2010 Volkswagen CC problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
242 owner complaints analyzed
4 distinct recall campaigns
78,000 mi median reported failure mileage
Scope: 2010 model year. Data snapshot: . 165 complaints include usable failure mileage.
Most common problems
Air Bags is the most frequently named component, appearing in 84 of 242 complaints (34.7%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 41 | 16.9% |
| Engine operation | 33 | 13.6% |
| Fuel system concerns | 28 | 11.6% |
| Steering behavior | 25 | 10.3% |
| Braking behavior | 14 | 5.8% |
| Electrical and battery issues | 14 | 5.8% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Air Bags | 84 |
| Engine | 46 |
| Fuel/Propulsion System | 45 |
| Power Train | 34 |
| Electrical System | 25 |
| Steering | 16 |
| Unknown Or Other | 15 |
| Power Train:Automatic Transmission | 14 |
Air Bags: 84; Engine: 46; Fuel/Propulsion System: 45; Power Train: 34; Electrical System: 25; Steering: 16; Unknown Or Other: 15; Power Train:Automatic Transmission: 14
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 29 |
| 25,000 to 49,999 | 13 |
| 50,000 to 74,999 | 30 |
| 75,000 to 99,999 | 55 |
| 100,000 to 149,999 | 32 |
| 150,000 and above | 6 |
Under 25,000: 29; 25,000 to 49,999: 13; 50,000 to 74,999: 30; 75,000 to 99,999: 55; 100,000 to 149,999: 32; 150,000 and above: 6
75,000 to 99,999 miles has the most reports with usable mileage (55). 77 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2009 | 2 |
| 2010 | 14 |
| 2011 | 10 |
| 2012 | 2 |
| 2013 | 7 |
| 2014 | 8 |
| 2015 | 14 |
| 2016 | 53 |
| 2017 | 67 |
| 2018 | 58 |
| 2019 | 6 |
| 2021 | 1 |
2009: 2; 2010: 14; 2011: 10; 2012: 2; 2013: 7; 2014: 8; 2015: 14; 2016: 53; 2017: 67; 2018: 58; 2019: 6; 2021: 1
Pattern summary
Air Bags leads the component reports. Transmission and shifting appears in 41 complaint narratives. Engine operation appears in 33 complaint narratives. Fuel system concerns appears in 28 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10291534 · 2009-11-09 (November 9, 2009)
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. WHEN ATTEMPTING TO PROCEED FROM A STOP LIGHT, THE VEHICLE HESITATED THEN LURCHED FORWARD. ALSO AS HE PULLED THE VEHICLE INTO HIS GARAGE AND SHIFTED INTO PARK, THE VEHICLE LURCHED INTO A GARBAGE CAN. WHEN HE PARKED IN FRONT OF THE DEALERSHIP, THE VEHICLE ROLLED FORWARD. THE PARKING CEMENT BLOCK STOPPED THE VEHICLE FROM ROLLING. THE VEHICLE REMAINED AT THE DEALERSHIP. HE WAS ADVISED THAT THE CAUSE OF THE FAILURE WAS THE DSG/MECHTRONICS. HE WAS TOLD THAT IT WOULD TAKE 3 DAYS TO 3 WEEKS TO REPAIR THE V…
Owner-reported narrative. 250 miles reported. Look up ODI 10291534 at NHTSA ↗
Owner report 10296939 · 2009-12-25 (December 25, 2009)
EVERY TIME MY 2010 VOLKSWAGEN CC WITH A DSG TRANSMISSION (SEE ACTION NO. PE09035) COMES TO A STOP, AND EVERY TIME IS STARTS IN MOTION FROM A STOP, THE ENTIRE CAR TREMBLES. MY LOCAL DEALER (GANLEY) IN BEDFORD, OHIO, HAS TOLD ME THAT SINCE THERE ARE NO ERROR CODES, THE VEHICLE "IS SUPPOSED TO DO THAT." VOLKSWAGEN OF AMERICA HAS TAKEN THE IDENTICAL POSITION. I KNOW THE CAR IS NOT SUPPOSED TO DO WHAT IT IS DOING. *TR
Owner-reported narrative. 14 miles reported. Look up ODI 10296939 at NHTSA ↗
Owner report 10375279 · 2011-01-09 (January 9, 2011)
2010 VOLKSWAGEN PASSAT CC WITH DSG TRANSMISSION LURCHES AND NEARLY STALLS WHEN TAKING OFF FROM A STOP. THE CAR WILL ALSO SHUTTER AND FEEL LIKE IT IS ABOUT TO STALL WHEN COMING TO A STOP. THE LURCHING GETS EXCEPTIONALLY WORSE AS THE VEHICLE WARMS UP, IT WILL LURCH 3-4 TIMES BEFORE COASTING. IT IS ALSO NEAR IMPOSSIBLE TO TAKE OFF FROM A START WITHOUT A LURCH OR JERK. *TR
Owner-reported narrative. 2,500 miles reported. Look up ODI 10375279 at NHTSA ↗
Owner report 10406209 · 2011-06-13 (June 13, 2011)
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT STATED THAT THE VEHICLE DECELERATED ABNORMALLY BEFORE STALLING. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE MECHATRONIC UNIT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE REMEDY FAILED TO REPAIR THE PROBLEM. EIGHT MONTHS LATER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO STATED THAT THEY WOULD CONTACT HER AT A LATER DATE. THE VEHICLE WAS N…
Owner-reported narrative. 10,000 miles reported. Look up ODI 10406209 at NHTSA ↗
Owner report 10345126 · 2010-07-25 (July 25, 2010)
I HAVE OWNED A 1997 VW EUROVAN CAMPER FOR 3 YEARS. IT IS ONLY DRIVEN HALF A DOZEN TIMES A YEAR AND IS GARAGE STORED. TWO YEARS AGO, UPON START UP, I NOTICED THE SMELL OF FUEL (GASOLINE) AND FOUND IT SPRAYING FROM A FUEL FILTER CONNECTION BENEATH THE VEHICLE. I TOOK IT TO A VW DEALER, WHO REPLACED THE CRIMP CONNECTIONS TO THE FILTER. NOW AGAIN LAST MONTH, THE SAME PROBLEM HAS RECURRED. THE LEAK APPEARS TO BE COMING NOT FROM THE CRIMPED FUEL-LINE, BUT FROM SOME SORT OF QUICK-CONNECT TYPE OF FITTING THAT CONNECTS TO THE LOWER FILTER. NOTE T…
Owner-reported narrative. 75,000 miles reported. Look up ODI 10345126 at NHTSA ↗
Owner report 10524232 · 2013-07-10 (July 10, 2013)
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE VEHICLE STARTED TO SHAKE AND SMOKE WAS SEEN FROM THE EXHAUST. THE CONTACT ALSO STATED THAT THERE WAS A NOTICEABLE ODOR OF GASOLINE. THE VEHICLE WAS TOWED TO THE DEALER, WHO STATED THAT THE FUEL INJECTOR HAD MALFUNCTIONED AND NEEDED TO BE REPLACED. THERE WAS ALSO GASOLINE ON THE ENGINE, WHICH THE DEALER ADVISED CLEANING. THE FAILURE MILEAGE WAS 52,000. UPDATED 8/15/13 *CN THE FUEL INJECTORS WERE FAULTY AND WERE STUCK IN THE OPEN POSITION. WHICH CAUS…
Owner-reported narrative. 52,000 miles reported. Look up ODI 10524232 at NHTSA ↗
Owner report 10358314 · 2010-09-29 (September 29, 2010)
TL*THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT WAS DRIVING APPROXIMATELY 50 MPH, WHEN HE NOTICED THAT THERE WAS EXCESSIVE VIBRATION AND SHAKING WITHIN THE STEERING WHEEL, EXTERIOR DOOR PANELS AND FLOORBOARD AREA WHICH CAUSED DIFFICULTY IN MAINTAINING THE CONTROL OF THE VEHICLE. THE FAILURE OCCURRED THE SAME DAY OF THE VEHICLE PURCHASE DATE AND CONTINUED WHEN DRIVING AT THE SPEED RATE OF 50 MPH OR GREATER. THE VEHICLE WAS TAKEN TO THE DEALER ON FIVE DIFFERENT OCCASIONS FOR THE IDENTICAL PROBLEM. THE TECHNICIAN INFORMED THAT THE MANUFACTUR…
Owner-reported narrative. 240 miles reported. Look up ODI 10358314 at NHTSA ↗
Owner report 10392535 · 2011-03-22 (March 22, 2011)
I DRIVE A 2010 VW PASSAT CC V6 4MOTION WHICH DEVELOPED A KNOCKING NOISE IN THE FRONT END. I TOOK IT TO THE DEALERSHIP WHERE THEY REPLACED THE AUTOMATIC TRANSMISSION, 2 DRIVE SHAFTS, FRONT AXLES, FRONT AND REAR DIFFERENTIALS AND THE STEERING RACK. I HAVE BEEN WITHOUT MY CAR FOR A MONTH. VW TECHLINE HAS BEEN UNABLE TO DETERMINE THE PROBLEM OR A FIX. CONSIDERING THIS IS AN EXPENSIVE CAR, MY PATIENCE HAS RUN OUT. *TR
Owner-reported narrative. 23,862 miles reported. Look up ODI 10392535 at NHTSA ↗
Owner report 10339091 · 2010-06-18 (June 18, 2010)
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT ATTEMPTED TO BRAKE FROM SPEEDS OF 35 MPH AND THE BRAKES DID NOT ENGAGE. THE VEHICLE ABNORMALLY ACCELERATED AND THE CONTACT WAS ABLE TO STOP THE VEHICLE. THE CONTACT STATED SHE HAD EXPERIENCED THE FAILURE AT LEAST 5 TIMES. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 0 AND THE CURRENT MILEAGE WAS 1,953.
Owner-reported narrative. Look up ODI 10339091 at NHTSA ↗
Owner report 10341242 · 2010-07-02 (July 2, 2010)
TL*THE CONTACT OWNS A 2010 VOLKSWAGEN CC. WHILE DRIVING 10 MPH THE CONTACT APPLIED THE BRAKES AND NOTICED THAT THE BRAKE PEDAL HAD FALLEN ONTO THE FLOOR WHICH INCREASED THE STOPPING DISTANCE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS RELATED TO THE WAY HE WAS DRIVING THE VEHICLE. THE CONTACT STATED THAT THE FAILURE HAD OCCURRED SINCE THE VEHICLE WAS PURCHASED. THE FAILURE MILEAGE WAS 250 AND THE CURRENT MILEAGE WAS 2000.
Owner-reported narrative. 2,000 miles reported. Look up ODI 10341242 at NHTSA ↗
Owner report 10659821 · 2014-11-20 (November 20, 2014)
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT INDICATED THAT THE WATER WAS LEAKING THROUGH THE VENTS AND THE DASHBOARD. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER AND IT WAS DIAGNOSED THAT THE COWL AREA SYSTEM MALFUNCTIONED AND WATER LEAKED INTO THE INTERIOR OF THE VEHICLE INSTEAD OF DRAINING OUT. THE DEALER REPLACED THE RIGHT SIDE OF THE COWL AREA SYSTEM. THE CONTACT STATED THAT THE FAILURE CAUSED INTERNAL DAMAGE TO THE VEHICLE AND ELECTRICAL SHORTS. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER WHO REPLACED THE CARPET. ALS…
Owner-reported narrative. 38,000 miles reported. Look up ODI 10659821 at NHTSA ↗
Owner report 10695479 · 2015-03-19 (March 19, 2015)
CAR WOULD NOT START BUT BATTERY WAS GOOD. ISSUE SEEMS TO BE LOCALIZED TO THE TRANSMISSION AS IT EVENTUALLY STARTED AFTER MESSING AROUND WITH THE SHIFT LEVER. AFTER STARTING I WAS UNABLE TO SHIFT OUT OF PARK AND I THINK THIS IS A SENSOR LOCKING THE SHIFTIER. *TR
Owner-reported narrative. 74,587 miles reported. Look up ODI 10695479 at NHTSA ↗