Volkswagen CC problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
983 owner complaints analyzed
12 distinct recall campaigns
67,000 mi median reported failure mileage
Scope: 2008 to 2017 model years. Data snapshot: . 565 complaints include usable failure mileage.
Most common problems
Air Bags is the most frequently named component, appearing in 419 of 983 complaints (42.6%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Fuel system concerns | 127 | 12.9% |
| Engine operation | 113 | 11.5% |
| Steering behavior | 104 | 10.6% |
| Electrical and battery issues | 89 | 9.1% |
| Braking behavior | 60 | 6.1% |
| Transmission and shifting | 55 | 5.6% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Air Bags | 419 |
| Fuel/Propulsion System | 196 |
| Engine | 194 |
| Electrical System | 119 |
| Power Train | 65 |
| Steering | 64 |
| Unknown Or Other | 53 |
| Vehicle Speed Control | 32 |
Air Bags: 419; Fuel/Propulsion System: 196; Engine: 194; Electrical System: 119; Power Train: 65; Steering: 64; Unknown Or Other: 53; Vehicle Speed Control: 32
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 98 |
| 25,000 to 49,999 | 98 |
| 50,000 to 74,999 | 122 |
| 75,000 to 99,999 | 130 |
| 100,000 to 149,999 | 104 |
| 150,000 and above | 13 |
Under 25,000: 98; 25,000 to 49,999: 98; 50,000 to 74,999: 122; 75,000 to 99,999: 130; 100,000 to 149,999: 104; 150,000 and above: 13
75,000 to 99,999 miles has the most reports with usable mileage (130). 418 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2009 | 4 |
| 2010 | 19 |
| 2011 | 16 |
| 2012 | 10 |
| 2013 | 29 |
| 2014 | 29 |
| 2015 | 62 |
| 2016 | 237 |
| 2017 | 238 |
| 2018 | 207 |
| 2019 | 59 |
| 2020 | 17 |
| 2021 | 22 |
| 2022 | 13 |
| 2023 | 11 |
| 2024 | 7 |
| 2025 | 2 |
| 2026 | 1 |
2009: 4; 2010: 19; 2011: 16; 2012: 10; 2013: 29; 2014: 29; 2015: 62; 2016: 237; 2017: 238; 2018: 207; 2019: 59; 2020: 17; 2021: 22; 2022: 13; 2023: 11; 2024: 7; 2025: 2; 2026: 1
Pattern summary
Air Bags leads the component reports. Fuel system concerns appears in 127 complaint narratives. Engine operation appears in 113 complaint narratives. Steering behavior appears in 104 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10329182 · 2010-05-06 (May 6, 2010)
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. WHEN STARTING THE VEHICLE, THE CHECK ENGINE AND GAS CAP WARNING LIGHTS ILLUMINATED ON THE DASHBOARD. THE DEALER MADE UNKNOWN REPAIRS TO THE VEHICLE BUT TO NO AVAIL. THE FAILURE RECURRED THREE ADDITIONAL TIMES AND WAS TAKEN BACK TO THE DEALER. THE DEALER ADVISED THAT THE FUEL TANK IMPLODED WHILE IN THE DEALERS POSSESSION. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 23,000.
Owner-reported narrative. Look up ODI 10329182 at NHTSA ↗
Owner report 10420856 · 2011-08-21 (August 21, 2011)
8/13/11 CAR STALLED TWICE WHILE DRIVING- ONCE ON MAJOR HIGHWAY. CAR TOWED FROM RESIDENCE TO SERVICE. 8/15/11 SERVICE CALLED AND ADVISED MY CAR WAS HOOKED UP TO DIAGNOSTICS AND FOUND THE FUEL INJECTION PUMP WAS LOW AND GAS TANK SO IT WAS PROBABLY BAD GAS BUT THE CAR HAD NOTHING WRONG. I WAS ALSO ADVISE THAT THE CAR WAS TAKEN FOR A TEST DRIVE, 10 MILES AND NOTHING HAPPENED. SERVICE OFFERED TO KEEP CAR 8/16/11 AND DRIVE IT ANOTHER 20-30 MILES. I AGREED. 8/17/11 I SPOKE WITH SERVICE MANAGER, UPON ARRIVAL. SVC ADVISED THAT THE CAR WAS DRIVE…
Owner-reported narrative. 30,802 miles reported. Look up ODI 10420856 at NHTSA ↗
Owner report 10415588 · 2011-07-29 (July 29, 2011)
I HAVE A 2009 VW CC THAT NORMALLY IDLES AT 600 RPM BUT DUE TO EITHER ENGINEERING OR A MALFUNCTION IT INCREASES IT'S IDLE TO 950 RPM FOR EITHER AN ELECTRICAL OR COOLING ISSUE DEPENDING ON THE VW TECHNICIAN YOU TALK TO. THIS CREATES A SITUATION WHERE THE VEHICLE WANTS TO LUNGE OR SURGE FORWARD REQUIRING EXCESSIVE PRESSURE ON THE BRAKE TO HOLD STILL. THIS IS A 58% INCREASE IN RPM WITH A VERY LOW STALL TORQUE CONVERTER. THE CAR IS VERY HARD TO DRIVE IN STOP AND GO TRAFFIC AS IT IS SURGING FORWARD AND STRESS ON THE DRIVE TRAIN AT THAT RPM. I HAV…
Owner-reported narrative. 32,389 miles reported. Look up ODI 10415588 at NHTSA ↗
Owner report 10263957 · 2009-04-02 (April 2, 2009)
TL*THE CONTACT OWNS A 2009 VOLKSWAGEN CC. WHILE DRIVING BETWEEN 55-70 MPH, A DELAY OCCURS WHEN THE CONTACT TURNS THE STEERING WHEEL. THE STEERING DOES NOT RESPOND NORMALLY AND THE VEHICLE WOULD DRIFT WHILE DRIVING FORWARD. HE FOUND A RECALL ON THE INTERNET, BUT HIS VEHICLE WAS NOT INCLUDED. THE CONTACT STATED THAT IT WAS DANGEROUS DRIVING THE VEHICLE DUE TO THE STEERING. THE CURRENT MILEAGE WAS 6,090 AND FAILURE MILEAGE WAS 1,500.
Owner-reported narrative. 1,500 miles reported. Look up ODI 10263957 at NHTSA ↗
Owner report 10274112 · 2009-06-17 (June 17, 2009)
WHILE DRIVING THE CAR IT WILL ALL OF A SUDDEN JUST DIE. THE BRAKE WILL WORK TO STOP THE VEHICLE AND THE STEERING LOCKS OUT AFTER THE CAR IS STOPPED. BUT AFTER IT DIES YOU CAN RESTART THE VEHICLE. THE CAR HAS BEEN TO THE DEALERSHIP FOUR TIMES NOW FOR THE SAME ISSUE. THE COMPUTERS IN THE CAR DON'T LEAVE A FAULT CODE AND THEY STILL CANNOT FIGURE OUT WHAT THE ISSUE IS BUT I KEEP BEING PLACED IN THE VEHICLE SAYING THAT IT IS RUNNING TO MANUFACTURE SPECS.*TR
Owner-reported narrative. 2,435 miles reported. Look up ODI 10274112 at NHTSA ↗
Owner report 10439419 · 2011-12-12 (December 12, 2011)
ISSUE HAPPENED AFTER INCIDENT IN AUGUST 2011 AND PROGRESSIVELY BECAME WORSE. STEERING WHEEL WILL LOSE ELECTRICAL POWER TO CONTROLS (I.E. STEREO CONTROLS) AND CAUSES AIRBAG WARNING LIGHT TO COME ON AND HORN WILL NOT FUNCTION AT ALL. DEALER LOOKED INTO ISSUE AND FOUND THAT THE CLOCKSPRING NEEDED REPLACEMENT. CLOCKSPRING REPLACED IN STEERING WHEEL AND AIRBAG ISSUE HAS BEEN RESOLVED BUT STEERING WHEEL CONTROL ISSUE STILL REMAINS ALONG WITH NOT HAVING A WORKING HORN. VW USA HAD NO KNOWN FIX FOR THIS ISSUE AS AL WIRING IS IN WORKING ORDER. DEALERSHI…
Owner-reported narrative. 45,000 miles reported. Look up ODI 10439419 at NHTSA ↗
Owner report 10291534 · 2009-11-09 (November 9, 2009)
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. WHEN ATTEMPTING TO PROCEED FROM A STOP LIGHT, THE VEHICLE HESITATED THEN LURCHED FORWARD. ALSO AS HE PULLED THE VEHICLE INTO HIS GARAGE AND SHIFTED INTO PARK, THE VEHICLE LURCHED INTO A GARBAGE CAN. WHEN HE PARKED IN FRONT OF THE DEALERSHIP, THE VEHICLE ROLLED FORWARD. THE PARKING CEMENT BLOCK STOPPED THE VEHICLE FROM ROLLING. THE VEHICLE REMAINED AT THE DEALERSHIP. HE WAS ADVISED THAT THE CAUSE OF THE FAILURE WAS THE DSG/MECHTRONICS. HE WAS TOLD THAT IT WOULD TAKE 3 DAYS TO 3 WEEKS TO REPAIR THE V…
Owner-reported narrative. 250 miles reported. Look up ODI 10291534 at NHTSA ↗
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2008 | 0 |
| 2009 | 4 |
| 2010 | 4 |
| 2011 | 4 |
| 2012 | 6 |
| 2013 | 5 |
| 2014 | 5 |
| 2015 | 4 |
| 2016 | 6 |
| 2017 | 3 |
2008: 0; 2009: 4; 2010: 4; 2011: 4; 2012: 6; 2013: 5; 2014: 5; 2015: 4; 2016: 6; 2017: 3