |
| 2021 | 4 |
| 2022 | 3 |
| 2023 | 7 |
| 2024 | 7 |
| 2025 | 6 |
| 2026 | 4 |
2019: 2; 2020: 3; 2021: 4; 2022: 3; 2023: 7; 2024: 7; 2025: 6; 2026: 4
Pattern summary
Electrical System leads the component reports. Braking behavior appears in 11 complaint narratives. Steering behavior appears in 8 complaint narratives. Electrical and battery issues appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11223132 · 2019-06-28 (June 28, 2019)
SAFETY ISSUE THE AUTO-HOLD BRAKE FUNCTION MALFUNCTIONED. I AM USING THIS FEATURE A LOT. WHEN ENTERING A PAID PARKING GARAGE THE CAR STOPPED CORRECTLY BEFORE THE GATE . BUT WHEN OPENING THE DOOR AND UNBUCKLING THE DRIVER'S BELT THE SYSTEM MALFUNCTIONED- INSTEAD OF ENTERING AUTO PARKING MODE AND BE STOPPED IF MOVED FORWARD FAST, BREAKING THE PARKING GATE COMPLETELY, DAMAGING CITY'S PROPERTY, BREAKING MY MIRROR AND GETTING DENTS ON THE HOOD, DRIVER'S DOOR AND B-PILLAR TRIM PANEL. ALSO MY LEFT ANKLE HAD A BIG BRUISE AND LUMP AFTER THAT, BUT LUCKIL…
Owner-reported narrative. Look up ODI 11223132 at NHTSA ↗
Owner report 11330582 · 2020-06-24 (June 24, 2020)
TL* THE CONTACT OWNS A 2019 VOLVO XC60 HYBRID. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH THE VEHICLE AHEAD SUDDENLY STOPPED AND THE AUTOMATIC EMERGENCY BRAKING SYSTEM DID NOT ACTIVATE CAUSING THE VEHICLE TO CRASH INTO A SECOND VEHICLE. NO INJURIES WERE REPORTED. A POLICE REPORT WAS TAKEN AT THE SCENE. THE VEHICLE WAS TOWED AWAY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER FINDLAY VOLVO (5385 W SAHARA AVE, LAS VEGAS, NV) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 7,0…
Owner-reported narrative. 7,000 miles reported. Look up ODI 11330582 at NHTSA ↗
Owner report 11386345 · 2021-01-04 (January 4, 2021)
SINCE PURCHASING IN MAY 2019, MY BRAKE PADS WERE REPLACED ONCE AND MY ROTORS NOW THREE TIMES. I HAVE LESS THAN 20,000MI ON MY VOLVO. THE REASON IS BECAUSE OF PULSATIONS WHEN I APPLY THE BRAKES AND IT CAN BE FELT IN THE STEERING WHEEL, AT TIMES. MY DEALER HAS BEEN STELLAR IN ADDRESSING MY CONCERNS EACH TIME I HAVE HAD TO HAVE IT SERVICED. I HAVE SEEN ON VARIOUS BLOGS AND CONSUMER SITES THAT THIS IS A RATHER COMMON OCCURRENCE. I BELIEVE THE ROTORS EITHER ARE NOT EQUIPPED FOR THIS VEHICLE OR THE QUALITY OF THE ROTORS ARE SUBPAR. IF A …
Owner-reported narrative. 6,500 miles reported. Look up ODI 11386345 at NHTSA ↗
Owner report 11442178 · 2021-11-30 (November 30, 2021)
After I parked my car, the driver’s seat back tilted forward towards the steering wheel and could not be repositioned either manually or electronically. I could barely squeeze in and certainly could not drive the car with the seat in that position. The car needed to be towed to the dealer and Volvo replaced all related components, which were under warranty. If this had occurred while I was driving, the situation would have been extremely dangerous. There were no prior warnings of the seat back failure.
Owner-reported narrative. Look up ODI 11442178 at NHTSA ↗
Owner report 11546744 · 2023-09-27 (September 27, 2023)
The drainage system from the roof of the vehicle is faulty and causes water to collect in the space between the carpet in the interior of the vehicle and the floor of the vehicle. Key electrical components are located beneath the front passenger seat of the vehicle. When the water collected, it caused key systems, such as collision warning and other systems to malfunction. When we took the vehicle to the dealership, several other vehicles had to be towed in due to more severe electrical failure as a result of the drainage malfunction.
Owner-reported narrative. Look up ODI 11546744 at NHTSA ↗
Owner report 11555338 · 2023-11-15 (November 15, 2023)
Water intrusion via a faulty sunroof seal and drain system. Water drains into the vehicle and collects under the flooring carpets and is not detectable. Water then disables and shorts out electrical components and computer modules eventually rendering the vehicle completely inoperable … including airbags, suspension system and electronic engine components. All control is lost. System also displays a number of random and often times confusing and erroneous error message to display console. This is an extremely dangerous problem, and extremely ex…
Owner-reported narrative. Look up ODI 11555338 at NHTSA ↗
Owner report 11684876 · 2025-09-03 (September 3, 2025)
On 9/1/25 while driving 25 mph in the neighborhood the car started shifting very hard. Upon getting back in the driveway and put in park all dashboard light came on. Car would not leave park, parking brake would not work. Windows would not roll down, dash would not turn on, car would not turn off. Got it to the dealership and the told me it was a software update that needed to be done.
Owner-reported narrative. Look up ODI 11684876 at NHTSA ↗
Owner report 11717388 · 2026-02-11 (February 11, 2026)
While driving at 10 mph on a residential street, I experienced a sudden and dangerous loss of power braking assistance, making the pedal nearly impossible to depress. An expert Volvo technician has confirmed that the brake vacuum pump failed because the exhaust camshaft, which drives the pump, sheared or failed internally. I want to emphasize that this catastrophic mechanical failure occurred at only 45,000 miles. A camshaft is a non-wear item that should last the lifetime of the vehicle; for it to fail at such low mileage and take out the bra…
Owner-reported narrative. Look up ODI 11717388 at NHTSA ↗