2010 Volkswagen CC: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
242 owner complaints analyzed
4 distinct recall campaigns
78,000 mi median reported failure mileage
Scope: 2010 model year. Data snapshot: . 165 complaints include usable failure mileage.
Most common problems
Air Bags is the most frequently named component, appearing in 84 of 242 complaints (34.7%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 41 | 16.9% |
| Engine operation | 33 | 13.6% |
| Fuel system concerns | 28 | 11.6% |
| Steering behavior | 25 | 10.3% |
| Braking behavior | 14 | 5.8% |
| Electrical and battery issues | 14 | 5.8% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Air Bags | 84 |
| Engine | 46 |
| Fuel/Propulsion System | 45 |
| Power Train | 34 |
| Electrical System | 25 |
| Steering | 16 |
| Unknown Or Other | 15 |
| Power Train:Automatic Transmission | 14 |
Air Bags: 84; Engine: 46; Fuel/Propulsion System: 45; Power Train: 34; Electrical System: 25; Steering: 16; Unknown Or Other: 15; Power Train:Automatic Transmission: 14
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 29 |
| 25,000 to 49,999 | 13 |
| 50,000 to 74,999 | 30 |
| 75,000 to 99,999 | 55 |
| 100,000 to 149,999 | 32 |
| 150,000 and above | 6 |
Under 25,000: 29; 25,000 to 49,999: 13; 50,000 to 74,999: 30; 75,000 to 99,999: 55; 100,000 to 149,999: 32; 150,000 and above: 6
75,000 to 99,999 miles has the most reports with usable mileage (55). 77 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2009 | 2 |
| 2010 | 14 |
| 2011 | 10 |
| 2012 | 2 |
| 2013 | 7 |
| 2014 | 8 |
| 2015 | 14 |
| 2016 | 53 |
| 2017 | 67 |
| 2018 | 58 |
| 2019 | 6 |
| 2021 | 1 |
2009: 2; 2010: 14; 2011: 10; 2012: 2; 2013: 7; 2014: 8; 2015: 14; 2016: 53; 2017: 67; 2018: 58; 2019: 6; 2021: 1
Pattern summary
Air Bags leads the component reports. Transmission and shifting appears in 41 complaint narratives. Engine operation appears in 33 complaint narratives. Fuel system concerns appears in 28 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10291534 · 2009-11-09 (November 9, 2009)
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. WHEN ATTEMPTING TO PROCEED FROM A STOP LIGHT, THE VEHICLE HESITATED THEN LURCHED FORWARD. ALSO AS HE PULLED THE VEHICLE INTO HIS GARAGE AND SHIFTED INTO PARK, THE VEHICLE LURCHED INTO A GARBAGE CAN. WHEN HE PARKED IN FRONT OF THE DEALERSHIP, THE VEHICLE ROLLED FORWARD. THE PARKING CEMENT BLOCK STOPPED THE VEHICLE FROM ROLLING. THE VEHICLE REMAINED AT THE DEALERSHIP. HE WAS ADVISED THAT THE CAUSE OF THE FAILURE WAS THE DSG/MECHTRONICS. HE WAS TOLD THAT IT WOULD TAKE 3 DAYS TO 3 WEEKS TO REPAIR THE V…
Owner-reported narrative. 250 miles reported. Look up ODI 10291534 at NHTSA ↗
Owner report 10296939 · 2009-12-25 (December 25, 2009)
EVERY TIME MY 2010 VOLKSWAGEN CC WITH A DSG TRANSMISSION (SEE ACTION NO. PE09035) COMES TO A STOP, AND EVERY TIME IS STARTS IN MOTION FROM A STOP, THE ENTIRE CAR TREMBLES. MY LOCAL DEALER (GANLEY) IN BEDFORD, OHIO, HAS TOLD ME THAT SINCE THERE ARE NO ERROR CODES, THE VEHICLE "IS SUPPOSED TO DO THAT." VOLKSWAGEN OF AMERICA HAS TAKEN THE IDENTICAL POSITION. I KNOW THE CAR IS NOT SUPPOSED TO DO WHAT IT IS DOING. *TR
Owner-reported narrative. 14 miles reported. Look up ODI 10296939 at NHTSA ↗
Owner report 10326479 · 2010-04-19 (April 19, 2010)
PROBLEMS WITH VW DSG TRANSMISSION - 2010 CC SPORT. *TR
Owner-reported narrative. 700 miles reported. Look up ODI 10326479 at NHTSA ↗
Owner report 10336002 · 2010-06-13 (June 13, 2010)
TWO MONTHS INTO A NEW PURCHASE OF A 2010 CC I NOTICED A CONSTANT" BUCKING AND JERKING" OF THE CAR IN TRAFFIC OR AFTER THE CAR BECOMES HOT.. ITS VERY NOTICEABLE AT LOW SPEED STOP AND GO TRAFFIC.. IT'S VERY ANNOYING. AND MANY TIMES SHIFTING FROM REVERSE TO 1ST IT FEELS LIKE THE GEARS TAKE A SECOND TO CONNECT SO THERE IS A "HARD BUCK" ONCE IT DOES AND YOU CAN HEAR A HARD CRANKING NOISE. IVE TAKEN THE CAR BACK TO DEALER IT TOOK THEM A DAY AND A HALF TO DUPLICATE THE PROBLEM. THEY SAY ITS THE MECHATRONICS SYSTEM. I'VE BEEN WAITING NEARLY 4 WEEKS …
Owner-reported narrative. 1,500 miles reported. Look up ODI 10336002 at NHTSA ↗
Owner report 10339091 · 2010-06-18 (June 18, 2010)
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT ATTEMPTED TO BRAKE FROM SPEEDS OF 35 MPH AND THE BRAKES DID NOT ENGAGE. THE VEHICLE ABNORMALLY ACCELERATED AND THE CONTACT WAS ABLE TO STOP THE VEHICLE. THE CONTACT STATED SHE HAD EXPERIENCED THE FAILURE AT LEAST 5 TIMES. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 0 AND THE CURRENT MILEAGE WAS 1,953.
Owner-reported narrative. Look up ODI 10339091 at NHTSA ↗
Owner report 10339734 · 2010-06-23 (June 23, 2010)
FAILURE IN TRANSMISSION OF MY VW CC 2010, TREMBLE WHEN THE CAR STOPS AND TAKE OFF, ALSO ON THE GO. *TR
Owner-reported narrative. 200 miles reported. Look up ODI 10339734 at NHTSA ↗
Owner report 10341242 · 2010-07-02 (July 2, 2010)
TL*THE CONTACT OWNS A 2010 VOLKSWAGEN CC. WHILE DRIVING 10 MPH THE CONTACT APPLIED THE BRAKES AND NOTICED THAT THE BRAKE PEDAL HAD FALLEN ONTO THE FLOOR WHICH INCREASED THE STOPPING DISTANCE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS RELATED TO THE WAY HE WAS DRIVING THE VEHICLE. THE CONTACT STATED THAT THE FAILURE HAD OCCURRED SINCE THE VEHICLE WAS PURCHASED. THE FAILURE MILEAGE WAS 250 AND THE CURRENT MILEAGE WAS 2000.
Owner-reported narrative. 2,000 miles reported. Look up ODI 10341242 at NHTSA ↗
Owner report 10345126 · 2010-07-25 (July 25, 2010)
I HAVE OWNED A 1997 VW EUROVAN CAMPER FOR 3 YEARS. IT IS ONLY DRIVEN HALF A DOZEN TIMES A YEAR AND IS GARAGE STORED. TWO YEARS AGO, UPON START UP, I NOTICED THE SMELL OF FUEL (GASOLINE) AND FOUND IT SPRAYING FROM A FUEL FILTER CONNECTION BENEATH THE VEHICLE. I TOOK IT TO A VW DEALER, WHO REPLACED THE CRIMP CONNECTIONS TO THE FILTER. NOW AGAIN LAST MONTH, THE SAME PROBLEM HAS RECURRED. THE LEAK APPEARS TO BE COMING NOT FROM THE CRIMPED FUEL-LINE, BUT FROM SOME SORT OF QUICK-CONNECT TYPE OF FITTING THAT CONNECTS TO THE LOWER FILTER. NOTE T…
Owner-reported narrative. 75,000 miles reported. Look up ODI 10345126 at NHTSA ↗
Recall history
4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
15V483000 · Air Bags:Frontal
Reported: 2015-08-04 (August 4, 2015)
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
Consequence: A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
Remedy: Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.
NHTSA campaign record ↗16V078000 · Air Bags:Frontal:Driver Side:Inflator Module
Reported: 2016-02-10 (February 10, 2016)
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.
NHTSA campaign record ↗17V509000 · Fuel System, Gasoline:Delivery:Fuel Pump
Reported: 2017-08-16 (August 16, 2017)
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.
Consequence: If the fuel pump fails, the engine will stall, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began June 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AE.
NHTSA campaign record ↗18V148000 · Air Bags:Frontal:Driver Side:Inflator Module
Reported: 2018-03-06 (March 6, 2018)
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.
NHTSA campaign record ↗